The food we had was really good. The smothered burrito is popular for a reason. Sometimes I just want generic Mexican food you can get in a combo plate (as in a super cheesy enchilada with a taco or tamale or whatever right next to it). This fills that need. [[HIGHLIGHT]]The service and atmosphere are a little weird though.[[ENDHIGHLIGHT]] The menu is confusing and needs to be explained. When we tried to order a combo plate we were told not to and to find something else. After he explained it, it made sense. But the menu was not clear that it just included one specific type of each item listed, and you didn't get a choice. It was awkward when he teased us for thinking we could get choices at the listed price. [[HIGHLIGHT]]We felt a little out of place the whole time we were there, but we would go back now that we understand how the menu/food works, since it was good.[[ENDHIGHLIGHT]] Oh yeah, we were also confused about the chips and salsa and the way things were set up here. They bring you an empty bowl and then you squirt the salsa out of a bottle (like a ketchup bottle) into it. No one explained any of these weird things, and we kind of just looked around. [[HIGHLIGHT]]The waiter described it as a place for truckers and locals. That's makes sense.[[ENDHIGHLIGHT]] read more

I got to go to lorenas and check out. Their yummy food, it was delicious and affordable. [[HIGHLIGHT]]The restaurant décor is very nice and I was really pleased at how comfy and cozy.[[ENDHIGHLIGHT]] The place is the service is very good people were very nice. They treated you with respect and answered your questions.. read more

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After reading some of the reviews, I wasn't sure what to expect, but my husband and I decided to give this restaurant a try. We are so glad we did. The staff was friendly, attentive, and welcoming from the moment we walked in. The prices were very reasonable, and the food was fresh, flavorful, and absolutely delicious. We will definitely be returning. If you're looking for authentic Mexican food in Bountiful, this place is a hidden gem. Please give them a try !!!! read more

Lorena's Restaurant - Authentic soup - Mexican Near Me - Woods Cross, Utah

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I review restaurants with my OAT method: O= Overall experience - This place is very nostalgic because I grew up coming here with my grandparents. I honestly am not a huge fan of smothered burritos and enchiladas which is what they are known for. I go for a basic kids cheese quesadilla and hits the spot. They have really good homemade tortillas that have always been my favorite. A= Appearance - It's a more run down place and nothing fancy. The service is good. They brought the food out quickly. T= Taste - I am not a fan of their chips and salsa. They have the salsa on the table in a ketchup bottle that you can just refill your salsa bowl with, which means it's not a fresh salsa. They also have a spicy seasoning on their chips that I do not like. My parents usually get the smothered burrito and have expressed that it is bland. read more

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This has been my go-to restaurant for over 20 years. The food is always great, they're incredibly accommodating, and the people here are genuinely kind and personable. [[HIGHLIGHT]]It's one of those places that never disappoints and always makes you feel welcome.[[ENDHIGHLIGHT]] read more

Lorena's Restaurant - Smothered burrito and huevos rancheros - Mexican Near Me - Woods Cross, Utah

What a waste of time and money! Place is terrible, I should of known better, burrito covered in sauce with ground beef yuck! Not even close to Mexican! Ughhh dnt go there! read more

Great food even better customer service. The food is always consistent. The people there always make you feel welcome.

I go here to eat or takeout quite often because I can walk to the restaurant. It is Mexican American but I love the cheese enchiladas rice and beans. My wife loves the smothered burrito because their chili verde is very good. Their hot sauce is excellent. The prices are good. My Mom and Dad would eat here a lot. RIP. The service is very good [[HIGHLIGHT]]the ambiance is typical, nothing special.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]The place was horrible.[[ENDHIGHLIGHT]] The server was horrible. She looked like she wanted to rip my head off every time I or something the food was very bland. I couldn't leave a review which I never knew but that place was horrible. Do not go there not good. read more

Great food! The people are so friendly and welcoming! [[HIGHLIGHT]]I love coming to this place because of their clean environment and everyone is always so nice![[ENDHIGHLIGHT]] [[HIGHLIGHT]]It feels like home :)[[ENDHIGHLIGHT]] read more

The chicken was really plain no flavor no spice, bean taco asked for beef a mistake I get it. The sauces aren't bad but no kick no spices really plain. The salsa probably best part of the meal. Service is good food came out quick just not a lot of flavor. read more

Lorena's Restaurant - Bean taco (wtf) chicken burrito, chicken enchilada, bean tostada with red chile. The red chile had some flavor. Chips and salsa. - Mexican Near Me - Woods Cross, Utah

When it came time to order my spouse and I ordered some flour enchiladas and made it clear only flour. When they came out they were made with corn. We gently said hey we ordered the flour ones and the waitress promptly replied "well corn is better for you anyways" then said " let me check the ticket". Then our waiter comes back and says " Well on my ticket it doesn't say that and I know I heard everything you said but I'll go ahead and replace it, but traditionally all enchiladas are made with corn" We just agreed and moved on, got our order and started eating. Our kiddo ordered a horchata for a drink and she was getting low on it our waiter saw it while he was cleaning another table and comes over with another horchata from the table he was cleaning says "I'm really not supposed to do this" then dumps the cup from the other table into hers. After that we said no more got our food packed up, paid and left. After our incident we decided to look at their food inspection grades. They are not in compliance and yet still open. I am calling the county tomorrow to make a report. I included screenshots of 8/23 health inspection grades. I really hope that this was just a one off but I don't think we'll be eating here again. Just thought I should share so if anyone goes they can keep a lookout. read more

Lorena's Restaurant - 08/23 Lorena heath code inspection - Mexican Near Me - Woods Cross, Utah

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Why offer Military discount if you're going to be rude about applying it?? Has happened more than once so rude! Done with this place! I'm always nice, give good tip (even when I order "to go"). Will not recommend or return. read more

I've been going to Lorena's most my life and have always loved it. [[HIGHLIGHT]]Unfortunately the few experiences I've had recently have been cold and unwelcoming.[[ENDHIGHLIGHT]] This is the 3rd time I have been there where the same younger girl that served my family and I in the past, has over charges me by more than $10. I don't say anything due to the mean demenor and unhappy look on staffs face. I'm really disappointed and am quite angry with the outcome of my service. This place is not how I remember. Sadly I won't be going back for a while. read more

The service and friendliness of this restaurant is awesome. The food is unfortunately not the best Mexican.

I have been going here since I was a teenager. I'm almost 30 now and I still love it. Good Mexican food is rare here in Utah and this place has the best smothered chicken chimichangas. read more

Lorena's Restaurant - Smothered chicken chimichanga with rice and beans - Mexican Near Me - Woods Cross, Utah

I asked for huevos rancheros and this is what I got. They are not what I would call authentic. Will not be returning unfortunately. read more

Lorena's Restaurant - I asked for huevos rancheros and this is what I got. They are not what I would call authentic. Will not be returning unfortunately. - Mexican Near Me - Woods Cross, Utah

In our family we had 4 adults and 2 children (ages 2 & 5). We ordered four meals and for the kids a bean burrito and a cheese quesadilla. We also ordered 2 drinks. The waitress took our order, brought our food and drink with the receipt. I was shocked to see a tip added to our bill of $17. I was a waitress and have always been a good tipper but this was ridiculous. A 20% tip to take an order and deliver it She didn't even come back to see if everything was okay. Additionally there was no indication on the bill that they added tip I just found out cuz I was inspecting it for the high cost and figured it out. When I asked the waitress she said the owner added it in. Of course the owner said the waitress added it in and they can add it to any ticket with 5 or more people (including a 2 & 5 year old). Very disappointed tonight with Lorenas read more

You can't go wrong with the lunch specials, I'd love the option of Monterey Jack cheese on my burrito. They did have cheddar though and not American cheese . Manny is an excellent waiter and very helpful and patient with all of our questions. I always get pico on the side to add to their hot sauce. They have great chips too. They have beer now! It'd be even better if they had margaritas one day. :) Checking out is a bit of an ordeal when it is busy. You have to go up to the counter. It'd be better if the servers were allowed to handle that but It wasn't too bad of a wait. Once again. Manny was great! read more

The food was okay (everything would have been fine, had my tamale not been so dry... seriously, if I didn't add sour cream, it wouldn't have been edible), but our sever was really nice & friendly. The restaurant and decor also seemed very dated, but it was also clean, so that's a plus. All in all, I would definitely give this place another try, I just won't order the tamale again. read more

Lorena's Restaurant - Mexican Near Me - Woods Cross, Utah

By far the worst Mexico food ever! Will not eat here again and don't recommend to anyone. Cold food. Taco Bell is way better.

3.5 but I'll give them 4 stars. So this is one of those smother everything with chili verde type places. Don't expect "authentic" Mexican food. Whatever that is. I came in and had the lunch special. For $6.50 I received chips and salsa. Along with a huge plate of beans, rice and a burrito smothered with chili verde. Compared to La Puente, Frontera, etc I think the chili here is better. Maybe I need to get around and try the competition. I see some complaints about the service in other reviews. I had no issues. Everything was quick and to the point. I like the no BS approach. Oh and yes the decor is old. read more

Lorena's Restaurant - Chips and salsa - Mexican Near Me - Woods Cross, Utah

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Food was amazing!! Service was quick, building could use an update, but the food is just delicious!

Best chile verde smothered burrito on the planet! Every time I get home to Utah I come here as soon as possible. If heaven doesn't have Lorena's smothered burritos I ain't goin! read more

I eat here at least monthly I get mine to go this has been my favorite Mexican for years! Best chili verse in town wish they were open Sunday! read more

The food here is tasteless and below mediocre. They use canned sauce and cheap ingredients. I could do better at home. It is terribly overpriced. Beans and rice don't come with the entree. They are extra. The $7.99 guacamole is a scant half cup. The handwritten bill doesn't itemize the charges. You are charged for using a credit card. The only plus was that the server was kind and attentive. read more

This is a small family owned place. Not a bad place. I would go back. They do give you a lot of food with your order. The owners are very nice. read more

You will not find a better smothered burrito with the cheese and onions in this classic recipe and the super hot plate. The salsa is just perfectly done. You can tell by the salsa it's so good, and I love the cheesiness and the burrito is fantastic. I will never stop coming here. read more

I am 55 years old and that was without a doubt the worst Mexican food I've ever had. I don't know if there's a code word you're supposed to use in Utah to get spices added to the food or what. The taco salad tortilla bowl was more like a cracker. Even the jalapeños I added were tame. Service was ok but that food had me thinking I had Covid and lost my taste again. The iced tea was good. read more

Our family has been dining here for over 20 years. The service has always been great and the food is consistently delicious. Plus, unlike most restaurants, Lorena's barley adjusted their pricing during the pandemic. Big fan and highly recommend! read more

The food seems to have gone down hill but the service was horrible. Unfortunately that really soured the taste .

This place is great hometown Mexican with BIG portions. My husband and his work friends are regular customers for lunch. Tonight we couldn't get into Red Iguana so we cam here and it was a nice alternative. I recommend not getting more than one burrito unless you want leftovers or eat a ton. The chili verde is killer and I loved the bean and cheese smothered in chili verde. Yum!! read more

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We were there on Saturday at prime time; 6:30pm. They were very busy, but we were sat immediately without a wait. In the first 5 min, they brought water and chips, took our drink order, brought the drinks and took our food order. WOW. The Chili Verde burrito and the taco salad with chicken were great and portions were more than we could finish. The rice was the best I've tasted in years. Staff was friendly and engaging, even with a full house. We will definitely be back. read more

In my opinion Lorena's has the best chile verde burrito of any restaurant I have tried. I usually pair it with a side of fresh cut French fries. So tasty! read more

Food was flavorless. Service was ok. It must be ok for others because there were a lot of people there. But will never go back.

Lorena's used to be a destination restaurant in Northern Utah for Mexican food and was always a reliable, friendly and customer-focused experience, but things have deteriorated to the point that we have had our last meal there after 20+ years. The actual Lorena would be livid today. Food quality has really taken a beating over recent years and it's just sad to see. The last meal of takeout tacos I had were so dried out they could have been called taco-jerky, almost inedible, however prices are now such that typical combo meals are at least $12-$14 per. Beyond that is just the cheap-ass customer treatment, as though we should be grateful we are being allowed to eat there. For example the complimentary chips consist of a 6 inch salad bowl with maybe 20 chips if you're lucky, but if you want more that'll be $2.00. Extra sauces are now charged for -- like somehow adequate sauce is a LUXURY or something not something pretty much essential to enjoying the meal at all. Embarrassing. The last straw recently was being surprised when paying the bill to be presented with a mandatory 3.5% surcharge to use a credit card for payment. This was not disclosed before the meal. Lorena's do you not know that I can go down the block to dozens of other places that don't do any of those things for Mexican food of equal or better quality? You do realize I can go up the street to an Olive Garden, for example, that will welcome me and allow me to eat as much salad or soup or bread sticks as I want for less money, without any charge for extra sauce or butter or dressing, who welcomes my credit card as a cost of doing business in the modern world of 2023 where few people carry around significant cash anymore? read more

Been coming here for years. Always order the smothered burritos with cheese. I've had them catered in bulk and got a small discount off the Order of 3 price. Today, while looking at the online menu from their website, I wanted to order again in bulk. Not only did they not offer any discount, but would not honor the $10 price for an order of 3 that is on their online menu. I've been frustrated here at other times. If you dine in, you get unlimited chips and salsa. But if you carry out, no chips or salsa. I'd just like to see some consistency. I'd like to say I'm done coming here to eat, but the smothered burritos are really good, and I'll probably be back, but not today. Keep your online menu updated, and if someone want to order a catering size order, you might want to consider a bit of a discount. At least honor the advertised price on your own menu. read more

This place has gone down hill! If you check my reviews you will see I'm not a negative nelly! I ordered two dinners and chips and Salsa. The food was ok but the service was horrible. They gave me two tiny salsa for the meals and considered it enough for the chips and Salsa as well. Not to mention what the chips and Salsa cost but you only get to dip 4 of the chips. Please . To many other good restaurants to deal with non sense like this. There is a reason they are not 5 stars . read more

Lorena's Restaurant - Empty parking lot! Their is a reason why. - Mexican Near Me - Woods Cross, Utah

We have been trying local restaurants since we moved to Bountiful and had to check this spot out since it was the only Mexican restaurant nearby open on Sunday (without going to a chain fast food spot). We were seated right away, but as the other reviewers have mentioned, the service was a bit slow. It took a while to get our waters and chips/salsa and for the waiter to come over to take our orders, but once he took care of us he was pretty good about checking on us throughout the meal and the food came out pretty quickly. The chips and salsa are free for the first bowl and then they charge you for refills, so just be prepared for that if you like to refill the chips over the course of the meal. The chips were nice and crunchy and the seasoning was on point. Nothing too fancy but not bad at all. I ordered the Peach Frozen Non-Alcoholic drink and it was pretty good. A nice cool sweet treat to compliment the salty meal. I ordered the Bean & Cheese Burrito and the Guacamole Tostada. Since I was looking at the a la carte menu, based on the prices, I expected the burrito to be small. But when it came out it filled half the plate and was massive. I shouldn't have ordered the dish with the beans & rice it was just so much food. But it was really delicious. Nice and cheesy and the tortilla was so soft. I ordered the Guacamole Tostada to try it as I have never had one. It was good, but it's basically a crunchy tortilla with a bunch of guac, lettuce and a few tomatoes on top. I wound up using it as topping for the burrito and only ate half just because I was so full from the meal. My fiance ordered the chile verde burrito smothered with cheese and onions with a side of beans. Again, the food filled the plate and it was oozing with cheese and sauce. But he devoured every last bite and enjoyed it. We have had better Mexican food at some of our favorite SLC spots, but the food here was great for being a local mom and pop stop. We will return for sure when we are craving Mexican near home. read more

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If you like food you can't identify and you also love your burritos and enchiladas flat! And by flat I mean flat! The chips were fried in old oil, nothing can disguise the smell and taste of old oil! The waiter seemed disturbed that we actually ordered drinks, I had to call him back to order the drinks, the place is not busy! Salsa is in a ketchup bottle on the table and it's not very good at all, it's ok but not really good. If you get chips fried in new oil and finish them, it will cost you $1.75 to get another small bowl of chips! read more