What a great experience! You either get a doctor with no bedside manner who makes a medical visit feel like an obligation, or you get Dr. Packer. We seamlessly jumped back and forth between a thorough eye exam and what felt like friends chitchatting at a bar. I was kind of bummed when my visit was over. This place is legit! read more

I loved my visit to Lone Star Eye. Dr Packer and his staff were wonderful! I loved not having to have my eyes dilated the old way. Check out the new equipment! Picked out my frames and got my order placed. Can't wait to get my new specs! Thank you Lone Star Eye! read more

Update from my 2014 Review - It's now May, 2016 and I still see Dr. Packer, still LOVE his office, and still refer friends and family to him. I originally found Dr. Packer through a social network coupon about 2 1/2 years ago. I am so glad I did! I have now had three visits in his office and the last one I was able to see any changes in my eyes from the previous year with the new updated technology they use. The apt. is completely painless and completely relaxing. I love his office, all of the people there are very friendly, happy and nice. He takes great care of your eyes. They get you in and out quickly. You will be happy you went! read more

I absolutely love these people. I have a pretty terrible prescription with a weird astigmatism and Dr Casey is really good about trying to find options that will work for me. His staff is all really great and are willing to answer my many questions. Bonus, this last time I ran out of contacts and they gave me an extra trial pack they had to get me to my next appointment. I specifically pick my vision insurance to keep these people and I would not want to go anywhere else! read more

I bought the Living Social deal for Lone Star Eye after doing a quick Yelp to check out the legitness of the business. After seeing the solid 5 stars (which rarely happens) it was an easy decision. I have to say after visiting the office yesterday, I can say the 5 stars is well deserved. The staff at the front desk was very very friendly and helpful, not to mention good looking. I was a few minutes late to my appointment but they didn't have a problem getting me in and serving me quickly. The Optomap scanner they use to scan your eyes without having to have them dialating is so cool and quick. The girl leading me through the process helped to ease any fears I had as the crazy contraption I was about to look into started rearing up like an airplane. But , that was it, a few crazy scans with a green laser and I was done. I met Dr. Packer soon after. Dr. Packer is a very young and well kept guy. He is extremely friendly and more importantly, you can tell he is very knowledgeable about his profession and has a great way of explaining the technical aspects of anything I asked. After meeting with Dr. Packer, I went on to get fitted for my first pair of glasses. The "Optical Wizard" as her business card says really lived up to her name. Knowing it was my first pair of glasses and seeing my style she quickly passed me on a few pairs of glasses and by the 3rd one I knew which ones I wanted. Not to mention how awesome she makes you feel by telling you how good the glasses look in a very enthusiastic and yet genuine way. Overall Lone Star Eye is the best medical office I have ever been in and would say that despite the drive out to Westlake (from North Austin) I will keep returning each and every time. read more

Great place. Great people. Great service. State of the art technology and fast service. Great selection of glasses to choose from. read more

Loved this place. This is the third pediatric eye doctor I have tried for my 5 year old and I LOVED Dr. Wahl. She was wonderful !!! Everybody there is great . I highly recommend them . read more

I've been taking my kids to this place for years now, and Dr. Packer has been great so far! The staff is very friendly

Love Lone Star Eye. Front desk staff is warm, kind and professional. Dr. Wahl is so friendly and spends time understanding your needs. Lone Star Eye is unlike any optometrist office/appointment I have ever experienced - far above and beyond my expectations. I definitely recommend scheduling your next eye exam with Dr. Wahl. read more

This was our 1st visit to Lone Star Eye, Dr. Packer is wonderful. My children and I had our appointments conveniently scheduled together. The waiting area has video games, a mini frig with water and a Keurig machine for coffee/tea/hot chocolate. Dr. Packer was clear and concise in his explanations of the procedures and diagnosis's. We have found our family optometrist! read more

Lone Star Eye is where it's at. I decided to come here because of all the good reviews I read on Yelp (despite it being 33 mins away from my home). The drive on 360 is always an enjoyable one. I walk in and was greeted. The waiting area is pretty small, they have a love seat and a chair.... that's it. BUT.... they have a keurig and free water that was available to patients. THEY ALSO HAVE A NINTENDO 64 in the waiting room (which is great for kids, or adults, no judgement).... I opted in to do the $40 alternative instead of eye dilation. This option is great, they basically take a picture of your eye ball and let you know what is back there. Apparently, you have no pain sensors in the back of the eye ball so unless you get a picture of it, you'll never know what is going on back there!!! It's also a lot easier than getting air blown into your eye haha. The guy that checked me in was super nice and patient. Dr. Packer was honest and straight forward with me which I appreciated because I hate when Doctor's beat around the bush. He put me into some new contacts and so far (2 hours into them) I think I like them? haha. I was so scared to find an eye doctor because I just dread the yearly visits... BUT, Lone Star Eye was amazing and I'm glad I chose them! read more

So am I leaving a third 5 star review for the same business? You're damn right. Dr. Packer and friends knocked if out of the park again. Not only do they still have the 64 with a quality lineup including Mariokart which was running when I came in, but they still are the friendliest people. Lindsey was quick to ask about my medical insurance and if she wanted me to have her call to see if they covered the Optimap which takes place of eye dilation. They then took me back to run the vision tests. Dr. Packer, friendly as ever, came in and we shot the shit longer than it actually took for him to get me set up with new/improved lenses. Doctor even prescribed me a cheaper eyed drop for my puffy lids. Doctor packer noticed the Tom's frames I picked up last year and he and Lindsey checked to see if they were still under warranty because I let them get scratched. At the end, I was greeted by the very nice frames expert (can't remember her name) and they even let me try on the new Tom's frames they hadn't put out on display yet. I'll be going back to pick out some sweet frames when I have more time. Also they are affordable as far as nice frames go. Do yourself a favor and see them and quit the rest because they can't mess with the best. P.S. After finding out the pharmacy I picked didn't carry the drops, rdoctor Packer called me personally to tell me they wouldn't even order them and that his team would find another pharmacy close by and let me know. Less than an hr later I heard from Lindsey who let me know that it was getting filled and she confirmed they had one available. Love the dedicated and efficient team. read more

This is the best eye clinic that my husband and I have ever been to. Dr. P and THE STAFF are exceptional... In and out on time, great recommendations... Just excellent all the way around. Thank you and Congratulations on your move! read more

Dr. Packer and his staff are so amazing and helpful! I'm here yearly to renew my contact prescription and they make everything so easy. I've also been here for a reoccurring eye problem and Dr. Packer offered many different solutions including a more holistic/supplemental one that I appreciated. You can communicate with them through text or phone so it's super easy to make appointments/order new contacts. They also have a great, trendy selection of glasses! read more

My visiti to Lone Star Eye was PERFECT...in every way... Dr. Packer, Stephanie, Marissa and the rest of the staff are so wonderful. The office is gorgeous - modern/ contemporary, super organizedvery generous with different beverages, reading materials and the air fresher...AMAZING! Keep that one in stock!! The staff is well trained, very cool and really knows how to treat a customer. I'll continue getting all my optical related matters with Lone Star Eye for many years to come... Sandra L. read more

I went to get a eye exam after putting it off for several years since my last visit. The staff at Lone Star Eye was again top notch! Marissa and Faryn were great. They greeted me with a smile and make me feel right at home throughout the entire process. They helped me with putting my contacts in and showed me some new tips on how to get them out without poking my eye out. I also picked up a new pair of glasses from their wide variety of choices. I would recommend Dr. Packer and the entire staff at Lone Star Eye to all of my friends and family looking for a great eye doctor! read more

Who loves to go to the eye doctor? After going to Lone Star Eye, I do, and you will too! The staff are so nice, and everything about the office is top notch. As for selection of glasses and sunglasses...... . All I can say is . I've never seen such a fabulous collection of frames and lenses. Added bonus is the fact that I can see at night for the first time in years! Thanks Dr. Packer, you're by far the best!!! read more

Best eye exam ever. Staff was incredibly friendly, Dr. Packer was great. Efficient and thorough. Used newest technologies. I usually avoid going in for my eye appointments. This was easy and comfortable. Highly recommend. read more

I was having some vision problems after a car accident and was able to see Dr.Packer within a couple of days. He did a complete exam and was very informative. The office experience was smooth and everyone very nice. read more

I take my 9yr old son to Lone Star Eye. Dr. Packer and staff are great with kids. Everyone there is very friendly and helpful.

Let me just start by saying that if you are in Austin and looking for an optometrist with exceptional customer service and a great staff that go out of their way to help you, I'd highly recommend checking out Lone Star Eye @SW Pkwy. I am new to contact lenses, so I needed help getting used to these. I made multiple visits in the first week itself. They helped me every time without making me wait even when I just walked in w/o scheduling any prior appointment!! The staff is super friendly, and genuinely interested in finding out what works best for you, unlike others who might just be interested in your money. A huge shout out to Dr. Chelsea and Stephen for the amazing work that they do! read more

I walked in late to my appointment frazzled from having a weirdly chaotic day and the staff was immediately friendly and helpful, and check-in was super quick. I don't have kids but there's a game console to occupy them, and coffee/tea/water in the reception area. This was my first eye appointment ever, so I had some questions during the weird (but not uncomfortable) tests, and they were all answered. Dr. Packer gave me the rundown on my results -- he's very personable and seems very knowledgeable. Afterward I was assisted with choosing frames. I ultimately went elsewhere, because the prices were steeper than identical frames I found online, but they were helpful and had a good selection. read more

Dr. Packer and his staff are excellent! The exam was not only personalized and thorough, but quick and easy as well. The team treats their patients like family. I recommend Lone Star Eye to anyone who is looking for a refreshing experience at the doctor's office. read more

Dr. Packer and his assistant did a very nice job. They have a Keurig (whaaaat) instead of regular old coffee, and bottled water on a self serve bar. I was the first appointment in the door on a Tuesday morning, so I didn't have to wait at all. They have high tech everything and it was very interesting to see a panoramic view of my eye on the Optomap retinal exam. It was pricey, even with my Yelp Deal, but I did get a new patient exam, contact fitting and a new set of lenses, so I guess not really more than can be expected. I'll definitely be going back, even if just for my yearly exam. read more

I've been to many!! eye dr's. This is totally the best I've had in years, maybe ever. No waiting, very modern equipment--no dilation--how cool. Visit went like clockwork, everyone friendly and competent. He took more time to explain an eye condition more thoroughly than any MD, O.D., , even opthalmologist, I've ever had. I tried on, and kept the first pair of contacts--usually go through several at least. He wrote RX for restasis that I had asked 3 other O.D.'s and Retina specialists for and they refused bc it "cost too much" and "would take too long to work."--Huh? In fact, he suggsted it. I had purchased LIving Social deal. Turns out, everything was covered except my contact fitting and the contacts under my insurance--which is normal, and deal would not cover anything. I was able to get refund w/Living Social w/no prob. Only thing I could ask for to be better-he had a nice smelling room deodorizing thingy. I'm chemically sensitive and was having some bad reactions. However, office people actually do not wear perfume. Can't speak to $, but it's your eyes..I'm actually confident I would not get a better fitting anywhere. He told me bc of some recent surgery that I would have to go back and expect changes but if w/in 3 months, there would be no charge. Not to anyone, as far as I know--contact lens fitting, glasses, and contact lenses are never covered under any insurance I've had. That's SOP. It didn't come up until the end of the appt, but perhaps that info should be included for new patients before exam? A well-earned 5 star. read more

My husband and I came here for him to get a Lasik evaluation. This was for a second opinion, as the first one I just didn't feel right about. (They had told my husband that the ONLY option for him was lens replacement, and that his cone was too deep for lasik and he had pretty severe cataracts.) We did not tell Dr. Packer about the previous diagnosis, just asked for Lasik consult. He looked at my husband's eyes and told him he has stage 1 cataracts, which is not a big deal at this time, and that he is candidate for lasik or for multifocal contacts, and that if he did Lasik he would still need reading glasses. Explained that for our active lifestyle a lens replacement is not the best option, and explained why. He was interested in actually HELPING, not just telling us that we needed the most expensive option and putting us in a hard sell position. I appreciate that SO MUCH. I felt he was very honest and explained the pros and cons of every option. I would highly recommend this office! read more

Highly qualified, competent and friendly doctor. The staff is first rate and make you feel comfortable from the moment you walk in. The office has all the latest equipment. All is outstanding. What more could you ask for? read more

First time patient at Lone Star Eye today. The entire staff from receptionist to assistants to doctor were incredibly friendly. The office has updated technology and Dr. Packer and his staff are knowledgeable and professional. I let them know I was very price sensitive and Dr. Packer worked with me to find the right contact lens for my prescription and price point. I highly recommend! read more

I traveled all the way from LA to visit Dr. Packer. He's very professional and his practice uses only the best (and newest) technology. Everyone is so welcoming. My very first time I ever purchased constants we went through 4 pairs of tryons before I found my perfect pair. He is so patient and kind and such a great listener. His practice really is one of a kind. read more

I was in and out in under forty-five minutes with a full eye exam, new glasses and contacts. They were very friendly and helpful. I was able to get my new glasses in two days and the doctor is letting me use trial contacts to see how if I like it before I have to pay for a full set. Plus, the doctor is easy on the eyes. read more

I am giving a five start because Dr. Packer was so awesome with my kids. He got to their level and really talked with them. They loved it. He is very knowledgeable and provides great customer service! The lady that helps pick out the glasses is great too. The appointment was thirty minutes late starting bit Dr. Packer said it had been a really crazy day so I will slack on that. I recommend this clinic if you are looking for some place that is personable and good customer service. The glasses are all designer so if you are looking for lower priced glasses this is not the place. read more

I first visited Dr. Packer for a LASIK consultation over a year ago. The entire staff was super friendly from start to finish, and their office is comfortable and always stocked with complimentary Keurig coffee and bottled waters. Dr. Packer has wonderful bedside manner; he was super gentle and patient in answering my endless questions and making sure that I understood everything about my LASIK options. He set me up with my excellent LASIK surgeon, and even came to my surgery appointment to check on me and calm my nerves. My post-op appointments were easy and consistent with the excellent care I received from Day One. Now that I have perfect vision, it almost makes me sad I don't have a reason to be Dr. Packer's patient anymore... almost! :) read more

I've been wearing glasses since I was in middle school, I am now in my thirties and never has any eye doctor explained the process of getting a prescription the way Dr. Packer and his staff did during my appointment. I was so impressed with how knowledgeable and educating Lone Star Eye staff was with me. I'm very pleased with my overall experience with Lone Star Eye! Thanks y'all! read more

There really aren't enough words to describe how wonderful of an experience it was to go to the optometrist. My husband first discovered Dr. Packer thru Yelp and we decided to give him a try based off all the glowing reviews. We suspected our young daughter needed glasses and we were correct. Dr. Packer and his whole staff were incredibly amazing with her. Very patient. Very kind. Never once rude. As a family we had such a great experience that I went back to have my own eyes checked (after a decade - shame on me) and I encountered the same experience the second time around. I cannot recommend this practice enough to families who are looking for optometrists who work with kids and adults. read more

This is the best eye doctor and office I have ever visited. They will have my business from now on. The office is state of the art and the waiting area is very comfortable complete with complementary beverages :) I did not have to wait to be seen and the staff was top notch and very friendly. Dr. Packer should be a must for your next visit to the eye doctor. read more

Very friendly and knowledgeable staff. Very good experience getting my screening, and follow up to lasik with them.

Professional and kind. Dr. Packer and his whole staff are a pleasure to work with. And they helped me get the authorization needed for insurance to cover the work, when it looked like that would not happen at first. Overall, a great experience, both times I have been there. A bit of a drive, but worth it! read more

Exceptional experience with Dr Packer and the entire staff. They use the latest technology and explain everything thoroughly. Great to know if I ever have an emergency after hours he has a plan in place. Highly recommend! read more

I was recommended to go and see Dr. Packer due to an all-of-a-sudden eye condition that I was really freaked out about. I was able to get in to see him within 2 hours of calling and when I arrived I was seen immediately. Dr. Packer's professionalism and thoroughness really helped to put my mind at ease, his down-to-earth and easy going personality was also a welcomed surprise. I have already taken my daughter (2 years) and my husband in to see him and he was great with them as well. As you can imagine giving a 2 year old an eye exam is not the easiest, but he was just wonderful with her, she tends to get shy in new environments and within minute he had her talking to him. Also his selection of glasses is really good. Everyone in his office was very friendly as well. We will definitely be coming back to Dr. Packer for our eye care needs. So if you are looking for a friendly, professional, knowledgeable eye doctor Dr. Packer and Lone Star Eye is the place to go! read more

I purchased a deal on Groupon for my niece and I wasn't sure how they would treat us but everyone was very friendly and Dr. Packer was awesome. I didn't have to sit and wait for my appointment. My niece loves her glasses!!! read more