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    London Luton Airport

    2.2 (178 reviews)
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    Kanchan B.

    It was an interesting experience flying into this airport with EasyJet. First, we had to disembark on the runway, walk across the tarmac, and only then did we get into the actual airport, where we then had to climb stairs and walk thru long customs queue to get our baggage. And it was only once we hit the baggage claim area, where there any toilets available! One of the loos was closed and the other one was in a very grimy and stinky state. The airport is going thru renovation (in Dec 2018) and so it's a good 5 min walk, to get to a pick up area for cars. Its fine if you are using public transport, but if you have a private car coming to pick you up, be prepared for a long walk thru the chill! Overall, really not impressed and will do my best to avoid flying into this airport as much as possible! Yelp 297/ 2018

    Yep it's low rent
    Susan P.

    This is the airport that the low-budget planes go to. You can tell that it's made for the low-budget planes because it's kind a low budget inside also. We got off the plane and walked down the steps outside and walked across the tarmac into the building. You have to walk down a long hallway which is painted in 1970s mid military yellow. The staff in there clearly are paid enough because they are all cranky. Nobody is friendly and nobody is helpful. The bathrooms are few and far between you have to walk a long way to locate one. Then if you need to get in Uber if you have to walk literally a mile to get to the UBER pickup place. Yes you have to walk outside that distance. The taxis are allowed to drive up close to the building but UBER not so much. We didn't check any bags so I cannot comment on the baggage claim. There were several options to get food inside which is nice and a desk to buy train tickets or bus tickets should you need it. Bus from that location to Heathrow was 27 pounds per person! Insane. Our group of five took an uberxl. I think the cost was about 100 pounds. Beware if you're doing that trip during business hours because I hear the traffic gets pretty crazy. In conclusion, this is not an airport anybody goes to by choice you just get stuck there. It's inconvenient in its location and it's not the nicest of the bunch.

    Fuck you Luton
    C B.

    I use all London airports and this one is definitely the worst, by a huge margin. You pay £2 here to DROP SOMEONE OFF. Another £1 for ziplocs for security The metal detector is clearly set to randomly go off for extra searches. I've never set one off in my life, and today it went off despite the fact that I had nothing but cotton on my body. No jewelry, no shoes, I don't even have pockets in this clothing. There was, without question, not a single thing on my body that could set off a metal detector at even the highest settings. And then there are the waits. No seats, no elevator for disabled people and strollers, nothing. They told a disavled woman in front of me: "Oh yeah, they really should have warned you beforehand, this isn't very disability friendly. No apology of course. Oh, and expect to be ordered to your gate a full hour before your flight, "for boarding" only to then spend an hour and a half standing at a closed door for the ACTUAL boarding for your inevitably delayed flight. Half an hour of which will be spent standing on a staircase.

    Evelyn M.

    London Luton is with out a doubt London's worst airport. Not only is it impossible to get to from central without a car (you need to coordinate several overground rail lines) but it must also be one of the most soulless places ever created. The ceilings are low, the lighting is terrible and generally it makes you feel as though this is not a place that you want to spend any real length of time. When I visited here last Easter I found the staff particularly rude and unhelpful. I asked three different people whether I was in the right place and none of them could be bothered to answer me. The shops in Luton are fairly generic as far as airports go. Expect to find a couple of electrical goods stores, some perfume shops and an Assessorize. If, like me, you find these all a bit uninspired then your best bet will probably be WH Smith for a bit of reading material. Being delayed here for an extra four hours was probably one of the most boring days of my life. Apparently Luton is the most popular airport for people flying to Scotland. If I could give you any advice it would be to take the train instead.

    I don't think £100 million will be enough to make Luton a top airport in England!!
    Ronald T.

    Firstly I feel I have been generous with the two stars but the airport does provide flights to places I need to get to hence it gets two stars. Why is it called London Luton when anyone who knows London knows Luton is not in London, so why the pretence? Anyway every time I have to use this place they seem to be in the process of building/updating something or is it just a way to disguise how bad an airport it really is. While it is not the size of Gatwick and Heathrow (which you can also argue are not in London) it lacks any kind of quality everything, to me, looks past its sell by date and should be put out of its misery. They have plenty of checkin counters but not enough staff, sound familiar? The most check in staff I have seen is when the place is empty almost all the checking had staff in them why? There are seating areas before security but they are limited and not the most comfortable.the toilets are small and look in dire need of a refurb(perhaps they are next?) I stood to dry my hands and then realised I was blocking the exit, why put hand dries so you block the entrance/exit? They have the standard Starbucks, Costa, Burger King WHSmiths and boots before security. If you are dropping some one off it will cost you £2.50 for the pleasure of opening your boot to take out suitcases, complete rip off. This is an airport I would not start a holiday from I'm only here as work forced me to do it

    The worst, most over crowded, dreadful airport in the UK.
    Lucy B.

    This is the worst airport in the UK. Currently it's being remodelled and the outside drop off area is very confusing - lots of traffic cones and 'no entry' signs. Inside, the check in area is dire. A lot of the shops are closed or boarded off so there is very little to choose from. The lighting is harsh and the whole experience is very uncomfortable. Security is even worse. You have to pay a pound for two little plastic bags to put your liquids in. Most airports distribute them for free. If you don't have a pound coin, you'll need to buy something to get change. Hopeless if you're travelling outside the UK and have no UK currency left. Or you could do what I did and complain, only for a (free) bag to be slammed into the desk in front of me in sullen silence. Security staff were pleasant but seemed to be unnecessarily checking everyone's bag for liquids. I had no contraband liquids and had everything in my (free) plastic bag but was still had my bag pulled, and had to wait under scorching lighting for at least ten minutes until it was checked for a random liquid test. The departure lounge is a bit better. The usual shops - WH Smith, Boots, Pret etc. Uncomfortable though, no seating areas away from the main thoroughfares so there aren't any quiet spots to relax. Currently, I am waiting for my flight trapped in a situation that I can only describe as Kaftaesque. The Easyjet app wasn't working so I couldn't check in before I got to the airport. When I got to the airport I was advised that I couldn't get a seat because I hadn't checked in online. I was there at least three hours early. I was sent to a desk. They couldn't help me. They sent me to the gate. They couldn't help me. I called Easyjet and was met with the standard response of 'I understand' (but I'm not going to help you in the slightest). So now, I wait. And see if every other passenger turns up before I find out if I get to go home tonight or not. Because of course, being Luton airport, and having no train transport links to anywhere, I have limited options. And being Easyjet, they've overbooked the flight like the cheap money grabbing swines they are.

    Christina L.

    I've flown out of Heathrow, Stansted, and Gatwick, and Luton, and this airport is my least favorite of the bunch. Pros: - You don't have to walk 10-15 min just to get to the gates like Stansted or Gatwick - Once you get to the outside of the airport, you don't have to take a train or another form of transport to get inside the airport to departures (like Gatwick) - The EasyJet check-in was decent with a lot of places for bag drop, etc. We were there at 6 am for a 7:30 am flight and it was fine, the bag drop went by fairly quickly. - Lot of cheap flights with EasyJet. Cons: - Security line can be pretty long so allow a lot of time; we were there early in the morning and waited 20-25 min, but I imagine it can be even worse. This was my experience at 6 am on a Monday morning. - Food options are really limited, with your best option being a Wasabi or Pret a Manger. - There is not a lot of seating/waiting area and people love to stand in the way of all the walkways trying to see when their gate will appear on the screens. People, move over out of the way - you don't need to stand directly in front of the screen in the middle of the walkway. - There are no trains to and from the airport like the other 3 (LHR, Stansted, Gatwick), so you will have to take a coach. It's fine in the morning, but the traffic can be bad so plan accordingly if you have a flight in the afternoon or during times when it can be trafficky. I prefer to know I can get to and from the airport in 45 min, so I prefer to fly in and out of the other airports. - The airport itself looks pretty rundown and old. - The WiFi was spotty and slow, and wouldn't work half the time. Overall, I only fly out of this airport if I absolutely have to but it's my last resort.

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    Very rude staff, no basic manners. I'll try to avoid this airport as much as possible.

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    London Luton Airport Reviews in Other Languages

    Review Highlights - London Luton Airport

    I flew here a few months ago on easyjet and this is airport is a nice relaxed airport that isn't owned by BAA.

    Mentioned in 25 reviews

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    Heathrow Airport - Aspire Lounge tap

    Heathrow Airport

    3.1(1.2k reviews)
    28.0 miHeathrow

    Back in day when I lived and worked in London (off and on for almost three years), I spent a lot of…read moretime pounding the terminals of this massive airport. Heathrow can be incredibly busy, so come prepared. If you are arriving in Heathrow, there are plenty of shops for souvenirs from cheap touristy keychains and tea towels with Princess Kate's face plastered on it, to very high end luxury brands - think anything from Marks and Sparks (M&S) to Chanel. If you have a layover and need to connect with another international flight, be prepared to literally walk miles to get through one terminal and on to the next. It was mind boggling just how far of a walk it was. If you are tired and jetlagged, it's exhausting. If you are departing LHR, you might find a few shops to get your last sausage roll bite before you board.

    Not much to rave about here. Getting around this airport is surprisingly cumbersome, often…read morerequiring multiple transfers between buses and trains just to reach your destination. The food options are also underwhelming. While I didn't visit every terminal, I did spend time in the major ones. There are a few snack stands and a couple of decent restaurants, but very little that is both quick and genuinely good. The sit-down restaurants I tried were solid, but they're not always practical when you're short on time. My biggest frustration was Terminal 5. The gates are incredibly far from the main food and shopping area, and a glass wall runs down the middle of the corridor with very few crossover points. To make matters worse, when an arriving flight is deplaning, sections of the hallway are closed off, forcing passengers to wait around 20 minutes before they can continue walking. It's an unnecessarily inconvenient design that makes navigating the terminal far more frustrating than it should be.

    Photos
    Heathrow Airport - Infused waters from the Aspire Lounge

    Infused waters from the Aspire Lounge

    Heathrow Airport - Fortnum & Mason bar (store in the background)

    Fortnum & Mason bar (store in the background)

    Heathrow Airport - Heathrow Airport (LHR)_Yelp_Sanju-26

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    Heathrow Airport (LHR)_Yelp_Sanju-26

    London Stansted Airport

    London Stansted Airport

    2.8(282 reviews)
    27.1 mi

    First time flying in/out of Stansted…read more I was pleasantly surprised. We took the train since we were departing and did not want to chance being late. (When we arrived we saved money and rode on the Flibbus which took about 1.5 hours to get to London but we were on an early flight so we did not feel like we wasted any time.) Once we got off the train we just followed the crowds to the entrance. Again, I am glad that we had time. We did not have any bags to check so we went straight through to security. The line was long but the staff were outstanding and directed people to the proper lanes which made it go quickly. Once through security there are more than enough shops, restaurants, seats and restrooms. Duty Free was great since I wanted Cartwright & Butler cookies. I was also able to grab some Fortnum & Mason treats, Whittard teas. TIP-if you shopped to much in London just buy a 10p bag at Duty Free. All airlines allow one bag from the airport and these do not count as your carry on. It does not have to be the DF bag and I did notice that the WHSmith and JD Sport bags looked to have held more. There are several water refill stations. The restrooms are clean, secure. All throughout the airport are benches and seats. It was very crowded but was able to find seats. If you are arriving there is also a small Duty Free you can grab some treats (like the ones mentioned above) before leaving the airport. There are a lot of other really nice shops to shop at for clothes, food, shoes. The only thing we did not find was somewhere to buy cheese.

    Imho the best of the London "budget" airports but not by much. I like the Spoons in the terminal…read moreand the prices are very reasonable for an airport. Also the lounge is decent with an okay selection of food. Bathrooms are clean and plentiful. Security is quick and the airport is easy to navigate. WiFi is shit however and the terminal itself is a bit of an overcrowded disaster. You really have to go to a restaurant or the lounge if you have over an hour to kill and don't want to shoot yourself. Overall it is what it is. You're not going to find yourself in stansted unless you are looking to travel cheap, so you get what you pay for.

    Photos
    London Stansted Airport - My ryanair plane

    My ryanair plane

    London Stansted Airport
    London Stansted Airport - More shopping options

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    More shopping options

    Heathrow Airport Terminal 5 - May 15, 2026

    Heathrow Airport Terminal 5

    3.4(372 reviews)
    28.1 miHeathrow

    I feel the same way about Terminal 5A as I do about Terminal 3. Going through security here can be…read morea hit or miss experience, but I totally appreciate the thoroughness and care taken to keep us all safe. The long walk to the bus transfer between terminals is really what brings the rating down. It's always very crowded due to the fact that it's the primary terminal for British Airways. I corrected a mistake in my previous review of Terminal 3. The Fortnum & Mason shop is actually in Terminal 5. It's so easy to confuse the two after a long flight. Anyway, this particular location even has a bar in front of it where you can sip on champagne and nibble on canapés (if that's your thing). I just love to browse through the tea & biscuit section of the shop to see what's new. Sure, there are other great shops as well as food options on this side of the airport. I just love F&M tea! The British Airways Gallerie Club and First Lounges are above it. There's also an exclusive lounge called The Concorde Room that I'd love to try one day. So, I've read that British Airways will be starting a new direct route from Tampa to Heathrow (replacing Gatwick) towards the end of this year. I hope that this means it will arrive at BA's Terminal 5 hub. If so, then I'll be super grateful for the convenience of a smooth connection. If not, then I'll just be happy to have more connection possibilities to other countries. Either way, I'm thinking this is great for OneWorld travelers booking through American Airlines out of TPA. I'll update this review the next time we fly into this airport. Here's hoping for good vibes and good connections when passing through London.

    I transited through Heathrow on the way from Madrid, Spain back to the US. It was a fairly easy…read moretransit process, with lots of signage to point you in the right direction. My flight was leaving from one of the satellite Gates in terminal five, and the Heathrow staff very kindly suggested I head that way with plenty of time. The terminal is clean with lots of seating at the gate. The announcements were clear and easy to understand, and the boarding process was a breeze. As someone who lived in the UK for a couple of years, I always love transiting through Heathrow so I can stop at boots to pick up a couple of my favorite drugstore items. There's tons of shopping in terminal five as well as several dining options.

    Photos
    Heathrow Airport Terminal 5 - Eateries and shopping on second floor (by security)

    Eateries and shopping on second floor (by security)

    Heathrow Airport Terminal 5 - May 15, 2026

    May 15, 2026

    Heathrow Airport Terminal 5 - Any shop you can think of is here.

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    Any shop you can think of is here.

    Gatwick Airport - quick customs

    Gatwick Airport

    3.1(333 reviews)
    50.6 mi

    I actually really, really like this airport. I find it a lot less chaotic than London Heathrow…read more Every time I've gone to this airport, which has been a total of three times now in two years every employee I have interacted with has been helpful and friendly. I find this airport easy to navigate and it has some nice stores to pick up essentials or snacks. It also has a good variety of restaurants to eat at if you so chose.

    We took a direct Norse flight from Los Angeles Airport (LAX) into London Gatwick Airport (LGW)…read more They are a secondary hub for British Airways and one of the largest operating bases for budget flights. My experience with this airline is only as an arrival, as I travelled through other parts of Europe by train and by air. The arrival was quite smooth as far as international travel is concerned. We were able to get through customs quickly. However sadly no stamp on the passport for the international travel. Restrooms had abundant stalls but there were really busy. The handwashing stations were individually in each stall. I had a decent experience in the women's stalls where I was comfortable enough to brush my teeth and wash my face. However my boyfriend mentioned that the men's side was really gross, not clean enough to clean up and reset after the long flight. My favorite thing about this airport is that it is connected to a train system that will take you into central London or whichever surrounding area you need to get to. Navigating was pretty simple. A quick and convenient arrival. I would consider flying back into this airport in the future.

    Photos
    Gatwick Airport - More shopping

    More shopping

    Gatwick Airport - The queen! so lovely

    The queen! so lovely

    Gatwick Airport

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    London City Airport - LCY - Waiting Area at LCY

    London City Airport - LCY

    4.1(214 reviews)
    31.9 miNorth Woolwich, London City Airport

    LCY is an easy to get to convenient small regional airport. They serve a limited selection of…read moredestinations mostly ones in the vicinity of Great Britain. The atmosphere is very laid back and low stress. When booking your flights to or from London LCY is a superior choice to Heathrow or Gatwick. (Provided you are on the east side of London) Checking in and security was fast; we were at the gate in about 10 minutes from curbside. Drop-off is right next to the terminal entrance. There are plenty of restaurants, sundry stores, and newsstands too. This airport is fast, convenient, clean, and relaxed. Double highly recommend.

    I like LCY as an alternative to the massive facility that is LHR or the remote option that is GTW…read more Servicing over 30 destinations via seven airlines, more than 3 million passengers per year use this airport. LCY is easy to navigate and very manageable. It's also easy to get there via the Docklands Light Rail. There are not a lot of amenities at the airport, but there are enough to help pass the time with a coffee or allow you to buy a souvenir I like to use LCY when I am flying to or from the northern continent. Rotterdam has been the destination both times I have used this airport. It's an easy option, mostly used by business travelers and one that continues to be attractive to me when my logistics allow.

    Photos
    London City Airport - LCY - Corridor toward Boarding Gates at LCY

    Corridor toward Boarding Gates at LCY

    London City Airport - LCY - Soul + Grain at LCY

    Soul + Grain at LCY

    London City Airport - LCY

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    London Luton Airport - airports - Updated July 2026

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