My son purchased a car and they never came through with the title and plates!!!! Beware!!! Their…read morewebsite is down and phones disconnected.

I bought a 2009 Honda CRV from here around October. Was told that nothing was wrong with the car…read moreand good to go. Found out the next day it has been under a recall for a while for rust by the rear control arms. Honda had to put a bracket on it and sent me on my way. Well.... I ended up acquiring a vehicle and put the CRV up for sale. Mind you that this is all a couple months apart. A potential buyer took it to get an inspection. Rear struts were blown. Catalytic converter needed replaced and worst of all the bottom was so rusted out that they could barely rack it up to look at it! Another potential buyer took it to Honda to get it inspected and same thing. They told him he wouldn't be able to even jack the car up to change a flat tire! So what I think happened Charles made a bad buy at an auction and dumped it on a customer. They do repairs at this place and they def noticed these issues without saying anything. If you even think about buying a vehicle here make sure you get a full vehicle inspection. Bought the car for $6,300 and found out it's only worth $1,400 with the rotted out frame.

Everything! Extremely high cost. No pricing clarity. Added costs. Long wait times. Waiting days and…read moreweeks for work to be done! Miss diagnosing proplem. The cars battery light came came on. It kept coming on and my wife drove van to dealer. It had an oil leak and other problems which most of was covered with warrenty. They said the alternator was good but battery was bad and wanted well over $500 to replace it. It was a 5 month old battery and would not be covered by extended Mopar lifetime warrenty we bought with vehicle. Took battery back to Autozone where purchased. He said it was good and recharged it and I put battery back in the van at dealership. While driving home car died and had it towed to my mechanic. He said battery was good but alternator was bad! He fixed the car in one day!!! We also had an extremely bad experience with Ganley previously with the same car originally purchashed at Ganley. It took 3 months for Ganley to fix 2 problems! I could go into much greater detail about our experiences with dealers. The takeaway is don't buy extended warrenties and don't service your vehicle at a dealership unless it is under a new car warrenty that comes with the vehicle!

Few week ago.. Scheduled an appointment to change tire pressure sensor and radio. Dropped off my…read moretruck in the morning before work and was supposed to pick it up at 2pm.. got there at 2pm and my truck wasn't even in the bay being worked on.. they gave some excuse as to why, then pulled my truck in and I ended up waiting there for 4 hours literally until they closed at 6pm to receive my vehicle back. Here's the kicker.. the tire pressure sensor is still not fixed and neither is the radio. So here I am today bringing to back to get the tire sensor looked at again! Scheduled my appointment for the morning and stated I need to pick up my truck at 2pm. It is now 3pm and my truck STILL HAS NOT BEEN BrOUGHT IN AGAIN!!!!!! Avoid this place like the plague.

Great customer service! So warm and welcoming. figured everything out quick and precise.read more

Anyone who bought from these scum read below as I am sure you are about to be PO'd when you see…read morethey most likely did the same to you! Contact OHIO ATTORNEY GENERAL/BBB to complain and hopefully get something back. My wife Pam bought a car from them a week ago and since then found they are scumbag scammers taking advantage of people. Josh B told her that she had to put down $4000 in order to get approved, or she could put down $2k, but she had to purchase a warranty for $2950, and "Gap Insurance for $950 to cover if totaled and insurance did not pay full loan amount. I told him loan companies do not make you buy warranties, and he insisted they did or she would not get loan. We decided just to get it and move on. He lied 4 times costing us like $7700 in damages A few days later I called "Credit Acceptance Corp" of which the representative assured me it was the dealer was the one that decided that and the insurance, and told her to cancel it. She understood and every penny. She stated the dealer would get all fee's from the payment of these. She also stated the dealer was the one to say how much money down as well. That was why he said they only accepted cash down payments so I would not cancel payment, so he obviously lied about that as well. Then I look at the total price value of the car, and he increased it from $10395 to $11995, or $1600+ higher without even telling us. I called and asked Omar A, the GM and son of owner, told me the value was increased by the finance company also because of her bad credit and they did it. NO, I called them and they told me already that it was you, not them. He offered to take car back, I said no way, you are not getting off that easily. Sad to know these people are in business doing this to all those unaware people, forcing $1000's in extra costs and fees for things not even needed. Last but not least, the rate of interest of %19.99 APR is negotiated by both dealer and finance company, of which the dealer pushes for as high as possible because they get a big portion of that. They have not heard the last from me!

Bought our truck online from a different state for delivery. Jess was on top of everything and made…read morethe process quick and easy! Very impressed!

I Bought my second car from Tradewinds this past December…read more the first car I bought, I was told it had a functioning air conditioner. It did not. I asked because I've owned a number of cars and have never had it. Because it was months before it was warm enough to want to use it, when i called i was basically told i was out of luck. I decided to give them another chance five years later. I bought a 2020 vehicle and was assured that the air conditioning worked in this car too. Being it was only five years old i figured no problem. AGAIN NO AC!!! When i called i was told the saleman no longer worked there and I would have to pay for the AC to be fixed. I will NEVER go to this place again. I was, as far as I'm concerned, SCAMMED. When signing the paperwork, i kept asking for the carfax. They waited untill we were almost done when they finally gave it to me. I saw why. About 17 pages in it said it had been in an accident and was a rental car. I'm not upset about that. I still purchased the car, but this being the second car with no AC after making sure EVEYONE I talked to on the second purchase that I needed the AC to work. EVERYONE said it was fine. NEVER AGAIN!!!

Jeff Miller always takes care of my auto. He is very knowledgeable and honest. I've trusted him…read morewith all my vehicles. Recently I was in the neighborhood and came a day early for my appointment. Jeff was able to accommodate me and I was on my way in 30 minutes. Great service.

We had an absolutely incredible experience at this Lexus dealership, all thanks to Ryan Yee. My…read morepartner was purchasing their very first car, which can usually be a stressful process, but Ryan made it seamless from start to finish. Ryan is extremely knowledgeable about every feature of the vehicle and took the time to explain everything in a way that felt helpful, not overwhelming. He has a way of creating a very relaxed, no-pressure environment while maintaining total professionalism. From the initial test drive all the way through to the final purchase, it was clear that Ryan's priority was making sure we had a great experience. We couldn't be happier with the service. My partner loves the new car, and I honestly can't wait to come back and work with Ryan again when it's time to buy a car for myself! Highly recommend asking for him if you're stopping by.

Do not purchase a vehicle from here this is the car dealership from Matilda I purchased a Acura two…read moremonths ago the first eeek I had the car the starter went a few days later the battery and two weeks after that the electrical in the car starting going bad the radio randomly starts throwing bass and then the power steering left in which they refused to fix any of this telling me to google lemon law this a scam artist of a dealer ship Rick is a total scam artist I'm warning you do not purchase your vehicle here I am stuck paying a car note with a piece of shit car I have to keep putting money in

These guys will work with you to get you into the car you deserve! Shawn and Tommy go above and…read morebeyond for you! They're very professional and knowledgeable and make sure that your needs are met! My credit isn't the greatest and I've been turned down by many. When they all said no, Byright said YES...couldn't be more pleased with my 2011 GMC Terrain. Thank you Shawn and Tommy and the rest of the staff at Byright Auto. *Edit* 9/24/2018 Shortly after writing this review my lovely 2011 GMC Terrain stalled on me while driving on the highway. A few times thereafter as well. I'm lucky to have made it home safe and sound. Called Byright and they told me they would send out a tow truck immediately. Their rating will change or stay the same pending the outcome of how this all plays out. So far I'm happy with how fast they acted.

I'm beyond frustrated, and honestly, I feel taken advantage of…read more I bought a car from North Coast Mitsubishi West Cleveland and trusted them when they sold me a service contract. I later decided I wanted to cancel that contract -- something the actual contract says I have every right to do. It clearly states I can cancel by contacting the dealer in writing. But when I went back, I was told by Finance Manager Dean Eshghy that I could only cancel if my car was repossessed or totaled. That's nowhere in the contract. I showed him the section myself, but I was completely dismissed. No explanation. No accountability. Since then, I've been bounced between the dealership and the warranty administrator, with each telling me to talk to the other. I've sent a formal complaint, made phone calls, emails -- and still, no one has resolved anything. I've asked to speak to management and even provided my phone number multiple times. Still no help. No action. It's like once they had my money, they couldn't care less. I've been polite and patient, but enough is enough. This has dragged on far too long. It's not just bad customer service -- it's dishonest. They're refusing to honor a contract they wrote. If you're thinking about buying from here, think carefully. They'll smile at you during the sale, but once you walk out, you're on your own. Don't expect integrity or support if something goes wrong.

At this point, a 1 star is not even justifiable. My SUV has been in their shop for 4 days now for a…read morewarranty repair. By far this has been the WORST experience I have ever had dealing with repairs. So let me give you the day by day run down. Monday evening after dropping off, I called around noon, was told someone will call back; never did. Called back Monday around 4, was told again, someone will call you back; never did. Tuesday, I called first thing in the morning. Was told the parts that were being warrantied are ordered and should be fixed today, but the tech would call me first to let me know what was going on; never did. I called back around 1pm, FINALLY, talked to the tech working on my car, was told he was JUST ordering the parts, they will be in and it will be fixed Tuesday afternoon, if not Wednesday. I let it ride. WEDNESDAY. I CALLED AGAIN around noon to be told "we forgot your vehicle was here, it will be worked on immediately". I CALLED BACK AGAIN, around 3 asking to talk to a supervisor. Was told they would call me back. Guess what, THEY NEVER DID. SO NOW, THURSDAY. I called twice before 10 asking for a manager. No one could speak to me; no one will call me back. CALLED AGAIN AT NOON. Put on hold for 30 minutes, to be told the tech who was supposed to work on it called off. This has been one of the most incompetent repair shops I have ever worked with. I still really have NO IDEA what is wrong with my vehicle. There has been 0 communication, management has been dead quiet. To say I will never be coming back to this dealership is an understatement. I would say the OWNER better call me, but at this point I don't even know if the phones dial out at this point.

We purchased a 2010 Ford E250 from Patriot Auto Sales and had it shipped out of state based on…read moretheir representation that it had "no lights on the dash and drives well." Within minutes of delivery, we identified multiple serious issues that were immediately obvious: - Rust-through in the floor and body panels (not surface rust--actual perforation) - Exhaust leak audible from inside the vehicle - Windshield wipers not functioning - Brake system concerns identified shortly after - Cooling system issues, including combustion gases present - Battery not properly secured (missing tie-down) - Four different size/mismatched tires on the vehicle We also found that the passenger-side quarter panel contains expanding foam, which raises concerns about prior concealed damage. These issues were documented immediately and later confirmed through independent inspections by a repair shop, a body shop, and a Ford dealership. Combined repair costs are approximately $6,700, with additional potential costs depending on engine and exhaust repairs. These are not minor or hidden issues--many of them were visible or apparent right away and directly affect the safety and usability of the vehicle. The vehicle has now been unusable for over a month. We made multiple good-faith attempts to resolve this directly, including offering both a repair contribution or returning the vehicle. After providing a clear deadline, we have not received any response. We have since had to pursue formal complaints and a loan dispute due to the lack of communication. If you are considering purchasing remotely, I would strongly recommend having any vehicle independently inspected before relying on representations.-

If I could give this business a negative star rating I would! I purchased a service warranty from…read morethis company which is the only reason I took my car there for service, and after 18 days (4 of which my car was sent to another service provider) my car was still missing parts and stopped running and I had to have it towed to another shop and pay out of my pocket to get my car running again! When I contacted the owner about my missing parts I was patronized, belittled, and disrespected! This man has no idea how to run a business or treat people, and I paid cash for my car and warranty so I don't owe them a dime!

The dealership has a decent selection of vehicles, but the customer service could use some…read moreimprovement. I felt a bit rushed during the buying process, which was disappointing. Overall, it's an okay experience, but not exceptional.

They Told me the finance company had two stipulations for me to get a loan…read more 1. Gap insurance 2. 3 year warranty These two stipulations cost me an extra $4000 on my loan and I was so excited to get my new truck I didn't think much about it. The finance company calls me to go over my loan and to my surprise they say to it looks like you went with the OPTIONAL Gap/Warranty protection for the extra $4000. Yes thats right, it was OPTIONAL so the dealership blatantly lied to me to get them some extra money. I will never recommend this place nor will I ever purchase another vehicle from them. I highly recommend no one ever go here or at the very least make sure you read everything before signing on the dotted line!

Amazing experience! Hazim the sales manager did a great job making this an easy experience for me…read moreand my family. Him and his team worked hard to get me the exact Telluride I wanted and as soon as it was ready they gave me a call. I was in and out fast and drove off the lot with my new ride! Looking forward to doing business again soon with Spitzer Kia Cleveland

Larry was an exceptional salesman, Mate was excellent…read morehelping with finances. I was in and out with a new Telliride within 2.5 hours.