My son took his catchers mit there to have a broken lace replaced. We thought it would take a…read morecouple of days. He ended up doing it right there on the spot. We couldn't believe how fast it was done and reasonably priced. The staff was also really nice to deal with. We highly recommend this store.

Great store , friendly staff . Everyone is knowledgeable and willing to help you with any questions…read moreyou may have . Great selection of new and used .

I walked into the store and 3 young saleswomen were standing and talking among themselves. They did…read morestop their conversation to say hi. They didn't ask if we needed help. We walked around then went back to ask about Kayaks. The girl said they were completely sold out. I asked her if any of the other Dunham's in the area had any in stock. Her answer- I wouldn't know- the only way to find out would be to call them. I waited.....she returned to her conversation. I walked outside and called the the store in Wadsworth. Hello? Is the Dunham's Sporting goods? Oh ya- Right- yes Do you have any Kayaks? No When do you expect new inventory? I don't know, maybe Tomorrow? Is there a way for you to find out and notify me? Not really I'll call back tomorrow Oh, that's a good idea Customer service must be taught AND be considered an expectation

Dunham's is the unknown store that has everything for your sporting goods needs. The staff is very…read morefriendly and down to earth. It is rare for them to not have whatever I need. At the field sports counter, the clerk helped me fill out my paperwork and couldn't be more helpful, thorough and quick. Able to be in and out in under 30 minutes. Really love this place.

went looking for a new shoe to workout in. two young boys…read moreworking more worried about watching reels on their phones then helping me. asked for help and got a very short answer than no other help. stood at the shoe rack looking for ten minutes. neither one approached me asking if I needed help or offering assistance. customer service must be a dying skill. dicks, please do better. I was there to purchase a highly priced and quality shoe and left with nothing and feeling discouraged.

Would give it 0 if I could. Just went in to ask to buy some pepper spray which it said on their…read moresite that it was in stock. When I asked the cashier behind the counter she first said "we don't carry that" I pulled up the webpage and showed her that it says you do. She said "I guess I can check to see if we do" and WOW sure enough they do! She then says "oh wow it says we do...but it was shipped to us in February" I stared at her and she stared back at me because I have no clue what that sentence means. I asked "so are you going to point me in the right direction?" And she goes "oh it's in our backroom." And again stares at me without saying anything else. I say "ma'am I'm not an employee I can't go into your back room- can you get it for me then?" She says "uh hang on" then calls over another cashier who looks around the front of the store for a second and says "yeah they're not up here" I then begin to question if I'm in the twilight zone and state "she says you have them in stock but their in your backroom. I would like to purchase one can someone go and get me a can of pepper spray?" The cashier repeats that theyre not upfront- to which I finally break and stare "it appears that I'm being an inconvenience to you all by asking you to do your job while you're at your job. Clearly no one wants to help or sell this product to me so I will take my business elsewhere" I can't recommend going to another location. I get that the product I'm looking for isn't a regularly sold item at Dicks but for Christ sake; if it's available why is no one trying to sell a customer their product? And it made me look like the asshole- which makes me not only never want to come back here but to write a review on how awful the place is to convince more customers to not come here. I get that your store is named Dicks, but that doesn't mean you have to act like one to your customers...

If you want to buy shoes go somewhere else. I was the only one in the department and when the girl…read morefinally came out, she was too busy on her phone to acknowledge me. When I went over to ask her about a shoe, she just pointed to the wall and kept on her phone. Never asked if I needed any help or sizes, I have a $100 gift certificate, but I will go elsewhere. Two other ladies came in and had the same experience.

the dressing rooms are stupid and weird. the shoe section is a mess figuratively, it took 3 tries…read morefor my sister to get the same shoes and still the wrong size. everyone was running around like a headless chickens.

I would love to give a higher rating on this Famous Footwear location, but I can't. This Famous…read moreFootwear store is an incredible shopping plaza with other premier tier stores. Famous Footwear has a great selection of shoes of various styles, brands, and sizes. You really have to watch the prices on the shoes because they do fluctuate quite a bit. Expect to pay $70 or higher on many of the shoes. The is a style of shoe I bought about 6 years ago and still on display in the store. However, the price is much higher than I paid previously. There is a few rack of clearance shoes as well. There is usually a few workers in the store to help you, but most likely to point you in a direction especially if there are multiple groups in the store. Most times, the personal experience of measuring for a shoe size is dependent on the customer. In the front of the store, there is a spinning gondola of drawstring bags and bookbags primarily Nike and Adidas. If you don't see a shoe size or style you like, an associate can order it and ship it to you. You may have to ask especially if the store gets busy. Always check the Famous Footwear app for great deals BOGO's on shoes and more. The app also gives Birthday rewards.

Very nice young lady helped me today. Not at all pushy. I have shopped here many times and the…read moreservice is hit or miss. But very good customer service today. Thank you!

Great experience with Karen from The Den. I did a girls trip to Disney and wanted special shirts to…read morewear to celebrate my mom's birthday. Karen was professional, the turn around was quick and the shirts turned out great! I would definitely work with them again! They also helped me pick shirts that were in my budget!

So nice to have visited this wonderful place again. Had so much fun shopping for family on this…read moretrip. Love the new store and everything they have. The owner can't do enough for her customers and the kindness she shows is over and beyond. Inventory is amazing and if she doesn't have it, she is happy to order. Still remains a fantastic experience.

Best place to buy gear and best prices. I bought a pair of shoulder pads there last season. When…read moreI got them out for this season there was a tear in them, they replaced them with a new pair no questions asked, super customer service