When it's not busy, it's not too bad of an experience. Owner is very friendly and the workers hustle. Restrooms are clean. read more

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My favorite car wash. I go out of my way to come here. Prices are extremely reasonable. They do an amazing job. I am always very satisfied :) read more

WORST EXPERIENCE! If I could give zero stars, I would. Do not fall for their trap! This car wash is an absolute SCAM, and I wouldn't recommend it to anyone who values their money or time. First off, they try to upsell you on services, promising a better wash and detailing than what they actually deliver. Management and workers are completely out of sync--what the manager promises is not what the staff provides. The manager assured me I'd get a high-quality detail, but instead, I got the bare minimum. If you're looking for a backyard car wash experience, this might be the place for you--but for $50, I expected far better. The staff's attitude was appalling, especially Alejandro, who was rude, dismissive, and downright unprofessional. He clearly has no interest in doing his job and belittled me by saying this was a "regular wash" after I paid for a detailed service. He didn't even try to meet the standards promised by the manager, wiping down surfaces half-heartedly and walking away shaking his head as if it was my fault I expected what I paid for. Alejandro's behavior alone is enough to ensure I never return here. When I brought my concerns to the manager, I was met with indifference. There was no effort to rectify the situation, and no action to fix their poor service. Instead of offering to make things right, he dismissed me entirely. It was clear that customer satisfaction is not their priority. Save your time, money, and patience. This place is unorganized, unprofessional, and a complete rip-off. I will never come back and will make sure no one I know does either. read more

This car wash is quick and they did a really nice job. My car is clean and the guy who cleaned it exceeded my expectations! I would come again read more

I visited this car wash because my previous experience was excellent, with the owner present and providing top-notch service. However, today the owner was not there, and unfortunately, the quality of service was significantly lacking. After returning from a brief meal across the street, I found that my car was ready, but the rims were not cleaned, the interior still had dust, and the windows on the inside were not wiped down. It was clear that the level of attention to detail I had previously experienced was no longer present. Given the unsatisfactory service, I will be contacting my credit card company to request a chargeback, as this level of service is unacceptable. I think the guy who did my car name was Alex read more

Loreno Hand Wash - Rim not touched - Car Wash Near Me - North Hollywood, California

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Great car wash and the people are very nice and my car came out looking spotless and would recommend it i will be going back

Very friendly staff. No hard-sell for upgrades, which I really liked. I got the $17.99 early bird special. I was told it would take 45 minutes. It actually took 40, and the car looked great. I will be back. read more

I get here and I'm in the lane parked ready to pick an option for hand wash service. For one no one came to me to write me a ticket for the package , I had to go look for someone. Then I wait there on my phone for about an hour and I see that my car hasn't even come out yet and they aren't even busy. Total of maybe 5 cars on the lot being washed. After an hour and 10 min I finally see someone watering down my car mind you I also picked the 39.99 package. So more work needs to be done. This whole time I'm watching these workers not doing anything when they could have washed my car. I'm pretty sure I'm stuck here another hour !!!! Update*** After waiting an hour and 50 min for the car of course they did a horrible job and there was marks everywhere. Stay clear of this place! Unless you like to wait a long time under the sun and get bad service for high prices. read more

Loreno Hand Wash - Car Wash Near Me - North Hollywood, California

I won't even give them a star if I could. They suck. Their workers didn't even care if they did their job right. I asked them to remove certain marks on the car and they straight went to telling me that I need to get the $350 wax to remove the marks. Such a joke The car at the end didn't even look like it was washed. They said they were going treat the leather with some wax inside and it looked like they just smeared it without even looking. I payed $50 for no reason read more

Got talked into a hand wax at a reduced rate & they went to town. Nice owner, takes good care of his staff.

These rookies scratched my brand new car! Stay away from these imbeciles. The windows still had spots on them and the guy did not want to put tire dressing even though I had paid for it. read more

Loreno Hand Wash - Dash - Car Wash Near Me - North Hollywood, California

I came here about three times all this year. First two occasions my car was left in great condition and paid $35 inside and out. I was too lazy to wash my own car today, mostly because I like leaving it a certain way. Anyways, I came here because previous times it was good service and when the guy asked me what package I wanted I told him the regular inside and out. Which said $34 in the sign. But to my surprise he ends up telling me it's $15 EXTRA if you like your interior (dashboard, seats and doors to be cleaned) i looked and there is no sign that says its an extra charge for services that are always provided in every carwash i have been too. i mentioned to the gent that the previous times they have done it for the same price no extra. He replied with "maybe they just cleaned it with water and clean towel". Well, after paying $50 (w/tip) what do I find. My dashboard not clean, the vacuuming on my seat not done and some parts not clean. Car itself wasn't very dirty mostly needed an outside wash but this just served me as simple reminder somethings are better doing them yourself. read more

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The first couple of times I went here, I was pleased with my wash and how they took their time to clean, even though I wanted an hour when I was the only car there. Decided to go this morning and on top of waiting over an hour, with 5 cars ahead of me, they barely even cleaned my car. I opted for a regular wash ($20) with an add on for an interior wipe (additional $20). I payed $40, not including tip to get my car back with stains and dirt on my white seats, dirt all around the car, my trunk and inside floors not vacuumed properly, my frunk, which I left open to be cleaned, looked exactly the way it did when I took it. I felt bad complaining on the spot because I felt sorry for the old man who cleaned my car and didn't want to get him in trouble. Now I wish I did. I came home and had to wipe down and vacuum my entire car. If I wanted water spot stains on my car, I would have gone to an express wash and payed $8 (SMH). I'm not even going to mention the Yelp check in to get $3 off. All I will say is, if you still decide to go here, that check in promo only works if you buy package 4. Overall HORRIBLE experience and I certainly will not go back. read more

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Never had an issue. They do a good job fast. Love the shaded waiting area... love going on Sunday afternoons not too busy. read more

Loreno Hand Wash - Shady waiting area. - Car Wash Near Me - North Hollywood, California

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I've been coming here for years with the same car (it's lowered) and always got the same $19.99 special. Came today and now there is an upcharge for lowered car (all of a sudden) and up charged me for cleaning the floor mats. Ended up being a $50 charge for the exact same car wash I've always gotten! The lady explained that the management (mind you she's the owner, and the same lady I've been dealing with for years) changed the policies. It doesn't even warrant the lowering fee because it's a hand car wash with no moving parts! Sorry but lost my business forever. read more

I came to this place two times they did OK and they had put a ding on my hood. Alderman was driving my car so I didn't say Anything I felt bad. Two weeks later I come back for another car wash. The Lady charged me $20 more for my car wash from $60. It went up to 80 I am not for the money I always tipped $20 to the washers but it just didn't hold water seeing how I've been overcharged compared to other places regardless, I can afford it or not that shouldn't of happened read more

Only 1 car in front of me on a very hot Father's Day Sunday at 4:45. Could use a few more chairs in the shade or in the AC room. Used my check in deal and saved $3 off my $15.99 deal. I was in my car in about 40 min. No lines on a 12:30 Mother's Day. So nice. They have a frequent carwash punch card and 10th car wash is free. It's also a free car wash on your birthday. Friendly service. I got the $25 deal and it almost took an hour. read more

Pulled up to this car wash and was immediately impressed. My car was filthy and they shampooed the carpet and thoroughly cleaned the interior and exterior. Took about 35 minutes in and out. Excellent service and value. I will definitely be returning. read more

If I can give this car wash a negative star I would, I came back to give this place a second chance after bringing my Si and M3. Let me tell you the m3 was lowered and I was charged $25 for each cars last time. I can't back today in the m3 since it was in need of a car, the Hispanic dark skin guy they gave working kept looking at the m3 and looked at my boyfriend up and down and was trying to charge him $30 for a regular wash. He's exact words "ima have to charge you $30 because it's dropped and I have to hand wash it" I thought the point of this car wash was because it's HAND WASHED. Pretty upset and his very lucky I didn't make him call his boss because I have a message where his boss wrote to me but we won't go there ... read more

I really wish they didn't just try to BS me so heavily. I took my expedition earlier today and picked the #2 options for $24.99. They actually did a pretty decent job with the wash. It was my first here so I decided to bring my truck for a wash as well. My truck is about the size of my expedition and off the bat I was told it's going to be $50... they were claiming that for cars that size that is the minimum. I didn't see this anywhere on the signs and refused the service. If your going to claim something like this especially to someone who was just there with a similar sized vehicle make sure you have signs up. I won't be coming back and hope this doesn't continue for others. Good luck read more

I really love this hand car wash! The owner is so sweet and detailed one cleaning the car. The prices are really inexpensive and they do an amazing job! I love this car wash because of the massage chair! Massage is only $1.00 for every five minutes so I get a 25 minute massage for $5.00. read more

Gave this place a try again bc I was told it was under new management and I was in the area. It's even worse than it was before. At least beside they were quick, I visited today and was told it would take over 40 min to wash my car when I had already been there for 15 min for them to vacuum. There's a new guy there but nothings changed for the better. Total waste of time. I didn't even stay to get my car wash considering it would take over 40 minutes and my car was the only one there. Since I had already paid, he told the cashier to give me a refund . I got $20 back and I paid $30 total($5 was for a air freshener, don't know what happen to the other $5). Nope. Never again, under any circumstance. read more

Service is horrible car wash was even worse never bring your car here Workers are lazy and all have an attitude problem never coming here again read more

You know when we yelpers start with a "I came here despite all the warnings" we shouldn't really bitch but... The wash took about an hour and half despite them not being too busy, and the guy moving my car almost backed into one of the vacuums a really big vacuum Anyway I may give them another chance since I'm limited to hand wash options in the area. read more

Loreno the owner of Loreno Car Wash really made my day. I came in to get a quick car wash nearby and since it was my first time here, he personally greeted me and made sure my car was safe and perfect clean. The team went above and beyond with my car and I'll definitely be back. read more

Passing by saw this carwash with only 3 cars inside.Decided to stop for a quick wash... took me 1 hour go leave! Never coming back thats 100% GARBAGE read more

F'n HORRIBLE. Came here with my friend's brand new 2014 Audi A4 for a nice hand wash. What did these guys do? Put a BIG, FAT 12-INCH SCRATCH across the hood. When we saw this, we demanded to know what happened. The manager said, "it's a hand car wash. It happens." While they did try and polish/orbital buff the scratch out, it barely helped. They offered nothing as recompense. Just a shrug and a point to their sign, "cannot be held responsible for damage to vehicles." I get that. But WTF man, we came here to get our car washed, and we left needing a $800 trip to the body shop. Not trust-worthy, not honest, not smart people here. read more

I have a tip and y'all steal from my car lmfao I guess that's what I get for not paying attention. But it was a good wash can't lie

Came here to get my sister's car washed. I thought there was a Monday morning $7.99 deal but I guess not anymore. I still thought I got a great deal at $9.99 because everything's 100% hand wash. The most amusing part and one that instilled my confidence in this wash was after the wash when a guy wipes down your car. I didn't understand what they were saying since they were speaking Armenian or something like that, but I liked to imagine that the manager was yelling at the worker to get help from another worker because all the water spots would start to dry and show if he didn't hurry up. After another worker came, someone else who I think is the owner started examining the car and pointing out spots they might've missed. It was definitely great to come to a wash where people take pride in their work. I'd definitely be back. read more

What a great establishment. Not only are the staff extremely polite and hard working....The prices are more than fair. Attention to detail and pride in work are what keeps me coming back over and over again. The last time I was there, the Quick wax option had my car in and out in less the 45 minutes and looking like it just rolled off of the showroom floor. Definitely one of the best hand wash places in the area!!! Keep up the great service and quality of work. read more

I give this place 0 stars! Very unprofessional! Very rude! I payed 50$ for a full car wash and had a little spill in my carpet asked them to clean Owner said "we gave u a free car wash" because shampooing is 75$ which i was not told in the beginning. I called in because my car was not properly washed at all! It was left dirty! I asked to come in for a wipe down he told me i have to pay for it and talked to me very rudely with attitude. I was waiting for my vehicle as i hear the owner saying "chop chop" rushed his worker because it was almost closing! Then they should have not accepted me! Disgusting i will never go again! They never clean properly always left my car dirty! DO NOT GO HERE! read more

Great hand wash, takes some time but so does anything good. Very thorough. They made sure my dirty car was spotless. I asked for a #6 and the women told me that #5 was a better deal for what I wanted done. That never happens! Will come here again when I'm in the area. Thanks read more

Loreno Hand Wash - Car Wash Near Me - North Hollywood, California

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Horrible job, I should've checked before I left. First off they're a little more pricey than most places but I'm close by and it was open late so figured I'd go after work. They have a yelp deal they don't even know about if you check in. The armoral was done good enough but the outside is still dirty. I won't be coming back here again and if i was closer I'd drive back and get my money back or make them do it all over again. read more

Won't be going back there again. Very misleading. It says hand car wash but the guy washing your car uses a brush which leaves scratches. For a soft cloth wash it costs 25.00. The only reason I'm giving them 2 stars and not one is because they did a good job on the windows. There were no streaks which is important as they can mar your vision on a sunny day. There is another place that uses soft cloth and is only 12.99. This place charges $15.99 for a basic wash. I can only hope that the scratches aren't permanent and that I can find another car wash that can get the scratches out. read more

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If you are lucky enough to get LUIS as the one helping you you made it ! Cars came out looking better than when I got it from the dealer. read more

Loreno Hand Wash - Luis doing his magic on black paint - Car Wash Near Me - North Hollywood, California

Pulled in asked for the deal #2 which is 14.99 and for some reason was charged $25. I did not complain and still got my car wash. When I got back home I looked at the job they did and they did not clean the rims well at all. read more

Loreno Hand Wash - Car Wash Near Me - North Hollywood, California

This place is great, a lot of places say there HAND WASH But there not, here they actually hand wash your vehicle and it comes out amazing and pricing isn't bad either I would recommend this place to anyone that cares about the vehicles paint and how it looks. read more

One of the few hand car wash found around the area, and im glad we came here, the owner is very kind, and everyone had great customer service, highly recommended.! read more

Loreno Hand Wash - Car Wash Near Me - North Hollywood, California

They did such a great job! I am so picky with car washes because they are lazy and don't usually vacuum or clean everything fully! But they did an amazing job, and they found 90$ under my seat and were honest humans and saved it for me. Great guys and great job read more

Amazing place, incredibly friendly staff! They have a clean cozy spot for you to wait, while they hand wash your car. They have a nice clean bathroom. Overall the vibe is great! Thank you, guys! read more