If I could give negative stars I would…read more I contacted this U-Haul location today because our refrigerator broke unexpectedly and I needed quick, basic guidance on which vehicle in their fleet would be suitable to move it. The employee who answered the phone demonstrated zero knowledge of the services or vehicles this business provides. Even more concerning, he abruptly hung up on me mid-conversation. When I attempted to call back to clarify or resolve the issue, my calls were repeatedly answered and immediately disconnected. This was not a dropped call--it was intentional. This level of unprofessionalism is unacceptable, especially for a business that people rely on during stressful, time-sensitive situations like unexpected appliance failures or moves. If you work for a company, you should at minimum understand what it offers and how to treat customers with basic respect. Hanging up on customers is not a mistake--it's a choice. Management should be aware that this location reflects poorly on the U-Haul brand. The lack of professionalism, accountability, and basic customer service here is astounding. I will not be returning, and I strongly caution others to think twice before relying on this location for anything time-sensitive or important.

Josh is friendly and highly knowledgeable about getting your package where it needs to go pronto!…read moreHe'll give you the best quote based on your needs and even pack your items professionally for a very reasonable price. And there are no long lines! In & out in a jiffy.

I called to ask about a possible truck rental since they are listed as a uhaul location online, and…read moreit showed that they had one available. The woman who answered the phone had no interest in helping me find anything. I asked about the possible rental, and she told me to call the main uhaul number because she doesn't work for uhaul. I mentioned that it showed online that this location was uhaul and asked why it would show that if it's not true. She decided she was done with me, and as I started to ask another question, she hung up on me.

I needed an odd-sized box to ship something and figured these guys would have something useable…read more They did. This location has a good selection of packing supplies. Some other U-Haul locations, not so much... they seem to exist only to rent a couple trucks here or there. This is the type of U-Haul store I'm used to seeing in the past. The person who helped me was pleasant and efficient as well.

They were extremely helpful, beyond professional, and went out of their way to help in every…read morepossible way. I will always come back here since I visited others that were clueless, unhelpful, and not professional. Everyone at Bellam was amazing. Their prices are extremely reasonable. Thank you for taking care of your customers so well.

I have helped family and friends BIG TIME in packing boxes for their moves recently. The best…read moreplace, by far, to get the quality boxes, markers, packing paper, and tape at the best prices is Bellam Self Storage & Boxes. Andree and Vincent are not only fast and helpful in fulfilling my list on the spot, but they also give terrific packing advice! If I ever need a self-storage unit, I will definitely come here. The place is well-maintained, clean, and centrally located. These folks have been around for a long time, and they care about your moving experience.

Great store always have supplies available and owner is very helpful when I needed supplies to move…read moreout my apt .

Needed two over-sized, odd-shaped boxes for items I ship from my small business. I tried USPS,…read moreonline, Lowes, Office Depot, Home Depot - even checked out availability and pricing on ebay and Amazon. No one had the right dimension box or I would be forced to spend $50-$200 for a pack of multiple boxes. I was at my wit's end, trying to figure out how to ship two important orders without spending more than I wanted to on a shipping box. I finally called UPS to ask if they had the right size for me to purchase - although I did not want to use UPS as a carrier, preferring USPS - they told me they did not even carry the size box I needed, but referred me to this establishment. From my first inquiry phone call to the next day purchase of the boxes, I had a courteous man immediately help me with my shipping needs. The pricing was very reasonable. The shop is fairly small, but they carry a large assortment and range of box sizes. I went in sort of end of day, an hour before closing. and I was served with courtesy and care. This will now be my "Go To" shop for shipping supplies.

So the county paid for my move. I've got to be the only client ever who had they're keys put on top…read moreof the clients vehicle, instead of handed to me. I was extremely ill with the flu. The mover handed me paperwork for signature, so there's really no good excuse not to hand me my keys. Mover was adimint he told me I'm putting your keys here, on top of vehicle, but then turns around and asks if I searched my van thoroughly. That set of keys costed me fifty bucks I didn't have! Oh and his advice was to back track my road trip, maybe ide find them on the side of the road somewhere. Mind you, ide have to drive into oncoming traffic, or walk along the freeway for about twenty miles. Cold hearted in my observation. Unfortunately,as soon as the country worker was gone, so was they're professional respect for me.

The Team from All Care were great and very reasonably priced. They helped us pack a 2,200 square…read morefoot home in about 5 hours, fitting the majority of it into one 26' U-Haul. We'd have never been able to get that done ourselves. His team was professional, timely, and courteous. Highly recommend their team!

Just what the name says and just what I needed. I drop off my vintage amplifier, share the…read moredestination and packaging notes, pay, and they pack it up safely and send it on its way. It could not have been easier. (The packaging served for the round trip to an amplifier repair shop, and the amplifier came back in perfect shape)

I needed to ship an enamel dutch oven safely over the holidays, and I'm so glad I trusted Alex and…read moreHandle with Care to do this. I'd never shipped anything fragile before and I didn't trust my packing skills, so I'm so grateful the delicate cookware was carefully wrapped and shipped, arriving safely to its destination. They are the only business I will go to in the future for careful shipping! Their pricing was also reasonable, which I very much appreciated. Thank you again, Alex!

From the top, I got there and the first thing I noticed when I tried to pay was that their card…read morescanner is broken and tap to pay doesn't work. O.K. back to the Stone Age like we're at Walmart. This is a very large U-Haul rental center. I don't understand how they can't afford to fix the card reader so that tap to pay works. Then when I told the guy I only had Apple Pay, and asked if he could take my card info (I've done this before at other U-Haul locations) and he told me that he couldn't. He was completely unhelpful and his demeanor told me that if it wasn't easy for him, he didn't want to do his job. And then when I went to return it, whoever designed this complex failed to consider the size and how much equipment lives here. The return area is a joke compared to the rest of the joint. All in all at this facility, customer service just about leaves everything to be desired. I definitely would recommend you just go to another one even if the equipment you need is super far out of the way. It's so NOT worth wasting your time or money here.

super icky. we set up the reservation online so going was surprising to see how dirty and icky it…read morewas. the first unit that was assigned literally had a leaking pipe in it. with water on the floor. another was reassigned but incorrect .. I was gone. I asked for a refund and canceling and we left to public storage. which worked out so much better .

Have been coming here for years. They are the best and very helpful when dropping off my packages…read more They accept all carriers which makes it so helpful to just drop all packages off at one spot.

I had a fantastic experience here. I came in for one box to ship an item for my wife. The store has…read morea great selection of sizes and packing material. I was able to quickly find an appropriate size. The employee was fantastic. She gave me some paper to crunch up to fill the empty space in the box. She was very friendly and made sure I was leaving happy. The prices are a bit high, but the quality and service make up for it.

This is the second time I've had a storage unit at the Longeway, Sonora Ca. Location. Both times…read morehave been an excellent experience! Dina is an amazing person and I think of her as a friend. Khris that also works there I feel the same way about. They both will go above and beyond for you. I definitely trust my belongings here.

This is an update to my last review from two years ago. At that time, I rented several units…read moreeventually downsizing to one 10x20 unit. Last month I finally left this establishment and should have done this much sooner. I am currently saving a significant amount of money by doing so at another facility. Savings of $140 a month, for the same size unit!!! Dina and Dave who live on this site are great. Dina is the regional manager and Kariss is the site manager. When I first moved in Kriss did her job, as she should. I rented the units but immediately she wanted me to leave a five star review. I did so but that was based on just the move in. During the time there I became increasingly frustrated with Khriss. Reasons why are numerous but the main thing was loss of money. My money!!! After giving written and verbal notice of departure, well in advance for that a specific unit I saw that she let the autopay charge for that empty unit go thru! Once again that was loss of my money!!! Khriss is a nice person but I feel that she definitely dropped the ball on something that was solely her responsibility! Dina did make sure that another overcharge was revoked. Like I said there are other numerous circumstances that cause me to give her this one star review. No brag just fact!

ZippGo moving boxes provided a wonderful service for our move. After seeing some neighbors using a…read morereusable box service, I decided to look into using something similar. ZippGo rents you a certain amount of boxes based on how many rooms/square feet you are moving, and they deliver the boxes to your address, you use them for a move, and they pick them up at the new address. It was easy to schedule and make sure the drop off and pickup worked at an appropriate time. The boxes themselves are sturdy plastic, and the top interlocks so you don't need any packing tape. The boxes fit on top of each other which makes them easy to stack and move. You can also pick box inserts that are designed for plates and glassware which made it so easy to move these items. I would recommend ZippGo in a heartbeat- it made our move faster, easier, and more eco friendly too!

I am so incredibly grateful for ZippGo! I tried going back to regular cardboard boxes that I picked…read moreup for free for a small move--big mistake! The difference in packing efficiency was so noticeable compared to my last few moves using their system, that I reached out to ZippGo this morning with a last-minute request to switch over. Even though their driver was already on the road, Sarah was incredibly responsive and quickly worked out solutions to get me what I needed in record time. Sarah and her driver, Javier's, dedication to customer service was truly impressive. That said, I'd recommend planning ahead rather than making last-minute requests like I did! Note that their drivers don't work on Sundays and Mondays, so be sure to schedule your box deliveries in advance. ZippGo's reusable box system is a genuine time-saver that makes moving so much easier and more streamlined. 10/10 would recommend to anyone moving!