Excellent place for an overnight getaway or just a day trip and great breakfast, lunch or dinner…read more Very very nice.

A Beautiful Setting, but a Disappointing Experience I first…read morediscovered the Geodomes at Inn & Spa Cedar Springs while searching online for unique places to stay in Hocking Hills, Ohio. The domes were a little more expensive than what we would normally spend for a couple of nights, but we decided to treat ourselves to a special experience. Unfortunately, our stay got off to a very difficult start. After arriving, we checked in, booked our two complimentary breakfasts, unloaded our vehicle, and settled into the dome. The accommodations themselves are nicely designed. The dome is a good size, with a small kitchen area and a bathroom with a private toilet and shower. There is no sink in the kitchen area, but overall, the space is comfortable and the large windows provide a beautiful view of the surrounding forest. The problem occurred almost immediately after we arrived. My wife went into the bathroom, and when she attempted to leave, the door would not open. The latch was catching on the frame and would not release. I am a window and door contractor with 25 years of experience, so I spent approximately 20 minutes trying to get the door open. Unfortunately, because I did not have tools with me and the door was installed so tightly, I was unable to release it. I went to the front desk for assistance and was told that the maintenance person had already left but that they would try to get him back. Approximately 15 minutes later, he returned, and we went to the dome together. He initially tried to slide a credit card between the door and frame for several minutes. I suggested removing the handle set and asked for a Phillips screwdriver. Unfortunately, the tool kit he had brought contained a socket set rather than a screwdriver. He had to return to his truck and came back with a small jeweler's screwdriver set, which was not suitable for the job. He then left again to find another screwdriver. While he was gone, I continued trying to release the latch using the foil cutter from a wine corkscrew. When he returned several minutes later, I was finally able to release the latch by applying upward pressure to the door while manipulating the latch with the foil cutter. My wife was trapped inside the bathroom for just over an hour. Once we got the door open, I suggested removing the handle set so the problem would not happen again during our stay. The maintenance person agreed, and the handle was removed. I want to be clear that I appreciated the effort made by the individual who came to help us. We later learned that he was actually the lawn care facilitator rather than a dedicated maintenance employee. He did what he could with the tools available to him. However, the fact that a guest was trapped inside a bathroom for more than an hour due to a defective door is a serious safety concern. I contacted management the following morning and was told that the guest relations manager would call me. I eventually received the call at approximately 4:30 p.m. We discussed what happened, but the manager appeared to believe that the entire incident had lasted only about 15 minutes. I corrected several details regarding the timeline and explained exactly what had occurred. Unfortunately, at the conclusion of the conversation, management offered no accommodation, discount, or other gesture acknowledging the inconvenience and potential safety issue. Even a simple offer of a couple of drinks at the bar would have gone a long way toward demonstrating that they valued our experience. Instead, the response left us feeling that the financial aspect of the stay was more important than customer satisfaction. There were a few other things worth mentioning. The water system in the dome uses naturally hard, untreated water, and the water has a noticeable sulfur smell when running. The odor can permeate the dome, so bringing an air freshener may be helpful. The on-site restaurant, however, was a positive part of our experience. The food was very good, and the service was excellent. The grounds are also well maintained. One additional concern is that the path lighting leading to the domes was not functioning during our stay. At night, this meant walking to and from the domes in essentially complete darkness, which is another issue that should be addressed from a safety standpoint. Overall, the Geodomes themselves are attractive, comfortable, and located in a beautiful setting. Unfortunately, our experience was overshadowed by the initial incident and, more importantly, by how management handled it afterward. Things can go wrong at any property. What matters is how management responds when they do. In our case, we were hoping for some acknowledgment that what happened was unacceptable and a small gesture to show that our safety and satisfaction mattered. That did not happen. The Geodomes at Inn & Spa Cedar Springs have a lot of potential, but based on our experience, I would not stay here again. If you decide to book, I would hope that everything g

Blown away fromThis place and will Definitely return!! The quality of the massage was the way that…read moreI've ever received.

If you're looking for a massage that's more than just a light back tickle -- let me introduce you…read moreto Andrea at Open Sky Day Spa. I asked for deep tissue, and she must've taken that as a personal challenge because WOW. This wasn't a massage, this was an exorcism of knots. Andrea's hands were like tiny sledgehammers sent straight from the gods of relaxation. She found tension in muscles I didn't even know existed -- I think at one point she was negotiating peace treaties between my shoulder blades. Now, don't get me wrong, it hurt so good. That perfect combo where you're thinking: "This is slightly painful... but if she stops, I'll cry." By the end, I felt taller, looser, and about three stress levels lighter. Pretty sure I left the table speaking fluent dolphin. The spa itself? Super calm, smells amazing, and has that soothing music that makes you wonder if you've accidentally wandered into a yoga retreat. Add Andrea's superhuman strength and skills, and you've got a winning combo. So, if you're ready to have your stress kneaded out of existence (and maybe discover a new pain/pleasure threshold along the way), ask for Andrea. Just don't schedule anything too ambitious afterward -- you'll be too relaxed to function.

I decided to surprise my wife with a full spa treatment from hair and nails to a sensory…read moredeprivation tank experience! This requires multiple businesses however the last was a $200 hair smoothing, so I called and set up the appointment as well as paid for it a week in advance. I was told about the treatment that my wife has been wanting done for years, I don't know the name of the employee from the business I spoke to when I set up the appointment however, she told me the do offer the hair smoothing keratin treatment for $200 and it will last for 8 months! What it is, is a 2-4 hour treatment and when everything is done my wife would not have to use a hair iron again for 8 months because the chemicals they put in her hair and scalp, keeps the hair straight and if it got messed up a little like out of the shower for example, all she would have to do is run a brush through it and it would fall back into place as if she just used a hair iron. So the day of the appointment after the treatment she was told by the woman that did it the total was $235 and it was going to last her for FOUR MONTHS!! Not the 8 I was told, after telling me this I was a little upset because I thought 8 months for $200 is fair, instead they lied to me and the price was the same but the time it lasted was cut in half! I called them and the receptionist had the manager call me. When she did my wife was beside me so she can confirm I was not yelling, cussing or angry with this manager at all. All I expected was either a half off coupon for next time or for 50% of my money back, I thought that was fair since I was lied to and the treatment would only last her for half the time that I was told! She was extremely rude to me and said none of HER employees would have ever said anything like that because that's not true and proceeded to call me a liar and said "I don't know where you read that at on the internet but that's not the way this works!" So I asked again for a coupon or half off and was hung up on! They will not answer now Like I explained to the manager before she hung up on me and will not answer to me again, I told her it was one of her employees that was mistaken in telling me this because I would have never paid $200 for just 4 months! 8 months would've been worth the price, I was also told it was a 4 hour treatment and my wife said that they rushed her through! When I asked her if I could get half of my money back on my card or a substantial coupon for her next treatment She hung up and won't answer ZERO STARS I will update on here if I can ever get ahold of the manager again and maybe rectify the situation. Yates_04@yahoo.com if the owner would like to call me to help me in this matter.

I am temporarily living in Chillicothe and DESPERATELY needed a hair cut. I found this place…read morethrough yelp, and was so pleased. I have long hair and only needed a wash and cut. I got there at 5 and was done by 5:30. Rachel did an awesome job, restoring my hair back to healthy and she was fast and efficient (and not to mention very sweet and friendly!) and I will definitely be going back!

I called on a Monday with a big request; a group of 5 for massages in the late afternoon. By some…read moremiracle, they were able to fit us in and were so accommodating. My massage from Eevi was excellent. This spot is so cute and cozy! While we waited for each other we were able to relax and stretch in the upstairs "living room" area and the concierge made is the most amazing hot tea! This was just the experience we needed after a very long work trip! I would love to come back next time I'm in town!

I highly recommend this place! Working with Erin was such a treat. I recieved the energy treatment…read moreand I still feel it even now. The vibe was so relaxing and bohemian. I really enjoyed myself.

I was excited to find a place that was open on Sundays. Unfortunately the woman doing my pedicure…read morewas late but they did give me a discount for waiting. I scheduled a Papillion pedicure but don't think I got all the steps that were offered. I had to ask for the scrub and massage. Disappointed in both because she only did my feet and ankles unlike other places that do your lower leg. The place is nice and convenient.

I was in town for work in September and I had a fabulous deep tissue massage with Natalie! It was…read morevery quiet, the bed was warm and she was very experienced (talking just enough). I felt so much better when I left! Would definitely recommend. The only negative thing I can mention: no one was at the front desk when I came in ... there was a gal giving a manicure to a client (guessing it wasn't her "job" to acknowledge me) ... so I just sat down and waited. It wasn't "terrible" but I did want to include as feedback for the future. :D

Good atmosphere, but overpriced, and under massaged .. way too gentle. I feel no difference then…read morewhen we walked in. We got a couples massage 3XL+ for nearly $600 you'd expect better services. Only one part felt good when he briefly used a tool down my back, but that lasted two minutes out of an hour and a half when we were scheduled for 25 min facial, 25 min massage, and 25 min foot massage, plus an additional 50 minutes. Should have lasted 2 hours but it was cut short by 30 minutes. Got there early, the appointment was 11:30 and we got dressed at 1.

Had such a relaxing time at Ash Cave Spa today. The person I worked with (Katherine?) had such…read morebeautiful and amazing energy. You could feel her positivity and kindness right when you walk into the room. I was in one of the private rooms and it was great! Very calming, nice music. The session felt wonderful and really brought me down from a stressful time I've been having. In response to some other reviews, yes the building is older, but that is also part of the charm. I wanted to feel like I was disconnecting from city life and I did. Had one of my best massages had half the price of what I could have paid in Cincinnati. Really recommend if you want to disconnect.

I went Great Stone Castle and Spa for a solo Birthday get away. A gift from my husband. The…read morebuilding itself is beautiful and the history was everywhere. Walking into the castle felt like walking into the 90s with the decor and homey feel. I enjoyed walking around and looking at all of woodwork,decor, and pictures The hosts were very kind and welcoming. I had an hour relaxation massage and hand and foot scrub. Very relaxing and just what this tired Mom needed. The Brighton room was cozy and peaceful, the bed very comfortable. I had peace and quiet and that was just what I was looking for. To top it off, I had ordered food delivery and after 2 -1/2 hour wait it never came and I had no dinner. One of the hosts, Jerome found me and I explained and he insisted on making sure I was fed and heated me up a steak and fried potatoes. I was so grateful and it was delicious and way better than the delivery that never came. In the morning I was fed the fluffiest Griddle pancake that was soft on the inside and crispy on the outside served with honey vanilla butter sauce and maple syrup. I also had cheesy eggs toast and sausage. It was all fantastic! I had to take half home it was so filling. I recommend this place to anyone who wants a relaxing night away. It's like stepping back in time and the Spa is beautiful. Andrea was so kind and her services were excellent! Thanks for a great night!

Gorgeous property with absolutely stellar spa services. My husband surprised me with a spa day here…read moreand I was totally blown away. I was a bit hesitant, because, to be honest, the decor in the mansion is a bit outdated. Still beautiful, but slightly cluttered. But the spa services were absolutely fantastic and very reasonably priced. The facial, body wraps, scrubs, and massages were all A+. Owners were very sweet and accommodating and the food was good. I would drive up from Cincinnati any time for a massage from Randi!

Beautiful and relaxing space. Massages are wonderful. 4 stars based on my last massage, where I was…read moreoffered a Paraffin treatment for an up charge. Rather than add additional time to the hour massage I already paid for, the therapist spent a good deal of time obtaining the paraffin (during the time I was supposed to be receiving a massage) and did not add this time or the paraffin application time to my massage time. I would not recommend agreeing to the paraffin treatment during your massage.

Serene Spaces is so great! I've had all the services they offer. Their Deep Tissue Massage and…read moreFacials are great. The pedicures with the paraffin are SO relaxing! They use a gel polish called Gelish, and it lasts a good 2-3 weeks. It's beautiful. It's like a big city spa but half the price. I highly recommend! Also, the restaurant in that building is called The Rusty Keg. They're amazing too! Also, the address has changed. It's a little further down the same road. 1801 Columbus Avenue

First time here and they did an amazing job on my feet I will be back for my hands as well!read more

They do provide the bestest service around! If any customer doesn't satisfy with their service just…read morelet them know. They will try their best to make you happy!