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    Tradewinds Motor Center

    1.4 (13 reviews)
    Open 9:00 am - 6:00 pm

    Services - Tradewinds Motor Center

    Auto brake repair

    Auto engine repair

    Tradewinds Motor Center Photos

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    Next Step Auto Sales

    Next Step Auto Sales

    (8 reviews)

    Not trustworthy! Avoid at all cost. Before the ink was dry as I was half an hour down the road all…read morethe check engine lights appeared on. I'm sure the codes were cleared momentarily to manipulate the sale. At the time of the sale, I purchased the extended warranty and Next Step was pushy about their shop doing the repairs. The car was with them for months often on because the repairs were so poorly done. The Audi dealership said upon the initial inspection after I purchased the vehicle, reported the repairs would exceed the value of the car, keep in mind this was shortly after the purchase because the check engine lights were on. The car was inspected by 2 independent mechanics after Next Steps "New Engine" installment and the overwhelming report is that the NEXT STEP should never touch a vehicle again. Bolts were missing parts were put in the wrong place, hoses weren't connected properly. The list goes on and on it was about a 10 page detailed report from each in evaluator. The independent mechanics were disgusted that NEXT STEP would take advantage of a customer because Audi prides itself on brand loyalty rather than making a quick slimy sale. Don't walk away from this place, RUN. It's more like NEXT "MISTAKE" rather than NEXT STEP.

    I purchased a 2016 Mercedes' from this dealer with 59k miles. The only maintenance performed was an…read moreoil change per my request before I bought the vehicle and had it shipped to Maryland. Once in Maryland I had to change the tires as they were bald and Matt refused to replace them before purchase. Then I had the car inspected at the local Mercedes' dealer and it had a major oil leak that had to be repaired in addition to all the maintenance required at 60k miles. Next step Auto Sales does not service their vehicles before selling them. Their goal is to stick you with maintenance costs and not take any liability for the condition of their cars before selling them. The Mercedes' dealer quoted 4K worth of maintenance required after inspection. I purchased the car for 27k. Steve the dealer owner denied the oil leak even though Mercedes' listed this issue on their inspection report. Steve also refused to honor the dealer warranty that came with the vehicle purchase which includes the engine and was quoted for 90 days / 3000 miles. I would not recommend buying a car from this shade tree dealer. Customer satisfaction is not on their radar at all! They just want to get your money and leave you stuck with a poorly maintained vehicle. Very sad. Below are pictures of the air filter and cabin air filter of the Mercedes' that they claimed to have serviced before the sale. Laughable to say the least. These guys should change their dealer name to "3 steps back auto sales"! If it was not for them having the particular car I wanted with the options I was looking for I would not even have bought a car from a non factory sponsored dealer like this one. Not hard to see the difference in customer service and the vehicle condition when using a low budget shady dealer such as this one. Stay away!

    AutoNation Ford Westlake

    AutoNation Ford Westlake

    (144 reviews)

    I dealt with Hans "Pete" ...apparently he is a top salesman and I can see why!!! He knows the…read morebusiness and was straight forward! My type of guy! I had brought a friend along that day and when we left that day my friend said he was gonna use Pete for his next purchase. I also want to mention the finanical manager Chuck Green was awesome as well!! Great experience for me! Kerry Turner Lakewood

    I'd give a solid 2.5 stars…read more I went to AutoNation in Westlake because I had a sedan and wanted to upsize to a full-size pickup truck. After a couple weeks of looking, I found one that fit my budget, needs, and powertrain preference. I went in on a Saturday and talked to a wonderful member of the sales team, Denise. My experience here was a mix of equally negative and positive things. Denise was extremely helpful and helped me explore the options between buying new and used and I genuinely didn't feel like she pressured me into anything. I ended up deciding on a used F-150 which I later found out was previously a fleet vehicle. This did not bother me much since I have bought fleet vehicles before and never had issues with them (knocking on wood!). This truck had a cracked side view mirror housing, the rear two tires were bald, and the GPS and infotainment screen had connectivity issues. I owed just about exactly what KBB trade value was on my car, yet they initially offered me about $5,000 under for trade-in. After going back and forth we settled on full KBB value minus the cost to repair the windshield as it had a crack. Here's the crappy part-- during negotiation I politely declined every single add-on that they try to get you with. I didn't want paint protection, didn't want theft protection... typical run of the mill stealership bogus. When I got further into signing paperwork, I got tacked a $700 "paint protection" package that they said they put on all their vehicles dating back 3 model years or newer. I politely declined once again but I was told this had to be part of the deal as it was already applied to the vehicle. I asked if it was some kind of ceramic coating, to which the sales manager replied "we legally can't call it that." I stated once again that I didn't want it, and he said that it was actually part of the price of the car but that they couldn't list it as the price that you pay on their website. I responded with "that sounds like b*llshit to steal money from people." The manager instantly shifted his attitude from positive to flat. I was too far in to signing the financing paperwork to be bothered with this issue--which is exactly what they want from people. I scheduled an appointment later in the week to get everything taken care of that they promised they'd replace. They replaced the two rear tires, as well as the side view mirror. The GPS/infotainment was a different story. They told me I had to call Ford to fix some kind of "fleet block" that the truck had on it. While the truck was in service, I called the proper FordPass hotline and jumped through a couple hoops and then finally spoke to a TAC technician. They said this was the dealer's job and there was nothing they could do remotely but assist the service tech through the process. To make a long story short, service later found out that the telematics control unit needed to be replaced and reprogrammed, and refused to do it asking me for $1100 out of pocket. I now have a 2024 truck with a broken GPS, no FordPass connectivity, no Wi-Fi capability, and a clock that isn't in sync. This is something they promised me they'd fix, but since it wasn't written on a we-owe they're sending me on their way and not doing anything about it. Am I happy? Absolutely not. I spent a good chunk of change on a truck that was advertised one way and ended with an impaired part of the ownership experience--one that is arguably the part that you interact with the most on a car. Would I come back to this dealership? HECK no. I wouldn't even be coming back for their service department. Did I mention they kept the truck from Thursday all the way until the next week on Tuesday, without giving me any kind of updates or a loaner vehicle? The only updates I ever got happened when I called and harassed them. Overall I'd say it was a typical dealership experience, with an extra $1,100 I have to spend if I want my infotainment to work correctly because they lied about their willingness to fix something to make a quick sale, and blatantly gaslit me saying "we said we'd take a look at it, not fix it."

    Spitzer Jeep Ram Brook Park

    Spitzer Jeep Ram Brook Park

    (88 reviews)

    Everything! Extremely high cost. No pricing clarity. Added costs. Long wait times. Waiting days and…read moreweeks for work to be done! Miss diagnosing proplem. The cars battery light came came on. It kept coming on and my wife drove van to dealer. It had an oil leak and other problems which most of was covered with warrenty. They said the alternator was good but battery was bad and wanted well over $500 to replace it. It was a 5 month old battery and would not be covered by extended Mopar lifetime warrenty we bought with vehicle. Took battery back to Autozone where purchased. He said it was good and recharged it and I put battery back in the van at dealership. While driving home car died and had it towed to my mechanic. He said battery was good but alternator was bad! He fixed the car in one day!!! We also had an extremely bad experience with Ganley previously with the same car originally purchashed at Ganley. It took 3 months for Ganley to fix 2 problems! I could go into much greater detail about our experiences with dealers. The takeaway is don't buy extended warrenties and don't service your vehicle at a dealership unless it is under a new car warrenty that comes with the vehicle!

    Few week ago.. Scheduled an appointment to change tire pressure sensor and radio. Dropped off my…read moretruck in the morning before work and was supposed to pick it up at 2pm.. got there at 2pm and my truck wasn't even in the bay being worked on.. they gave some excuse as to why, then pulled my truck in and I ended up waiting there for 4 hours literally until they closed at 6pm to receive my vehicle back. Here's the kicker.. the tire pressure sensor is still not fixed and neither is the radio. So here I am today bringing to back to get the tire sensor looked at again! Scheduled my appointment for the morning and stated I need to pick up my truck at 2pm. It is now 3pm and my truck STILL HAS NOT BEEN BrOUGHT IN AGAIN!!!!!! Avoid this place like the plague.

    Tradewinds Motor Center - usedcardealers - Updated September 2026

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