They carry my fur babies favorite treats! They are so friendly and helpful..they welcome our…read morefavorite dog rescue Meet and Greets! We wouldn't go anywhere else! Thank you for your kindness and personal touch!

Tiburon location provides great service by ordering very healthy cat food that I find on Amazon. We…read moreonly feed our Kiwi the highest quality cat food that's closest to eating whole foods devoid of meals, grains, or byproducts & higher in protein. Mary is SO knowledgeable, helpful, kind, & courteous. I always look forward to seeing her & her kitty Tofu. He's so smart & energetic. What a personality. I did notice that the Smitten's price has gone up.

First time buying a cake from longdogfatcat and I'm totally ordering another cake from them, the…read moreservice was amazing and friendly. The cake turn out amazing how we ask for it

I've been searching for a specific Dog Food Brand. I've inconsistently found it at other Pet…read moreStores, and often had to settle for alternates. Long Dog Fat Cat offered to special order Open Farms and keep it in stock for us. I can now reliably purchase my dog's food on a regular cadence! Great customer service!

Reggie was amazing, such a good and friendly vibe. My first time being there and highly recommend…read moreto those around that area. My brothers (Doggies) felt comfortable they had shampoo, towels and blow dryers and even some smell goods for your pup.

It's always a great place clean friendly love everything about it. I wish they were open on Sunday .read more

When we're actually able to get the owner to answer the phone, we love going to The Dog House. But…read moreI agree with the previous reviewer - invest in an answering machine! I've been calling for the past THREE days and cannot get anyone to answer. I've tried different times of the day, too! SO, so frustrating. And I can't find a website or Facebook site for them, either (not surprising). The good news is that they do a great job grooming our dogs. And they're very affordable - about $10 cheaper than most places around Omaha. Now if they'd just answer their phones, I'd give them five stars.

I have been taking my dog here for years and I think they are wonderful!! The work they do on my…read moredog is fantastic - she looks & smells amazing!! They are friendly, always remember me (& my dog) when I call to make an appointment. Very personable! I called the day of and asked to get my dog in and they were willing to squeeze her in for a last minute appointment! I could not say enough nice things about this business and the people associated with it!

.This business is in serious need of new management. My appointments were canceled because a phone…read morecall was accidentally dropped, and the manager, Christina, immediately assumed that I hung up on her. Rather than trying to understand the situation or provide a professional resolution, she chose to cancel my appointments. As for the grooming services, I only continued using Tez after Brandon left the company, but unfortunately, the quality of service has not met my expectations. Overall, I am extremely disappointed with the lack of professionalism, poor communication, and inadequate customer service. Based on my experience, I would not recommend this business to others.

We have been going there for years. Our groomer Brandon was awesome, and unfortunately moved away…read more I have had the worst experience and I am hoping to speak to a manager or owner before I give my full review. Holly at the desk is absolutely the rudest person I have ever spoke with. Emily the groomer just acts like she doesn't like our dogs. This is a huge disappointment since we've been customers there for many years. My dog Louie was sick today and was throwing up. Holly told me our groomer had no other appts until our next groom in February. She said since Louie was sick and Mia, our other dog was not, they would have to charge me a fee for Mia not showing up for her appt today. I have had nothing but difficulty and negativity since our groomer moved. I asked Holly to speak to a manager or owner and she told me they would not be returning my call and we were no longer welcome there. This is after I asked her to cancel my upcoming appts that were booked each month this year. I am sure that Louie and Mia are much better not going to this place. But it is still upsetting that this is the loyalty we receive for being a customer with recurring appts every 2 weeks for years, and this is how they would treat us.

I started taking my minpin, Thor to Shelly's because he absolutely hated having his nails trimmed…read moreat the vet and I was too nervous to do it at home. At the vet, we had to muzzle him, he was so terrified of the process... But he LOVES going to Shelly's. They definitely know dogs here and can take care of even the most growly customers with care and respect. This is another place that's definitely out of my way, but worth the detour.

My little dog came there for grooming and left there itching with fleas. Did not have fleas before…read morearriving and does not leave my house and not aloud to play with other pets. No help or explanation from owner. I won't be taking my dog there again.

Julie and kayla are amazing! Moved from Chicago and never thought Omaha would have a dog walking…read morecompany. I found them online, immediately responded to my questions came over and met my dogs. The best part, they text you a picture and give updates on how things went. I would recommend them in a heartbeat!!!

Yes, they sit for cats too! I have two cats and one of them gets very stressed out while being…read moreboarded so I contacted Kayla for sitting services while was out of town over the Labor Day weekend. Sue, our sitter was wonderful with the cats. She left notes and photos of the cats every day while I was gone. I would highly recommend them to anyone looking for pet sitting service.

I took one of my cats in here because she had mats on her back and she wouldn't let us get it out…read more Upon arrival, the place is very clean and spacious. They have rooms I think is the hotel rooms for the cats and the grooming area in the back. The reception area have comfortable lounging chairs you can probably sit and wait for your cat along with merchandise items you will probably end up buying if you did stay to wait! Anyway, our cat was able to get her nails trimmed and one of her mats out before she started jumping around and wouldn't let them groom her anymore. We had never gotten her groomed, so I didn't know what she would be like. They didn't charge me for anything they did and just let me know that some cats come in with a calming medication and we could bring her back then. I am very thankful for their expertise and friendliness. I look forward to bringing her back here soon!

My cat stayed for a Thursday through Monday. The staff were very caring and kind (kitty isn't…read morealways the most friendly). When I reached out to see how my cat was doing, they responded via text within the hour. Note: I did have the option to download an app inorder to check in on my cat via camera, but opted out The facility is very clean and welcoming. The room was set up with everything my cat may want; toys, food, water, beds climbing trees and litter box were all accessible. It is such a comfort to know there's a place where I can board my cat knowing she will be well cared for while I'm gone. 5/5 stars