**Add-on to my review after the owner's response: they did reach out after my second attempt to…read moreexplain that: "So sorry we missed your call. I just finished with my client so let me know if there's something I can help you with", and I didn't bother to respond because I had no reason to since I was already home with another product. The whole new procedure of placing the product on hold and arranging time to pick up should be included in the greeting of the call to inform all customers that this is how you operate from now on. Or a simple instruction placed on the door would help. It had to take this second review for me to finally get some explanation about the lack of staff and instruction of how to order products moving forward. **************** Third time is a charm! I'm definitely not coming back here to purchase anything. It's sad that a place like this can't afford hiring a receptionist. They have to lock the door every time they are in session. I previously came here twice on different days and times to purchase products, but they were in session both times. Hence, I had to go home empty handed. My husband told me to come on the third time, and guess what, same thing happened, they are in session and still no receptionist. Unbelievable! I think it's best not to come here to purchase anything, unless you have an appointment. No matter how much you like their products, you should find alternatives somewhere because this place will waste your time and gas if you just want a to walk in and buy something.

Date: Saturday, November 22nd, 2025 Time: 12:15pm…read moreBooked: about 2.5 weeks prior Staff: Samantha Martinez 60 Minute Deep Tissue Massage: Web ($130) - Using slower strokes and firmer pressure, our therapists target the deeper layers of muscles and connective tissue to help release tension, chronic pain, and muscular stress. A girlfriend and I decided to do a spa day. I had no idea where to go, but she suggested Ritual. I found two appointments on their website and booked them a few weeks prior. You must hold the appts with a CC, but no deposit is needed. Parking was pretty easy to find. I found parking right away across the street. We started off with my massage therapist asking what type of pressure I prefer. I said I like it hard. No pain, no gain. Get those knots out. And since I work at a computer all day, I told her I carry a lot of tension in my neck shoulders. After voicing that, I did find my massage felt more like a relaxing swedish massage. The pressure wasn't that hard. One thing I did note, they start on your feet but don't wash their hands afterwards when they move on to the rest of you. I kinda found that a little weird. I mean, I did just shower before I showed up, but still. I will never say no to a massage so glad my gf and I did this. Tho I wish I spoke up more during the massage. Completely my fault so I won't dock them for that. Still a nice relaxing experience. REVIEW #3923

I really love this massage place. The entire place is always so clean and has an extremely relaxing…read morefeel to it. Everyone is always very welcoming. I had the opportunity of getting a massage by Sophia today and she went over and beyond to make sure that my massage was relaxing and rejuvenating. Thank you so much!

I normally never write reviews, but I feel I need to share this experience…read more Yesterday I booked a 90-minute Swedish Massage with a therapist named June. Unfortunately, the entire session was not what I expected. For most of the 90 minutes, she used her elbow to press very hard on my shoulders. It did not feel like a Swedish massage at all -- it felt overly aggressive and uncomfortable. Today I woke up with severe shoulder pain. My shoulders are extremely sore, and I honestly feel worse than before the massage. I came in to relax and receive a proper Swedish massage, but instead, the session consisted mostly of intense elbow pressure and stretching. It was very disappointing and not what I paid for. I will not be returning.

I made my appointment online and it was a simple process. The inside is small and there's a few…read moreseats. Staff was friendly and I liked how we were able to fill out a sheet with the type of massage we wanted, how strong we wanted it and where we wanted the masseuses to focus on. There is parking in the back of the building. We had Susie & Jessica as our masseuses. They were both excellent and definitely knew what they were doing. They also told us if we needed it stronger or softer to let them know. Definitely would come here again.

100000/10 hands as this was one of the most therapeutic massages ever!…read more I've had the WORST knot on my upper right of my back and it affected my ability to get up, sit, and stretch. I quickly searched and found this place on Yelp haha and made an appointment through their online site for a 90 min deep tissue. They did call 30 min beforehand to confirm the appointment and massage type so that was nice. Parking was spacious, entrance was modern, sleek and tranquil. I was placed in a couples massage room and they go above and beyond for relaxation here: there were bowls of essential oils (?) with flowers right below where you put your face through the pillow when you lie down. So not only will you get massaged, you'll smell only nice things while doing so, making the whole sensory experience quite elevated. My masseuse adjusted pressure as we went along and as I asked. Even marked that one knit and she truly kneaded that out !! When I went home and lied on top of my heating pad, my muscle were sooo relaxed. Overall: 1000/10 recommend. I'm for sure coming back!

I had such a great experience here. I booked with Thea and she did an amazing job. My hair felt…read moreincredibly clean and soft. The deep scalp therapy was so relaxing that I ended up falling asleep. My head felt great while she was scraping my scalp. One of the coolest parts was the scalp camera as I was shown the close-up of my scalp and I found it very interesting to see oil buildup even though I was initially told my scalp is pretty clean. It made the treatment feel even more worth it. Overall, the experience was super calming and thoughtful. You can really tell they care about their clients and take their time with the service. I left feeling refreshed and my hair has never looked this healthy.

I have been here a few times. The spa is cute and the services are reasonably priced. Be aware that…read moreparking is pretty tight. What I really want to review was what happened at the end of my last service. While laying in a blissful state of relaxation I was suddenly jolted awake by a forceful BONK on the top of my head. Was it her fist or a specialized bonking contraption? We may never know! It was startling and honestly didn't feel great. I thought maybe she just hated me but then I asked someone else if they were bonked and they said yes. They should let you know that your service has ended with a gentle tap on the shoulder and whisper not a forceful bonking. #NOBONKINGZONE

Amazing couples massage! Better than popular places I've been to like tea house space in Santa…read moreCruz. Definitely would come back! I'm free of back pain

I booked a 90 minute massage on line and it was very easy to do. Communication (texts and emails)…read morebefore my appointment and afterwards was very efficient. My massage with Holly was wonderful. I originally booked a regular massage, but after Holly assessed my body, she recommended I have a sports massage. The spa is clean and the staff are very experienced and educated with different techniques and styles of massage. Parking (street) can be found in front of their spa, if you are lucky, or you can park in the main parking lot. I definitely will come back. Regarding tipping, it was suggested to bring cash instead of adding it on the credit card.

I been wanting to go to a Korean Spa but been very intimated. I finally had a courage to try it and…read moreI am so happy because it was so worth it. I convinced one of my friend to join me and she was also very hesitant but we were brave and did it, and both of us want to do it again. Once you get over your shyness you'll be okay. I came here after work. We booked a service-brown sugar bliss + coconut-70 min for $150. With the service, you have the full use of the facility. They have hot tube, cold pool, wet & dry Sauna, massage chair- can use for 30 min for free. And they serve food inside. You can literally spend the entire day here. I wish we did. We had such an amazing experience. After our body scrub, our skin never felt so soft. They clean you so good. I wanna do this quarterly.

This was my first time doing a Korean spa. I had previously only eaten at the cafe for lunch and…read moreloved their kalbi rice bowl so I came back for the spa experience with my friends. Once we paid and given key to lockers and 3 towels (1 large & 2 small), we locked up our shoes (only) in the lockers to the right of the front desk. Then headed inside to grab a pair of slippers from the shelves to the left (don't grab the ones in the basket on floor which are for used slippers). Then head upstairs to the locker rooms to change and store your things to the same numbered locker. Also, grab a pair of shorts from the shelves in there. The room with massage chairs is nice if you can find a good chair. The first massage chair I tried was perfect for my needs because I have neck and shoulder issues recently but the massage chair I have at home doesn't even reach my neck and only somewhat knead my shoulders and massages whole body. This chair (where the display controller is mounted on right and has a "neck & shoulder" function) was able to focus only on the neck and even up the back of head and down to the shoulder and shoulder blades areas only (pull out the padding behind the head area if you don't feel much happening). Some of the chairs did seem worn down and torn up but many were in good shape as well. Downstairs is the 3 Jade, Clay, and Salt rooms including an Ice room. No slippers inside rooms so place slippers on the shoe racks outside. Be extra careful going inside the clay room. There are handrails to help you get in and out because the clay balls are actually a few inches deep and very slippery and it's kind of like you're stepping into quicksand. My friends did the body scrub while I did the massage. I don't know if all masseuses massage the same way there but I did not know that the massage included being stepped on. I am a very petite gal and Gina was a bit bigger than me. It wasn't just stepping with one foot but with both! I don't know how much of her entire weight was on me because there were two ropes hanging for her to hold onto but I felt like I was being tortured during the 10-15 minute that she was on me. I can understand if the client is much bigger and so you need your full weight to get enough pressure, but I am only just around 100 lbs, petite, and asked for medium pressure and was still stepped on. After that massage, certain spots around my back and pelvis (boney spots) seemed as if they were bruised cause they hurt with even just touch. She handed me an envelope afterwards for tips. I still tipped her but I don't think I would get a massage there again due to that experience. Maybe if you are a bigger build or get a different masseuse you might enjoy it. Overall, her massage was not all that useful, or even if it was, the stepping on undid it by giving me a traumatic experience. But there were a few times I thought what she was doing didn't seem like it did anything. If I hadn't gotten the massage, I would have given 5 stars because the facility and front desk staff I encountered were great (I asked front desk about adding massage and she was very friendly and helpful and immediately was able to book the massage for the earliest opening a few hours later), but I had to take a star off just for my experience with that masseuse. Would go back to the spa to unwind and relax, but I will most likely not get massage there again.

It is finally time for me to write a review on this place…read more A bit of background is that I've been dealing with an asthma flareup that has made it difficult for me to walk even a block without getting out of breathe. Before my flare up, I was at the gym regularly with pretty good cardio. A friend of mine suggested I go and try a session with her. I was admittedly pretty wary since I didn't see how sitting in a room of salt would make a difference. I went and after the session, I noticed I could walk and jog without issue. I was even able to get a good gym session in the next day! I've asked my pulmonologist about it and he said that it is indeed a thing and also offered me a corresponding medical treatment. With that and this, my breathing is slowly but sure improving overall rather than just spurts here and there. Avery, the owner, if friendly and knowledgeable about how each of her services work. You can call to book or schedule online. Either way works and it is super easy to do. The chairs are comfortable and you can lounge in them. There are also some yoga mats if you want to use those. You do need to bring clean socks (or you can buy a pair for $2!) to bring to each session. I have also used the individual booth sauna which has a setting to allow you to get salt inhalation too. You can use it as a sauna or, I can't handle heat so, you can have a low heat place to yourself. There is also a community room where you book a spot and you may share the room with others so be respectful! There are other services here too but since I've never used them, I won't give any opinion. Parking is plentiful here too. I definitely recommend this to people with health issues and those that just want to relax. There is a reason why back in the day doctors recommended going to the beach :P They might not have known the science behind the benefits but they knew! I really do recommend this and I do have about it to friends. :)

I had a great visit to the Sea Salt Therapy place. We tried the salt booth. It was very relaxing…read morebut I needed the cooler temperature. The salt booth works like a sauna with the added benefits of sea salt therapy and light therapy all combined. They have Salt therapy rooms used by groups and wellness rooms that offer massages. This is a good place to take your partner and relax together.

A fantastic local gem…read more Allee massage is always impeccably clean, smells wonderful, and feels tranquil. The staff are professional and consistently excellent - I haven't had a bad massage here yet. My wife and I like to get couples massages here once a month and they have a number of rooms that can be combined to enable it, so it's easy to schedule. Pricing is good considering the Bay Area and you can get a membership that lowers the prices further. Parking is tricky around dinner time as the parking lot is shared with some restaurants and a local dive bar, but during the day it's very easy.

Such a great experience! The space was very clean, booking was super easy, and everything was right…read moreon time and professional. The massage beds were so comfortable and warm, and the lighting created the perfect relaxing atmosphere. Penny did an amazing job! She asked which areas I wanted her to focus on and really paid attention to what I needed. The massage felt great, and I loved that I got a good stretch in as well. I left feeling so relaxed and refreshed. Definitely recommend! Also, just a heads-up that cash tips are appreciated