1. Loper's Equipment

    1. Loper's Equipment

    0

    Patchogue, NY

    Loper's Equipment

    3.0 (16 reviews)
    ModerateHome & Garden
    Open 8:00 am - 6:00 pm

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    1 year ago

    I've been renting, buying and having my equipment serviced there for decades. Excellent in every respect.

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    2 years ago

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    3 years ago

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    9 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    Great family run business. Really nice people and more importantly, trustworthy. They won't screw you

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    4 years ago

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    4 years ago

    I have always used Loper's in a pinch. They always are friendly and provide great service. The hours are convenient and open on weekends.

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    8 years ago

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    6 years ago

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    11 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Review Highlights - Loper's Equipment

    (Tip: Never leave any gas in the engine for extended periods of time.) The lovely woman up front explained that a $50 deposit was required.

    Mentioned in 2 reviews

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    Fantastic Gardens Of Long Island

    Fantastic Gardens Of Long Island

    4.2
    (33 reviews)
    0.4 mi
    $$

    Fantastic Gardens of LI didn't quite live up to the name for us. We stopped in hoping to find some…read morehealthy boxwoods and ended up leaving without any. That said, they have a nice tropical plant selection, so if that's your thing, it might be worth the trip; but, overall, the place leans much more toward annuals than perennials, and the large tree options were pretty limited, mostly dwarfs, not much variety beyond that. Prices felt higher than what we usually see at other Suffolk County nurseries, though we didn't buy anything to compare directly. What really stood out was the lack of service. The parking lot was full, but it was hard to find anyone actually working or available to help. If you're after perennials, boxwoods, or larger Japanese maples, Forge River has had a much better selection in our experience.

    Very nice and large selection of hanging baskets and plants overall. Parking lot is tight…read moreespecially if you go on Mother's Day weekend. Hard to find someone to help you if you want one of the hanging baskets that is hard to reach. Easily spent $200 on 5 hanging baskets and a few small potted plants. There are regular bathrooms and a few picnic tables on-site. Great coffee truck that had delicious coconut ube latte!

    Photos
    Fertilizer, insecticides, & more in our retail store in Patchogue
    Fertilizer, insecticides, & more in our retail store in Patchogue
    Inside our cactus greenhouse where you can find one of our owner's own personal collections of unique cacti
    Inside our cactus greenhouse where you can find one of our owner's own personal collections of unique cacti
    Fantastic Gardens Of Long Island

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    The Home Depot

    The Home Depot

    2.9
    (58 reviews)
    1.9 mi
    $$

    I am writing this review because I am extremely disappointed with the way my return was handled and…read morewith the level of customer service I received from Store Manager Muffin. I am an Elite Home Depot customer and have spent a significant amount of money with the company over the years. This is not my first purchase, and I have generally had positive experiences with Home Depot. Unfortunately, this experience was the exact opposite. I had ordered materials for a deck and awning project, including 63 boards totaling approximately $1,500. The materials were delivered to my home, but I ultimately did not need them and wanted to return them for store credit. Before coming to the store, I called and explained the situation. I was told to come in so the store could assist me with the return. When I arrived, I was helped by Michael and another manager. Both were professional, respectful, patient, and genuinely committed to helping me find a solution. They attempted to locate my order information and checked whether Home Depot had taken a delivery photo of the materials. Surprisingly, there was no delivery photo on file, despite the fact that Home Depot had taken delivery photos on my previous orders. Fortunately, I have security cameras around my property and was able to provide video footage clearly showing the materials being delivered to my home. Michael reviewed the footage and acknowledged that the materials had indeed been delivered. Even though the system limitations created challenges, Michael continued trying to help. He was able to process a partial return and issue me two store credit cards. He explained that the system was limiting the amount that could be returned under my ID and advised me to return with additional identification from members of my household so they could continue processing the remaining return. Following the instructions given to me by Michael and the other manager, I left to gather the requested information. Since the boards were already at the store, I left them there and returned shortly afterward. When I came back, Michael and the other manager were on lunch, which I completely understand. I was then assisted by Lisa. She informed me that Michael and the manager had already advised the staff that I would be returning to complete the transaction. Everything seemed to be moving in the right direction until Store Manager Muffin became involved. The moment Muffin stepped in, the entire experience changed for the worse. Instead of listening to the facts, reviewing the work that had already been done by her team, or attempting to find a resolution, she was dismissive, rude, and unwilling to help. It felt as though she had already made up her mind before even hearing the full situation. The professionalism and effort shown by Michael and the other manager were completely disregarded. What frustrated me the most was the inconsistency. Earlier in the day, I had spent considerable time working with employees and management who were actively trying to resolve the issue. I followed every instruction they gave me. Yet when I returned, Muffin completely changed the direction of the conversation and refused to continue with the process her own team had started. As a customer, it is incredibly frustrating to receive one set of instructions from management, follow them exactly, and then be told something entirely different by another manager. Rather than looking for solutions, Muffin seemed more interested in creating obstacles. There was no effort to provide customer service, no willingness to work with me, and no attempt to understand the situation despite the evidence that had already been reviewed and the time already invested by her staff. What makes this situation even more disappointing is what happened afterward. After being unable to get assistance from Muffin at the Patchogue location, I went to the Selden Home Depot. The management team there reviewed the situation and successfully processed the return, even though the purchase had originally been made through the Patchogue store. That fact alone speaks volumes. The Selden management team demonstrated professionalism, common sense, and a genuine willingness to help a customer. They listened, reviewed the information, and found a resolution. The experience at Selden was everything my experience at Patchogue should have been from the beginning. The difference between the two stores was night and day. I want to specifically recognize Michael, the other manager who assisted me earlier in the day, and Lisa. They were respectful, professional, and genuinely tried to help. They represent the level of customer service that customers expect when they walk into Home Depot. My complaint is directed at Muffin and her handling of this situation. Based on my experience, she demonstrated poor customer service, poor communication, inconsistency in management decision

    Everyone is super friendly and beyond helpful...NOT LIKE THE ONE BY MY HOUSE((hint,it was the drive…read morein by the farmers market).. Good luck getting help there. My friend and I were assisted 3x without asking and promptly had in our cart all of the items that we needed. Even the cashier on the self ring registers was on his job,whoever is the GM here:GOOD WORK,YOUR EMPLOYEES ARE VERY JOYOUS

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

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    Loper's Equipment - homeandgarden - Updated July 2026

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