My go to for dropping off FedEx deliveries. Always a helpful staff available. Reasonable rates as…read morewell.

Absolutely terrible, unfortunately the only good worker is the assistant manager and I'm was…read moredisappointed in my service when he wasn't there. Given incorrect information, and trying to push to get me to pay for more service. Hire people who actually wants to be there and train to know the basics of computers. Back again and it's even worse, Casey is terrible in customer service. Fed ex does not care I only go because the company I'm sending to is paying for the postage.

We used Adamantine for the big items (couches, beds, dressers, piano, area rug, table, etc.) on our…read morecross town move (5 BR house). Estimate was easy with the video call home survey and was accurate. Payment was simple. They were prompt, easy to communicate with, friendly, professional, and careful with both homes and our belongings. They disassembled/ reassembled the beds and disconnected/reconnected washer and dryer. It was our first experience using professional movers and we will definitely use them again for our next move.

We recently hired them to move our upright piano, from start to finish the communication was top…read morenotch! We were able to get a quote before hand for this job, they were very specific and detailed assuring we got the most accurate quote. We were picking this piano up from a residential location and moving it to our home- they communicated well with us and the family whose home we were moving it from - ensuring all parties were included and looped in. We got confirmation when they arrived to move it, when it was loaded and on our way- and confirm of delivery even though one of us was home at the time. They properly laid moving carpets and took their time to ensure there was no damage to our home or piano when moving. The care and attention to detail was appreciated. We'd recommend them again and again.

It was a fast and easy process and there was only one employee working. Our truck did not have air…read moreconditioning but it got the job done!

This is literally THE WORST U-Haul and experience I have EVER had. I'm writing this because I am…read morecurrently on hold, 20 minutes going strong, still trying to get an issue resolved from last May!!! Literally MAY 2019. U-haul may be cheaper but it will just cause you sooooo many problems in the long run. I used this location to get a hitch and wiring installed. I ended up having to get the hitch FIXED and INSTALLED PROPERLY by Schuling Hitch Company off of 2nd and they had to do my entire wiring kit since U-Hauls never worked. Here's a back story and I'll try to sum it up. I called May 2019 to schedule a hitch and wiring. They were supposed to call me when the hitch was in but 2 weeks later, I still never got a call. I called back and they said they "forgot to order it." They reorder the hitch. 1 week later I call back in to find the hitch and this time, they can't find it in their stock. They order the hitch for the 3RD time. Fast forward 3 weeks and I finally get the hitch on. Unfortunately they didn't order the wiring kit that they should have when they ordered the hitch. They charged me overnight deliver for the wiring to be delivered BUT OH WAIT, they never got the kit so they have to order the wiring overnight again. (I am also coming in each time because they never called to tell me they never got it--inconvenient.) They finally get the wiring and this is June 3rd by the time I get it installed. So everything is hopefully good and everything is installed. I go to use my wiring a few weeks later and it isn't working (go figure). So, all of this time, money and inconvenience the wiring doesn't even work. I go back in and Ernaldo or Ernesto says that the wiring COULD HAVE BLOWN THE DAY HE INSTALLED IT. So I literally left the shop the day I got it installed without it even working. So they order the piece again. This time I NEVER heard back. I didn't hear anything each time I called and finally they would just put me on hold when I asked if they knew the status on the kit. I finally got it done by Schuling in September. They notice that on the right side, where my muffler is located, UHAUL DIDNT EVEN PUT THE SECOND BOLT IN THE HITCH!!! The guy said yeah you have to move the muffler so clearly they were lazy and didn't want to go through the extra work. So not only am I driving illegally without lights on my trailer but the freaking hitch isn't even bolted on correctly to my vehicle!! It is now January almost February and I am still trying to get a refund on the wiring kit that they took back and never reordered. I talked to uhaul in September and December and they said they were going to get me a refund but never did. SAVE YOUR MONEY FOLKS! THIS PLACE IS A JOKE!!!!! Also, I called back because I had been on hold for 33 minutes and the girl says "well I asked to put you on hold and you said yes" so I of course said, "yes but not for 33 minutes" and her response was "well sorry call back later" and literally hung up!! This place is so very frustrating and unprofessional.

What ever you do don't go here. I moved a be, eames chair and a side table from Polk City…read more Next stop my storage which my daughter pulled out what I wanted in the morning so they would go through it. What they got was a living room rug, my dresser and that's it. Next stop West Des Moines to where I moved on the fist floor 50 steps my new apt and they charged $701. Which is ridiculous. Last year I moved a one bedroom with garage to Polk City and they charged $950. The movers were great. It's not their fault. It's just is not going to the best Christmas. Be aware about his quote and get it in writing. I live on social security and I was taken advantage of. I just called Two men and a Truck to act like I was moving and they said they would send a contract over for $350! Exactly half.

This is a frustrating company to work with. They needed to reschedule our move, which was fine - I…read morehad told them I was flexible - but then they only send 3 of the 4 guys they said they'd send. The guys they sent were skinny and puny and couldn't ultimately move one of the items we'd specifically TOLD THEM IN ADVANCE that we'd need moved. When I tell you in advance that the things we're moving were too heavy for us to move ourselves, I don't understand why you'd send three puny wimps.

KBA Movers were fantastic and so patient with us. They carried our couch up FIVE flights of stairs…read moreon a warm June day! They were friendly, polite, and easy to get in touch with via text. We will be recommending them to friends in the future. If you are in DSM, skip the big brand movers - KBA gives you the same quality and service for significantly less cost. Shout out to Shawn and Henry for being troopers - they even stayed later than we had scheduled them for to make sure the job was done.

KBA Movers were Phenomenal! Henry and crew with KBA Movers…read morewere amazing! Polite and professional. They were very communicative, arrived on time, and took great care with the unloading of my furniture and placing everything exactly where I wanted them. Moving is stressful enough, especially when it's to a different state. I highly recommend KBA Movers!