Today April 11th, 2025 I received a work order claiming the representative came and sprayed at…read more10:30 am CST and they charged me over $100. I looked at the camera and no one showed up. I called the customer service and they mentioned that they cannot provide any assistance and only the service department can assist. They put me on hold and no one was at the service department to help. They let me know someone will call me. Please stay far away from Critter Control!! They will bill you and don't show up!!

Never even scheduled an inspection. Every time they call me, they hang up as soon as I start to…read morespeak. Reading the other reviews here, at least it seems I've dodged a major bullet

I'm on the 'every 2 months' program for $99 a visit. It's the same guy (Matt) that comes every…read moretime, who I really like. He texts me when he's on his way. We've caught a couple brown recluse and had minimal mice activity in the bait stations. Granted, I didn't have a problem, per se, but prevention is key. Setting it.up after buying the house was a bit annoying. The previous owners had been using Rottler regularly and I set it up right after move in. They wanted me to do the new $350 service even though the house had been in the program for years, with no pest problems. After some back and forth, a higher up agreed to just start the program again. They accommodate when I need to change my appointment and are generally pretty nice. This stuff.is so $$$ for the 15 minutes someone spends in your house but I also DREAD having another mice problem or worse yet, brown recluse.

I am really close to cancelling services. I have had a mouse for months and constantly cleaning up…read morethe mess, ruined food and so much more. I have expressed this over and over again yet Rottler can not seem to get it under control. I do not understand. I called today asking for them to come have my house cleaned at this point. I have explained there is still a mouse after all their attempts I do not understand. I had one technician transfer to another service area and never schedule a follow up so my home was not being serviced until I called asking what was going on. Another refused to go indoors but still wanted to say he serviced my home. So again had to call and the manager had to advise technician that they should come indoors when they are there to service. Just problem after problem. I am trying to be patient I am so frustrated. I am beyond frustrated. I am hoping they will come clean up and find a resolution. At this point I have no trust.

Tyler did a great job getting a raccoon out of my attic. He came out the same day I called and the…read moreproblem was solved and hole sealed within a week.

From the owner: TB Nuisance Wildlife removal is a full-service wildlife removal company. We specialize in urban and…read moresuburban wildlife damage management for both residential and commercial customers. TB Nuisance Wildlife removal performs a full inspection of the home or property, and determines why the animal(s) are there, and if inside a building, how the animals got inside. All animals are trapped and removed, or if possible, removed from the building using special exclusion devices and methods. Once the animals are gone, preventative repairs are essential, and cleanup is sometimes recommended.

Never had problems like this with any other company. Was supposed to have a technician come out…read moremonday to spray, he canceled after he was supposed to be there. Ok i get it, things happen. no biggie. i reschedule for thursday, Janet tells me between 3-5 thursday. my portal says between 4-6. whatever, i'll be home so i don't mind. 6 o'clock goes by nobody shows. no call, email, or text. i'll give my money to a company that actually wants to do their job.

I am writing to formally escalate an unresolved service issue regarding work I paid for in full by…read moremy mother. In February 2026, I paid $1,700 for animal trapping services and soffit repairs. While the trap was installed, only one animal was caught in February, and there has been no follow-up service since then. The trap has not been removed, and the soffit repairs remain incomplete. Despite multiple calls, your team has repeatedly scheduled appointments and failed to show up, including confirmed appointments on May 15 and May 18, 2026. Most recently, I spoke with Barry on May 20, 2026, and was again promised service, but this has occurred several times without resolution. At this point, this issue has been ongoing for months with no completion of the work I have already paid for. I am requesting immediate action to: Remove the trap Complete the soffit repairs If this work cannot be completed promptly, I will expect a refund for the unfinished services. I have already begun filing formal complaints and will continue to pursue further action if this matter is not resolved.

Great experience with Humane Wildlife Solutions. They were very insightful with their assessment…read more Appreciated they were not pushy with a sales approach. Would recommend.

These guys are not cheap but they are very knowledgeable and eager to share as much (or as little)…read moreof that knowledge with you as you're up for. I had squirrels in my attic during spring, when mama squirrels are nesting and giving birth. There is no shortage of squirrels in my neighborhood in south city but even so I couldn't bring myself to hire people who would kill them. Garry and his folks thoroughly explained the squirrel mindset and nesting habits, waited until babies were old enough to leave the attic, and blocked all the entries except one with a "one way door" for the squirrels to leave and not return. (What's worse than killing adult squirrels? Starving the babies whose mom couldn't get back in to feed them and having them rot in your attic.) Once the temporary camera confirmed no more squirrel activity the workers came back and blocked off that entry too. I feel better that all the possible entryways for critters are now solidly blocked with critter-proof metal that blends neatly with the fascia on the house.

After hearing noises in my house, I knew I had critters running around. Boone Wildlife did a very…read morethorough inspection, found signs of bats and mice, and quickly set up time to remediate the situation. Dallas Pearson did an excellent job sealing up the house. He was very knowledgeable and excited to explain the steps he was taking. All the folks I have interacted with have been very professional, and I also appreciate the 3-year warranty!

I'm sure they are very good at what they do and their reviews prove that, but I wouldn't know -…read morehence 2 stars. I'm an out of state Landlord. There is a mole that dug under the skirting of a 12 x 15 foot 3 season porch of a 1000 sf 1 story rental. I asked if I could get an "idea" of what the services would cost and the lady who answered the phone said she does not know the pricing. I offered to send pics with dimensions. She said I would have to have to arrange to have someone meet their technicians for about 2 hours. So I'm an out of state landlord and I'm going to ask my property manager to come meet someone and take 2 hours out of their day and not have a clue what this could cost? Nope, not happening. Sorry. I have been in the construction business for longer than I care to admit. I do realize that EVERY job is different, but a ground level 3 sided 3 season porch that's 12 x 15 with vents and skirting - you can't give me a clue?

Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

The service was great as well as the owner and staff…read more Response was quick. The recovered moles were disposed of immediately.

From the owner: Call now for an appointment. Offering discount on mole service.read more