Best ever! Everywhere should have a pharmacy like this one!…read moreNever have I been in. Pharmacy where the shelves are stacked with natural remedies and a full herbal apothecary. Staff is super friendly and Ishmael really really cares about people and helping to educate his customers.

Absolutely best pharmacy ever. Feels comfortable and family like to me. Also gets all of my…read moreprescriptions and everything very well taken care of. Owner, Ishmael, is amazing and super caring and intelligent and good at what he does and the place he runs. I actually live closer to other pharmacies but still go here because it's the best.

Hey, being from the Mainland, it's great to have a familiar grocery store to shop at. There is…read moreplenty of parking and local goodies such as pineapples! There is nothing like a Hawaiian pineapple people. After having one of these, you will be able to tell the difference from others. There is a gas station currently being built which is great. And, your mainland Safeway reward number works here just fine. Nice place to get your groceries if you aren't looking to get Costco size items.

Needed a snack (okay a quick meal) that was easy on the tummy as we were scheduled to fly out in a…read morefew hours. We'd been on a bit of a self guided sightseeing adventure. Why not Safeway I asked, there will be a deli and we can get a few things. Did. Easy to get to, lots of parking. What a refreshing place, very light and airy interior with wide aisles people walking around in a friendly manner (I have not witnessed anyone in a hurry, angry, nor have I witnessed or experienced road rage on this island). Great atmosphere. I went to ask about the poke bowls and was told what was out was it as they'd already gone through all the fresh fish for the day. Man in a way that was great ... I knew then it was all fresh, what was there was going to be awesome tasting and run with it. Probably not the most filling thing to order, but then it wouldn't sit (grumble) on my stomach for the long flight back. Wide selection of everything you're probably used to getting (staples) on the mainland, it just all probably costs (it does) a bit more on the island due to shipping, etc. Cheaper than a restaurant and FRESH though. Clean parking lot (I am one of those people that bring buggies from the parking lot to use while shopping), friendly place, easy location. Shopped on: 12/11/2024 at 76-971 Henry Street.

My wife was driving... parked our tiny car whet another vehicle had just pulled out. (Who I assume…read moreis the owner) of the pharmacy aggressively told us "he will tow" our car. We were dumbfounded as we had no idea why... as well as his aggression. (As a professional I suggest he sees a therapist) we pulled out of the area. Parked elsewhere. My wife walked into The pharmacy where same man said oh I wasn't aware you were coming in here... she advised him to learn manners and left.

Outstanding customer service, professional and caring staff and quality compounded medication!read more

Quit sending me advertisements for all these great deals on products that you don't even have…read moreavailable in your store. Pretty much every time I go to find something that was advertised. It's not in stock. It's a waste of my time and I'm sure others feel the same way.

This is by far the best pharmacy in Hilo. The pharmacist Marq Simms & his great staff have been…read morehelping me with medication for myself as well as my patients for 2 decades. They always give both professional & friendly service and are willing to take the time needed to explain medication & how to use it. I am so sad to be loosing this crew as CVS has decided to close this pharmacy in May 2022! Wishing you all the best wherever you go!

Friendly service through the busy season. Pharmacy with cool deco lights in med containers. In the…read morefront Grinch is an official Longs employee Busy location. Shelves are stocked.

Longs is now CVS. Imagine this is new as the signs all says Longs but the checkout and receipt say…read moreCVS. We stopped in after visiting BikeWorks nearby. Some areas were well stocked and some less so, but we found what we needed: mouthwash, vitamins, and a few snacks. Self check was the only option and the line was long, but it moved. It's conveniently located on Palani, near downtown Kona.

Their phone system makes it impossible to get anything done or get to a human. The phone system…read moreonly lets you use one phone number and ties it to only your Rx. It won't let you fill for any other members of your household. No way to just enter Rx number to fill, have to go thru long automated "authentication"

In the last 4 days I have been on hold trying to resolve a prescription problem for over 2 hours…read moreeach call and there have been several!! Now we need to drive an hour ( in both directions )to stand at the counter to see if they have the medication.... I know they are short staffed. Longs you need to pay people more, create incentives, DO SOMETHING or close your doors.

Clean, well-stocked, reasonable prices and had everything we needed plus we picked up a few…read moresouvenirs at reasonable prices. Near our hotel. Gotta love Long's.

I called 3x for info on pharmacy! First of sll not acceptable when all 3 calls answered they did…read morenot know their store number! I was slways trsined from snother store that we answer the phone with our store number! None of the cashiers answering knew their store number and had to ask their manager or other cashier nesrby. This took up an amount of time that was very annoying over the phone and unprofessional. Do better!

I am a regular customer here and every staff member is very helpful and kind. I also do shop and…read moredeliver orders here. So I was very surprised and upset that the security guard was harassing me when I was trying to finish a phone call I was having in the parking lot. I had about 15 minutes till midnight and planned to go into the store after my very important phone call and that is when she approached my car and was trying to force me to leave and yelled at me that I was loidering. I was parked there specifically after completing a bunch of food deliveries, waiting for my next delivery and possibly a shop and deliver order from that specific store, which happens often. So, I forgot about going into the store, she disrupted my important phone conversation and ruined the ending of it where my friend was praying with me. I drove to the parking lot in the other side of Burger King to finish the phone call and ...SHE FOLLOWED ME TO HARRASS ME MORE! So I was very worked up at that point and I had to end my conversation abruptly, I rolled the window down and put on really loud gospel music because I was feeling very irritated at that point and then I drove away.

Never on time. Never helpful. They repeatedly insist they're out of network even when my insurance…read moreconfirms they're in network. Every visit turns into an argument, a delay, or an overcharge. I've given them chance after chance, and nothing ever improves. Save yourself the frustration and use another pharmacy