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    Lone Star Eye

    4.7 (201 reviews)
    Closed 8:00 am - 6:00 pm

    By appointment only

    Services - Lone Star Eye

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    2 More Services

    Laser vision correction

    Retinal imaging

    Lone Star Eye Photos

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    Recommended Reviews - Lone Star Eye

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    Warren N.

    I am so glad that I discovered Lone Star Eye. My search for the best optometrist in Austin is over. The facility and staff are truly outstanding. It's obvious that they care a lot and went above and beyond to help me. Dr. Chelsea Wahl was delightful. She answered all of my questions and gave me the most detailed consultation I've ever received anywhere. She even took the time to advise me on picking out some very stylish new frames. Even though it was the first time we'd ever met, I felt like I was being treated like a friend. I came away with a lot more knowledge about my eyes (and their future). Neal was instrumental in helping me pick out some new frames and lenses. I was also trying to get some new lenses put in my favorite old frames. Unfortunately the frames snapped at the lab when the technician was testing to put in the new lenses. I had signed a waiver acknowledging I knew this was a possibility and that the frames could be destroyed (they were well-worn). Neal reached out to me and offered to locate a new set of frames (a somewhat obscure handmade frame from Pasadena CA) and replace them free of charge! Needless to say: I am over the moon. They didn't have to do this, and they did it out of kindness and concern for me. To conclude my review I'd like to add a note about covid safety at Lone Star Eye. It's obvious they take the pandemic very seriously and take extra precautions to keep their customers safe. They strictly limit the number of people coming into the building. If you don't need to go inside, text them & the techs will meet you outside with your new contacts or glasses. I honestly think they don't allow more than one customer inside their luxurious and large facility at a time. I really appreciate their efforts to keep the community safe and healthy. Superior service!

    My new glasses!!! Dr. Parker and staff are truly the BEST!!
    Dave A.

    Wow...why in the world would I want to write a review on getting new eye exam and glasses?? Well, when it's a awesome as Lone Star Eye was to me then how can I not?? Making the appointment was nice. Easy. They even have live people that will speak to you. I made the appointment with Zalyssa. Had the nicest chat and appointment made. She confirmed my new insurances for me. This made me happy to go in and see the optometrist. Dr. Parker was my Optometrist. After I checked in I moved to the waiting room. Their whole offices are new, and upscale with modern comfort. Christi came around , called my name and greeted me with genuine smile. She took me just around the corner to a row of machines and "thing-a-ma-gigs". I asked her which one was that horrible blow air in your eye, and she said, "Oh we don't do that anymore". I. sat in a rolling chair and rolled down one test/machine/video game after another. I called it the "Testing Buffet". No eye dilating. I didn't feel like I was being pushed along. In the HUGE exam room Dr. Parker came in. Fully masked of course, and yet through his eyes there was smiling. He was already knowledgeable abut my specific insurances. The conversation was easy. The eye chart and comparing things was short and so easy. He was engaging. Was not aloof. Genuine. I was and remain impressed. In being careful of costs, I brought in some old frames I used to wear and asked about better to reuse these vs. new frames. He never said 'No" . He did say that we can look at everything and whatever I decided they would make it work! It was really about what I wanted and not pushing things on me. The exam process was maybe 15 min long. I chatted longer and he was not in any hurry. In another section of the store I met the most awesome person named Rachel. As we used to say...and will full respect and honor she really was a "groovy chick". She listened to my tastes, and dislikes. We both walked through the gallery of frames and I chose a couple of frames...she chose 14. We then sat down and I made three piles...Yes, Maybe, No Way. And low and behold we were down to two fabulous choices and together we looked at pro's and cons. The check out was easy. Insurances were amazing. And within 5 days I got the text that my glasses were ready. And I LOVE them!! Shadazia assisted me in the return, verified things quickly, and I sat down for Rachel. She tightened, and did little things to make them fit right. Final word...I hope Dr. Parker, and his office has a "former patient to the front " program. I know one day soon he will be "full". And I hope with the great success they will have former patients won't have to wait 3-6 months for an exam. If that is the case...I WILL gladly wait...I can't imagine any place better than this. It was AMAZING!!!! Did I tell you I LOVE my new glasses!!!!

    This place has 130 five star reviews out of 132? Pretty impressive. I guess I'm the 131st good review. Nintendo while you're waiting.
    Errol M.

    Still the best. Why waste words? I come here every January to update my glasses & contact prescriptions, and then Dr Packer & I talk about the newest restaurants in town. What more do I want? What's different this year is they moved to a bigger & better location, there's a cool coffeehouse on one end of this complex and a great steakhouse on the other, and if I'm driving down to Southwest Parkway for whatever, I'll make an afternoon of it. They didn't like the "vision insurance" company I have this year, but with my regular medical it was a $40 copay, and I pay an extra $40 for the optional digital dilater. I like the tech. To each his own. This year Dr Packer gave me a sample of new contacts that don't require reading glasses, but I haven't tried them yet, I'm going through a Warby Parker phase at the moment. I did try Carve at his recommendation, and that was great, and I need to write it up. And that's about it. See you next year. No really - see you, like literally.

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    7 years ago

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    I've been taking my kids to this place for years now, and Dr. Packer has been great so far! The staff is very friendly

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    11 years ago

    I take my 9yr old son to Lone Star Eye. Dr. Packer and staff are great with kids. Everyone there is very friendly and helpful.

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    10 years ago

    Very friendly and knowledgeable staff. Very good experience getting my screening, and follow up to lasik with them.

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    Page 3 of 6

    Ask the Community - Lone Star Eye

    Review Highlights - Lone Star Eye

    I have a pretty terrible prescription with a weird astigmatism and Dr Casey is really good about trying to find options that will work for me.

    Mentioned in 18 reviews

    Read more highlights

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    Gene Rogers Optical - post

    Gene Rogers Optical

    4.8(261 reviews)
    10.7 mi
    $

    Horrible customer service! I will NEVER step foot in this place again. EVER! That is how bad my…read moreexperience was! I was met by a Hispanic man whose attitude was extremely off-putting, enough to send me walking, which has never happened to me before. I was in professional sales for 30+ years, and I can't believe what retail sales have stooped to. I would fire him in a nanosecond. I went in there believing this was a good, family-owned establishment, with great reviews, only to be met with someone who really shouldn't be there - he had no interest in helping, did not smile one single time. He was cold, aloof, and rude. When I told him I was leaving and WHY I was leaving, he didn't blink an eye - he was completely fine with that. Unreal. Sickening actually. Don't waste your time or energy here. Save yourself some stress and a headache. Find another place, you'll be glad you did. PS. Read the "Negative Reviews" before you decide on this place. Something I did not do, but wish I had. There is a theme running through all of those reviews. I consider them 100% accurate based on my own experience.

    I have purchased three pairs of glasses from them and I am constantly stopped with question of…read morewhere I bought them. The selection is amazing and the service is the best. I have two repairs already and they were done perfectly and promptly. I live in New England most of the year but now only buy glasses at Gene Rogers.

    Photos
    Gene Rogers Optical
    Gene Rogers Optical - Glen cutting lenses

    Glen cutting lenses

    Gene Rogers Optical - Meet Kyle, Gene's son.

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    Meet Kyle, Gene's son.

    Great Hills Eye Care - Our patients make us smile! Come see us for friendly, efficient eye care.

    Great Hills Eye Care

    4.7(146 reviews)
    12.2 mi

    I had my eye exam appointment yesterday --my first time visiting this clinic--and I can only say…read morethat I had a wonderful experience. I was treated with kindness all the time. The assistant and Dr. Raymond Carneglia explained everything regarding my results. I arrived 5 minutes late and left the clinic about 20 minutes later. Easy, fast and great.

    $268.00 for a contact lens exam…read more That is not a medical bill. That is a ransom note written in optometry ink. Two hundred and sixty-five dollars to look into my skull windows and tell me what shape of plastic disc belongs on my eyeballs. I did not walk into your office expecting a luxury spa treatment for my corneas. I expected a routine contact lens exam -- the same basic exercise I have had before, including through this same business, at roughly a quarter of the price. So when the bill came back at $268, I had the distinct feeling of being mugged in broad daylight by a phoropter. If this exam was going to cost $268, that number should have been made clear before the appointment began. Not whispered through paperwork. Not hidden in a fog of billing codes. Not revealed at the end like the final twist in a bad carnival scam. It should have been stated plainly, directly, and unmistakably: "Before we begin, this contact lens exam will cost $268." Had I heard that sentence, I would have stood up, thanked everyone for their time, and walked directly out the door in search of a business operating somewhere closer to reality. This charge is outrageous. It is excessive, poorly disclosed, and completely unacceptable. No reasonable person would expect a routine contact lens exam to cost $268 unless that price was made brutally clear in advance. I am asking you to review this charge and provide a fair adjustment or refund. And I want to be very clear about what happens if this is brushed off. I will not slink away quietly and absorb this nonsense like a beaten insurance animal. I will share an accurate account of this experience everywhere people look before choosing an eye care provider -- Google, Yelp, Facebook, LinkedIn, neighborhood groups, local forums, and any other digital town square where people still value being warned before they are financially body-slammed over an eye exam. Call it social media shaming if you want. I call it consumer hygiene. I will not lie. I will not exaggerate. I will not invent a single detail. I will simply tell people the truth: I was charged $268 for a contact lens exam, the price was not made clear enough before the appointment, my prior exam through the same business was roughly a quarter of that amount, and I would never have agreed to proceed had I known the cost. This is exactly the kind of customer experience that deserves sunlight, noise, and a long paper trail. Review the charge. Correct it. Explain how a contact lens exam became a $268 ambush.

    Photos
    Great Hills Eye Care - Friendly service using digital refraction technology

    Friendly service using digital refraction technology

    Great Hills Eye Care - Our advanced Optos Retinal Imaging allows our doctors to monitor your eye health without the need for dilating drops.

    Our advanced Optos Retinal Imaging allows our doctors to monitor your eye health without the need for dilating drops.

    Great Hills Eye Care - Making your visit easy and accurate with digital refraction and Optomap retinal imaging

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    Making your visit easy and accurate with digital refraction and Optomap retinal imaging

    Look + See Vision Care - Storefront

    Look + See Vision Care

    4.8(200 reviews)
    6.6 miBouldin Creek, 78704 (South Austin)
    $$
    Certified professionals
    Offers payment plans

    From check in with Chrissy , Eden and Casee to a great eye exam by Dr Vo to ordering our new fancy…read moreeye glasses and having Uni with us it was a 100% great experience. We're so Blessed to have Dr Vo in our lives. Thank you isn't enough. But Thank You

    5 star appointment at my new eye doctor! I only wear glasses when I drive at night and when I'm on…read morethe computer, but I could tell it was getting harder to see. I was overdue for an eye doctor visit. I found Look + See by searching through my insurance and browsing the yelp reviews. This location is super convenient to me too. I scheduled my appointment online and filled out my paperwork in advance. The store is appointment only, so you ring the bell to enter. The showroom of glasses is a much bigger variety than I've seen other places. They have so many cool, unique, and artistic handmade frames. I loved browsing the glasses and sunglasses. These are one of a kind glasses you will not find anywhere else. The appointment was extremely thorough. I have never had virtual reality goggles on at an eye doctor! They definitely have the newest technology. I also had to pay for an image of my eyeball, which I was happy to do since I was interested. The doctor explained they can see things like high blood pressure based on the veins behind your eyeballs. My eyes were good to go! I got my updated prescription and paid for that eye photograph that wasn't covered by insurance. I decided to get my updated frames online so they'd be covered by my vision stipend toward frames since the ones in the store were all so much more. I would definitely get cool glasses here if I wore them all the time, but since they are mostly used when I am just by myself on the computer or driving, I decided to pass this time. Super easy and no added fees. Great customer service and friendly doctor. I plan on going back for my yearly check ups!

    Photos
    Look + See Vision Care
    Look + See Vision Care
    Look + See Vision Care

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    Eye Capitol - New specs!

    Eye Capitol

    4.7(202 reviews)
    10.1 miEast Austin
    $

    I cannot express fully how amazing this optometrist office is!…read moreFrom scheduling and on is A+. I wish I could give ten stars. Dr. Shah is absolutely fantastic. Extremely thorough and caring. She takes the time to explain everything and address concerns. They use state-of-the-art testing systems that are so futuristic and accurate. I love technology. I seriously have never had an eye exam like this before. The technician (Alejandra) who assisted was professional, kind, and caring just like Dr. Shah. The front end staff are phenomenal. Shoutout to Amy and Comet at the front desk. The office manager, Rubi is so sweet and her customer service is excellent. Speaking of excellent customer service, April is stellar! She helped me with insurance processing, picking out just the right frames, and getting me all the bells and whistles without any hardcore upselling (I despise going to places for an eye exam where they make you feel almost forced to buy frames from them). I've never felt more at home or been out more at ease. I had some concerns about my right eye and Dr. S. astounded me with her knowledge and again, care. I'm looking forward to seeing everyone again when my new glasses arrive.

    Dr. Shah is truly amazing! She is extremely smart, thorough, and takes her time to explain things…read moreto you in language you can understand. The administrative staff is also on point. I highly recommend this practice.

    Photos
    Eye Capitol - East Austin, baby!

    East Austin, baby!

    Eye Capitol - Liana modeling her Scott Harris frame

    Liana modeling her Scott Harris frame

    Eye Capitol - I had a wonderful experience here! Dr. Michael Chavez and his staff were simply amazing as well as very professional.

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    I had a wonderful experience here! Dr. Michael Chavez and his staff were simply amazing as well as very professional.

    Austin Eye - Our 2700 Bee Cave Road, Austin, TX 78746 (Westlake) office and ambulatory surgical center

    Austin Eye

    3.8(186 reviews)
    4.9 mi

    My expectations were exceeded in every way during all interactions, and the outcome is making a…read moresignificant difference in my life. I recommend highly this dedicated, professional, informative and cheerful group of individuals, starting with Hayden, the happy person who set my journey on a joyful course. He provided extensive information while answering every question. Dr. John Odette and the supportive post-op optometrists were exceptional, along with the entire staff who provided a definite feeling of security and peace of mind. Post-op eye drops were sent home with me which saved a trip to the pharmacy, giving caregivers a break. Please don't hesitate to see for yourself just how perfect and pleasant Austin Eye is. (My surgery was bilateral cataract removal with lens replacement, for the record.)

    I've been a patient of Dr. Shannon Wong for a long time. He did my LASIK in October 2000, over 25…read moreyears ago, and premium lens replacement (due to cataracts) much more recently. And unless my memory is failing, his father (Dr. Mitchel Wong) treated my mother's cataracts in the 1980s. I have always been impressed by the state-of-the-art skills and equipment Austin Eye maintains. I'm also impressed that the Wongs have chosen to share their expertise by endowing an eye institute at the University of Texas at Austin. My most recent personal experience with Austin Eye was surgery for lens replacement. While some have derided the facility on Bee Caves Rd as factory-like, I would counter that with the fact that consistent good practices yield consistently good results. I felt well cared for throughout the process, and the results (my excellent recovery and visual acuity) speak for themselves. In the event there had been any problems, I was given Dr. Wong's direct cell number and email. The Austin Eye facility is beautiful, modern, and well-maintained. The same may be said of the older location along Jollyville Rd. I highly recommend Austin Eye for their expertise, state-of-the-art equipment set, and very positive and helpful office staff.

    Photos
    Austin Eye - Austin Eye's Eye Care Team (Left to Right): C. Maxwell Medert, Katherine Elkins, Shannon Wong, Ashley Deese, John Odette, Christina Wenn.

    Austin Eye's Eye Care Team (Left to Right): C. Maxwell Medert, Katherine Elkins, Shannon Wong, Ashley Deese, John Odette, Christina Wenn.

    Austin Eye - Shannon Wong, MD

    Shannon Wong, MD

    Austin Eye - John Odette, MD

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    John Odette, MD

    Warby Parker South Congress

    Warby Parker South Congress

    4.2(104 reviews)
    7.0 miSoCo (S. Congress Ave.), 78704 (South Austin)
    $$

    The good: you can get a last minute appointment pretty easily. I booked an 11:45am Saturday morning…read moreappointment at 6:30am the same day. The bad: customer service. They don't greet you or direct you to anywhere. You go to information, they look at you, don't respond, and actually go help others. So, the reviews criticizing Warby Parker are correct. The optometrist was nice and did her job. They schedule you an appointment for next year. I like that you get a digital copy of your prescription which because of exorbitant prices I took the rx elsewhere. It's not a bad location, easy to get to. I still think Austin did us dirty by charging for parking in SoCo. Not Warby Parker's fault thought.

    I've always liked Warby Parker for their stylish, affordable glasses and their social mission: For…read moreevery pair sold, they distribute a pair to someone in need, with over 20 million pairs given to date. It's a win, win! Most of their frames are only $95, including lenses. Others go up to &175, which is still affordable. Today I went in for my yearly eye exam and to pick out a new pair of glasses. They took me right on time and gave me the eye exam, which was covered under my insurance. The optician was friendly and personable. Unfortunately, the note in my insurance said that I had already used my eyeglass allowance.and was not eligible for a new pair until December. This was a problem with my insurance, and they urged me to call for resolution. So this time I did not choose a new pair, which is always a daunting task to choose from their wide variety of attractive frames. In the past, they've had a lot of patience helping me decide. I took advantage of their fun Photo Booth, which takes 3 shots against a colorful background. Warby Parker is always a pleasant shopping experience. Their eyewear consultants are always helpful, assisting in picking out frames; I'm usually very indecisive and need their expert guidance in choosing the best look. Before I left, Nadia the salesperson offered to clean my glasses (which really needed it!), and they tightened the frames. So I felt like I had a new pair of glasses!

    Photos
    Warby Parker South Congress
    Warby Parker South Congress
    Warby Parker South Congress

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    Lone Star Eye - optometrists - Updated June 2026

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