Clyde just helped me fix my Mac. I was having all these pop-ups. I could barely use the Internet. He ran several programs which removed these evil pop-ups. where I couldn't use my computer. It was such a relief. Also, he helped me back up my computer to an old back up drive I had. I was very worried that my computer would crash and I would lose all my beautiful 5 year collection of pictures of my 3 kids. We also ordered a bigger back up drive. He's a wonderful, smart guy who had patience in explaining things to me. I thought I was going to have to get a new laptop, but I didn't. yeah! read more

In The Moment Computing has been an absolute lifesaver. Whether it's setting up a new system, fixing internet issues, or making my computer run like new again, Clyde handles it all with incredible skill, professionalism, and patience. He's helped me troubleshoot and set up everything from TVs and Ring devices to pool equipment and my Sonos system. If it connects to the internet, Clyde knows how to make it work. I truly trust In The Moment Computing with all my devices and tech needs. He's an Apple tech wizard, and if you want someone who knows what they're doing and genuinely wants to help, call Clyde. Highly recommended! read more

I've been using Clyde and his team for over 20 years. They're fantastic and quite versatile. They have helped me with security, moving to a new residence, setting up new Internet and new printer and even my TV/sonos. I've heard - but don't use this service - they do web hosting and design, too. I definitely get value for my money whenever I call in need. Post Covid, many of my appointments are remote, but Clyde will come out when needed. read more

I consulted ITM Computing recently for some computer issues I was having related to my small business. This was my very 1st experience in seeking outside help for my four-year-old business. I only wish I had done so sooner! Issues that seemed insurmountable to me were quickly remedied by Clyde from ITM. I was impressed with how quickly he was able to resolve some issues - ones I had been struggling by myself for weeks to fix. My primary issue was related to an account I use as my main source of income. I briefly explained the issue to Clyde, he did his magic and asked me to check how it looked - it was fixed, as if by magic! He literally quietly fixed it within seconds. Clyde also helped me "clean up" my computer - and it has never run better! I was previously unaware of some of the "cleaning" that needed to be done. Through the course of our discussion, I learned he has a vast knowledge of myriad IT/computer issues - tackles small to large problems. Clyde is very personable, easy to work with and really listens. He has a way of helping in a way that made me feel comfortable and supported. I felt he genuinely enjoys his job of helping others. He also has a calm and helpful demeanor that instantly put me at ease. I'm looking forward to having ITM handle many more of my computer needs in the future. The fact that my consultant Clyde was able to resolve my ongoing issues in such an efficient manner will save me time and money in the long run. read more

This guy is so helpful. He knows his stuff. He has helped me many times over many years. Thank you!

Clyde was 1000% helpful! In the middle of my busiest time of the year I lost my internet connection at the office. After working with Comcast to figure things out he determined that my firewall (or something like that) was kaput. He and a colleague came to my rescue!!! I was up and running the very next morning!!! I wish I'd met him years ago!! I so appreciated his attention to details and making sure that the solution was the right one for my business. Thank you!!! read more

I needed help setting up my printer, which Clyde handled in just a matter of minutes! He then helped me set up protections on my computer and found quite a bit of malware that he cleaned up!! He also helped me set up files in Dropbox!! He understands the anxiety I have around any computer issues and he works really well with me to provide me the patience and support I need! Highly recommend Clyde for any of your computer issues! read more

Perfect...from start to finish. Returned calls and emails promptly. Showed up on time. Took the time to properly assess our home network needs and performance and then recommended and delivered solutions that have worked. 100% recommendation-positive! read more

Hooray for Clyde and company! My poor old iMac decided to stop working a couple weeks ago and it's been well out of warranty for some time now. Well, rather than take it to the Genius Bar and take out a second mortgage, I gave In The Moment a call. They told me to drop it by and they'd take a look at it. Yes, there's a $50 charge to have them crack it open and give you an estimate. No, that's not a lot of money when you're dealing with computer technicians. And they deduct it from the total charge when you pick up the finished product. Consider it a down payment. Not at all unreasonable. So I needed a new logic board. No biggie. They called me the day after I dropped it off and gave me a ballpark repair price ($450 - $500). Here's a little sidebar: When I first got this computer, it had a bad logic board. WeFixMacs wanted $1200 to replace it. It turned out that this computer was from a batch that all had logic board issues, so Apple fixed it for free, but the point is that this same repair had been estimated at over twice what Clyde charged me. Did I mention that the total worked out to $475? Yes, exactly in the middle of their estimate range! And the service here is excellent! Lisa is a most gracious hostess and there's always some sort of snack on the table. Vegetarian, no less! And they're on Facebook. OK, that's not exactly new and exciting, but Clyde is a gadget junkie and loves to share the latest industry news and cool toys with his friends. He'll also answer questions if you post them on the wall. Seriously, you should friend him. Good people, great service, excellent prices, what more do you need? read more

One of PCs died last thursday. Wouldn't boot up anymore and machine is out of warranty so took it in to these guys on Friday afternoon. Monday got a call from them to inform me of the problem/solution and by midday the system was ready for pickup! Not only did they fix the boot up issue, but they also cleaned up my fans and interior of my case! Extremely friendly, efficient and reliable! From the front desk to the techs it's all all around awesome staff. Will definitely be a repeat customer. read more

Okay .... heres how it goes. I surf the web, download a buncha crap, my computers start doin weird stuff I call Clyde he shows up .... tippy tippy type, clicky clicky clack BAM ... everything back where it should be, nice and clean and proper!! I don know nuthin about no fixin computers, but Clyde does. RAM, Gigs, Firewall, Snow Leopard .... Wait WHAT? I love Snow Leopards!!! Clyde does what he does so I can concentrate on what I do...its as simple as that. read more

Frank rocks. Enough said. I posted on Facebook (from my cell phone) that my computer crashed and I needed help immediately. I received two referrals instantly from well-trusted business colleagues, and they told me to call Clyde at In the Moment. I called, and they figured out a way to get Frank out to my office within the hour. None of the other places I frantically called could promise that to me. I can't tell you the technical things that he did, but he basically rerouted my computer (which was acting as the server) to another computer that would be the replacement while my new system was built. My new computer was completed within a day, but I preferred to wait until Frank was available to come back out and reroute our systems. He also secured our backup drive and restored all of my bookmarks. It sounds silly, but this was priceless! As if the fast service wasn't the best part, I love that they offered an ongoing support solution for our office. They helped me with an online backup and quarterly support for our office of three. In the Moment saved the day, and they are my only go-to guys for computer repair, networking, and support. THANK YOU! read more

Thanks to Clyde for his timely response to my call for help on a Friday evening. Many thanks to Ronnie Lee the tech who worked on my computer. He was able to retrieve my data, replace the hard drive and re-install Windows 7 to get me back in business. I am always shocked at the cost of IT support. The repair cost was close to the original price of my low end Acer lap top. But the value of my retrieved data is priceless (considering my Intuit Total Platform online backup system seems to have failed!) Thanks ITM Computing! You saved the day! read more

Great service! My iMac's hard drive recently failed, and I didn't feel up to performing the invasive surgery necessary to replace the drive myself. After seeing the exorbitant prices that Apple charges to replace a drive, I decided to find a 3rd party vendor I could trust to do a good job. The replacement requires a certain amount of finesse and knowledge of how to hook the drive up so it doesn't mess with the computer's fans (from what I've read and seen on YouTube). I emailed In the Moment Computing for a price quote. It took a little longer than I'd hoped to get a reply back but once I heard back, the owner Clyde was very responsive. And the price was right - quite competitive with other prices in the area. Clyde ended up picking up my computer, having his skilled tech repair it and dropping it back off at my house the same afternoon because he knew how much it meant to me to have a working computer. Can't beat that service! I'm grateful to have my computer back in my life, with a larger and fully functioning hard drive. Thank you to Clyde and In the Moment Computing! read more

I have been a client of iTM Computing for the last few years and they have always provided exceptional service. They return calls very quickly and set up appointments swiftly and efficiently. They offer very personalized service where they make you feel like you are their #1 customer which always makes a person feel great. ITM and Clyde have always been very fair with me financially. My husband and I are a newly married couple who often struggle financially and Clyde has been very fair with us. We are so grateful to him for his exceptional talents and customer relation skills. He recently overhauled my laptop and things are running great! We honestly have no idea how we would manage much of our electronic equipment without him ( i.e. Computers, printers/modems; iPods; cameras; and our iPad). ITM is a great resource tool for all of it! Thank you iTM and Clyde for your absolute dedication to your customers and for the hard work you put into each job you do. read more

Clyde at In The Moment Computing was able to rectify a tech problem our office was having for over a year in one visit. I am the office manager for a solo practitioner and we were having an issue with getting an iPhone synced with a work email account - it was completely unreliable. We looked through several online tutorials to see if there was a do-it-yourself option, but none of the tutorials worked. We went to the genius bar at Apple three times and they also could not figure out how to get the work emails on the iPhone. We also had another IT person take a look at it. No one could fix it. We were completely frustrated and so we decided we needed a real expert. Clyde was able to resolve this issue after one visit to our office! He was amazing. Now the iPhone is synced with the work email after a year of frustration. It has made a big difference to our office and we are so grateful. We will definitely use In The Moment Computing again. Thank you so much. read more

I had high hopes for this place. My computer had been freezing on me at random so I brought it by for them to have a look. They gave me a $25 discount for diagnosing the problem. The technicians were nice and seemed knowledgeable. The problem I had though is that they were not able to give me a straight answer as to what my problem was, which was the real reason I went in in the first place. With that in mind,I didn't want to leave my computer there as they racked up a huge bill trying to figure out the problem. So, with out a solid diagnosis they told me it could be wide range of issues. They still took my $25 and I was back at square one. read more

Working with Clyde and his staff is so easy and satisfying. They do what they say they will do -- on time and at a reasonable price. They stay in touch by phone, work late if necessary and just generally work hard to make you happy. Which I am! Kent P. read more

I was in a tough spot when the screen on my laptop stopped working all of the sudden. I own a MacBook, and like any good Mac user I went straight to the local "genius" bar to see if I could get it fixed fast. Because I was out of warranty (by just a few months) I was crestfallen when they quoted me a 10 business day turnaround and $400 dollars to fix my computer! I am a small business owner who depends on his computer every minute of every day just to keep the doors open! I was lucky to have a friend who recommended me to ITM computing. I thought surely they just work on PC's but was delighted to find that they could totally fix my Mac. I made a quick trip down to their office to drop off my computer to see how they could help, and their team opened up my laptop and diagnosed my problem while I had lunch across the street. They ordered the part I needed and as soon as it came in they fixed my laptop in ONE BUSINESS HOUR!!! Plus they applied the diagnostic fee to the repair. All in all it was half the cost the geniuses at Apple had quoted, and more importantly was done in a jiffy! Unlike the drones at the Apple Store, these guys understand the needs of small business. They had me up and running again in no time!. In The Moment Computing has a great team and they'll be the first people I call if I ever have a problem again. I highly recommend ITM to you if you are having any computer problems and need help fast. They rock! read more

OMG! In the middle of trying to put together a photo folder to be organized to transfer to a photo book for my son's 50th birthday ALL of my personal photos disappeared. Clyde came through, yet again, found where I had somehow moved them, and I can not only finish the book....more importantly I haven't lost years of special moments. While we were at it we upgraded the backup system I have. Thanks, Clyde. You are my hero. read more

I was thrilled when I had an appt with Clyde at ITM to take a look at my computer and help with overall speed and efficiency. In just one hour he did all of this: 1. Downloaded a new version of Firefox 2. Downloaded an upgrade for Java 3. Downloaded and installed Google Chrome 4. Cleaned up my startup group 5. Installed CCleaner & Defraggler, run, & trained me on them. 6. Installed Xmarks - bookmark synchronization 7. Installed and Run Belarc - system inventory WOW!!! What an hour! Totally worth my time and my computer runs as fast as it can! Thanks to Clyde and ITM for great work! read more

Response time for getting emergency computer questions answered from Clyde and ITM Computing is great. Clyde's team helped me update my website with testimonials and press additions, and it made such a difference to my site. Actually Clyde was the expert who suggested that I make the changes and he was so right about that. I know very little...and I mean very little...about how sites really need to be managed and kept fresh. Now with Clyde by my side, I'm in good hands. Thanks Clyde. Rachelle G. read more

Clyde was super responsive and helped me get through all the snags I was having in configuring my small business's tech needs! 5++ stars for following up, sending me links to articles to help me understand the inner workings of Google Suite. I wouldn't hesitate to recommend him to anyone! read more

Clyde did an excellent job for me during a platform transfer. My extremely large Outlook file seemed to be corrupted, yet Clyde managed to get it transferred over to Mac's address book and mail programs when the Mac store gave up. I knew it could be done and Clyde did it. He's extremely smart and proactive and knows a lot about all computers. I'd definitely use Clyde again, it was a pleasure working with him read more

Came into the office and found the "server" computer would not start. Popped open the tower and saw it was getting power but not to the on/off switch. Called ITM right at 8:30am when they opened, dropped the computer off at 9:15. I explained the urgency of the situation.... Leticia (sorry on spelling) put a blast out to techs that there is an emergency repair needed. Computer was ready 2-3hrs later... saved my day! Thanks! read more

I'd just like to start this off by saying that I'm fairly tech savvy, so I was wary about getting a laptop tuneup from anyone. However, I was pleasantly surprised with the useful backup alternatives, anti-virus options, keyboard shortcuts and other suggestions Clyde made. He was very perceptive and could tell when I understood a topic and moved on to the next. In the Moment Computing s a very professional outfit and I would go back again for sure! read more

Clyde @ ITM Computing gets the job done...better than meets expectation! Very intelligent and a skilled professional, Clyde had my computer all fixed & better than when we started. And all from the comfort of my home! With Gratitude...Thank You. read more

I went here a year or so ago and hated my experience. The backlight on my PowerBook G4 had gone out, and I went here to get it fixed because it had good reviews. Almost every time I got an update from them, the price was higher and they kept trying to get me to buy one of their refurbished laptops instead. I got fed up and said I wanted to come pick my laptop up. It turns out they don't even do the repairs there, they take everything to somewhere in San Jose. I had to wait for someone to bring it back to the office. When I got it back, the screws for the case were taped on in a little bag. These people don't seem to have knowledge of Mac's. I took it to a Mac repair place on Stevens Creek across from Barnes and Nobles and got it fixed by people that actually knew what they were doing. read more

I was working on my laptop from home and my screen went black! I was freaking out and didn't know what to do. Thankfully, my brother recommended Clyde and with a simple call, Clyde had my laptop back up in less than a minute. Any time I have a computer problem or question, In The Moment Computing will be my first source! Thank you soooo much Clyde!! read more

Clyde and his ITM team totally saved our butts today so I had to take a minute to give them a shout out. Somehow, we messed up our store laptop and created some guest logins and some password protected logins and the person who did it did not write down the passwords. After trying to hack in and watch You Tube videos trying to figure it out - we finally called ITM. Clyde and his team were extremely responsive and they understood how urgent this was. They made time for us 2 hours after we called. We drove to them and they helped us get it all resolved while we waited. We got such amazing desk top support from ITM today. SO impressed with how responsive they are and how quickly they fixed our problem. Now back to work! Thanks ITM Computing. Much appreciated. read more

Excellent service. He came quickly upon request. Then, he diagnosed a problem with my computer with cost and time efficiency. I would definitely call him again if I have a problem. This was far better than the solution offered by staples to do a hard reset on my computer. read more

These guys are GREAT!!! They are completely professional, fast, and very reliable. Couldn't be happier with our experience! We had used other computer professionals in the past which took forever and didn't fix our problem, not the case with In The Moment Computing, these guys are terrific, would highly recommend!! read more

I hired Clyde and the ITM team to help me finesse my business website. I was very impressed with how quickly they got my website fixed and up and running. Clyde responded to all of my questions and emails quickly and is warm and professional. read more

So after reading reviews on Yelp, I drive to 1030 E. Camino Real to get my PC fixed but find myself at a UPS store. I decide to go in and ask if a computer repair shop used to be located here. The UPS employee told me "No, but some computer guy advertises this address as his shop location. He has a [mail]box here but doesn't work here." The phone # takes you to a voice mailbox with no further info. Sketchy. update: Clyde messaged me on Yelp, apologizing for my inconvenience. It seems that repairs are usually performed on-site and there is no "store front". To set up an appointment, call and leave a message on voicemail if there is no answer. read more

I called on Clyde due to the fact my IT provider was not solving my problems. He came out the same day, resolved my issues on the spot. So I had him fix a power problem on a laptop, and fix a ceiling projector. I was pleased and will continue to use him in the future. read more

ITM Computing is a trusted resource for my business. My company depends on my computer, internet and website running smoothly 24/7. I depend on Clyde and his team to help me. They can fix anything! They've helped me with so many things; to restore data in a hard drive crash, set up a new computer, helped get my website up, fixed my e-commerce issues for my website, and so much more. So cool, they can even do a lot of fixes remotely, where they access your computer from their office, minimal downtime and it's fixed just like that! ITM is awesome, they are well worth the dollars spent. read more

In The Moment Computing is definitely the place to call for problems with your computer! Clyde recently did a clean-up of my system, and it was shocking how many files I had that I didn't need. He cleaned up icons on the desktop, cleared out the DOZENS of files I had in "downloads" that I no longer needed, cookies, temp files, all that stuff! The coolest part was that he was able to provide this service remotely! With the use of a special software, he was able to work on my computer, right in his office. I sat at home on the phone with him, in front of my monitor, and watched the whole thing! Gotta love technology. : ) They offer a variety of services from repair to regular maintenance schedules, and all at an affordable price. I wouldn't hesitate to use their services again and again. Thanks, Clyde! read more

Clyde did a superb job restoring 9 years of emails. My heart sank as I was right in the middle of a work project. He knows computer software backward and forwards and was very clever in working through a complex problem. And a nice guy too. Highly recommended for computer troubleshooting or computer support. read more

What an excellent experience I had in getting my desktop PC fixed. Professional, curious, and friendly service. They listened well and were patient, attended to all the issues I listed with timely service, and a very fair price. Nobody even winced once as I bumbled for words to describe my computer problems (it is a whole other language that I'm not all that fluent in). But they got the job done despite the language barrier. Nick patiently listened to my concerns with an understanding that conveyed he understands how personal a computer is to a person. He even helped me find a less expensive version of Windows 7 at a local store when I mentioned money concerns. Way to go the extra mile! Lisa Fernandez, the office manager, was very helpful, friendly and human (meaning she was personal and authentic, unlike in franchises where people can sound like they are reading from a script). Talking to her was like having pie on the veranda on a Sunday afternoon. I can't remember the name of the tech. that worked on my system (sorry), nonetheless, he did a great job and was very helpful in walking me through all the services be performed. again, very patient and understanding as I bumbled for the words to describe the problem. He even installed a few freeware programs that I didn't know about. Again, way to go the extra mile. All my questions were answered and problems fixed. read more

They were very good with communication, but they misquoted the work more than once. They correctly diagnosed the problems with my laptop, but quoted the fix time as about 14 hours and several hundred dollars, when it took me 4 hours and 50 dollars to do it on my own. Good service, nice people, but not necessarily the best choice if you are relatively computer savvy. read more