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    Lone Star Build Block

    5.0 (1 review)
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    2 years ago

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    Groundworks

    Groundworks

    4.1
    (23 reviews)

    I started out with a driveway that was shifting and lifting, and Groundworks came out to repair the…read moredriveway so it wouldn't progress. The repair didn't work out and cracked the driveway more. The company came back out to check the repair because it continued to crack. We came to an agreement that Groundworks would repair the full driveway for a reduced cost and I am thrilled. They are coming out Friday, and we will see what happens, but I feel that Groundworks genuinely wanted to make me happy and accepted that their repair was not up to their standards. They were willing to accept the accountability for their part and negotiated in good faith. It took some time but I am happy with the resolution. Melinda

    Think Twice Before Hiring Groundworks…read more I hesitated to write this review because, to be fair, Groundworks has some genuinely good employees -- I met a few and appreciated their professionalism. But this review isn't about the people. It's about the company itself. A few months ago, I hired Groundworks for foundation repair. The total cost? $20,000. A serious investment, but one I believed was necessary. Before the work began, I had Air & Drain Works perform a hydrostatic test to check for plumbing leaks. The results came back clean -- no issues. After Groundworks completed the foundation lift, Air & Drain Works returned for a post-test. That's when the trouble started. The lifting process had caused a leak. A costly one. The repair estimate? Over $10,000. I reached out to Groundworks multiple times, hoping for some accountability or at least a conversation. Nothing. No returned calls. No follow-up. It's amazing how responsive they are when they're trying to win your business -- and how silent they become when you need help after the fact. So here's my advice: if you're considering foundation work, look elsewhere. Find a company that stands by their work after the job is done -- especially when their actions lead to expensive consequences. If this review makes even one person reconsider, then maybe Groundworks will realize that ignoring customers after the check clears isn't a sustainable business model.

    Lone Star Build Block - masonry_concrete - Updated August 2026

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