Great experience the day I needed their help. Natasha answered the phone and they arrived so…read morequickly. Rory was awesome. Friendly and fast service. Lost power and could not get into garage that is not connected to my house. I was not aware the door they keyed for me would not lock and was only for emergency use. Their weekend phone people are not very kind. Would call again whenever I need a locksmith as there are so many scams out there.

They did the job quick, at a great price! I would use them again or recommend them to anyone.read more

Timely arrival, successful and quick. Price other than quoted, but still in range of local…read morelocksmiths. I obviously don't know my simple from my complicated. Giving 5 for first statement.

The gutter is not the place to throw the old lock parts. Plus the mailbox was left covered in oil…read morefrom drilling. Not very clean job.

First I called and left a voicemail asking for a quote for some lock work at my house. Didn't hear…read moreback so the next day I went online and filled out a request for a quote from these guys. That was three days ago. Still haven't heard from them. How do you people stay in business?

not good doesn't even come as an understatement. the guy (I won't even call him a gentleman) was…read moreextremely rude when I had asked about rekeying my car. I had lost my only key to the car. I wouldn't even say he answered the phone professionally at all.. he kept cutting me off when I tried to speak. When I was able to finally talk and tell him what was needed I got hot with "well you just want me to give you a key that won't work!?" All I was trying to ask was how much it would be to get a new key programmed since they advertise programming car keys and replacing car keys. Never again will I call this rude company.

I had my key snap off in my dead bolt to my house at literally 6am on a Saturday morning, locking…read moremy purse and phone inside. Luckily, I had my tablet and was able to search for a locksmith and I am VERY grateful that it was Salt Lake Jake's that came up. I was able to email him, and he actually emailed back in less than an hour, understood that was my only communication, and let me know his timetable of arrival. Once he arrived, he was very reassuring, as I am a mobile, but physically disabled person, and explained everything he was going to do. Including extracting the broken end of my key and creating a new one from the broken pieces. He then went beyond and oiled the locks on both my house and garage doors, as they were quite hard to unlock. Especially the garage. It's incredible how easy they unbolt now. Plus, he explained how the narrow part of the key helped weaken it, too. He definitely has a forever customer, now! And I certainly plan on spreading word of mouth!

I was visiting family in Utah and we got locked out of our Airbnb. The host called this company to…read morehelp, but the whole experience was a mess from start to finish. They told us they'd be there in 15-20 minutes, which sounded fine. Almost 2 hours later, they finally show up. When the locksmith arrived, he was condescending and rude, like we were the problem for needing help in the first place. After waiting that long, the last thing we needed was attitude. Definitely not a company I'd call again or recommend to anyone visiting the area.

Need a locksmith? Don't hesitate to hire Locksmith IC, Enoch was not only professional, he…read moregenuinely cares about his clients. I was a victim of Domestic Violence last week, during which time my car keys, cash & credit cards were all stolen but my attacker. I was stranded in a parking lot in American fork in 103 degrees. My pet was also locked inside the car. I called Locksmith IC & within 20 minutes Enoch was rekeying my van! He was kind and compassionate, he also stuck to his quote. Which happened to be the most reasonable out of the three I received. Thank you Enoch, you literally saved me during a horrific ordeal!! Kind Regards, Heidi Murphy

couldn't do the fob and pricey but he Was able to do the job adequately…read more couldn't do the fob and pricey but he Was able to do the job adequately.

I locked my car at work and the gentlemen was able to come to the office as soon as possible to…read morehelp get it unlocked. Highly recommend

Super fast and excellent service for a car lockout!! No excess charges like hidden service fees,…read moreetc. very straightforward

He was great came really fast! Unfortunately this was the third time he had come to open my…read morevehicle. But as always he shows up as quickly as he can. Thank you Francisco!

If I could give Zero stars I would!!! They are terrible, they came out to my house and hooked up…read moremy car to a computer to try and reprogram the key, but instead they changed my VIN number!!!!! At the time they couldn't figure out what was wrong with my car and still charged $45!!! After they left me and my husband figured out it was a bad fuse that was causing the issue. So I went to get the emissions done and was told my VIN number per the computer was different then my car VIN!! I know that these guys are the ones who messed with my car computer and had to of changed my VIN number!! I called them SEVERAL times and they promise they will come back and reprogram my computer but then they NEVER SHOW UP!!!!!!!!!! I am beyond PISSED OFF right now because I can't pass emissions until the VIN number is fixed!!! STAY AWAY FROM THESE GUYS THEY ARE SHADY AND MIGHT MESS UP YOUR VEHICLE!!! TERRIBLE, TERRIBLE, TERRIBLE CUSTOMER SERVICE AND A RIP OFF!!

Impressed with this place! Brought in a rare-keyed safe, and they swiftly handled it with a…read morefriendly touch. Their service is not only fast but reasonably priced. Highly recommend! I've become a regular and will keep coming back.

Devin was AMAZING & made me the correct house keys, even though I was unsure which was which!!…read moreGreat location, clean, friendly, fast service. Highly recommend!

I got locked out of my brand new office in a period of transition and the key I needed was locked…read morein the desk in the office. I called shortly after 8 am (even though the office didn't open until 8:30), and Brendan (spelling?) answered quickly, was at my office within 15 minutes, and was very kind, efficient, and professional. Although I hope not to need these types of services frequently in the future, I will call Mac's any and every time I do need service. They are awesome! Thank you, Mac's!

Went to get new barrel kays made. Didn't work. Went back had them redone still didn't work..Went…read moreback for refund, got attitude. Tried to tell me they don't give refunds, we'll I got the refund and left pissed off. I will never return.