What an awesome place, the people are great and super helpful!…read moreThey fix my wheel bearing last minute on a holiday weekend! Good price, good people, I will be back if I ever have a problem!

Staff is friendly, approachable and straight-forward, and I trust that my vehicles are getting…read morereliable service. (Added bonus - the waiting room in their new location is very comfy)

Ethan is nus the person in charge of scheduling and he's fantastic. Game changer. Smart…read morearticulate. He's attuned to your needs. Excellent staffing change. I bought my Jeep here but service was so bad I would take it elsewhere for oil change. Light replacement etc. I had great results last week.

Great customer service and fairly reasonable smog prices especially when it's really the only shop…read morein Mount Shasta that is doing smog checks anymore

On my way back to the bay, my car broke down. The people at Brooks were amazing from the towing,…read moreto giving my mom and I a ride to a hotel while my car was in the shop. I have nothing but good things to say about my experience. The could've easily charged me an arm and a leg for my situation but they were extremely professional.

Routine maintenance, minor repairs, and major repairs all were done professionally and in a timely…read moremanner and at a fair price. Staff are all pleasant to deal with. I am very thankful that I can bring my Sprinter van to a local shop of their caliber. I could have ignored a noise. Thankfully Chris took a test drive and then remedied what would have progressed to a very serious and costly problem. Of course I'd prefer it if my vehicle never needed their help. Who likes car problems? When I need them, I'm happy to bring my vehicle in for their expert care.

I can not say enough positive things about JB Auto of Weed CA. The mechanic is Ed. Ed, worked with…read moreme via phone as I live in Mississippi. My elderly parents AC in their pickup truck completely failed during a recent heatwave. Naturally, they were concerned and stressed about the repair process. As we are moving them here in 3 weeks. My daughter is driving that truck, my father, and 2 large dogs to MS. My mom and I will be in a rental following. Ed knew this information and treated us like family. From the moment they arrived, the service was exceptional. Ed took the time to speak with them directly, patiently explaining the completed AC repair without using overwhelming jargon. He showed a level of compassion that is truly rare in any industry. He prioritized their repair to get them back on the road safely and comfortably as soon as possible. The work was done flawlessly, at a fair price, and with outstanding communication throughout the process. My parents are thrilled to have their AC working again, but even more so, they are grateful for the kindness they received. He should be your forever mechanic, and I will be recommending Ed at JB Auto to everyone. Thank you for your honest, expert, and compassionate service. He is even going to assist my mom in selling my father's motorcycle! Who does that? A true hero, that's who! ~ Karrie Davis Long Beach Mississippi

I had a catastrophic on my 2014 Transit Connect XLT on my way to Springfield Oregon from San Diego…read more I broke down in Siskiyou County and the Tow truck driver suggest I take my van to JB Automotive in Weed, best decision ever. The cost of repair ran to over $10K, initially my warranty company (Fidelity Warranty) was denying my claim but ED form JB Automotive spent an hour of his time on the phone with the Fidelity's Claim Approver and I to finally get it approved. The van is completed and runs great.

If I could give 10 stars I would!!…read more Talk about service!!! These guys are amazing. The skid plate came lose and with every bump we hit, so did the skid plate. Had to pull off, get a hotel room and after 5 calls to mechanics, chanced it that these guys would help. Boy did they! No fuss, happy to help, gave the kids toys and had us back on the road in 10 minutes. They didn't hesitate to help me out and wouldn't charge me!! I really appreciate their help and excellent service. All other mechanics in town, take a lesson from these guys.

(I put this review on Facebook back in July when we were there; thought it wouldn't hurt on Yelp…read morealso). July 23, 2015 at 4:47pm After noticing a burning smell while driving down the mountain with a friend into town from our campsite, and checking the oil to see that it seemed to be empty, The Pit Stop was the first place we found. Although Chad was pretty swamped, he managed to fit my friend's car in in about an hour and not only filled the oil and alerted her to a big leak(and gave us pointers on how to keep on top of it for the drive home to San Francisco), but also vacuumed the floor of the front seat of the car. The other place in town we called took my number and didn't call back til the next day. No big, folks are busy, but I'm not sure what we would have done if we hadn't found The Pit Stop. Thanks Chad!

I was warned by a policeman on my way to Mike's Auto Complete…read more "He'll cheat you," he said. But I had read the wonderful reviews on Yelp and made my decision based on them. I'd also driven from Jubilee Railroad Campground in Dunsmuir, an hour or so away from Mike's, and wanted to deal with damage to my rv when I hit the electrical unit there when I backed into the space I'd been given. Mike impressed me by the way he dealt with me. Before my recent experience with Mike, I thought I was a good judge of people. Now I realize he fooled me. A door of one of the storage compartments of the rv needed to be replaced. "The insurance will probably take a long time to get to your claim," he told me. "If you write a check to me now, I can order one now and get to work on it sooner." I wrote the check. I waited with my rv for 10 days for Mike to get the door and start working on my rv, then I gave up. I told Mike to return the door when it arrived and then return my money. The door never arrived. When I contacted Mike, he said he couldn't order it because the company needed more information which he couldn't provide since my rv was no longer located where he was. I told Mike to send me $1200 from my payment to him and keep the rest for the time he'd spent on the job. "That's fair," he said. It's been over 2 months since that conversation. I haven't been able to contact Mike by phone or email since then. I sent the note below to him telling him that I would post this review if I hadn't received my money by October 7. It is now October 14. I've had no response from Mike. He still owes me $1200.

We had our ancient RV towed to Mike's because no one else would even agree to look at it. The…read moreradiator was shot and various parts were missing after a mechanic in Yreka took it apart and then closed his shop without reassembling it. Mike got it running again, even though he first had to machine some parts that were no longer available. I think he saw it as a challenge. We ended up selling the RV to him in the end, and everyone was satisfied. Mike is an honest and kind man who did his best for us. This was back in 2019, but I recently remembered him and want to thank him and wish him well.

We got a flat while traveling with our travel trailer called Dunsmuir tire they said they could fix…read moreit arrived 30 minutes later Awesome staff, great service tire was repaired and we were ready to go less than an hour later. Definitely recommend!!!

Great family run business! I get my tires and oil taken care of here. They always do a great job,…read morefairly priced, and very positive environment.

When the tow truck driver makes the ride FUN ...Our transmission died on i5and within 10 minutes of…read morecalling AAA I received a cheerful call from David who said " Hello Lori ! This is David from Ramshaw towing.I was thinking of making a trip to Grants Pass tonight and was wondering if you'd like to come along !"David arrived quickly ,hooked us up and we were on our happy 122 mile way.We shared stories and had some good laughs .David made our trip memorable in a good way and I highly recommend him and Ramshaw towing for any roadside need you may have. Thank you David !

My Mother, my daughter and I were traveling through Mount Shasta on our way back home from Eugene,…read moreOR. We love to stay at the Shasta Inn. Mount Shasta is our "halfway point", and we just love the little town. We woke to hit the road home, went outside to load our things, when I noticed my tire was flat the rim. I put in a AAA request. Within 20 minutes, David from Ramshaw's towing arrived. We discovered together that my car does not have a spare tire, but only a tire air compressor. David was so kind, quick to find a solution, and even let us load up in his truck to tow us (and my car) to the nearest tire shop. He had already called the tire shop and confirmed that we would be arriving and that they had the correct tire in case a replacement was needed. David was great, from start to finish! It's nice to know that if anything should happen like this again, we a place to call that we're comfortable with and already have a repoir with. Thank you David and Ramshaw's towing for providing EXCELLENT service.