Valley is without question the best! Time and time again they get the job done quickly, correctly and courteously. It's such a pleasure to do business with these folks. They really know their stuff. Cars, residential, safes, A++++ oddball key they have helped me with all of it. I wont go anywhere else. read more

Mika S. West rendered highly professional assistance in very courteous manner. Overall, a remarkable experience. read more

Called them to do a simple key fob replacement. I have lived in the valley my whole life and believe in supporting local businesses. The gentleman on the phone got upset and blamed me for threatening him when I mentioned that I found a better price out of town. Valley lock and safe was through my AAA, they wanted to up charge me by $200 more than the guy from out of town. The guy I went with was from the Costco parking lot, also when he heard about what happened to me he dropped his price even more. The place I went with is called "THE KEY MAN" they were over the top and quick to help. I will be reporting valley lock and safe to AAA for price gouging. I will be telling this story to everyone I run into. Local support is lost and this is why they fail. read more

Excellent customer care. They are quick and reliable. Highly recommend this company to anyone needing lock and safe services.

The locksmiths who assisted me were Tim and Austin. I needed a lock box and key replaced. They were super helpful and fast . They arrived promptly and were very friendly. Thank you both! read more

I lost my car keys at the airport in Palm Springs. Valley lock were professional from the beginning. He arrived and he was very helpful understanding and patient in a 40 Celsius degree weather. We were there at the parking lot. He made the keys for me. I had to wait but it was ok because I was hoping my keys will show up and they didn't only until after I paid for the keys. read more

Called these guys on Friday and they were at my house installing keypad locks Monday morning as promised. Did a great job, fast, clean and reasonable. Nick took extra time (at no additional charge) to show us how to download the app and program them for remote operation. Highly recommend this honest, reasonable and responsive locksmith! read more

Amazing place all the people behind the desk are very helpful. They help me to go to Work job that I had.

They came when they said they would, AND they saved me $ by re-using the existing hardware when my contractor said that was not possible.

I got my key fob battery replaced and they didn't it on the spot and were very fast. They were friendly and very helpful

I called to check availability to have an electronic lock installed. They had an appointment made and James was there shortly thereafter. He was professional and knowledgeable and took care of the installation quickly as well as set up the new device. Their prices are very reasonable and they offer other services as well. I will definitely use them again! read more

Very quick to help me with lock out. Friendly and courteous locksmith. I recommend this company.

I recently had an issue with the lock on my front door. They asked me to send photos and texted me in a timely way. They offered to show me how to fix the issue over the phone with no charge. However, I opted to pay the fee for them to come out to the house to fix the issue as well as have the lock re--keyed. Juan was the technician and he was very helpful and he fixed the issue as well as looked at my other concerns. This is an honest business with fair prices. I highly recommend them. read more

Great, easy service! Called them for a malfunctioning lock, nice lady on the phone told be when they could be there, and gave approx price. Then tech James called before he arrived, fixed the problem in a few minutes. Nice to have a reliable company like this to call when we need help. read more

Chris answered the phone promptly and understood my problem and what I needed and suggested options. Nick was able to come out that afternoon and did a great job installing the new electronic door lock, getting us on the app, and explaining all the options. And they warranty it. Highly recommend them read more

Juan delivered excellent service, friendly and prompt. I would recommend Valley Lock to senior residents as they always take the time to make sure that you understand how keypads and lock work. Thank you Juan! read more

Family rolled into town late Friday night for vacation with a Thule storage pod on top of our car- only problem was we left the keys at home. All our bags, etc were locked in. Called right when they opened on Saturday at 8:30 and within 10 minutes of getting to their shop, Ken had the locks picked. Top notch service at an incredible price! read more

They know their business. Got it right on the first attempt. They're not the cheapest, but they may be the best.

I'm a property manager in Palm Springs and Valley Lock & Safe is my go to for anything related to locks & keys. I recently had an emergency rekey situation arise and Tim W. (service tech) responded within the hour. He then returned right on time the following week to rekey 6 more gates. I highly recommend Tim and Valley Lock & Safe. read more

Wonderful customer service. Great place for battery replacement on key fobs and for replacement fobs.

The lock on my camper shell had been damaged, so requested help which was professionally given.

Lost my house key and went to three different Walmarts and Home Depot to use their minute key machines and none of them worked. Took them (Valley Lock and Safe) like less than 2minutes for two copies. Literally in and out the door within 4-5 min read more

Thus company is the best of cathedral city .James came before the alot time gave me water made a new key for me im not from this area I was so grateful for their quite response read more

These guys are the real deal. They were clear and communicated well in a difficult situation, and made every effort to solve my problem. Sean was easy to work with and did exactly what he said he would, including some difficult coordination for a meeting. He was super professional and a pleasure to work with. Highly recommended read more

Cristal was a true lifesaver today. Two dogs locked in a hot car (with engine running & AC on & temp constantly monitored) for the 22 min it took AAA to arrive made me realize today was the day to try to get a "spare" key fob for the car. I had a set of fobs I had bought on Amazon and Cristal braved 95F with lots of humidity to program a bunch of new fobs with key cut so that the above scenario never happens again! Thank you Cristal for doing a great job with a smile on your face! Valley Lock and Safe was recommend by Pro Locks when I called and they were absolutely correct! This is the place to come and Cristal is amazing at her job! No dogs were harmed in the making of this review and both are sitting here happy and content wondering if they are going to get a treat? read more

We were quoted $185.00 for a job fixing 4 locks on our 2 doors, making ALL locks have one key. He arrived & took our key & went around & checked all the Locks & said they just need a little lubricant & they should all work on the same key. He was here 10-15 minute, gave us nothing, & still charged us $185.00.. That was a total rip off. I will NOT be recommending Valley Lock & Save to any one., read more

Very responsive and professional. Came out to install a new lock within an hour of phoning.

Called number spoke with someone who provided another number. Called that number. No one ever returned the call. Probably my fault? read more

Great service and knowledge! Last time Ken help us and simplify our job actually a couple recommendation make the difference in our issues and reason why we stop by on this location in particular. read more

Valley Lock and Safe - Door handle cylinder change... - Keys & Locksmiths Near Me - Cathedral City, California

A freaky incident occurred where the primary bathroom door was locked from the inside and we didn't know how that happened! After feverishly trying to pick the lock with assorted tools, we had to call a locksmith. Nick came out to our home the next day, and within 30 seconds, released the jammed lock! Not only was he a professional, but a gentleman who explained to me exactly what was wrong. Chris is very fortunate to have this employee in this company that Nick loves to work for. read more

These guys are really good at what they do... I have gone there many times and left happy with the keys and never disappointed. They have come to my home to re-key the place and the prices were reasonable. I'd recommend them to everyone. They even got me a new fob for my car when I lost mine. read more

From out of town and needed to get a non standard pad lock key made. Called around on Saturday and many locksmith are mobile now and even less shops are open on Saturday. Went to the shop in cathedral city and Ken was great! Had the replacement key and machined me a new duplicate. They have mobile service as well. Give them a call, you will get the help you need. read more

Overpriced. I can buy new locks for what they charge for a rekey at the counter. I guess they can charge what they want as they are the only locksmith in town with a storefront. read more

I had a very old HON lateral four drawer file to which I had lost the key. I called Valley Lock and Ken answered. He asked me to give him the code etched into the lock. He said they would be able to make a new key from that code. I went to the business about three hours later and started to ask for a key to be made and Ken remembered the code from our conversation. 10 minutes later and for $25 I had a new key. In looking about the Store, I got the feeling they could make a key for just about anything. Very professional, fast service. I would highly recommend. read more

AMAZING service and very quick! I highly recommend this place if you need a new car let made quick!

Got in and got out quickly with my new key in hand. Can't say much more than that. All good.

Stopped in for a 1999 Toyota forerunner key cylinder was broken the technician in the back some tall guy I forget his name did an excellent job and excellent customer service will definitely be back! read more

James came to make my chipped car key that I lost. He was as pleasant on the phone as in person. Very intelligent and quick. This was done for me under one hour, for less than $350 total l, and that included a deserved tip. When a friend told me to compare the price with someone she trusted. It ended up being the same exact place. Ha. I wish the appointment was same day but hey, I'm a happy customer. Thank you read more

These guys are the real deal! Chris was able to help me with my lock and even recommended that I buy online and have them install it to save on the parts markup. I couldn't be happier with their expert service and great attitude! read more

I had Sean out twice; once for an estimate and once to physically do the work on two of my safes and additional locks and keys that I needed. I was very pleased with the professionalism, thoroughness and workmanship. Prices were reasonable for the amount of work involved and I will continue to recommend them to my family and friends read more