Great company fast service willing to help left a company that had my alarm system on my house for…read morealmost 25 years and switched over here great price can't beat it feel very very secure knowing they are taking care of my home.

DON'T HIRE THEM! THEY DON'T ACTUALLY MONITOR YOUR HOME! I…read morepaid Assurance Protection to "monitor" my home for 4 1/2 years, with all monitoring running through my internet connection. Every six months we were sent a bill to renew our service, and we never agreed to auto-renew. When my wife and I moved to Chicago, we disconnected our internet... which should have prompted Assurance Protection to make sure that our everything was OK. They never noticed. Instead, after months of them having no way of not monitoring our alarm, they not only never noticed... but insisted on charging us full price for the past few months of NO SERVICE! I wonder how long before that they stopped checking on our ability to alert them! To top it all off, Donna, their uber-rude customer service lady, refused to even consider removing their bogus service charge despite it being for service neither asked for nor provided. When I became more insistent, she hung up on me. When I called back and asked why she hung up on me, she told me that I need to "find Jesus" and hung up on me again! I'm not sure which Jesus SHE believes in, but she sure seemed the polar opposite of the one in the Bible that I grew up reading! Don't you love it when dishonest people hide behind self-righteousness? Whatever you do, DO NOT TRUST the important matter of protecting your family and belongings to this nightmare of a company!

Excellent service as usual, professional, quality, knowledgeable…read more. Have used for repair and maintenance.. Wouldn't use any other

My garage door was making rattling and popping noises in November so I called overhead garage door…read morecompany to service it. I didn't follow him around and he was here about 30 minutes then the door seemed quieter when he left. In the meantime I've noticed the door would open unevenly with the left side lifting higher for a little bit then the right but it eventually opened . As time went on that was followed by a certain popping sounds so I called overhead garage door last week monday. A man came out and he was here a solid hour and I checked on him often. Offering him water and asking him how it's going and he seem to be very busy and efficient. Two days later my garage door made a huge popping sound and the top panel was hanging over my vehicles. One wheel had popped out completely and shot across the garage thankfully not hitting my vintage car I just painted but the garage door couldn't be moved. I had plans that day but still I called them and they came out and a third started the repair. Eventually he told me that the garage door was too light for the spring it had on it and he had to put weighted bottom frames underneath each panel. After he did that he told me the rod underneath the spring was broken and you'd have to replace that. I asked him why the first two guys I had out didn't know any of that and he said well there are different levels of experience. If I'd have been out here in November that have been fixed the first time. Which left me to wonder if this gentleman come out the first time would i had not needed the rod replaced. He said all I'll say is if I had to come out the first time you wouldn't have to call back two more times. I've never used this company before but all I can say is if you want to use them make sure you ask for the most experienced technician they got . Definitely save a lot of time and money if nothing else.

I literally could not recommend any higher! If I could give a million stars, I would. It's really…read morehard to find a company willing to take on someone else's crappy, half-done job. But the last TWO contractors I hired for garage installation took all my money and vanished. I was beside myself. I called all these places trying to find someone to help me, and not only did Bill come out that very day, he actually started the job immediately and finished it within the next 24 hours!! After being strung along by other contractors for SIX MONTHS ("oh, the weather isn't good for working on garages" or "oh maybe there is a missing part and I can't do it") I was shocked by how competent and quickly Bill got this job done and for a very reasonable price. In fact he had to rip out the work done by the previous two contractors. I really wish I had found Fowler Garage Door Service from the very beginning. If I had 12 more garage doors, I would hire Bill to do all 12 of them. Note: the phone number that patches through Yelp when you press the "call" button is defunct; if you message the company, though, Bill will send you his personal cell to call directly.

Spring busted on our garage door. Called Bill on a Sunday and he was at our house in less than TWO…read moreHOURS! Did a complete inspection of the door mechanism and found not only the busted spring but also our bearings were shot. Had everything repaired and back to working conditions in less than an hour. Very professional and would HIGHLY recommend!

Called at 9:00am for a broken spring. They showed up at 1:50 and had it fixed by 3:00…read more Great service, reasonable prices.

We replaced a door and a single door. The salesperson was knowledgeable and no pressure. We were…read moreable to email additional questions and the response was quick. The pricing was very comparable, even a bit better than other companies (we got 3 quotes). The install was quick and efficient. The team was really nice and cleaned up everything when they were done. I hope we don't need does for many, many years but if we do we'll use O'Fallon Overhead Doors again.