I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Okay big problem... I highly recommended Enrique to my neighbor and he connected the main water…read moreline to the irrigation line--bypassed the house. No water to the house. It's been two months and Proven has still not fixed their irrigation...

Excellent, no nonsense and confident service. Several things to note. His price, at $110 is…read moreexcellent. His prices for parts were a bit on the high side, so my bill was slightly higher than anticipated because we needed lots of, yes... parts. However, he came the next morning at 8:00 a.m. Is very professional, and courteous and I felt comfortable with him. He also did an excellent job and left the space clean. I'll pay extra for that. And next time, maybe I won't need parts, ha! Truly--highly recommend.

Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Braulio has helped me twice in ways that speak volumes about the integrity of his business…read more The first call was about low water pressure. He came out, spent a few minutes assessing, and told me straight up that low pressure is endemic to our neighborhood--no plumbing work can or should be done. Meanwhile, some of my neighbors had been sold replacement filters and various "fixes" by other plumbers for the same unfixable problem. The second time, we lost hot water. He responded to my call within minutes and asked me to text photos of the water heater. He diagnosed it via text, told me the fix, and I handled it myself. Braulio didn't make a dime on either call, but he's earned his spot as my go-to plumber. Phenomenal service.

Standard Plumbing did a great job replacing my 40 gal water heater. Braulio answered questions…read moreregarding the project directly and offered advice based on their experience. Reasonably priced for the services provided. I believe Braulio went above and beyond by showing what he found with the old heater. He provided advice on how to deal with issues in the future. Walked me through the new system, what things were different from the old system and how to flush the heater. Nobody wants to deal with repairs like this, but professionals like Braulio make the process a little easier.

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

Overpriced but job well done. $2100 for - Corrected water heater venting, replaced garbage…read moredisposal, fixed 2 shower dividers, fixed toilet hammer issue, fixed minor sink leak, and ensured prior leak fix was truly fixed.

We were very impressed with Kevin, who came to our house for a plumbing reconnection after…read morecountertop replacement, on a holiday weekend to ensure we didn't have to go all weekend without two bathrooms (despite that he had family visiting at his house). He patiently and resourcefully addressed several unexpected issues, advising us on solutions that would be most cost-effective, and maintained good humor throughout a more extensive installation than he expected. Recommend him very much! Also appreciated flat-rate and fair pricing from Pierre, the owner--no surprises; we knew exactly what the job would cost before it ever started.

in 2026, What plumber answers the phone when you call, listens intently to your concern, calls you…read moreback via Facetime to help troubleshoot, tells you exactly what to do and then doesn't accept payment? I fixed it myself with his suggestion, and I am so thrilled. Look up customer service excellence in the dictionary. You'll see Pierre's name and photo.

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

The technician was great -- very professional, knowledgeable, and took the time to explain…read moreeverything clearly. I have no complaints about the quality of the work or the service provided. Everything was handled smoothly, and the experience with the technician was excellent. The only reason for giving 4 stars instead of 5 is the pricing. Compared to other companies in the area, their rates were more than double. While the service itself was good, I believe the cost was significantly higher than expected.

Absolutely fantastic. After three companies gave us incredibly expensive bids to replace a hot…read morewater boiler, Dave came and said it wasn't broken and got it working in five minutes (air in the pipes or something) for a fraction of the price He also pointed out they othershad promised to get us permits they would not be able to get because updated city regulations meant only a new boiler in a new location could get permitted now so their bid didn't even include what would be a necessary move. So honest, so effective, so straightforward. We would give more than five stars if we could.

Dave is awesome. Super friendly, and I always feel like I learned something after talking with him…read more We've got an older home, and he clearly knows his way around it. Dave is quick to respond, shows up as planned and knocks the job out with a smile and a laugh or two.

Great experience. On time, super knowledgable and willing to explain issue. I will definitely…read moreuse them again when the need arises. The initial positive response for me was that they gave me a ballpark estimate of cost, which no other company would do.

Such a great experience! I'd give more stars if I could…read more Burst exterior faucet during a deep freeze. Received a response within 50 minutes. They were right on time the next day, despite icy conditions. Options and pricing were clearly explained. Repairs were completed promptly and efficiently, taking great care with everything in my house. They even added insulation to the rest of my exterior faucets. Pricing was competitive and fair.