This is a great little optical shop right on Main Street in Huntington! Gregg is so sweet and adorable. He fixed my glasses for $5 after I lost the screw over the weekend. The store is nice and clean. I will definitely come back and have my eyes checked soon. Very reasonable prices on glasses too! read more

London Optical - Gregg - Optometrists Near Me - Huntington, New York

Great customer service and beautiful glasses- i will update with a pic once they come. Thank you for the help.

Let me to start by saying, hell is shopping for eyeglasses in my size. My bridge is between adult and child. So when I found a pair of frames that fit here, I was delighted. I made an appointment with the optometrist, got my eyes checked, and bought the frames, about a year and a half ago I think. (Edit for owner: more time than that, don't remember) I have to split up this review between the optometrist and the owner of the store. The owner seems to be the only front end person working at London Optical but does a pretty good job of cycling customers In and out and taking care to help them find good frames. He is friendly and personable. Then I came in about a week later for a frame adjustment and he acted really put out. This should have alerted me as any eyeglass store will usually adjust frames for free, customer or not. The optometrist, seemed to feel that finding something further wrong with my eyes (which are difficult as is) was somehow a challenge set for her. I heard her say a-ha! when she finished my appointment as though she had found something new and interesting. But because new glasses take a little while to get used to, and progressives even more, I didn't notice the problem with the prescription right away. After about a month I realized that the lenses had started giving me headaches after about 6 hours of use. Who needs usual glasses that they don't use all day - but only for six hours? Still I thought it was computer use or something else. Finally I called and asked to be rechecked as the prescription was wrong. I was simply told no. Just no. (Realize future customers that the lens markups are huge. It takes a few bucks or as much as a few more bucks, to make lenses that are sold for $800 dollars. Same with frames.) A recheck at a convenient time should not have been a bother. I was...upset. I needed a second pair of glasses for midrange sight and opted for bifocals instead of progressives. I see fine up-close. I went elsewhere. This time the glasses felt wonderful. Clear and perfect with no headaches. Made for computer use and adjusted to my up-close vision, but, the full eye check Rx did not match the one from London Optical. So, nice owner until there is a complaint, and not so great optometrist? -------------------- Response to Gregg L. Owner's comment -------------------------------------- First, let me say I just saw your small note asking for my full name etc. My apologies for not seeing it sooner, I assume your vitriolic reply could have been avoided. Your reaction to my review was fairly extreme. What if every restaurant responded in this manner to a review? It was my experience, and that is it. If someone gives a restaurant one star because of a bad experience, say, getting sick after eating a meatball, it is not slander. This is a site for reviews. I happened to come across London Optical again recently while looking for more stores selling frames, and left this review. It has been a while. Unfortunately, this was my experience. It was strange but true. I was surprised as much as you apparently are. As I said, I found you very personable. And helpful, at first visits. Perhaps the next time I was in you were in a bad mood? When I called for a recheck it was a woman who said no. Again, I was very surprised, but as I had a lot of life going on, it was not worth calling again, as the answer seemed definitive. Addressing the costs of frames, labor, and lenses; I do have a good knowledge of mark-ups. I learned about the full process from an optometrist elsewhere. Some lenses take more work than others, but some are very simple. And, many frames, no matter the name, are made quite cheaply, and even marked up for wholesale, let alone retail. Anyone can research this. Or ask a neutral optometrist. So that, hopefully was not the problem when I called for a recheck. As for using an alias, I believe this is against Yelp policy. It is a shortened version of my name. Like Sue for Suson, or Beth for Elizabeth. The buyer beware statement about a different business, was simply a warning for folks to be careful. I have seen, more and more, that sales people have left themselves off the standard moral chains, so to speak. However, I am willing to edit this part out and will do so, so no one will think it was you. You have many great reviews, and one medium one. I would think you would be proud. This review was not an attack in any way. The experience was what it was. If you wish, I can take down all but a few short lines, and keep this follow-up. The follow-up is important, as such a response for a review could scare off other reviewers for being honest - without accusations, complaints or repercussions from business owners. Especially when a person gives a medium review of 3 stars, not a 1 star. Please think about that for a moment. I hope cooler heads will prevail. read more

Great experience, I am very happy with the purchase of my prescription eyeglasses. With a friendly no pressure attitude, Greg was very helpful and knowledgeable. He took the time that was necessary to make sure I'd be completely happy with my glasses and his service. When I picked up my glasses, Greg made sure that they fit perfect before allowing me to leave. This was my first experience with London optical. Thanks to Greg, I will now return to them for my future optical needs. Charles M. Huntington read more

Great experience! Our insurance is taken here and my daughter desperately needed new glasses cause she broke them and glued it back together. Gregg was very friendly, informative and patient. We thoroughly suggest that you patronize this business! Shari the eye doc was really nice too! When we returned the next week to get our glasses and contacts, Gregg was there again to assist and was made sure she had the right fit. Great job!! read more

Gregg was fantastic! I absolutely love my glasses. They are an amazing accessory. I've been to other places in the past and I've had to try on many, many pairs of glasses. Gregg gave me three pairs. He got my personality and style down Instantly! I actually purchased the first pair I tried. The quality is gorgeous and I get a ton of compliments when ever I wear them! Thank you read more

I went in for an exam fitting for contacts. I don't remember her name (maybe Dr Cohen) BUT how dare you ask me if I can't afford daily contacts when I told you many times that I don't like them. I kept control of myself. I go up front and my acct was closed, not that I would ever go back. You need MANNERS read more

London optical is the best place to get glasses or a consultation Not only is it a warm friendly place to walk into the owner is fantastic I have been dealing with Greg for the last ten years and I have nothing but positive things to say Always very helpful and really gets to know you as a client. Would never go anywhere else read more

I had the pleasure of working with Gregg & Dr. Cohen in June of 2021. This was by far the most positive experience that I've ever had shopping for frames/lenses. Their process is customer centric, something that you can feel from the very beginning. A1 professionals running an A1 business- many thanks! read more

I have been going here for many years and despite moving, I always come back! Gregg and Shari are such nice people and they definitely know how to take care of their customers. Whether I need to schedule an exam, order more contacts, or even to stop in to get my glasses adjusted, they are right there to help! If you haven't gone here, you definitely should. read more

I always believe in buying local and I am so happy to always come to Greg for my glasses. He is wonderful, kind and he goes out of his way to be extremely helpful. I kayak and he found the most fabulous sunglasses for me that seem like I'm not even wearing them so I can enjoy the beauty around me. Why would anyone want to buy their glasses anywhere else? read more

The person who gave me an eye exam made me feel extremely uncomfortable. From the moment I went in she barely made eye contact and treated my appointment like something to get out of the way. She also rudely rebuked me for getting up to go to the back room, like we had done a minute earlier, when she said we were going to look in the back, and when I said that she actually had *not* said we were going to look at the back of my eyes, she said "Uh-huh." I'm generally uncomfortable with medical visits, and not at all used to people getting intimate with my eyes, and she made a bad experience much worse. If this was an actual doctor, not just someone attached to a retail location, I wouldn't have paid. Guy at the desk was nice enough, I guess. read more

I only bought one pair of glasses here but I would never go anywhere else. Greg really cares about the customer and their satisfaction. I spent 500 plus dollars on a pair of glasses that I absolutely adored and no other place on long Island had this brand... When I got home my 3 year old takes them off my face and bends them in half. I go to Greg next morning ready to burst until he makes them look good as new! A real professional. I always highly recommend going here if you are looking for that different style. read more

I believe that Greg, the owner of London Optical, is an excellent optician. I have very intricate needs/requirements with respect to my eyeglasses. They require focused attention, and Greg is more than willing to indulge, and he has the knowledge and expertise (and the labs to perform the work) to cater to my needs. My eyes have always been my Achilles heal and the specs on my glasses/lenses have to be 99.999% or better unfortunately. I can work with greg. He is attentive and he has delivered for me.... Thanks Greg read more

London Optical is definitely a class act. Greg is super accommodating and Shari, the optician, fit me for contacts in less than half an hour. I have dry eyes and a difficult prescription and was always told that I couldn't wear lenses. I have returned to London Optical time after time for all of my optical needs and am never disappointed. If I could give them 6 stars I would..They are the best! read more

this place is awesome! stopped in here due to the Great reviews. I was having problems with some glasses that I stupidly purchased online. The owner was very friendly, Accommodating, and helpful and tweaked the glasses so that they were just right. he did this all free of charge too! I will definitely be back for all of my optical needs as this place really knows their craft and provides excellent service! read more

I can't say enough good things about London Optical (in Huntington Village)! Gregg Leonardi is one of the nicest and most informed local store owners I've ever dealt with. He clearly takes pride in his store, the great inventory and selection of eyeglasses/contacts, and is absolutely a pleasant/fun person to work with. Hands down the best Optician in the area. Highly recommend!! read more

Meticulous and fantastic attention to detail. Wonderful selection and great service. Very honest and will happily explain all the lens options and costs. read more

I'm a New York artist and musician and I do not live in Huntington. The Optician, Gregg Leonardi is the only reason that I go to this place. Once he gets to know your personal style he can recommend other designers and styles like you were picking them out for yourself. The last time he had my new glasses already picked out and waiting when i got there and they were absolutely perfect in shape and color. Gregg is very welcoming and spends as much time as needed to get the job done right. Again once he gets to know you, you are out of there faster and faster each time. i love that guy, he ROCKS ! read more

i cannot say enough good things about London Optical and it's phenomenal owner, Greg. I had just been diagnosed with macular degeneration and needed a Blu-Tech or Crizal lense In order to protect my eyes as much as possible from damaging UV and blue-violet light. After going to a number of optical stores in search of products and information, it was immediately obvious that Greg at London Optical offered a level of expertise, honesty and customer service that the other stores did not and could not match. My prescription and needs were not simple, and Greg went above and beyond to get me exactly what I needed. In addition, his prices are competitive and his priority is to make sure his customers are satisfied. I've already recommended him to my ophthalmologist, friends and family. I wouldn't go anywhere else. read more

Been going to Gregg for years. Patient, kind, thoroughly knowledgeable. I never feel rushed there. Dr. Berman is a gem also - in fact, she is more thorough than the ophthalmologist I had been to several times prior. Been dealing with eye doctors, contacts, and glasses for decades. There is no better place to have your eyewear and eye health serviced. read more

Linda R's review expresses my experience with London Optical, which is 100% positive. I used to get exams & eyewear at a well known national chain, bringing all my coupons, figuring it was the most economical choice. Meanwhile, I would pass by London Optical on Main street & admire the fashionable frame selection in the window. I just assumed it would be above my budget, thinking, "I'd rather shop here". One day I decided to go in as "i'm worth it". MI discovered that my previous assumptions were incorrect. Gregg is the best! He is welcoming, professional, knowledgeable, patient. courteous. He has quite a talent in helping to select fabulous frames that flatter & fit your budget. My exams by Dr Berman are equally thorough & friendly. I am never rushed, any & all questions are answered to my satisfaction. I've never been rushed to make a decision or have any question answered until I fully understand. They follow up after your purchase to be certain that you are satisfied. Clearly they enjoy their work & realize that a satisfied customer will come again and tell their friends to do the same....which is why I write this. I'am not a "regular Yelper" but as I also want help our local, individually owned businesses to survive and thrive, it is the "right" thing to tell others. I am now a "regular" customer, I would go no where else for both glasses and contacts. and even just to say "hello" when I pass by. Great people. Go and find out for yourself! read more