Excellent experience with this office and their staff…read more Since I completed all my documentation online the previous day, I was able to check in and taken to the back within minutes. The rooms are clean, well lit, and situated with modern equipment. They let you choose what Netflix movie to watch (careful to choose a laughter filled comedy with your mouthful). It was first appointment with this office, so it was extended, but the digital, full mouth scan was useful for ordering a night guard. No gooey mouth-mold for me! The hygienist, dental assistants, and even billing folks were all outgoing and friendly. The dentist was gregarious and thorough, and I feel that they really care. Our whole family is now going to this office.

What a fun place to get a cleaning! The facility is CLEAN like brand new clean. The staff is…read morefriendly and caring. They work to get to know you and make a lot of strides to ensure your comfort. They do a lot of initial steps without explaining what they're doing, so that could improve. They did try to get me into Invisalign on my first visit. They did have a good explanation and they were very easy about me saying no thanks. I changed from Kyle Parkway because of my insurance but I'm not at all unhappy with the change. I felt well cared for start to finish.

Unbelievable! Very, disappointed. Lost my business. I gave 3 hour notice that I could not make my…read moreappointment due to being stuck a a job and they informed me they are charging me $50 dollars. BS I've never actually had any medical or dental practice enforce the policy before. Cheap, greedy practice . Like they don't make enough. Huge scam! Don't use! Skip this dentistry!

I started as a new patient with Kyle Parkway Dentistry last summer and every cleaning I have…read morethey're amazingly friendly and the office is super clean. Appointments are really easy to get and they're flexible if you need to cancel. I like that they put Netflix on for you while you wait or are being worked on. It eases some anxiety over someone working in your mouth. I think they work with relatively new hygienists and assistants and I enjoyed the pleasant conversation between my assistant and the doctor yesterday while my teeth were being cleaned. It showed a real camaraderie between them and the excitement of the assistant with all she's learning. The doctor was a little behind but again, having something to watch kept me entertained. They're a great service and I'm glad it's not too far from home.

I've been going to Neo for over 8-9 years and my 3 oldest kiddos also go here. I wouldn't go…read moreanywhere else. They are great, I can request the hygienist for my cleanings and the have the same staff each time we go. We love Neo.

Dr. Gonzalez is an excellent dentist, he just needs to retrain his staff to return calls and have a…read moresense of urgency when dealing with the patients when they call in.

I was initially hesitant to book here because of the mixed reviews I saw across different…read moreplatforms. However, my husband, who is a retired and fully disabled veteran, was referred to this office by the VA for local dental services. They are one of the very few, if not the only, providers in the area who coordinate with the VA, allowing veterans to receive care without having to drive to Austin. After his positive experience, I decided to schedule an appointment as well. We both saw Dr. Matthew O'Neil, and I almost hesitate to mention his name only because he was so phenomenal and don't want to share. He was kind, professional, and had an excellent bedside manner. He asked thoughtful questions and provided clear, thorough answers to everything I asked. A staff member, either the office manager or benefits coordinator, also met with me and walked me through a detailed cost breakdown on an iPad. She explained what my insurance would cover, what my out-of-pocket costs would be, and gave me the flexibility to prioritize or decline any services. She was incredibly kind and made the entire process feel comfortable and pressure-free. In the end, I chose to move forward with all recommended treatments because the pricing was comparable to other providers in the area, and I felt very confident in Dr. O'Neil's expertise. Today, I had two fillings, three crowns, and a deep cleaning completed under IV sedation, as I have a serious fear of dental procedures a local anesthetic is hit or miss for me. My appointment began within 5-10 minutes of arrival, and so far I've experienced little to no pain. The customer service has been outstanding. I'll be returning in two weeks to have my crowns placed, and based on my experience so far, I feel very reassured about my decision. Highly recommend!

The Dentist and Hygienist are wonderful. The front desk is atrocious, lts been a while since I've…read morehad customer service this bad. As long as you dont have to deal with the front desk it's great!!

I visited castle dental today was very please with Justine who cleaned my teeth. Also with the…read morelady at the front desk. The lady that did the xrays was very pleasant too. Someone else was not very kind and people friendly.

these guys absolutely suck. rescheduled me THREE TIMES since January because they lost their…read morehygienist. you'd think they'd find a replacement 5 months later but obviously if no real dentist wants to work here, why would i come here? No flexibility, and everytime THEY call ME they're always so rude. STAY AWAY

I paid over $1,400 for a "hugh end" removal bridge that failed miserably!…read more I was told my gum would be fully healed 4-6 weeks after loosing a tooth; after going back three times for painful "adjustments" I was told it could be a year before it fully heals. "well it's custom work so there are no returns!" I've had removable bridges before--never had one cut my gum; it repeatedly cut my gum so severely that I would have to wait 4-6 days for the area to heal before trying to put it in again! I never had to go back for adjustments. it's the most painful thing I've ever put in my mouth! I believe they had an obligation to discuss the chances of failure prior to doing the work. instead they handed me a form outline cost and I signed it! I didn't read it thru; I trusted them. my mistake. I won't do business with a professional who does not stand by his work!

Professional, warm and friendly! Dr. Quintana is wonderful,…read moreshe took time to explain everything to me, and made sure I was completely anesthetized( numb) because I've had issues in the past. The office is clean, the vibe is relaxed and calm! If you're looking for a well rounded family dental office, this is the place!!

Quick show of internet hands, who likes going to the dentist? Exactly, yet when we have something…read morewrong with our mouth, we act as if they're modern day miracle workers who can improve the health of our mouth for no money, right now and everything will be perfect. Do we not realize, these people are key to making kissing our lovers more palatable (bonus if you caught the play on words)? Considering I what I just wrote, I've pondered this dilemma many times. So in essence I'm more apt to cut some slack in these regards. Naturally I had an issue where my crown that I just got a year ago popped off. I called Ideal Dental as they're in network for me and they scheduled me within two days, which made me happy. Next all paperwork was done from my house which made the visit even quicker. Walking in the facility is clean and as welcoming as a dentist office can be. The staff is nice and everyone seems knowledgeable of their jobs. I was naive enough to believe they could just pop my crown back on however Ideal was very diplomatic and caring in letting me know the issues that they found with my tooth. The only qualms I had is I had to watch Golden Girls while they played in my mouth. Luckily they let me change the channel so I asked if they had the playboy channel, joking of course. They were extremely thorough with saving my tooth however the whole ordeal took 3 hours. While I'm not an expert in teeth I thought the appointment ran long and I left feeling like I got punched in the face by a midget in a "tapout" shirt. Overall, the process was detailed and their work which included numerous xrays remedied my situation. The price was disappointing however that was more due to my crown coming off and having to get another one as I was in Kansas City when I got the last one so the warranty didn't roll over. I believe you can have faith in this practice that they have your health in mind when taking care of you. While I hate going back, I trust them.

What ever you do; I do not recommend going here. All they care about is taking your money. I went…read morein and 1st visit was $900 dollars so I got on my payment plan. I got bone grafting after 2 back teeth were taken out and my jaw done looks crazy because I don't even think she did the bone grafting right. No one called after this big procedure. Months later I went in cause I big fill came out on one of my front teeth and when I went in I was told it needed to be pulled and I was distraught after just needing a fill so I asked for a quote which included a bridge and was quoted over 3,000 dollars. I took my sad self and said no more and got a 2nd opinion and guess what y'all, that tooth didn't need to be pulled and I'm happy at another dentist oh they also took money from my mom, my mom wanted Invisalign's and instead of telling her no cause after Invisalign it wouldn't fix her issue in stead they took her money instead of telling her the issue she had Invisalign would not fix it so now $3000 just because they saw easy money to take. Stay away from here, take your money else where. The new place I go to calls me after every procedure and ask how I'm doing and don't make me feel ugly cause I'm trying to get my teeth on the right track. I'm so grateful I got a 2nd opinion

I was on edge just being there and the dental assistant was a little rough with my mouth. I went in…read morefor root canal retreats which is what endodontists do and the endodontist discouraged me from having them done. She said they flare up and are very, very painful and hard to remove. Then why do they claim to do them? I'm sure she's very knowledgeable, but I wasn't very comfortable. They charged me $318.00 for the consultation and xray. Smh

THANK YOU SO MUCH DR COURTNEY!! I needed an emergency root canal and needed it immediately.. I was…read morein major pain and as we all know NOTHING is worse than TEETH PAIN.. My dentist Lydian Dental ( also AWSOME) helped me secure a last minute appointment. Love the brand new office.. welcoming receptionist.. I was told they had one other emergent case in front of me.. they numbed me up while I waited.. As luck would have it my case was complicated yet Dr Courtney rallied.. she went above and beyond to fit me and and take care of me into the evening hours.. I'm extremely grateful she was able to save my tooth and applauded her patience...

beware-scamming customers-recommending services not needed- and basic services more expensive than…read moremost places

Decided to try a new dentist because my old one was scheduling 3 months out for a cleaning. Oak…read moreRiver had appointments within days. Super clean, nice office, INCREDIBLY friendly people. Zero judgment about my long-past-due cleaning (oops!) Rebecca and Javi were my hygenists for cleaning and then a crown and sealants, they were both warm, friendly, made sure I was comfortable. Dr. Golwala was excellent, made sure I understood what she was doing, patiently answered my questions. I am so pleased, and happy to go back.

I absolutely support Vue Dental of Kyle, Tx! I have received 5-star dental service from these…read morefolks. Not only did they treat and solve my excruciating dental pain, they started me on Invisaline trays and within 6 weeks, my smile was back! I truly believe in Vue Dental and their services. Thank you Vue Dental!

I'm done with this place and the terrible customer service…read more I chipped my front tooth. I called to see if I could get an appointment to fix the tooth. I was told I would have to make TWO appointments--one for an exam and then one for the procedure. I asked if I could schedule both for the same day, so I didn't have to take two days off of work. They said yes, they could schedule me for an extra-long appointment, but it meant I would have to schedule two weeks out. I waited two weeks with a chipped tooth and came in. You can probably guess what happened. They took ONE photo of my tooth and told me I had a "really hard decision to make" on whether or not to fix it and I should probably "sleep on it." When I said "No, I want my tooth fixed" they reluctantly admitted they just didn't have time to do it that day. What's more, they then admitted that they NEVER actually scheduled an "extra-long appointment" and that entire promise was just a lie. Also, the "exam" they did (taking one photo of my tooth) meant that I had met my insurance's exam quota for the year, so I wouldn't be able to come in to get a cleaning for the ENTIRE year of 2025 (it is barely May). I am an attorney. I believe this is textbook "bait and switch," potential DTPA violations, as well as potential insurance fraud, and I hope they have good representation. Because if they continue to operate like this, they're probably going to get sued. Oh and also? I went to another dentist to look at the past work Vue had done on my teeth and they said it was "very poorly done" and needed to be fixed. So...the quality doesn't seem to be there either. Look for other dentists in Kyle. There are a lot cropping up now that can probably figure out how to run an appointment system and won't just churn and burn your insurance.