Tim and Olaf were knowledgeable and helpful during our last trip to Island Rec. They were able to…read moreanswer all our questions and addressed concerns. They easily looked up purchase history on our account to make sure everything we were getting was compatible. We bought a new black and decker pump along with some cartridges. I love when you get in store rebate gift cards, be on the lookout! We came on a Saturday about ten o'clock and were quickly helped no wait time (*it is early spring). Don't expect it not to be loaded with customers in the summer. They had great sales going on and a ton of selection. If you're not a VIP definitely sign up it's free and you'll get the sale fliers mailed to your house so you never miss a deal.

I was in the store getting some supplies and Austin helped me, he was so helpful and sweet, I hope…read moreif I have to go back he's the one that helps me, the best experience I have ever had at Island Rec.

Veronica helped me out sooooo much. My skimmer is clogged and the pool started to get green. She…read moretold me to use green to clean and then shock the pool 5 mins later and then shock again then clear it up and I started to do it and an hour later the pool cleared up! I never seen anything work so fast. THANK YOU VERONICA. I'm not ever going to Dunrite again to check my water. I'm so happy.

Here is an update from June 2019: Last year Leslie's closed…read moremy pool and exceeded my expectations. Now this year I had them open my pool. How did that go you ask? Well last year's amazing service was no fluke. These guys are the real deal. Called to let us know when they'd be arriving, opened pool and cleaned up. Jon and David were easy to talk to , eager to please and showed real pride in doing an awesome job. It really says something about Leslie's as a company when the employees go above and beyond what is just required to do a job. Jon and David really made sure we understood our next steps and what to expect with the pool. Those extra few minutes they took to provide great customer service makes all the difference. Great company, great customer service and a great job. Opening and closing a pool is a stressful thing. Well it used to be until I discovered Leslie's. I had been dealing with another company and on the phone they always said "Don't worry" but in person it was "We don't do that." After another bad opening experience I took my water to Leslie's to be tested, for free. The only thing I needed to do was run the filter and get the salt level lower. They said to bring a sample in again a week later and sure enough everything was perfect. I scheduled a closing for October and the team showed up as scheduled, big smiles and ready to help. They put both the leaf cover and regular cover on. Explained everything they were doing and noted the account for the things we would need to open pool next summer. They insisted on storing the pump, filter and accessories for me. I didn't have to lift a finger. The team today, Jack and David, were awesome. They were professional, friendly and extremely customer service oriented. Josh in the Patchogue store is always ready to help out and give honest advice. I recommend Leslie's wholeheartedly.

Couldn't be happier with our pool! Got several estimates, but Long Island Pool and Patio offered…read morethe best completely customized package to meet our needs. Completed on time, customized the way we wanted. The software they use allows you to have a direct line of communication with virtually hourly updates. Billy was on top of every single detail. Highly recommend Long Island Pool and Patio!

Kenny was excellent at getting the project moved forward where I had been stuck for years with a…read moredifferent company. Great product and no-nonsense.

I have purchased two Hot Tubs myself+ my parents, + several for clients over the last 30 years…read more I recently needed help on a warranty claim on a 2012 BGE and Krista was able to help me within the hour. Joe was always been great and my recent purchase & installation went great we love the hot tub thanks again Krista

I have my second hot tub from Oceanspray. I went back the second time because the service was…read morealways so good. That's most important to me. The pandemic was rough on everyone and things got a little shaky, to be honest. That may account for some reviews on this page. HOWEVER, now that Christine is in charge of service, they are the company I was counting on them to be. She returns calls and more importantly, she listens! Paul is one of the techs, and he is wonderful. Also, if I can't be here, they just come and fix what needs to be fixed.

Over the years I have encountered many different pool issues…read more Any and every time I have called Patchogue Pools and Spa the staff has always directed me into finding the right solution to any pool challenge. Their helpful insights have saved me many dollars in allowing me to do many of the necessary fixes. I will continue to buy my pool products from them as a gracious thank you. Regards Andy

Terrible customer service, they confirmed a pool opening for me but asked me to call back with the…read moredimensions-despite having been a client with them in the past. When I called back, the gentleman literally said to me, "I don't care who you spoke to!" and hung up the phone. The pressure of pool openings is obviously too much for them to handle.

Garrett did a great job with my pool opening. Great communication and I am really impressed. He was…read morevery professional and friendly to boot. He made it look easy - although it isn't. I'll certainly be booking him for all my future pool work and I strongly recommend him.

Garrett was referred to us by a friend. He is consistently reliable and has opened/closed our pool…read moreand done vacuuming services for us. A very reliable pool guy we will always try to use . Thanks Garrett!

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

They hire a bunch of amateurs to come and close and winterize my in ground pool. I called them…read moreimmediately after about my concern that they did not add enough winterizer chemicals but they said that's how they do it. The next spring my pool water was all black. It took me a week and 6 gallons of liquid shock to clear up. First time in 20 years this ever happened. Very pissed off at them.

job: install an above ground 12x24 pool. Had inexperienced (3 weeks) tech working with a more…read moreseasoned install tech. The job was messed up....the liner ended up having to be removed and we waited 2 1/2 more weeks before another liner was installed! I sent down payment Jan'24 and the job was not begun until the end of May (original date May 7 ). Buyer Beware

I am changing my review of this company from a 5 to a 1 Star rating. I no longer wish to use this…read morepool company for my future openings/closings/cleanings. Unprofessional and problematic to say the least.

From the owner: We specialize in opening and closing inground and above ground pools, power vac pool cleanings,…read moreweekly pool care, trouble shooting and fixing pool problems, turning green pools clear again, liner repairs, and installing new Loop Loc winter covers. We're honest, reliable, clean cut, charge a fair price, answer the phone, we're respectful of your home and property, and we are good at what we do. Our goal is to build long term relationships by making our customers happy...one job at a time.