Buyer beware! These guys will try to sell you add on after add on. It was an all around bad experience. They offered me a security package and because i did not like the service i had received i declined the service. somehow now I do not have administrative access to my website. I wonder how someone could have hacked an insignificant website so quickly. also the password recovery email isnt even my own. If your thinking about going with them. dont. obviously they have a poor record. my advice, go with someone local if you can. someone that you can look in the eye and hold responsible. Not these jerks that will ransom your own website to you. tumbs down. read more

I sincerely wish I had taken the time to read the reviews before signing up with these guys. I contracted for three different sites. All three of which were promised completion within a couple of months (allowing for tweaks, adjustments, feature fine tuning, etc.). It took OVER A YEAR to get all my sites live. I could have learned HTML and programmed the sites myself in less time. I'd have walked away, but the foundation they built looked great, and by the time I realized it was going to be that slow throughout the whole process, the idea of starting over from scratch with a new company was terrifying. I should have done it, though. Still would have been faster. Their support staff was difficult to work with, since their English wasn't great, and they didn't proof anything that they set up. I'd ask for a change, they'd make it on the back end, and clearly not look at the actual front end of the page to see if it worked. The number of times I'd wait a week to get a fix done, and then have to send them back to fix what they broke doing that fix since they didn't bother to check and see if their fix actually implemented correctly, was ridiculous. Not to mention the number of times I'd go weeks, sometimes even 6 WEEKS between hearing from them... They also struggled to understand even the most basic concepts I tried to explain to them, and often we'd spend two weeks going back and forth just trying to get them to understand what I wanted. A post submission profanity filter is not rocket science, guys. Their work was okay, and the end products work well enough, but they kept trying to charge me add-on fees for things that were promised as part of my initial package, including phone browser compatibility. I got a good deal in the beginning, and thank goodness, because even that deal was vastly overpriced for the level of service, and speed, provided. Dealing with these guys felt unprofessional and frustrating every step of the way. I settled for less than I wanted on my major site's features simply because I couldn't stomach working with these guys one more week, let alone the month it probably would have taken them to fix those last two things. And now they won't stop spamming me trying to sell me more packages. Not on your life, fellas. NEVER AGAIN! read more

Absolutely horrible company. The account manager was very nice, but the designs looked like they were done by a first-year design student with ZERO talent. Both the logo and the website were not professionally designed. I requested a refund since they have a 100% money back guarantee and it's been 3 weeks and they don't even acknowledge my emails or calls. This company is a SCAM, stay away! read more

Just awful Amateur designs your 4 year old can scribble. I mean wow so horrible. Why have such low prices if you're going to deliver crap. This is no joke, but this "company" is a total joke. After reverse image search I found they used designs from online databases. Just awful. read more

This Company is Horrible. Just about the worst communication between customer and designer. I had them create logos for my commercial blog. Logo's looked as if a graphic design student needed to finish an assignment in 15 minutes. The communication is so pathetic they literally dont have the ability to follow written instructions for edits. ***BUYERS DON'T USE THIS COMPANY*** read more

The company seems to be legit in California. They shared a designer with another company that reflected poorly, but i believe they will do good work. I will adjust my rating after I work with them on my new logo, stay tuned! read more

logoscientist.com is a RIPOFF. Stay away from them. Nothing but empty promises and poor service. They will sale haggle you to invest more. I got suckered in. I invested over 3000 dollars on a Logo, Website, SEO, and LMS for my small business and NOTHING! They will give a template website which you can do yourself on WEEBLY.COM for free. Poor communication, no artistic vision very bland. They want you to put all the content in and they do not do the work. I had to get a cloud server because it was not included. If I could give them no stars I would. I have a lawyer working on this. This is BS.. read more

Logo scientist took over 3000 dollars from me and I have no logo and website to show for it. To sum it all up. There service is extremely slow, I have emails to prove the countless times I requested a status on my projects with no answer. I finally decide to hire a IT professional that can take care of the maintenance of the site, so I request that Logo Scientist give me my sites and logo including everything promised to me like business cards, etc. I can send anyone who inquires what was promised to me for my 3000 dollars the email to prove. So, I request my sites and logo even if its not complete, I receive an email informing me that I need to pay 50% of what I paid for the service in order to "re activate" my account. DO not waste your time or money. read more

I developed my website trough Logo Scientist on first impression I thought that would be a great and excited project, turns out complete waste of time, money and frustration. They work between Uk and USA in London they just got few guys, the all team its in USA, the communication doesn't existe, there's not commitment and customer care. I been struggling to get simple task done it and in the end of all above now I've to spend more money to have a proper website for my company, 4 months and money through the window. If you don't want any stress and want something done with quality please avoid Logo Scientist, don't worth do give it a go at all! One start is even a lot for them. read more

FAKE COMPANY using someone else's home address that has nothing to do with them- We called to tell them they are using a fake address and they threatened us- They are scammers!!!!!! read more

Stay away from these scam artists! The website design was a miserable experience! Luckily I was able to get a refund. I received a logo from them that was "unique" only to find out that it was someone else's logo already registered to a different company! When I called to complain, I was told that I was "wasting my time and theirs". Stay away! read more

This is truly a rip off company. I sent them the logo it just needed a few things moved and color added. The 48 hr promise to deliver meant nothing. Called three times for a refund and the phone was hung up on me. Then a first grader design was sent to me twenty minutes later, it was so bad I had to laugh. I've come to terms with losing my money, I still need this design done, very simple, but will review every company next time. Stay Away from this company!!! read more

If only there was an option to leave half a star! Since moving my entire webpage (that they created badly) over to someone else trustworthy, I have had numerous scam attempts by these Indian cowboys to get more money out of me. Not only do they lie about their names, location (I was told London) and how long they take to complete things, they are also scammers and a recent hacking attempt lead straight back to them. They are criminals. Basically. I have been in touch with various organisations to report them. read more

It started off so well. They paid careful attention to my requests and designed several strong candidates for my logo. I recommended them to friends and associates. But over time, getting the rest of the elements of my package has become a nightmare. So much ball-dropping. If I don't dog them every step of the way, I don't get products. Not happy at all. It seems to have all gone south after declining their offer to redesign my website. I told them that I plan to do it later on in my timeline. They would have automatically won my redesign if they'd followed through with the rest of the package. But this poor treatment has knocked them out of the running and has prompted me to leave a review. read more

I had a great experience with Logo Scientist. Similar to the previous reviews, I did not like the initial designs, they were very basic. However, I provided feedback and more direction which they took positively and were able to produce a logo that I love. If you already have a vision for your logo, I recommend Logo Scientist. You can share your sketches and they will listen to your feedback. My project manager was also very friendly, responsive and helpful. read more

Was very disappointed with this company. They promised it would be done in 48 hours (had a time line with another company for shirts being made) still waiting a week later. No communication at all with this company. They speak well when you pay but after they get your money they don't care. Not a good business at all, place will not last long read more

Outsource beware!! DO NOT TRUST!! They take forever to make updates and are impossible to get a hold of.. if you search their US addresses, it leads to some random house somewhere!!! Be careful and beware!!! I believe their operation is in India somewhere,.. I'd ask but whats the point, they already took my money and wont finish the job!! read more

Horrible business! CROOKS! I wish I would of read their reviews before hiring them to complete my website. My website was hacked i was promised after I paid $225 that my website would be fixed, however that was not the case. After calling to check they said it would be an additional $500 to fix this issue. I am not giving them one more cent. DO NOT USE!! read more

Account manager promised me one thing, project manager refused to do the work, requesred refund. I filled out a questionnaire which obviously nobody read, the two concepts look like they were taken from software. Account manager promised me custom designs. Project Manager was rude and argumentative See below: From: Alan Maxell It was great speaking with you today in regards to your logo design requirements. Based on the preliminary discussion we had I can assure you that we can definitely work on your project and deliver what you are exactly looking for. Please find attached the Logo questionnaire in order for us to analyze your design needs. Based on my initial review of your business I would offer you our following Package under our Promotional Rates to be availed today: Package Details: Custom Logo $40 Unlimited Logo Concepts (Initial 6 Logo Concepts & you can ask for more) Unlimited Revisions By 3 Industry Based Designers (2 Mid-Level & 1 Junior), 48 to 72 hours TAT. ***THE LOGOS WERE TRASH AND DID NOT GET ANY OTHER CONCEPTS read more

Stay away! After shelling out a bunch of $, it took weeks and weeks to get simple changes done on our web design. Then they started upselling us on more and more stuff that we "needed" in order for the site to be uploaded to our domain. At the end of it, we just had to have the files transferred to us so that we could build it ourselves. read more

DO NOT USE THIS SERVICE! In April of 2017 I purchase a website package in the amount of $1294 from this establishment, in addition I also purchased an add on service, Custom PHP Development in the amount of $500, from this same establishment. As of today 12/10/2018 my website has NOT been completed, as I have made numerous attempts to get this resolved; at this point I have requested a refund....Per their website they have a 100% guarantee. As of 12/10/18, I have filed a complaint with Better Business Bureau. While on BBB's website, I have noticed this company has 11 complaints and 10 of them are unanswered. The BBB has a message posted on their site that reads- "AD REVIEW: On February 5, 2018, BBB conducted an Ad Review on this business' website and challenged them on the following statements:- "50% Discount"- "By Award Winning Designers"- "100% Satisfaction Guarantee"- "100% Money Back Guarantee*" - "100% Unique Design Guarantee" At this time they have managed to be unaccountable for these misleading /false statement to consumers. read more

DO NOT USE Logoscientist.com. They charge extra for additional features and do not deliver those features/services. In the process of trying to resolve the issue, I have been hung up on, never responded to (e-mails) and implied that I was stupid, multiple times. They manipulate their verbiage in order to claim that they have met the contract. I paid an additional amount (above the price of my logo package, which include 100% ownership rights) for the copyright application filing. They claim that they have registered my ownership rights with the state but will not provide any legal documentation to back that up. They have only provided a company "certificate" indicating that the company is transferring design rights to me. They are refusing to file the copyright application, even thought they have charged me for it, as indicated on my receipt and via a message chat. read more

Rating 5 stars: Excellent - no reservations, I would recommend this company to anyone. Your review Best Choice I was skeptical at first but then decided to move forward after there was someone chatting with me and offering the various packages with explanations. Excellent customer service and efficient turn around time. I love the logo and would recommend and use them in the future. read more

They botched my website project even after 2 months of delays and then disappeared and never heard of again. They wasted my time and money and delivered nothing. read more

Very slow to submit designs and to return emails. Contacted customer service and was told 90 days had passed so I would have to pay again. REALLY??!!! Very bad experience from start to finish. Would NOT recommend. read more

THE WORST COMPANY ON EARTH - RUN AWAY, JUST DONT DO IT! ABSOLUTE BUSCH LEAGUE!!! Designs are like a 3rd grader or worse even. GAVE THEM A SECOND SHOT AND THE REVISIONS CAME BACK WORSE. CLAIMED 100% satisfaction but after only the first round of 9 "versions" of identically horrific drafts and days of mind numbingly bad communication and customer service train wrecks I requested a full refund and they said due to the work that was submitted they would honor a 20% refund in which I reminded them of a few things and the came back with a 70% refund. Still waiting for my money to be refunded...... Whoever these people are, they are definitely not living in California like they all claim to be. This place is a Scam, a Sham and should be shut down!!!!! read more

Absolutely a junk design company...their website looks nice and the sample portfolio provided by them was nice...but when they started working, the job delivered was completed a disaster. All logos delivered were definitely trash and no creative at all. They repreatedly told me they would do good job next time but none of the designs could be used for my business. This is a scam company and please do not trust what they said. Customer service looks nice. But do not trust what they said to you...those are liars. read more

Terrible company, they just sell. The artwork is merely samples put together and then they just want to sell you something you will never get. They couldn't even put a site they claim they made on a major hosting company. In fact, they never even opened the site, just kept saying I do not have hosting. It has been four months plus an nothing but show. BUYER BEWARE! read more

Do not and I repeat DO NOT DO BUSINESS WITH LOGO SCIENTIST. They rip you off and what you think your paying for you really aren't. They only give you a 48-hour return policy and you don't even get all your money back. They request to rate them 5 stars on yelp when I have had such a horrible experience with them. Please if you are reading this reviews DO NOT use them I do not want anyone else to fall victim to their horrible business ethic. Just to share my experience with you, I ordered my rip off package in March and now it's August and it's still not completed. And they try to sell me more things throughout this time to squeeze as much money out of you as possible. They claim to be big with customer business protection when they charge you copy rights for your logo and they told me that if I do not buy it people can steal it. So I did and once I received my logos they sent me someone else's logo attached to mine with no copy right to it. It seemed like they want me to sell or use this other logo that someone is using for their business with no copy right. They are very shady and I wished I would have listened to these other people. DO NOT DO BUSINESS WITH THEM! read more

I started my web design project with Logo Scientist in April of 2017, it's has been one headache after another dealing with them. First of all when you are dealing with a company that uses false names to identify their staff that is not a good start. All of the people I have spoken too on the phone are Indian, some with better language skills than others. They use English first and last names, where they come up with these names is anybody's guess. Of course that's not the real issue here, it's with their business practices which I would identify as very close to a scam. I ended up out of $1400 with little to show for it. I finally had enough of their BS and just stop dealing with them. I am pursuing legal action with my State and maybe a private attorney. read more

Don't walk, run away from this company! These people are ridiculous. They have had my money for 11 months and I am still waiting on a design that matches my original instructions to them. Now, to be fair I did go silent for 4.5 months after the first versions were provided to me. But once I re-engaged, they would not. It took 6 months to get them to do something. Now that they've re-engaged, their turn around time is nowhere close to the 48-72 hours they commit to in their advertisements. read more

Is there something less than a one star rating? that is what they deserve . After rounds of revisions they can t come up with anything even borderline good, they have no talent, worse designs ever. Not only that they are rude , Managers , both arrogant and unwilling to do better. Don t use them waste of money and time as they don't know the meaning of declines nor 48hrs. read more

AVOID!! I put in a lengthy and detailed request for a logo through Mark Anderson. They provided 3 logos on the first round, 2 of which had the wrong animal request in the logo and the 3rd the wrong color combination. I had a detailed discussion about this with Steve Anderson at LS and they said they would provide a new round with the right animals. Unfortunately the 2nd round was worse and more inaccurate than the 1st round. Additionally they actually did a direct copy from a local sports team's logo. At this point i said no problem you guys tried but obviously there is a serious communication/language problem here. I said please refund the money and we can part ways. They said nope we will not refund the money since you've had 2 rounds of logos. I was pretty disappointed about this because the 2nd round was a do over of the first. yada yada yada they said they would give me a refund. Its weeks later and they transfer me between departments giving me the runaround and promising the billing department will process the refund tomorrow. I will have to claim fraud through my credit card company at this point. Very poor experience with Steve Anderson and Mark Anderson. Since using them i've gone onto some different sights. If you are looking for a good logo design there are many other companies out there. I would recommend Deluxe or a crowd sourced 99designs. read more

I did not have a good experience with this business. I provided the logo design for this business edit and practically make better. Brian Oneil was my manager, assigned to my project. He was working on not only my project, but also assisting with other projects. Whenever, I had a question regarding when would my logo be finished, stated 48 hr. When 48 hrs came, Mr. Oneil became unavailable. I left multiple messages, and would receive a response days later. The next excuse was, the artist, left for the day and could not send the logo to me. The following day, I requested to speak with another manager, in hopes to get my logo sent to me and he promised he would send it in the morning. When the morning came, no logo, Mr. Oneil called me and told me that it would be available in the next 24-48 hrs. When my logo was completed they sent the wrong logo, then , I had to wait another day for it. This is a horrible company and they provide poor customer service read more

On April 7, 2017 I signed up for and Paid In Full for logo service and was promised by Reza Martin that I would be contacted by a logo making professional via telephone as soon as I completed and submitted my questionnaire (which I completed and submitted within 20 minutes). Hours later, no one had called me yet so I sent a follow-up email to Reza to inquire as to when someone would contact me. His reply to me "you need to calm down". Then I requested an immediate refund and the name of his supervisor. He then replies "We have a lot of projects and lot of customers to deal with. Don't assume that you have bought the whole company and all employee's for just $125.00. I will get you refund processed. I do not wish to work with a client like you at all." This is totally unprofessional. First, he makes false promises that he doesn't deliver on, then he is rude to me when I inquire as to what is happening in the process and then when I request a refund, he is rude to me again. I requested a refund and as of this writing, I'm still waiting for it and he never sent me the name or contact information for his supervisor which I ad requested. DO NOT USE www.LOGOSCIENTIST.com, stay away from them! read more