Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Exceptional customer service from the team at AirCo. Following a detailed home inspection, I was…read morefaced with multiple concerns across electrical, plumbing, and HVAC systems. From my initial interaction with the office representatives (Taylor, Dave Sr., and Dave Jr.) to the technicians who came out to my home (Nick, Jackie, and John Paul), the level of professionalism and care was outstanding. The team provided an in-depth assessment and diagnostic of all identified issues. Just as importantly, they took the time to clearly explain areas that were not a concern and documented a thorough review outlining why those aspects of the home were in good condition, information that will be extremely valuable for future home inspections or potential buyers. Each team member was knowledgeable, responsive, and thorough in addressing my concerns, making what could have been a stressful situation feel manageable and well-handled. When people speak of organizations that deliver top-tier service, this is exactly the kind of company they mean. AirCo has earned my trust and will be my first call for any future needs.

We did not purchase an entire new AC system/compressor/furnace with Jon Paul M. for the following…read morereasons: 1. He charged $675 to fill coolant and run a leakage test when he knew there was a 90% chance beforehand my evaporator coil was leaking and it would not be worth replacing the evaporator coil for $4500. He only offered a $675 credit towards a new system after I complained. 2. When I texted him a question about the new system quotes last year, he ghosted. Yet he emailed me four days later asking if I was ready to purchase a $17k system. Four days to decide on a $17k system without answering questions or receive other bids is not enough time. He cares more about making the commission than answering questions. 3. Jon Paul kept pushing the top of the line variable Daikin for $17k. Yet Shields AC & Heating in Lockhart said the DH7VSA compressor has a lot of firmware and software bugs communicating with the thermostat. Shields said it's not worth all the rebates and incentives. 4. Airco only offers a three year labor warranty through Airco. Yet they do not tell you that Daikin and Goodman offer an extended ten year labor warranty through Asure for $850. Daikin owns Goodman. 5. Jon Paul's quote did not include new return and supply plenum, unless he didn't specify. He only mentioned spraying the existing supply plenum with mold killer. 6. Jon Paul did not suggest moving the entire system 3 - 4 feet in the attic to reduce static pressure. Three other companies suggested moving the entire system. 7. When I asked Jon Paul what the difference was between the $17k variable Daikin and $15k variable Daikin, his response was, "More features and stuff." I need someone more articulate. 8. Jon Paul did not run a Manual J test. Ultimately, we ended up paying $12.1k with Jurnee Mechanical for a variable Goodman GXV6S condenser which included new return and supply plenum, moving the entire system 3 - 4 feet in the attic, 10 year extended labor warranty through Trinity, free maintenance for two years, and Reme Halo UV light.

Saul is amazing! I had some trouble with hearing in February and he came quickly and checked…read moreeverything out and found that someone else working there had thrown the switch to the unit. After a thorough going through, he found nothing wrong and didn't even charge me for the call. The AC wasn't working yesterday and he came out a few hours later, found that the storm had shorted it out and it needed recharging and took care of everything right away. He's friendly, professional, super timely, and reasonably priced. Highly recommend!

I have had Saul help with AC issues multiple times over the past 5+ years. I appreciate timely…read moreresponse and scheduling. I also appreciate the excellent communication, troubleshooting, and description of the problem and possible solutions.

We had Carlos (of ABC) do our pest control --- of various kinds, both around the foundations…read more(outside), and inside, including attic when needed). He did an excellent job. Included roaches, mice or ? :). Sad we didn't see him after we moved to retirement place in 2023. I do hope he is well and still busy.

I called and set up a morning hvac, repair at my residence. I waited till afternoon. Was still…read morewaiting. When I got a phone call saying I was being pushed back because they had more urgent matters than fixing my air conditioner which has been off now for two weeks. It's great to know that they are doing such big business that they don't need my business. Maybe, they don't your business either ‍

I had a rental property lose heat on the worst day of the year when everything was frozen over…read more John went out and skated his truck to my rental, resolved the issue, and charged me as if there was no weather shut down. Highly recommended. Reliable, honest, and fast.

I've used John for HVAC repair and replacement for the last 10 years. He's always professional and…read moreaccommodating. Recently we ran across a city inspection issue with my 50 year old house. John drove the resolution working closely with my electrician. Highly recommended.

Justin was to refer to me by a friend, and I am glad I listened. He was on time and very…read moreprofessional. Found the issue and was able to fix it the same day! Best part was that he was reasonable with his pricing and didn't try to upsale or overcharge. Super nice guy. Will definitely be using him again for future ac needs.

Hired these folks for a/c service. They provided a great service doing exactly what I asked for,…read moreat a very reasonable price. None of the normal service fee plus I'll let you know when I get there. I knew what I needed and they quoted exactly that. If I had not known, I expect they would have been just as reasonable. I recommend them.

Martin was professional, kind, and up front about pricing. He was able to help the morning after I…read morereached out, solved my issues within the hour. I've never felt more safe as a woman with a man (with whom I'm unfamiliar) in my house - definitely gives girl dad energy.

We started using Lykos Electrical a few months ago, and have had nothing but wonderful experiences…read more He's worked on a few of our rentals installing new electrical, updating old electrical, servicing HVAC units, installing new exhaust fans... I think he does it all. He has excellent communication and is very clean and professional. He takes the time to explain what's wrong and how he's fixing it and is honest about what needs to be fixed. I'll definitely continue using him.

I've used ARS twice now for major work and have been satisfied both times...with one caveat. First…read morewas hot water install, that had faulty parts and other issues. Repairs were quickly assigned and addressed. Second project required major excavation and complete replacement of old cast-iron sewer pipes. Excavation sub contractor Rite Way and ARS plumbing crew led by Conner were excellent - hard-working and respectful for what I know is difficult and very dirty work. Conner was great at keeping me informed of the steps and was a complete professional throughout this stressful process....5 star! I give an overall 4 star instead of 5 star due to what seemed like a lack of coordination with the Rite Way resulting in delays and the lack of thorough cleanup after. Dirt was left in a neighbor's yard and dirt plus mud/concrete mix was left in my rock yard. Project took almost a month from start to finish, some of that time I had to be out of my home with no drains or water. During this time I was told that Rite Way does its own scheduling. My suggestion is for ARS as the overall contractor to better control that part of the process and it would likely be a 5 star rating.

had a tech come out and do a diagnostic test. stated everything was working out well but could…read morerecommend another co woroker to cole give a no obligation quote. worker Zachary C. came and gave options to different packages they could offer. I kindly declined and stated we did not want to go forward. after this was said he still went on to push a credit limit increase request towards my wife's Lowe's card. after we left we received a call from a service tech asking what time he could come the next day to install our new unit. We explained this was a mistake and we never agreed for a new system. Ofcourse.... After all this. Our AC unit suddenly decides to no longer work. After it being perfectly fine. Can almost certainly point this towards this technicia/company who insisted we buy a new unit before the year ends. Terrible and horrible way to try and win a client.