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    Long Island Spa Service

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    3 days

    Response rate

    100%

    Services - Long Island Spa Service

    Pool inspection

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    Recommended Reviews - Long Island Spa Service

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    1 year ago

    Doug was punctual, professional, honest and friendly. I would recommend this company.

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    Douglas T.

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    2 years ago

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    2 years ago

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    Douglas T.

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    Paul Romanelli & Son Pool Service

    Paul Romanelli & Son Pool Service

    (39 reviews)

    I absolutely love these guys!!!!! And this service was cost efficient!!!!!! THANK YOU!!!!read more

    A STRAIGHT AND HONEST "TELL IT LIKE IT IS" REVIEW!…read more Growing up in Brooklyn there was an old saying about people who are "Wanna be know it all's who in reality are totally inept, ignorant, lack any knowledge & expertise in their trade and then make totally buffoon inaccurate statements and then RIP OFF unsuspecting people and UNJUSTLY ENRICHING THEMSELVES! BOTTOM LINE.....Paul Romanelli does not know the difference between his rectal cavity from a hole in the ground" This review applies to Paul Romanelli a/k/a/ the owner of Paul Romanelli & Son Pool service Inc of Blue Point, NY incorporated in NY in 1999. DON'T EVER DO ANY BUSINESS WITH THIS PAUL ROMANELLI A SELF PROCLAIMED "POOL & SPA EXPERT!" His website has NUMEROUS misrepresentations and inaccuracies and my objective is that I do NOT want to see any other consumers getting "HOODWINKED AND RIPPED OFF"! LET'S REVIEW SOME FACTS: A) His Website claims to have "trained factory experts" for the spa brand "ENDLESS POOLS" which is UNTRUE! Even after I sent his telephone receptionist numerous pictures including the "brand" of the spa and pump along with the model #.......so after an exchange of emails over a week AFTER his visit he still had no clue of the model of the pump AND later blamed her (Sylvia) for this "miscommunication!" B) He verbally stated with his extensive knowledge he would be able to procure the same or comparable spa pump to get my spa "up and running" AFTER I GAVE HIM A $200 "GOOD FAITH DEPOSIT FOR A NEW PUMP" and I agreed to pay the balance upon completion of the project and then SCAMMED me a few days later by stating in writing he could not fulfill his promise since there were no parts available and then "disguised the $200" down payment as a "service fee" and then has the audacity to say he gave me a $50 discount! WHAT SLEAZY AND GREEDY POND SCUM BEHAVIOR since they state clearly on their website they provide FREE estimates and proposals! FACT: HE SCREWED ME OUT OF $200 AND ADMITTED HE WAS MISINFORMED BY HIS TLEPHONE RECEPCIONIST AND EQUIVOBACLY STATED IN WRITING "YOU DO NOT OWN AN "ENDLESS POOL" BRAND! IN REALITY HE HAD NO EXPERTISE AND THEN HE BELIEVES I SHOULD PAY FOR HIS MISTAKES AND MISINFORMATION???? A 'REAL MAN" WOULD OWN UP TO HIS MISTAKE AND REFUND MY MONEY! FYI: The ONLY compliment I gave him during our encounter that his telephone receptionist was very friendly and pleasant and requested I send lots of pictures of the "brand" ENDLESS POOL along with the name of the pump manufacturer which was NOT "WATSON" so I did praise her and then he "BRAGGED"... Sylvia works for a call center in Asia who takes calls and schedules my appointments for ONLY $1.50 USD per hour! BUT THIS SHOULD BE A CLUE ABOUT HOW "GREEDY HE REALLY IS" AND WILL OBVIOUSLY LIE AND CHEAT ANYWAY HE CAN TO MAKE A BUCK! C) Sends SEVERAL emails stating in writing that I do NOT own the brand "ENDLESS POOL" but a spa made by "WATSON" FACT: WATSON does NOT manufacture any pools or spa equipment! The"Brand" ENDLESS POOLS AND WATKINS PUMPS HAVE been produced in California by WATKNS WELLNESS Inc. of VISTA California! I have this all documented in writing along with a telephone log! D) When you read through his website or Google pages there are various statements about how many years of experience he has, one says 26 years another 27 years and another 34 years so which is it????? THIS STATEMENT FROM 1996 IS A FARCE! "He rebuilt his own pool, expanding his practical knowledge." Practical knowledge of what? Expertise in NOT knowing who all pool/spa pump manufactures in the industry are located? OR gaining the knowledge of SCAMMING pool/spa owners? E) After getting SCREWED out of $200 I then took some time to research pool and spa pumps in more detail and after spending 44 minutes on the phone with the actual spa manufacturer located on the existing pump they were so kind and informative and provided me with detailed information on every aspect of my "Endless Pool" brand and even confirmed in writing my serial # was on file and in FACT was an owner of this brand and within a week had the replacement pump delivered to my doorstep, so I personally gained MORE knowledge in 44 minutes about pool/spa pumps that Paul Romanelli claims to have gained in 26 or 34 years or whatever BS years he claims! Now it's only a matter of time that this outright scam will be exposed to numerous state and local consumer agencies and then for the "icing on the cake" will be when eventually will seek a judicial remedy in a local court of law and will donate any damages that I will ultimately will receive to an NYPD charity I endorse! Would you swim in a pool filled with slimy pond scum and bacteria??? GIVING YOUR BUSINESS TO ROMANELLI &SON POOL SERVICE WOULD BE THE SAME! So share this review with all your fellow pool/spa owners and DO NOT DO BUSINESS WITH ROMANELLI & SON POOL SERVICE INC!

    Sweeney's Pool Service - Luxury Spa

    Sweeney's Pool Service

    (76 reviews)

    I'm a New York City contractor. I know what it takes to run a job right, and Sweeney's ran mine…read moreright. Joe handled the consultation and construction. Kenny, the owner, and Anthony, the manager, were on it from start to finish. Timing was on point. Execution was flawless. Promises made, promises kept. Nothing's ever perfect, adjustments were made, plans were modified as we went. Every single time, they handled it without me having to chase anybody. I'm enjoying my pool and wanted to give credit where credit's due.

    **UPDATE** The…read moremaintenance manager, Anthony, contacted me and was extremely professional, apologetic, and respectful. He offered to send over two different pool techs the next morning and have our service completed at a heavily discounted rate. Our techs, Alex and Marlon, were wonderful and did a great job. After the service was complete Anthony called me again to see how it went and ending up comping the entire service for us. While it started off a little rocky, they definitely made right nbd us and we hope to use them again. **** Very disappointed in our service, especially because they came so highly recommended. We hired them for a power vacuum and were scheduled for Monday 6/22 between 11-3. When I got home from work at 3:30 the pool techs were fast asleep in their van in my driveway. Once they woke up they worked for about an hour and told me they don't have time to finish (but had time to nap) and said they would reschedule me for later in the week. They left a hose running in my pool without telling me and it ran so long it almost overfilled. We were scheduled to have them come back and finish this Saturday 6/27 between 1-5 and they never showed up. No one called to inform of us a change in scheduling. When I called to cancel any future services with them and express these concerns all I was told was "I understand." I never post reviews, but we are extremely disappointed in the service we received and after getting minimal response when I called to express these concerns, a review felt warranted.

    Long Island Spa Service - poolservice - Updated August 2026

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