Very helpful staff. Helped me choose glasses in my budget. Doctor was also very nice and…read moreinformative.

Transferred here after Dr McMurdy left Novato and very happy with my exam and the care I received…read more Friendly staff. Convenient location with parking. Nice selection of frames. They take vsp so that's a win!!!

Dr Jasmine Chen is a fantastic optometrist and by far the best optometrist that I have ever been…read moreto. She is not only the best optometrist, but the best overall doctor. She has all the latest high tech equipment and is incredibly knowledgeable and thorough. She takes her time, explains everything she is doing in easy to understand language and is a genuine, warm and caring person. In today's world it is very rare to find a physician that I can say is the best doctor that I have ever been to! And she lives locally in Novato!

The doctor is extremely thorough and answers all your questions. I would recommend anyone to have…read moretheir eyes checked here by a true professional.

When the Drs. Huang were our optometrists, it was great…read more One retired, one left and the replacement is really young (I don't even know her name). 3 tries to get my Rx right and it never happened. I demanded a refund to my insurance, took my Rx to Costco and purchased 3 pairs of glasses for the price of one at the doctor's office. We'll be searching for a new practice.

BACKGROUND: I was trying to find an optometrist during the…read morelast half month of the year to get my eye exam and a new pair of glasses. Of course, everyone had the same thought and I was frantically trying to find a place that had an opening and one that would fit my schedule. I cross reference on VSP and Yelp for good reviews! I filled out their questionnaire to set up an appointment on their website. They called me to schedule an appointment and lucky for me, they had a cancellations the day they called me and it worked for me. Tip: ask to be put on a wait list for cancellations if you are flexible with appointments time and need one before a certain date. EXPERIENCE: 5 stars! I had Marissa Huang and she was sooo nice! I felt like they were considerate of all the covid precautions. I didn't have long waits nor did I feel rushed. I had my routine eye exam with dilation. Picked out a pair of glasses with blue light and anti-refractive coating. It was an easy process. Only thing is I wish they has the circular gold/silver frames. They also don't carry ray-bans. I ordered my glasses and picked it up in 2 weeks. They have their own parking lot. I would recommend this place!

My husband and I have been patients here for the past 4 years since moving to Novato. Honestly- I…read morewent here initially because it's so close by our house. However, we keep going here because it's a well-run office with good staff and a nice selection of eyeglass frames. Their prices are super reasonable and it's comforting to know we can stop by anytime we need our many pairs of glasses adjusted. Novato's small business community is hurting in a lot of ways. Luckily this place seems to have their act together so hopefully they won't lose their lease in Pacheco Plaza like the hot yoga place did

Find them terribly rude and short with people. Ordered contact lens which I was told would arrive…read morein a day or two but then wasn't told they would be closed the entire following week. There were many other issues, but will just leave it at that. Need to be more customer service oriented.

Dr. McCurdy was 5 star great in my 4 years with him! However, he has retired. If he's gone, I'm…read moregone!

Dr. McCurdy was great, until he switched to Total Vision corporation. He continued to be…read moreexceptional But the employees hired after Troy left have never been up to par. The selection of glasses diminished. The customer service diminished. I was unable to get answers to basic questions while attempting to buy glasses for my daughter. Now, they are doing virtual appointments with an optometrist which is ludicrous. Very sad legacy left behind. But happy he is able to retire and enjoy his family!

I had a sudden problem with my eyes that required immediate attention. The practice squeezed me in…read moreto a busy schedule and I received amazing help from Dr. Tsang. I can't say enough about how much he helped me.

I have gone to Dr. Tsang for two years now. I have had glasses for 40 years, but I want another…read moreoptometrist in Novato and had to have three corrections to prescription and it still was not right. Dr. Tsang was able to correct the prescription immediately and I have been fine since. He is very good at explaining all the technicals of eye care.

Dr. Chun is great! I saw her at Costco Novato, just for a prescription, and left knowing a lot more…read moreabout my eye issues. She took time with me, communicated clearly, and gave me more information than my last two visits to an opthamologist. And I got the prescription, which my opthamologist no longer does.

Love her. Quick efficient. She was very professional. I love that she was quick. I walked in and…read moregot seen asap.

Dr. Wong is a wonderful person and doctor. I have been going to Dr. Wong for years. He is very…read morethorough and explains everything he does and why he is doing it. You won't find a more contentious and caring doctor. You only have 1 pair of eyes. SEE Dr. Wong.

Very patient, great explanation of process and exam. Very helpful with finding right contact fit…read moreand glasses rx. No complaints on quality or care.

I had an outstanding experience with Chris, who helped me figure out a custom lens solution for my…read moreTom Ford frames. Wonderful to have someone with so much expertise help me out! A+

I had an amazing experience here the other day. They were able to get me a same day eye exam…read moreappointment when I realized I was critically low on contacts and everyone was beyond helpful and kind (helped me fix my glasses, made copies of receipts for my FSA, told me about rebates, etc.). I was hesitant to have the remote optometrist, but the tech was so good it didn't even matter. I will definitely be back.

Terrence and Glen were great at check in and excellent technicians in the screenings before seeing…read moreDr. Tiffany Lau. Dr. Lau was professional, detail oriented and exuded great patient care. I highly recommend Dr. Lau and her team for a full eye exam.

I came to the office for a contacts lens exam and was provided lots of sample contacts. I also got…read morea retina scan (no dilation needed) which took less than a minute to do. I never skip these now after a friend of mine had a retinal detachment which caused vision loss. The staff were super attentive and kind. The doctor was also very patient and answered any questions and concerns I had about my eyes. It was definitely a pleasant experience coming here!