I wish Google Fiber was available for single family homes. I used Webpass in our condo and it was…read morethe best internet provider I've used in SD and at a great price point. I now have to live with another provider and while service has so far been good, it's almost double what I was paying.

Anyone out there using Google Fiber? DON'T DO IT!!!!!!…read moreI had a "technician" come out yesterday. No problem he says it will take a couple of minutes. In and out he goes to the tech room in our complex. After a half hour of this- he comes back and says he can't set it up. I don't have the key to your Cox box. Bye. Oh just call for another person to come out. Meanwhile he knocked out my tv and internet. I called Cox and they could not restore it. I have no wifi or tv. I called Goggle Fiber and all they could do was tell me someone may call me in 24 hours.

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

I just want to thank an ATT phone rep. Named Sara that helped me out, alot today...because their…read moretwo outdoor employees trying to promote their "ATT Fiber", charged me for new internet account service(that will be refunded, ASAP...). I already have one. Thankfully, Ms. Sara fixed everything backed for me!! Bless her heart!! 11/20/24: And a BiG Thank YOU, too!! Mr. Denzel & Evan w/ATT Billing/Cancellation Internet customer service dept. crew members, y'all some MVP's.

Don't do it never trust ATT will eat you alive! Run ASAP…read more Ripped off so bad. Time eating machine.

Be weary of this company. Once they have your personal details they order things on your behalf…read morewithout your acknowledgment to try and make commission. Scummy and scammy.

If you want reliable internet, look elsewhere. This internet is slow and goes out every day. But,…read moreif you like to have to log in to the internet every day for all your devices and love a good slow google search, this internet provider is for you.

I closed my account months ago. T-Mobile keeps sending me…read morestatements in the US mail, like the one I received 5-31-26, with a credit balance of $60.43. I've asked them to send me a check for the $60.43 to my address on the statement. On a phone call to them on 5-31-26, they gave me a Refund ID #: 50070784229. They told me they would text me confirmation that day, but they never did. I went into a local store, I called them with the store representative on the phone, they said they would Email me a confirmation/receipt within three days, I never received it.

I refered to T mobile to set up my auto pay for my mobile & also set up wifi for my house, Jennifer…read morewas so professional and helpful. She explained diffrent plan and helped me to set up my wifi. Definitely, she needs to be recognized for her 5 star friendly while professional service. If you need help, she is the person to refer to.

I had an over-the-phone agent really screw me over on a few concerns I had regarding my service. I…read morewalked into this location and Joseph & Edgar took great care of me. They were able to find solutions to all of my concerns very quickly. Thank you so much!!

Arrogant and disgusting customer service. I was having…read moreissues with the unlocking of my SIM card from my former carrier over to Cox. After each carrier blamed the other for the inability to unlock the card, and after having been transferred from one agent, department to the next without the agent explaining the situation to the former, I was left to continue repeating myself?! Finally, I headed out to the Hillcrest location. These two men there, one in his mid thirties; the other late 30's had these arrogant attitudes as if I were inconveniencing them?! They said "you will have to call them, Spectrum , to get them to unlock the card." We can't do anything to help you?!" Back and forth both Spectrum and Cox blamed the other. Now just how am I supposed to call them without service?! I don't know what to tell you, but you can't come in here and expect to use our phones to get your card unlocked?!?" I said absolutely nothing more. I got up from my seat and walked out the door. Look into AT&T, Verizon, or any other carrier. Save your time and money. There are SO many other companies that will compete for your business and are concerned with customer retention. This business couldn't care less about obtaining your business, let alone retaining it.

Miguel installed my internet and made the whole experience exceptionally smooth. He arrived early,…read morewas genuinely friendly, and he happily putting on shoe covers at my request, which I really appreciated. It was clear from the start that he was both knowledgeable and experienced. He took the time to answer all of my questions, explained the billing cycle so that I would know what to expect, and stayed until everything was confirmed to be working properly. I would recommend Wyyerd without hesitation, but I'd go a step further and specifically request Miguel as your installer. I've never had such a seamless, professional in-home service experience.

I had a great experience working with Rich from Wyyerd Internet. He provided outstanding customer…read moreservice from start to finish. He was professional, knowledgeable, and took the time to clearly explain everything, making the whole process smooth and stress-free. What really stood out was his responsiveness and willingness to go the extra mile to make sure everything was set up correctly and working perfectly. It's not often you come across someone who genuinely cares about the customer experience, but Rich absolutely does. Highly recommend working with him if you have the chance.

I want to commend Quinn, at the Verizon Store, Midway Location, on Sports Arena…read more I am 75 years old and out of my depth with phone technology. Quinn's manner was calming and I felt comfortable speaking with him. He said there had been an update and he fixed my phone. Thank you Quinn.

I had such a positive experience at the Verizon Store (Sports Arena) when I upgraded my iPhone!…read moreKaitlyn was absolutely wonderful to work with. She was professional, kind, knowledgeable and took the time to answer all of my questions and made sure I understood everything before moving forward. I truly appreciated her patience and willingness to help. She is a great representative for Verizon along with the store manager Keon, who took time out to greet me and introduce himself. There was good energy among all of the agents that were working in this store today. Thank you Kaitlyn, for making my upgrade such a great experience!

Shaun did a great job running Cat6 through my house for security cameras. The layout of my house…read moremade it a tricky install, but he came up with smart ways to route the cables that avoided cutting into drywall. He talked through the options with me as we went, which I appreciated. Fast turnaround, clean work, and once everything was connected he even helped me get the camera angles dialed in. Didn't have to ask, he just did it. Would definitely use him and his company again!

I hired Shaun to come out and help solve some issues I had been having with my Star Link. He was so…read morenice and communicative throughout the whole situation. He even offered me some extra help with issues I had been having with connecting my sauna to the wifi as well. Overall, such an amazing experience and I highly recommend any one in the San Diego area having internet issues to contact Shaun.

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

I'm usually willing to give people a benefit of the doubt, but honestly, I should trust my gut more…read morewhen there are multiple red flags from the start. I reached out to Empire Satellites Inc after looking online for someone to install my new Starlink dish. Chris responded promptly via text from a different number (red flag number one). Quoted a price for the install - $349, which I thought was reasonable. Set up an appointment for the same day at 2:30pm. At 3:00 get a text that he we will be "couple of hours late" (red flag number two). OK, no problem. Finally shows up at 6:10pm. Started to look around the house to find a good location to mount the dish. Settle on a tall side gable (single story house), but his ladder is only 18', so he says that that's as high as he can mount it, not at the gable apex. Not ideal, but OK. Casually mentions that he charges an extra $100 for the "attic work" (major red flag number three). As if most people expect to have wires hanging on their exterior walls? I don't argue, but at this point I am really expecting to see stellar work quality, above and beyond attention to detail. This is where things really go to shit. Chris gets up to the facia and starts mounting the dish in a mount that I provided. I am looking from below and clearly can see that the mount is not plumb and is wobbling, as he puts three lugnut screws through the facia. He assures me that it is plenty stable. Red flag number four. Drills a hole through the wall for the cable and goes inside the house to fish for it in the attic. In the meantime, I get up the ladder and take a picture of the mount. It is clearly not fully bolted to the facia, with one of the bolts screwed at a 45 degree angle. The thing wobbles like crazy. Thirty minutes later, and two more holes in the ceiling plate from the attic, the cable is still not down to the final location, despite the fact that 5 extra ethernet cables were routed through the same wall from the attic by my electrician a few weeks before. Chris offers to surface mount the wire to the wall in the finished pantry room - ugliest, laziest install ever. Red flag number five. This is when I say "that's enough" and kick him out of my house. He is genuinely surprised when I offer to pay him only $250 for the horrendous job he did, and not the full $450 he was expecting. Before he leaves, he blames me for providing a bad mount for the dish, and tries to upsell his own mount for $100. Unbelievable. I have worked with dozens of subs int he last two years while building my house, and know my way around tools and trades. This was one of the worst experiences. The guy has the worst work ethic and zero integrity.