Very disappointed with the food and customer service at this location. Food was undercooked. The wait staff and manager were not very attentive. I should've taken a queue that things were not going to be good when received our food so fast. I had the runs so bad after eating here you couldn't #EVER pay me enough to waste my time on a return visit. That was $90.00 not well spent. read more

I order a steak medium its cold I ordered the fried shrimp fried so hard they are like chips and they are very bland . I will take my cold steak home and place it in the microwave the one good thing is the waitress is nice and the fried were hot oh and the tea is good read more

I've been to this location multiple times over the last few times & I never had a bad experience like the others. The only time I had ordered a chopped steak well done (because the ecoli scares were making the rounds) & they brought it out med rare. I promptly let my server know & she brought out a new one within 5mins correct to order. I've never had bad service or anything like that. Every time I've been here it's always packed so I think they're doing alright. Their chopped steak is the best I've ever had anywhere. I've even tried another big chain's chopped steak & was thoroughly disappointed. Get some peanuts, throw the shells on the floor, drink some beer & order a steak. It'll do ya real good. read more

We eat here about once a month. We really like the American Roadhouse Specialty meal deal. Last night, I got my chopped steak with a very nice salad (always crisp and fresh) and very cheesy Mac and cheese. My husband got the open-face roast beef that was heaped with roast beef and gravy. He said it was so good. As was mine. Service was great. We were seated immediately and our server was right there to get our drink orders and bring us fresh, hot buttered rolls. Our meals came out within a few minutes. The server came back several times to check on us. And the manager even stopped to see if everything was OK. We were talking about how we don't think we've ever had a bad experience at our Logan's. Now, that's rare. read more

1/5/20 My family and I reserved the Garage for 42 people, Brittany was our server and she did an excellent job. We were concerned when she said she was the only server for the group. Brittany was an excellent server as a matter of fact everyone in our group was served in a timely manner and no one had any issues with their meals. Our beverages were constantly refilled before we could ask. My husband and I usually ask for Brittany and knew she is an excellent server but she totally exceeded our expectations. Also our sincerest Thanks to Danny G.M and Mark Asst. Mgr. for accommodating our family. We also thank the kitchen staff for a job well done with all 42 of our meals. read more

We waited over an hour to be seated before we decided to ask the hostess what was going on because there were people coming in after us being seated already. The hostess told us she forgot to put our name in. We finally were seated and while ordering, we were told they were out of almost everything we wanted. (7pm on a Sunday) We had to settle for what they did have. The food was "aight"; something I can make myself at home, and I don't cook. Def not worth the price. Overall, we failed for deciding to stay and eat here. read more

Never do reviews but my experience was so great from start to finish. We were sat quickly and served by friendly staff. Austin sat us and then made sure our table was clean the entire night. our server was awesome also. read more

I've been here several timese and while it can be a bit inconsistent 9 times out of ten the food is good and the service is good. The rolls are great. There was a time that they were out of the first two cuts of steak that I wanted. So I completely understand the reviewers that have said this place has gone down hill or they have had a bad experience but I don't think its fair to review them horribly on one bad experience when most of them go fairly well. The steak is 'average' steak house steak. Meaning that it is good but if you compare it to other steakhouses it isnt going to stand out by any means. Most of the sides that I have had are really good and generally the service is par for most steak houses. They do have a wing appetizer that I absolutely love. Its the grilled wings that come out on a skewer. They have always cooked my steak exactly how I ask which is more than I can say for most steak houses so I would go here if you are craving steak. read more

My husband frequently travels and this isn't the first time we have eaten here. Every year we stop in here, every year we are just disappointed, the service is hit or miss (we had a good waitress one of the times we've stopped here) usually a miss and mediocre at best. The food is low standard for the price. Maybe next year it will be better...... read more

The first thing to mention was that Seth was our server and was exceptional. I knew we were in for a good experience when he brought us rolls and extra napkins right off the bat. He brought us drinks, knew the menu extremely well and made a recommendation of the meatloaf which my wife had and loved. I had the fried chicken boneless breasts with peppercorn gravy. He refilled our drinks right on point. He made our salads with romaine lettuce and they came out in a jiffy. This was the kind of experience you tell your friends about. We are coming back and asking for Seth! read more

When they first opened, I had several decent dinning experiences there but lately, it has gone down hill. The food is mediocre and the wait staff is sub par. I won't be back unless I'm dragged there. read more

No disrespect to breastfeeding mothers and not sure of those particulars but we just had a fabulous lunch today. Laura was a very attentive server and checked back a couple times but not too much! The manager even checked on us prior to leaving. Let's talk steak and shrimp!!!! All of our salads arrived crisp and fresh with cheese, croutons, cucumbers, tomato and onion plus fresh buttermilk ranch. The hot yeast rolls came out hot and so fluffy- like delicious clouds! The two for $14.99 meal deal looked great- nice portion of popcorn shrimp with a humongous baked sweet potato and salad! A bargain beyond doubt. I opted to try the country fried steak after making sure it was hand battered... It was perfect! Nice portion, not greasy, awesome batter and I asked for my gravy on the side. It was delicious as I am a dipper and do not like anything smothered! My sweet potato was also massive and piping hot - will have the majority of it for lunch today. We will definitely return and I hope my review is helpful. For all four of us with water our check was less than $50! Great value and excellent food. read more

My family and I had dinner here tonight despite all the mediocre reviews published in yelp. For our surprise we did not have to wait to be seated, Kendall, our waiter, was very nice and attentive. We ordered the new grilled wings ( sweet and tangy as we like them), potato soup, steaks and little desserts. We were pleased with the food and the service. read more

Logan's Roadhouse - Grilled chicken wings - Steakhouses Near Me - McDonough, Georgia

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Great service great food. I am a consistent customer. The food is always good I definitely give it five stars

Very slow service. Came here twice, both times have waited over 45min after ordering. Not enough servers. Will not be back. read more

Logan's Roadhouse - Very bad service. Waited forever both times we were here. Lots of open booths not enough servers. - Steakhouses Near Me - McDonough, Georgia

Delicious food, great rolls, pleasant customer service .....Logan you get a thumbs up read more

Logan's Roadhouse - Delicious food great rolls pleasant customer service..... - Steakhouses Near Me - McDonough, Georgia

After almost 2300 mile road trip- getting back into town, we decided to stop here. Don't go often at all but have never had an issue before and wanted a steak! After about 15 minutes of waiting to be seated (not a problem whatsoever, glad to see the social distancing measures being taken), we get to our table. After about 5-6 minutes sitting there I decide to look at my watch as waitress after waitress pass by. Our family sat here for a total of approximately 15 minutes (11 minutes literally being clocked) as staff walked by. I was not at all happy with our experience this time, someone just stopping in and asking "have you been helped" would have been appreciated. After this wait we decided to get up and leave. I was disappointed in staff all around at this point- even the lady who sat us 15 minutes prior didn't say anything or ask what had happened. Needless to say I probably will not be bringing the crew there anymore. read more

ehhhh. Nothing special. Run of the mill food decent service. Steak was under cooked. They fixed it. read more

The waitress spilled tea on my wife's lap and also forgot to bring my salad as well. The service at this location is not very good at all. Do not reccomend this location. I've had good service at other locations but this one is NOT very good. read more

First and last time...Terrible experience. My UberEats driver never picked up my order, no fault against Logan's. I went to pick up the order after waiting an hour and a half for it to be delivered. When I got there I told the hostess that I came to pick up my undelivered UberEats order. She sends me to wait at another station for someone else while she folds the kids menus. Now I'm waiting for someone else to come from the back and grab my order from behind the station where I was sent. This is literally 50 feet away from the hostess. She passes me a couple of times as I'm standing there, she could have easily grabbed it and sent me on my way but those menus had to be folded so I waited impatiently. I'm starving now therefore I just take my order and leave...my mistake. I ordered the salmon with LOADED SWEET POTATO and corn but got cold and sad sweet potato fries. The corn tasted like it came straight out the bag, nothing was added. Same for the salmon. I also order the Porterhouse well done with LOADED SWEET POTATO but I guess the chef figured I didn't know what I wanted and prepared it medium at best with the same sweet potato fries I didn't ask for. The food and customer service both can't be bad at the same time. read more

The drinks were good, not strong but tasted good. However the Logan steak was extremely tough. I've never seen a tough medium cooked steak

We have been to Logan's several times in the past and loved our previous experiences at other locations. This time, major letdown. We waited 30 minutes to be seated to then have our orders taken and wait another 30 minutes for the first entree to be served. 15 minutes later, the final entree of the party was served. 15 minutes after that, the final side dish was served. Overall, completely unprofessional, disorganized and not worth the effort. Will NEVER visit this location again, and i suggest you not even give them the try. read more

I've eaten here with my family a lot. I'm a big Logan's fan but this one is awful and has been for a long time. We only eat here because it's the only one nearby. I made the mistake again today but I won't again. The biggest issue is they have no idea how to cook a steak. It's never right, not to be missed that they always take a long time to get your food out. So when it arrives and is wrong, you have to request a new one and who has time for that? Just go somewhere else. read more

Do Not Order UBER EATS from here. Half my order was not with the driver. Spent $60 and did not get all my food. Pissed!

I have been going to Logans for years and always have a wonderful experience. Jordan has become my number #1 go to bartender.

the service was kinda slow. and they didn't bother to call out your party. also they let other people go even though they just walked in and youve been waiting for a long 39 minutes read more

The salmon with garlic dill sauce is delicious! And the brownie with ice cream for dessert! I wouldn't have thought that Logan's would be one of my favorites, but it is with this salmon dish! I haven't tried the steaks. read more

Atmosphere is mediocre. Service is too. The peanuts on the floor is their thing, but it looks and feels dirty. Food is ok. NY Strip is my go to everywhere. There is no way mine was 12 ounces. 10 at best. Place is close to my hotel. That's why I am here. Not hurrying back. read more

Went to dinner here I was absolutely disappointed from the drinks the food the service and the manager is a joke I mean this place is horrible it's doing the brand a real injustice a lot of changes need to be made starting with the manager down to the cooks bartenders and the waitresses. read more

You are a steak house... you should be able to get the steak right. I ordered medium well and got medium rare.. twice. An hour and a half later after our waitress asked again the manager took $5 off a $20 steak. Some token for a bad experience. It was so fatty and a whole section was inedible... the manager was no where in sight. Our waitress was very good and the highlight of our visit. read more

The bartenders at this location are awesome! Super attentive and on task. Never have to ask for a refill or another drink, they have a nice assortment of speciality cocktails and the yeast rolls are to die for. read more

walked into McDonough Logans in order to be placed on the wait list. white young lady said she would be right with us, mind you we are a older black couple. A younger white couple came in after us and we were totally looked over as if we were not even there. The white couple was looking for seats at the bar, there were none and they were added to the wait list before us. mind you we were never addressed at all, I looked at the young lady working there waiting on her to make it right...but nothing.. she just kept working...so because they treated us as if we were not there we left to dine somewhere else. refused to make a scene....that is what THEY want us to do. Just peacefully left never to return, nor will my family or friends. What companies will realize is money is green and if you want it you should not pay attention to skin color! read more

Came through for dinner after school. Got the new French dip. I was hopeful and they did not let me down. The meat was hot, sooo tender and tasty There was nothing foreign in the meat to break my tooth like at the mellow mushroom. The fries were super hot. The service was good. I stopped and told the manager how good that sandwich was. Only cost about 12 bucks with the added onions and mushrooms. Great deal and meal. read more

We ordered a large Togo order through door dash when we recieved our order we had zero condiments for the 150$ worth of food we ordered, the salmon and steak was burnt and dry, shrimp was soggy , no dressings for salads , chicken was dry and cold and we recieved no silverware to eat our food. We called to complain and the manager did nothing but tell us "on Togo orders we don't put in condiments unless u ask" well we couldn't ask because we didn't pick up our order and she informed us we could come get it. We ordered our food through door dash cuz we were at work and couldn't leave work. The customer service was terrible and when we emailed corporate nothing was done they obviously don't care ..so if you want disgusting food and terrible service then go eat there... read more

as a Uber eat driver I went to pick up an order for customer as I got there they lady at front desk told me she was going to check on my order 10-15 mins later when she got off she mention that someone was working on my order,after she left I sit there for another 20-30 mins while the people work there was walking around and no one ask me anything untill ask one guy work there to check on my order so he went to the kitchen to check on my order he came back out along with another girl in Blue Shirt she asked what happened so I explained her that I been waiting for almost 30-40 mins for jashwa w order and as Uber eats driver I've places to be and that's My only way of feeding my kids ...she said that the restaurant grilled were shut off and they order couldn't be prepare .. long story short sitting there for 30-40 mins had someone came to me said that exact same thing before could've saved me so much time and frustration... read more

I have eaten at this restaurant many time before, the food is always fresh and good, the service is spotty, and that is the reason why I didn't give it more stars. I took the family there last Friday for dinner, and the waitress forgot to put our order in the kitchen. It took us over 50 minutes to get our food after we ordered, the restaurant was busy, but we noticed that three other groups had gotten their food and they had been seated after us. I'm usually fairly understanding, however, 50 minutes is too long for my daughter to have to wait. The manager comped $10 off our $60 tab. read more

I've been 3 times now, bad service 2 out of 3 times. the food always good though. my steaks have always been cooked the right temperature

This is the best place for ribs. They are delicious and at the best price. Also, they have the best blue cheese salad dressing ever made because they make it and their bbq sauce themselves. A+++rating. read more

Logan's Roadhouse unfortunately I've been there twice and neither was something I chose to do. But Logan's is a family owned, love and care type restaurant. Apparently I believe that makes them lower their expectations of how it should e run. My second time this weekend, my food came out like warm, forgot a main condiment with my dish and had to wait another 5 minutes before the special condiment came out.(so my meal was definitely cold by the time our waitress brought it) On top of that my girlfriend ordered a steak...she definitely asked for Medium...they brought her a rare. Then it was a attempt to make her another...they brought her which seemed like a microwaved 6oz steak, still not a thoroughly cooked medium. At this point Ive had it. Waiters was nice and polite, just couldn't get us our "Hot and ready" meals apparently. read more

Went on Father's day, busy as I expected, got same meal came out perfect. Still love this place.