Will and his team were friendly, knowledgable, and flexible during our move yesterday. I…read morecoordinated a move on behalf of my mom that included delicate rosewood and mahogany furniture sets and midcentury antiques. Their accountability and professionalism allowed me to work while knowing I was in good hands the entire time. I have used CR about three times in the past two years and anticipate using them for another move in October. Hats off to CR for their talent and services.

Today was the second time I used this company. I am so glad I did. They are very friendly to work…read morewith and, take extra care with your belongings while moving. I had them start out at my house, to pick up items for my new office. They delivered my furniture, then went to my old office to transfer all the items from there to the new office. They moved quickly and were very efficient. I will definitely use their services again. Thank you!

Tim and co. were absolute lifesavers!! We had a last minute move of a 2,000 sq foot home including…read moreheavy wooden furniture and a lot of boxes. These three guys knocked it all out in one move. They even assembled our furniture, wrapped our nice belongings and carried our plants into our yard. I couldn't be happier with their efficiency, their attitude, and their overall service. Thank you all so much! If you're looking for great value, with reliable service -- Service Pro Movers are for you.

I scheduled a three-person moving team for my move. The movers were very young, and while they were…read morepolite and hardworking, it appeared to me that they lacked experience with a move of my size. During the move, a woman from the office called to ask how things were going. I shared my concerns about their apparent lack of experience and how long I thought it might take to move my three-bedroom home. Her response surprised me. She said, "Well, we can cancel your move if you'd like." I replied that I did not want to cancel and that I would simply have to stop the move once I reached my budget. Shortly after our conversation, she sent me an email stating that if the movers were not treated well, they could cancel the move. This completely caught me off guard because nothing in our conversation suggested that the movers were being mistreated. I responded asking where that was coming from, and she replied, "If no language, then nothing to worry about. Wishing you a great day!" I later posted a review about my interaction with her. Shortly afterward, I received an email stating that my move had been canceled. The office instructed the movers to leave my belongings in the driveway. I was mortified. I called and pleaded with them to have the movers put my belongings back inside the house. I was told they would only do so if I deleted my review. To avoid being left with my belongings in the driveway, I reluctantly removed the review. We then paid the movers directly in cash for their time, as none of this was their fault. I waited over a month to post this review because it took an unusually long time to receive my deposit refund. I would be very cautious about booking this company. My experience with Paula was extremely disappointing. I don't know why she was so aggressive, but this is not the type of customer service or business practice I would ever want to deal with again.

We recently used this company for our move, and overall, our experience was excellent. From start…read moreto finish, the crew was professional, hardworking, and incredibly careful with our belongings. Every piece of furniture was meticulously wrapped and protected, and they treated both our old and new home with respect. They were friendly, personable, and worked efficiently all day. We had just installed brand new carpet in our new home, so we mentioned that to the head mover before they arrived. We weren't sure how shoe covers would work since the crew would constantly be going back and forth between the truck and the house. He reassured us that he would figure something out once they got there. When they arrived, he came up with a great solution: two movers stayed outside unloading from the truck while two movers remained inside the house receiving and placing everything. The two movers inside even asked if we preferred they wear shoe covers or simply remove their shoes and work in their socks. We told them socks were perfectly fine. I really appreciated that they asked instead of assuming, and I thought the coordination between the crew was genuinely impressive. It showed they were willing to adapt and find a solution that protected our new floors. What also stood out to me were the little things they didn't have to do. At one point, they saw me struggling to open our wardrobe boxes after they had been unloaded. Without me even asking, they came over, cut them open, and helped open them for me. It may seem like a small gesture, but it showed they genuinely cared about making the move easier for us. Those kinds of thoughtful acts don't go unnoticed. The only reason I'm mentioning the following is because I think it's constructive feedback. At the end of the move, the head mover (who seemed to be the supervisor) asked how I wanted to pay the tip--cash, Zelle, or another method. I was a little confused because earlier in the day we had already given the crew $200 and told them to use it for lunch. When I mentioned that, he explained that the $200 was for lunch, then showed me examples of what other customers had tipped. He also shared that most customers tip at least $800, or about $200 per mover. I completely understand that tips are an important part of their income, and I genuinely felt this crew deserved to be rewarded for the outstanding job they did. We ended up tipping the crew very generously because we truly appreciated their hard work. Afterward, the head mover was sincerely appreciative and thanked us, explaining how much they rely on tips and how much it helps them. I appreciated his gratitude. However, discussing specific tip amounts and comparing them to what other customers give made me feel pressured and put on the spot. Everyone's financial situation and budget are different. Some customers may be able to give more, while others may not, and that's okay. A tip is ultimately optional and should be appreciated regardless of the amount. I believe it's best to let customers decide what they feel is an appropriate gratuity without comparisons or suggested amounts. Aside from that one interaction, the service itself was outstanding. I would absolutely recommend this company and would use them again in the future.

I used this moving company for my 4 bedroom one story home and I moved 15 minutes away (8 miles). I…read morehired 3 movers and when they arrived, the main guy (Eric) convinced me to hire a 4th mover because it would help them finish sooner. He even tried to upcharge me for the 4th mover but luckily I saved the quote that Alex gave me. Well it took 11.5 hours (not including their lunch break) with 4 movers and they still didn't move everything. We just had to stop the time because it was getting so late. 3 of the guys were nice and they did most of the work, but Eric was a bit pushy and was always on his phone or going on a break. They took too many breaks (lasting 15-20 min each) and their lunch break was 2 hours. So they were off to a slow start in the morning. I really did not like that Eric tried to convince me to go to Home Depot to buy more moving boxes because they didn't have enough. As a moving company, you should have enough boxes. They were careful with my stuff, wrapping everything very carefully, but they were slow. They didn't clean anything up after they were done, left their cans, bottles, runner paper throughout the house. All in all, they were okay. Just really slow. This job should not have taken 11.5 hours

This is a long overdue review for Steve and his team at 916 Movers. We moved from a 2-story home to…read morea 1-story home in Natomas in September of 2025. We had a last minute change to our move-in day due to an issue with loan closing documents and were extremely stressed to have to look for movers with less than 48 hour notice and for such a big move with 2 young children to think about. Steve responded quickly and was able to accommodate my request for a Saturday morning move. His team was efficient, kind, and so careful with all of our items. From start to finish, the experience with 916 Movers made the process feel smooth. I would highly recommend their services to anyone in the Sacramento Area. Thank you for helping our little family get settled in to our new home in the Northlake Community.

We needed movers within 24 hours. This company came to my rescue. Steve, the owner, was…read moreprofessional in every respect, listened to my situation, and was very understanding. I would recommend this company.

Wow!!! I was very…read moreimpressed with Two Soldiers and a truck. Enrique and his team worked hard, fast and efficiently the entire time helping get my moving pod loaded. I was also grateful for how well everything was packed safely + securely and all items arrived in tact. One new knows how moving might go, hire this team with confidence. Very professional, great value, no hidden fees, etc. If you're looking for moving assistance, these are your guys. Call them first and you won't be disappointed. Thank you for making that portion of the moving process as stress free as possible.

Steve and his crew were very punctual. I am especially thankful to them as they have made this…read moremoving experience completely stress free. I have heavy expensive furniture so I really did my research on what moving company I wanted to hire and after talking to the owner, Enrique and reading other reviews, I knew two soldiers would be the right choice. They handled all of my furniture and belongings with such care. Thank you so much enrique, your movers are absolutely amazing.

Man the A Team indeed!…read more James, Jeremy & Raymone were truly exceptional during our move. With our townhome having 3 floors, they knocked out our whole home with ease while offering helpful tips in better ways of packing several items. Great attitude, great work ethic, great vibes. Would definitely use them again

Fantastic experience overall with this team! James was overly communicative which was a blessing…read moregiving the timeline changes we had to make due to upcoming rain. Jayvion, Raymone and Will were fantastic! These guys were moving (pun intended) but were also extremely careful in the process. We had a lot of larger items and they got everything wrapped up and moved without any issues. We don't plan on moving again for a long time but will absolutely use them again and will recommend Extra Care to our family and friends! Thank you again team!

I really regret not reading more reviews since all the non 5-star reviews are spot on…read more Before the move: Super fast response time. This is actually why I used them, I was extremely blown away that when I requested a quote at 10 PM, they reached out to me within 10 minutes. Michael was super respectful, and very accommodating for scheduling the walk-through around my rotating shift work schedule. They did not give me the cheapest price, but as advertised, they matched the lower price. The only thing slightly weird with this whole part of the process was Michael asked to raise the price to include a tip for his guys (seemed weird tipping before the move). All in all, I would give them a 4 out of 5 for the Pre-Move aspect of the move. The Move: I get a text saying they are going to be slightly later than the expected start time of 9:30. I am not always punctual myself, so no problem there. Michael shows up around 09:45 by himself with the truck. He informs me some of his guys are having car trouble and will be a little later, once again no issue from me. Michael began to pack the truck himself (which was pretty impressive). The movers didn't actually show up until a little after 10:30 (~1hr late). The movers were actually really hard working and a ton of them showed up, so the move itself went pretty quick. The problems I had were they had me disassemble some furniture that didn't need to be disassembled (and lost the hardware to put it back together), wouldn't take certain items like pictures (a blessing in disguise since they probably would have broken), leaving the t.v.s which they said they would make a 2nd trip for, and about 2 pickup truck's worth of stuff that they were told to take but "forgot." Once the truck was packed, Michael had to do another walk-through (completely understandable) but because he took the vehicle, not all the movers could fit in the truck, so I was asked to drive them to the new house to unload. The unload was pretty uneventful and went relatively quickly. The only thing of note was that the handles on a dresser were broken off, which I appreciated them telling me. Despite being very late and breaking dresser knobs and a few plastic bins I still gave them a tip for hard work. Afterwards: It took a few days to unpack and found quite a few things broken Keurig, Glassware, and picture frames to name a few. I reached out to Michael and instead of offering to pay for a % of the items (as was in contract!) or even simply offering an apology, I was ghosted.

I had high hopes for this company for my recent move. When I was shopping around for movers, the…read moreowner responded promptly and was flexible when my moving date had to change last minute. He came to my apartment for a walkthrough to see everything that needed to be moved and we agreed on a flat rate price to include both moving and assembling/reassembling furniture (using tools he assured me he had available). Unfortunately, I wasn't going to be able to be present on my moving day but I had family members who were and I informed the company that this would be the case. I figured I was all set to go and awaited my moving day, and that's when everything went downhill. The first problem was that they did not have the right hex key for my bed frame. I remember specifically discussing this during my walkthrough and was told it would not be an issue. Initially, the owner tried to get me to drive to a hardware store and try to find the right size myself, but that was a no-go so he ended up doing it himself. At long last once my bed was dismantled, the movers loaded the truck and made the drive to my new home. Once they brought everything in, it took them a significant amount of time to reassemble my bed because, again, they didn't have the right tools. What upset me the most was that a last minute $100 charge was sprung on me just for reassembling my bed frame! This was never mentioned to me at any point during the walk through or after. I was told it was "in the contract I signed", but I actually pulled out my contract after the fact and nowhere was that mentioned. Along the way, my mattress, couch, and bed frame were all damaged. They supposedly pay out for damage but I have yet to see any of that. I do have to give a shout out to the movers because they were the only pleasant part of this whole transaction. The company owner never once bothered to show up during my job and was pretty much communicating through the two movers who were stuck in the middle. They remained professional and did the best job they could with the situation and limited tools they had.

Excellent customer service, very helpful, they are fast and thorough, willing to go above and…read morebeyond. I have used them before and never have a worry when they are on my team. In fact, I will be using them again to move another senior next month. My go to moving company. I cannot praise them highly enough. They are patient, kind, with gracious attitudes and ready smiles. I 100% absolutely recommend. A++

1. $750 for a move is absolutely ridiculous. It's straight up robbery if you ask me…read more 2. They damaged my wardrobe and refused to pay the full value. I didn't have that many items to move since I live in a studio, but I did have some larger furniture that I couldn't move myself-- which is why I hired movers. I picked this moving company because I thought they would be extra careful with my furniture. To my surprise, 1 of the 3 men wound up damaging 1 of my wardrobes to the extent that I now need a new one, even though it was wrapped up, and injured himself in the process. The top and back popped off, the doors are uneven, the screws are exposed, the connecting pieces are out and/or missing, the wood is chipped and broken off, and the shelves don't stay up in the wardrobe. Their customer support had the audacity to only offer $45, saying the "plan" I paid for covered $0.60/lb and estimated (with no research) that the wardrobe was 75lbs. Wrong! The wardrobe is actually worth $200 and is over 100lbs, so they are already lowballing me. It shouldn't matter what "plan" I paid for; if YOU break it, YOU need to make it right and replace the wardrobe! I could have saved myself $300-$400 and a wardrobe by getting movers through Task Rabbit, which I've done in the past and had no issues with. Definitely never booking with them again. The only positive experience was the friendliness of the movers themselves.