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    LOFT

    5.0 (1 review)
    Open 11:00 am - 7:00 pm

    LOFT Accessories Photos

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    9 years ago

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    Pretty Little Things

    Pretty Little Things

    3.8(9 reviews)
    2.7 mi
    $$

    I stopped into this boutique during an evening stroll and unfortunately had a really uncomfortable…read moreexperience. I had my baby with me in a carrier, and from the moment I walked in, I felt like I was being closely watched. While I was in the dressing room trying on clothes, I was talking softly to my baby to comfort her. The employee stood right outside the dressing room and was giggling at what I was saying, which made it very clear she was listening and hovering nearby. Instead of feeling like a customer, I felt like I was being monitored, as if there was concern I might steal something. And then as I came out of the fitting room and let her know I didn't find anything and thanked her, she went straight into the room, I have no doubt to make sure I didn't steal anything. As a mom just trying to shop with her baby, this felt really discouraging and unwelcoming. I left feeling uncomfortable and out of place. I hope the boutique can work on creating a more inclusive and respectful environment for all customers.

    A friend and I went into Pretty Little Things today 3/11/23 around 1:30pm and were met with a rude…read moreemployee that rushed us out of the store. When trying things on she urged us to be careful with the dresses as if saying they wouldn't fit and then allowed absolutely no kind customer service to shine through in our interaction. While we could hear her interactions with other customers as sub par customer service, we were disappointed by how she acted towards us considering we are frequent customers. This was a very unfriendly experience and environment and I hope nobody else has an interaction like that!

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    LOFT - accessories - Updated May 2026

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