Valley is without question the best! Time and time again they get the job done quickly, correctly…read moreand courteously. It's such a pleasure to do business with these folks. They really know their stuff. Cars, residential, safes, A++++ oddball key they have helped me with all of it. I wont go anywhere else.

Excellent customer care. They are quick and reliable. Highly recommend this company to anyone…read moreneeding lock and safe services.

I just had the best experience with Josh from the Lock Shop. He was on time, extremely good at…read morewhat he does, great personality, gave every indication he loves his job. It's so refreshing to have customer service like this. And.....pricing for rekeying 8 locks was very reasonable! Thanks.

Great service! Created a special multifunctional key for my Sonic. Works perfect! Thank you!read more

Great Service and awesome job moving the safe I bought into the home. Very professional and…read moreexcellent service.

This company is a joke. The technician, if you want to call him that, came out to rekey my house…read more Unfortunately, was unable to finish the job because he didn't have a simple tool to rekey the front door. He promised to come back, but never did. After a day, I've called this company 6 times and they either answer and hang up or let go into voicemail. I've left several messages without 1 response. If you're looking for a professional locksmith, this ISN'T the one!

I was helped immediately, and the keys were perfectly and quickly copied. I would definitely come…read moreback here.

The best in the desert! I was stuck in Indio and although I made my original appointment in…read moreCathedral city, they were able to attend to me at this location! Shout out to Julie and the rest of the team for being able to fix me up a new key FOB in no time! Got the job done while helping put a smile on my face!

My wife and I recently purchased a home in a new development in Palm Desert. Smart Tech is the…read morecontracted company for pre-wiring security systems, Wi-Fi upgrades, and home audio/video systems. Once we closed and moved in we were contacted by Smart Tech's service tech JP. JP came to our house for the "white glove" move-in service, which consisted of explaining all of the options that Smart Tech offers to the homeowners in this community, and to our surprise, a free Ring front gate camera and keyless entry system from the garage into the house. JP was so professional, courteous and knowledgeable that we decided to go with Smart Tech to install/mount all of our TV's, install a web mesh system, and install all of our audio/video systems. This was a pretty big project that included mounting 6 TV's, 3 web mesh locations throughout the house and 2 Dolby surround systems, as well as a audio sound system on the back patio. JP and Steve, also from Smart Tech, took care of this entire project in one day. Their work was impeccable! TV's were mounted perfectly and they left the work areas spotless. Both JP and Steve were professional, courteous, very friendly and super helpful explaining all of the info involved with all of the installation. I read most of the reviews here on Smart Tech prior to hiring them and noticed that most of the reviews were for security systems. I really felt it was important to add this review because they did such an exceptional job on our audio/video systems. I would recommend Smart Tech to anyone looking for this type of project. Great company, with great employees! JP and Steve, thanks again, you guys are awesome!

Smart Tech is my "go to" business for security- they have set up my home over the years in three…read moredifferent houses and most recently my business too. What is so impressive is how up to date they are with the latest easiest systems to use. When I need assistance, Ron or JP always patiently show up and help me with any technical difficulties or learning curves I might be having . I can't say enough about Smart Tech.

Very professional Made key fob Works well…read moreReasonably priced Many other locksmiths could not accommodate me

5 stars! I accidentally locked my family out of our house late on a Thursday evening. While…read morepanicking I called B-OK. A very nice woman took my number and assured me that Joe would arrive within the hour. Next thing I know I get a call from Joe saying he was 15 minutes away. He was able to open our front door in about 30 seconds! B-Ok made a hectic situation stress free and simple. Thank you to Joe and the team for great communication and a friendly experience. Next time I lock myself out, I'll know who to call.

Ineeded a key made to replace the one that came with my new e_trike.I called on Friday and Eddy…read morecame out Saturday morning and did a great job . He was knowledgeable, friendly, and answered all my questions. I will definitely will him again if needed.

Do not use this guy. He replaced a quality lock with a cheap deadbolt and door handle charging me…read more$250.00 and stole the lock he replaced. Shody work, made a huge mess in my house and didn't have plastic covers to collect all the woodchips from drilling unnecessarily into the door. Kept telling me that his work is guaranteed and when I called him back saying the door rattles in the wind, he said to get weather striping. When confronted on the theft of the original door lock, hemed and keep talking that he could not remember taking the brand new door lock I wanted to return to HomeDepo. I was considering calling the Police. Run from this con-man.

Superb Service AGAIN !…read more Used them on another house for changing multiple locks and installing a smart door lock on the front door. They were super knowledgeable on the phone on which locks we should be looking to use (our new front door had a new lock and wasn't compatible with our other doors and we didnt want multiple keys). Salvador was on-time (calling us before arrival), very professional and installed everything with care.

I put in a work request through my home warranty for a rekey due to key sticking in very old front…read moredoor entry assembly. They sent Cathedral City lock. Ended up replacing whole thing with new keypad and knob. Salvatore was the service tech. He was quick, efficient, professional and friendly. Great job!