They're ready to help. Very resourceful but just be honest to them about what your looking forread more

Do not waste your time with Jason Alva! I've never met someone with more excuses who produced no…read moreresults the entire day. This is just a job to him there's no passion, no drive, no commitment. Just wasted time and empty questions. Take your business elsewhere and avoid this place!

BreAnna was amazing. She helped me identify places that I never would have checked out, and was…read morevery patient with me while I visited every property. I highly recommend using her if you're planning to relocate.

Amy Winant, was an amazing realtor. She found me some amazing properties and went above and beyond…read moreto make sure I found the perfect place. I highly recommend smart city for your apartment locating services. They also help with movers, electricity, internet etc. I will definitely use them for any future moves. And it's free, so what do you have to lose? Let them do the leg work and find your next home.

I worked with Chelsea on the purchase of a new home. She did a great job and was extremely…read moreresponsive and proactive. She was more than willing to see a lot of houses in a 2-day period because I needed to move fast and quickly learn the area and the market. Ultimately, I went with new construction and Chelsea was instrumental in the purchasing process ad the blue tape walkthrough. She was picking out things for the builder to address that I would have totally missed. She kept me on point throughout the process of getting approved through closing. She was constantly following up with Lennar on my behalf and kept the process smoothly moving forward.

I highly recommend Megan to anyone in the DFW area. We were moving from out of state and (to make a…read morevery long story short) Megan and her team made that process as easy as possible. She went above and beyond to make sure we were found the right house even from 1200 miles away. For us, that meant walking away from 2 houses that didn't pass inspection. She didn't try and rush us into something that wasn't right which meant a lot to me. We absolutely love our new house in Fairmount and are so pleased with the expereince.

Ugh! Waste of time. Don't listen and just shoot a list of subpar properties and most will get your…read morecar stolen. Better to do the search on your own.

Shannon is phenomenal! I reached out to her about 6 months prior to my lease termination date &…read morewithin 24 hours I received listings to start my search. Shannon was very patient, knowledgeable, & always ready to assist.......especially when I kept changing my mind every few days. Ultimately she found the PERFECT community for me to call home & for that I'm very appreciative. Thanks Shannon!!

My locator was Kaitlyn Bomar and can't say enough GREAT things about her! She worked with me for…read morealmost a year and half and we kept in touch the whole time. She reassured me that she would find something that fit my qualifications. Let's just say, she exceeded them. My new apt is a dream come true! She treated me like she was a friend helping me look for a place and not just another client. I refer everyone to her! She really is a GEM! If you go with Realm agency, i beg you to get Kait! She will exceed your expectations times a million!

I worked with Jennifer Rincon and she was amazing!! Very responsive and listened to my wants and…read moreneeds! Found me a great property to live! If I move again I'll definitely reach out to her for help!

Nancy Robbins was an absolute treat to work with! Not only…read morewas she efficient with her communication; she was thorough in her questioning and the utmost-educated in her field. If you are looking to find an apartment in the DFW area I highly recommend Nancy at J. Ellis Apartment Locators.

J. Ellis has integrity when it comes to helping you find the apartment that is best for you in…read moreIrving TX. I worked with a great lady named Jerica. She provided good reliable information about the apartment pulse of the area and current average rental rates based on occupancy density. You can tell I'm an engineer from my writing style :) I had found a few apartments on my own before meeting her, and we discussed the pros and cons of each, and what I wanted in an apartment. One in particular I had found was competitively priced against the others (The Jefferson at Las Colinas). Jerica told me with all honesty that she had found one apartment that matched my criteria, but the offering from the Jefferson was a better deal. Get help from Jerica at J. Ellis Apartment Locators and you will get a straight story.

Super amazing service. She helped find apartments that I liked and even set up all tours for me…read more When an apartment complex did not want to work with me she helped find me a second option just in case. Overall Cassie was excellent and super communicative. I will recommend her if you are looking for a place.

I genuinely don't know how my conversation with Cassie got so off the rails. I reached out after…read moreseeing one of her listings and explained I'd historically paid $3,000+ in rent but was intentionally looking to spend less as a single mom of two, I'm trying to be smart with my money - not because I have to, but because I choose to. I mentioned I'd seen a few hidden gems on social media, and somehow that turned into me being told to "continue my search," that she doesn't lease "low-end properties," and that she wasn't going to get into a "back-and-forth"... after we'd exchanged only a handful of messages. Reading comprehension and customer service go hand in hand. Unfortunately, this interaction lacked both. I never questioned her expertise, never said I found a place, and never asked for "low-end properties." Those were all assumptions she made on her own. Being in sales for 15 years should mean asking better questions, not jumping to conclusions, dismissing potential clients and degraded me. Professionalism isn't assuming your client's budget, intentions, or intelligence. It's listening first. Unfortunately, that didn't happen here. Terrible experience

The Apartment Locator is truly as good as it gets! I'm no stranger to using relator services to…read morelocate my next condo/town-home, but with other locators I usually run into a situation were they didn't fully note what I wanted/needed for a certain price range. Luckily I found The Apartment Locator in Uptown Dallas TX. I've been using them for a couple years now and the person who has helped me is Maxine Crawford. Maxine Crawford is currently working on finding my new home, and so far the places she has sent me seem like a killer deal. I don't know how she does it but, I get everything I ask for (location, amenities, square-footage) under the price I initially set. She does all the work for me, and all I have to do is tour the complexes on the weekends. This is a huge help since the week is usually jam packed with work for me. I would advise any busy professional who is looking for their next condo/town-home to ask for Maxine Crawford at The Apartment Locator. Once you work with her you will see why I just had to take a minuet to brag about my experience thus far! Here is her info: email: maxine@theaptlocator.com Office: 972-885-0399 Realtor: #0670467

Just recently moved to Dallas and was referred to Maxine to help with finding an apartment…read more After discussing what I was looking for in an apartment and the location, she promptly sent me a list of apartments including all of the specials they were offering. We toured that next weekend and I fell in love with the first apartment we saw! The process was very quick and easy. Would definitely recommend her to anyone needing to find an apartment in the Dallas area!

AMLI West Plano is no different from any other apartment complex. Do not be fooled…read more When I moved out of my apartment, AMLI hit me for damage to a stovetop which existed when I moved into the apartment. AMLI will ding you on your way out for charges that you should not be held responsible for. Renter Beware!!!

I have loved almost everything about this apartment for the majority of my lease. I got a new job…read morenext to Legacy West, so I had proximity to work, the floor plans were nice and spacious for the price, and besides the sound of my upstairs neighbor stomping around no complaints. My leasing agent Jamie was super helpful and seasoned, but management shifted, and I didn't experience any issues then. It was not until I decided to not renew my lease, as I was missing my friends in Dallas. So I sent my 60+ days notice, and they conduct a preliminary walk through, which I thought was kind of odd as my previous building did not require such an early walkthrough. Not only did they not show up on the day they told me, they moved all my framed art work. My diplomas frame was ON THE FLOOR, while everything else was at a slight angle. I filed a complaint with the front desk, and they notified me that their staff was not supposed to do that (touch your belongings), and they should have arrived at the schedule time. However I have the slip saying when they actually conducted the walk through and the email confirming the scheduled time. Irresponsible and unaccountable. But this brings me to my next encounter. We had scheduled fire inspections, and on one of those days I left my AirPods charging on my nightstand. I come home to find that they are missing and no where in my apartment. I even try to track them on Find My iPhone, but they came up as offline. I sent an email to the leasing office, only to not get a response. So after work, one day later, I went in to the office to ask if anyone has seen my email. They have and suggested I show up the after during lunch to meet with the onsite manager, Stacy. Naturally, I show up and talk with her. She double checks my find my iPhone app, like I don't know how to use technology, and then tells me what happened on that day. She claims that she and the maintenance staff did the room checks together, but she never actually entered the room. Then, she says that my room was the messy room. I pressed her about that because that is just rude. She clarifies that there were boxes every where, because I was moving. However, I haven't started the moving process yet, so not only did she not do her research on who she was talking to, she has the audacity to tell me her staff didn't steal anything, as she can attest by standing outside the apartment. All in all, she suggest that no one could steal AirPods in the 2 min it takes to conduct the fire inspection, BS, and that I should file a police report. The main lesson here is that this building is fine if you can deal with extra noise, but never let these staffers into your room unattended. In fact, I would suggest getting a lockbox and an interior camera. However, for the $1,500 a month I pay in rent, security should honestly be included. Hence, my one star review. Live at Legacy/Metro West if you want a new building with walkability.

TL/DR: Celina did amazing work on my mom's hoarder house, and now we're back a few years later to…read morehave her clean my grandmother's house. She and her team are reliable, efficient, and effective. Most dependable contractor I've worked with. Back in 2021 we moved my mom out of her house of 20 years, and and it was an absolute wreck when we were done. Unfortunately my mom was a hoarder, and had a dog, so the condition of the floors, walls, windows, appliances, EVERYTHING was dire. Before Celina and her crew cleaned my mom's house, the real estate agent appraised the house at $125k. After, it was $175k and we sold it for even higher. Celina was also the highlight of the experience, as she was the easiest and most reliable contractor we worked with on the project. She was honest and thorough in her quote, did exactly what she said she would, and did it exactly when she said she would do it. Remarkable. That's why I'm back here 3 years later to have her clean my grandmother's house. 10/10, would recommend.

I cannot rave enough about how great of a job Immaculate Help did. I just needed help with my…read moremaster and guest bathroom, Celina got me a quote quickly and time estimate for getting the service done. She and her team arrived on time and were finished on the dot of when she stated. I wish I would've gotten a before picture but my bathroom hasn't been this clean since move in. They got all the hard water stains from the shower off and the faucets were literally shining. The cost estimate I received was also accurate and very fair in price. Can't say enough good things about Immaculate Help and will 100% be using them again.