Very friendly and professional practice. Latest technology used. Very attentive dentist and staff…read more Highly recommend them for your dental needs.

Friendly staff and honest assessment of my dental health. I happily set up another appointment in 6…read moremonths.

Continue to be impressed with this gem of a dentist. Dr. McIntryre is very kind and patient. And…read morehis professionalism and skill beyond reproach. His entire staff from dentist hygienist to assistants to front desk staff are impressive. If you want a five star dentist that you can trust, this is your answer.

New to the area, I went in for my first-time patient visit and had an excellent experience from…read morestart to finish. The entire team was professional, friendly, and welcoming. The office is modern and equipped with state-of-the-art technology--I was genuinely impressed by everything from the easy check-in process to the attentive service throughout my visit. The hygienist was thorough and kind, and my teeth feel amazing--squeaky clean! Dr. David McIntyre even called the day before my appointment to personally introduce himself and remind me of my visit. I can't recall any other dentist ever doing that, and I really appreciated the personal touch. I highly recommend Dr. David McIntyre and his outstanding staff. They're friendly, qualified, and made my first visit feel comfortable and thorough. I'm truly glad my wife and I found them--we've found our new dentist!

These guys rule! I was embarrassingly overdue for a teeth cleaning, and they were super chill and…read moreefficient at cleaning me up. Then, I splurged for the Zoom Whitening procedure -- yeah it was like 500 bucks, but I was always a little insecure about my teeth and LOOK at these results.... Dr. Gentile is also a great guy and has a special knack at making you feel at ease. PS - banging yacht rock soundtrack both times I was there.

I am a Dentist myself. I have worked alongside Dr. Donnelly and Dr. Gentile and highly recommend…read morethem. They use the most advanced techniques and equipment in the field. If you're looking for high quality dental work and be treated the best, this is your place. I only trust these Doctors with my dental care!

This is a copy/paste from my GOOGLE REVIEW:…read more As new clients, my partner and I were hopeful about the Dentist at Plum Creek in Kyle, but after multiple scheduling issues and cancellations, we'll be taking our business elsewhere. We originally booked our second cleaning appointments for February 2025 at 5:00 and 6:00 p.m. Closer to the date, we were informed the office had changed its hours and could no longer honor our evening times -- their latest appointment is now 5:00 p.m. This was already frustrating, as most working professionals need providers who offer after-hours care. I considered switching providers then but decided to give them another chance. We rescheduled and took time off work for appointments on 4/23/25 at 4:00 and 5:00 p.m. Taking time off of work means that we both had to request time from our bosses, and then take back those times and ask for different days -- something no boss appreciates, especially on short notice. Days before, my partner received a cancellation text saying the office would be closed entirely that day. I never received a cancellation notice for my 4:00 p.m. slot. I called on 4/14/25 and spoke with Geneva, who explained the dentist had a personal matter and the backup dentist was unavailable. I requested a call back, and Christina (the manager) returned my call -- she's always been kind and professional, and I know this situation wasn't her fault. Christina promptly emailed over our records at my request (she originally sent us our records back in February when I considered taking our business elsewhere but then wanted to give them another chance). Still, as new clients, this is our second cancellation -- and it's unacceptable. At this point, I have no confidence they'll keep any future appointments. We'll be going to another dentist in Kyle that offers more reliable and flexible hours. The Dentist at Plum Creek is a service business, and as such, client service matters. Communication, reliability, and accommodation are essential. Repeated cancellations and a lack of backup plans hurt patient trust and reflect poorly on business operations. My feedback to management: Consider reinstating evening hours to accommodate working professionals. Other providers in Kyle offer appointments as late as 7:00 p.m. If your main and backup dentists are both unavailable, a third option should be in place so patients don't get dropped last minute. For anyone experiencing similar issues, Christina manages the Kyle location and Ankita is a supervisor (email: manager@dentistatplumcreek.com). Before trusting the high reviews here, filter by lowest rating to see the full picture. If this has happened to us twice, I doubt we're alone, but most people don't leave reviews sadly. Time is money -- and reliability from a service provider is non-negotiable.

I personally want to thank Dr French for showing me her true colors and dismissing me as her…read morepatient. I'm glad she showed me her fragile ego that will allow me to go to a dentist who will understand my concerns and address them appropriately. Dr. French removed a tooth of mine that could have easily been saved had she been more diligent in her treatment. I had some concerns with her plans for an implant on the tooth pulled. I reached out to a few specialists who advised me against the plan Dr. French had. I called her to try and address the difference in the plan for treatment. She told me that I am not a good fit for her practice and that I should find a new dentist. Having a tooth pulled is not the most pleasant experience and it left me feeling defeated and just kind of sad, honestly. I hope Dr. French shows more compassion in the future for those who are feeling unsure and maybe even insecure about what they are going through. Teeth are a big deal. Dentists should know this and be empathetic towards how their patients are feeling. Again I want to thank Dr. French for dismissing me as her patient.

Amazing customer service and provide you options on how to take care and manage certain things. I…read morefound this place after I had a cavity incorrectly filled at a dental school and was experiencing excruciating tooth and head pain. They literally saved my life that day! My dental hygiene has never been better and now when I go in for my cleanings it feels like a spa day.

I had heard great things about Dr Van De Walle so I went to have a crown adjusted due to a little…read moreoff in the way it made my bite feel. He grinded down about 5 teeth to adjust a mild situation. It was way worse, and he didn't grind the crown, but teeth. He never asked, just went in very fast and did it. I now have clicking and TMJ. His staff is nice, but I will never go back. He also appeared to get mad at me when I went back to adjust it and defended what he did. Territble

My husband saw the dentist for an abscessed molar. The left side of his jaw is swollen twice the…read moresize of his right side. THE DENTIST couldn't figure out which tooth was causing the abscess, then suggested extraction and bone graft. When he declined the $1000+ immediate treatment, she went straight to drug seeker mode. No plan for fillings or anything. She told him, in a very accusatory and rude tone, that they won't keep doing refills on antibiotics (he isn't on antibiotics, yet) and they WILL NOT be giving him painkillers. What the heck!?! They were so rude and disrespectful. We won't be going back, and recommend that if you need LEGIT dental work, don't go there.

This was our first visit to Crescent Dental, and will be our last!…read more My wife cracked a tooth on a Friday afternoon, and our regular dentist was closed. My daughter was a patient at Crescent, so we thought we would try them, and a least get my wife some temporary relief until we could see our regular dentist on Monday. It was decided that the tooth needed to be extracted, and so that was done. The wound was bleeding terribly in the office, but since it was Friday afternoon we were rushed out and given a few guaze pads. Once we got in the car to head home, the wound started bleeding even worse. Since we were still in the parking lot, we went back to the office and tried to get more guaze, since by then my wife was bleeding profusely. Once we finally FOUND someone in the office, they gave us like 3 more guaze pads (generous!) and sent us on our way. (Luckily Wal-mart was close by and I was able to buy a couple packages of guaze). Later that evening, the bleeding had still not stopped so we decided a trip to the ER was in order. We found out there, the stitches done by the dentist were not ample to close the wound (an exposed vessel) and it most likely would have never stopped bleeding. Then, for the icing on the cake, a few weeks later my daughter was harassed (both by phone and in person during an appointment) in regard to an insurance question on OUR account! She is not listed as a billing contact, and is not even on the same insurance policy as my wife and I. Why was our billing information disclosed to a family member when WE had not even been contacted about the issue? (which was easily rectified once we were informed of it (second hand)). Needless to say, we wont be coming back, and will not recommend Crescent Dental to anyone.

I was initially hesitant to book here because of the mixed reviews I saw across different…read moreplatforms. However, my husband, who is a retired and fully disabled veteran, was referred to this office by the VA for local dental services. They are one of the very few, if not the only, providers in the area who coordinate with the VA, allowing veterans to receive care without having to drive to Austin. After his positive experience, I decided to schedule an appointment as well. We both saw Dr. Matthew O'Neil, and I almost hesitate to mention his name only because he was so phenomenal and don't want to share. He was kind, professional, and had an excellent bedside manner. He asked thoughtful questions and provided clear, thorough answers to everything I asked. A staff member, either the office manager or benefits coordinator, also met with me and walked me through a detailed cost breakdown on an iPad. She explained what my insurance would cover, what my out-of-pocket costs would be, and gave me the flexibility to prioritize or decline any services. She was incredibly kind and made the entire process feel comfortable and pressure-free. In the end, I chose to move forward with all recommended treatments because the pricing was comparable to other providers in the area, and I felt very confident in Dr. O'Neil's expertise. Today, I had two fillings, three crowns, and a deep cleaning completed under IV sedation, as I have a serious fear of dental procedures a local anesthetic is hit or miss for me. My appointment began within 5-10 minutes of arrival, and so far I've experienced little to no pain. The customer service has been outstanding. I'll be returning in two weeks to have my crowns placed, and based on my experience so far, I feel very reassured about my decision. Highly recommend!

The Dentist and Hygienist are wonderful. The front desk is atrocious, lts been a while since I've…read morehad customer service this bad. As long as you dont have to deal with the front desk it's great!!

Excellent experience with this office and their staff…read more Since I completed all my documentation online the previous day, I was able to check in and taken to the back within minutes. The rooms are clean, well lit, and situated with modern equipment. They let you choose what Netflix movie to watch (careful to choose a laughter filled comedy with your mouthful). It was first appointment with this office, so it was extended, but the digital, full mouth scan was useful for ordering a night guard. No gooey mouth-mold for me! The hygienist, dental assistants, and even billing folks were all outgoing and friendly. The dentist was gregarious and thorough, and I feel that they really care. Our whole family is now going to this office.

What a fun place to get a cleaning! The facility is CLEAN like brand new clean. The staff is…read morefriendly and caring. They work to get to know you and make a lot of strides to ensure your comfort. They do a lot of initial steps without explaining what they're doing, so that could improve. They did try to get me into Invisalign on my first visit. They did have a good explanation and they were very easy about me saying no thanks. I changed from Kyle Parkway because of my insurance but I'm not at all unhappy with the change. I felt well cared for start to finish.