Love this place! Quality is amazing, the facility is new and clean and the staff is onsite every…read moreday and so friendly. You will not be disappointed. The rates are very reasonable, fair and transparent.

Great service friendly staff clean facilities. Definitely recommend to anyone. Onlineread more

Great self-storage. Customer Service is outstanding. Sean was super helpful and it made the whole…read moreprocess of renting a storage unit easy peasy. I highly recommend Roseville Self Storage. Facility is clean and well located.

Edit: Business has since reached out. They have quickly resolved the issue and alleviated my…read moreconcerns to my satisfaction. The property manager contacted me back in May to notify me that they need access to my unit to investigate the source of a smell (read: dead rodent). I do not live in state, so I sent a copy of my key by FedEx, with the agreement he would mail my key back soon after. It has been over a month since I sent my key. I have still not received it and found out yesterday - after calling several times with no answer - the property manager delayed sending my key back and then, a week and a half ago, sent it by regular USPS. Not certified. Not tracked. By regular mail. The key to my unit. It does not take 7+ days for mail to reach me, even by USPS. Essentially, they lost my unit key. No one has followed up with me about their gross negligence.

My daughter and I found Rocklin Self Storage 3 years ago. They have been wonderful to work with…read more Super friendly staff and have been helpful at every turn. They have even worked with us thru some big life events, and at every turn made sure we would be ok. Can not recommend them enough!!! Ask for Kelli, Becky, or Sean. Each of them are professional and will do whatever they can to make you feel like you made the right choice!

You can't go wrong choosing this self storage facility! Outstanding customer service from Shawn,…read moreKelly, and Becky! They were super accommodating to our needs and scheduling. Great at communicating to us and it was super easy to get into their locked and secured facility, with our secure codes. They are clean, a good value, and easy to navigate to with our several UHaul loads. Thank you for making this transition to move so helpful and personable. We look forward to referring you in the future!

Great move in deals. Good security. Thank You for the Birthday card last week! Great mascot.read more

When I first moved into my unit, the next door unit was filled with items reeking of cat urine…read more When I reported it, they took 5 months to have the neighbor remove their items. My blankets, mattresses and other belongings smelled so bad it was nauseating. They refused any compensation and I had no means to move all of my stuff out. Fast forward to now, they offer discounts to new customers but refuse to extend the same discounts to existing customers. The employee even called the owner to ask and he said he is unwilling to offer anything to an existing customer. So they would rather lose a long time customer instead of rewarding a loyal one? I was then told that i can have someone else rent the unit under their name. I would have to move everything out, close out my contract and then move everything back into a whole different unit. I will take my business elsewhere ASAP. Without the discounts they are one of the more expensive companies anyways. Just another case of horrible customer relations.

Went in to rent a storage unit today after reading lots of reviews. I was very pleasantly…read moresurprised at how clean, inviting and organized their lobby was. The staff was super friendly, thorough, and very efficient. It feels like they're a really well run business, and I felt very good about my choice to rent from them. Great pricing was an added bonus!

I have been with All American self storage for about two years now. I have to say that this is one…read moreof the cleanest storage unit facilities that I've ever encountered. I recently worked with William to reattach a handle that had come loose on my roll up door and he was professional, courteous and fixed it in a jiffy. I highly recommend All American!

I actually really like this facility. When I needed a storage unit for about 4 months while I was…read morewaiting to move into my first apartment, I needed somewhere cheap. I called multiple locations and got various deals, but when I called Placer Self Storage, they were so accommodating! They said they could price match for me and I actually got two months free after paying for the first month, which was not one of their promotions or offers. When I was in the office, they were so kind and hospitable, and made sure to tell me all about getting a new manager that week, just so that I was aware. They offered me water and snacks while I was waiting for things to process, and since I was about 5 months pregnant, they even found me a unit closer to the entrance. These may not be the biggest things to brag about, but they we're all out of a good heart. I would definitely recommend this place to others.

Horrible to deal with. Had stuff stolen out of unit. Much better places to store your things.read more

I am not one to normally rate, however this storage unit is awesome. The staff has been very…read moreaccommodating and always understanding. This is the cleanest storage I have had by far. No issues or complaints. Thanks for keeping our belongings safe.

The management is awsome. It's clean and safe and it can be pricey but you get what you pay for…read morelike they say.