I'm disabled and they have been very helpful getting my blankets in the machines. I really…read moreappreciate it. Plus they keep the machines and floors really clean

I recently visited Super Wash and Dry on a Friday evening, around 7:30 PM, expecting to use their…read moredryers. According to their posted hours, they close at 10:00 PM, and the last wash is at 8:00 PM. However, when I entered, the woman who identified herself as the manager was extremely rude and began yelling at my boyfriend, insisting that he remove his clothes from the dryer. When he explained that his clothes were already drying, she threatened to lock him out, even though it was well before closing time. This isn't the first time that customers have reported such behavior from this individual, and it's clear that the business owner doesn't seem to be involved in managing the establishment. Overall, I would strongly recommend that potential customers take their business elsewhere, as the service and treatment are unacceptable.

All they have no fans on super hot bathroom has no toilet paper, paper towels, hand soap. I called…read morenumber for service and it just hangs up . They have a lot of their washers, broken a lot of their dryers broken floors on the tile all correct and dirty. This establishment does not care about their customers. I came here before it was different. It was convenient, but due to the lack of everything they don't have I will be going elsewhere next time.

So, this particular laundry mat has a lot of work that needs to be done. It's not in a bad…read morelocation. But the fact that so many of the washers were out of order, didn't work, same with the dryers. There wasn't a Laundry attendant on site either. So if worst case, I was using a machine and it took my money or something like that what would I do? Who would I go to if I am having an issue with any of the machines? Or what if worst case there's some kind of malfunction where it requires the attention of an employee working there? And it was pretty messy. Not well maintained at all. It looked like no one had cleaned it in a bit.

Convenient, kinda pricey. Machines will happily change your…read moredollar bills into coins. I did have an issue with a drier (not drying). Staff said they would return with a refund, 30 minutes later I gave up waiting. My washer/dryer had died. I appreciate that this laundromat exists. The other patrons were really nice. Some of the seats etc were broken.

I would say a lot can improve the lady working they today 9 am roughly short lady was super rude to…read moreme I ask if she could help me break a 10$ bill an she said no you have to use the machine. Which I understand but I feel the way she said it in that way was not very friendly.an I'm thinking to myself maybe she's just having a bad day. The next in-counter happens when I came in to get my clothes out of the washer to put them in the dryer I noticed there was no more farts some people just hogging them up. So asked her can you help me get a cart please. Manage was really rude to me ounce again an worse no I can't you have to ask somebody an now I think this lady is just racist because I'm a black male I need this addressed

The little lady who takes care of it is the sweetest lady. Her little dog is the cutest as well…read more It's clean. Some machines are down but I mean it's a laundry mat‍ who can expect things to work 100% of the time. I've never had an issue with something and her not be there to help so that's been nice. You do have to pay 25 cents for the bathroom which I've never seen before but it makes sense to do so there's no foul play happening. My clothes come out smelling very nice and feeling clean. No crunchiness from dried soap or soapy feeling on my clothes

The sweet lady has been running this coin laundry for over 10 years. You should have seen how it…read morelooked like when she first bought the place-- you couldn't see through the windows and it was so grimy! Sure it doesn't have the modern amenities like WiFi, but you'll get great service and she really cares. The people who have been coming here have been customers since the beginning and they are loyal customers for a reason. The store was hand-painted by the husband and you can tell she really likes flowers :) She stands by to watch NOT because she thinks you are incapable, but some people just ruin it for others. She wants to make sure you're doing it to save your clothes. Sometimes they would use waaay too much soap and the clothes stay soapy. AND they are the ones who get butt hurt and think it's the machines fault LOL There is no TP in the bathroom because people constantly jack it. If you need it, ask the office. Again, people ruin it for others. She's here to guide you, not ridicule you. Just ask her a question and she will HELP. It's a coin laundry for heavens sakes! Also, it's really about respect. Respect the place and she will respect you. Be good human beings and support the OG coin laundry!

I come here every week! I've been to many laundry mats and I love coming to this one. Super clean,…read morethere is always a nice lady attendant here, bathroom too. I appreciate the attendants on shift because your money gets stuck or just something. They offer fluff n fold services too. They open really early they have the big washers with I love because you can fit a lot more clothes in them. They only have 4 large dryers but honestly since they keep up the maintenance on them I feel they dry pretty well.

This lady Anna is so disrespectful and rude. I was in my car and set a timer for my towels. I come…read morein not even 3 minutes after it went off and my thi is are in a basket which I don't use because ppl put their dirty clothes in there. She doesn't say anything but sees me looking for my items. Mind you no one is in here. This is the second time she has done this. Everytime I come here she is always on some mans face dressed inappropriate. Her focus is not where it should be. Then a lady tells her that her clothes are in the washer and that her and her son arw going to eat and she sees me and tells them I can take them out for you and put them in the dryer, isnt that a service that your suppose to pay for. Very disappointing

Even the ladies running this place are very polite....Over the past year this Laundromat has been…read morecatering more and more and more to outside clients who ship their laundry in from large facilities. Which means ALOT of the machines are reserved and not available for outside customers. Why not do the outside clients laundry after hours when nobody is trying to use the machines? Then instead of taping off TEN machines- you'd have every machine avail. Wouldn't that mean faster turnover at night? We've already found another Laundromat down the road. It's a shame because I've been going here for 10 years.

So clean and efficient They also have a wash and fold…read moreservice. That is amazing. Their stuff is incredibly helpful and friendly

This place has unsanitary conditions. You can tell the machines are not cleaned regularly or even…read moreperiodically. The community deserves better for giving you business.

Valley Laundry is my go to spot for doing laundry when I'm in El Cajon and my laundry bag is full…read more I almost always use the triple load machine for $3.50. Then throw $1.25 in the dryer which buys me 35 min which on high heat works well for me. The one and only time I had a problem here was my fault. After waiting my normal 30 min on my laundry I was ready to dry my clothes only to find out the smelled like dirty laundry. On furtherinspection they looked like dirty laundry. Evidently I failed to hit start button. I reloaded machine and hit start. No need for additional coins since none were used 30 min later they were ready for the dryer. Then 35 min later they were ready to be folded or hung. They came out fine as always. The owner isn't particularly friendly. He's not rude mean or unfriendly, He's just not friendly. Perhaps because he's there to clean up the place, cash out machines, and preping the place to close. He did allow me to park over night once when my car failed to start. So with all the positive I've said why 4 stars instead of 5? It's a cultural thing. Just as his all business deal with me is cultural. I expect to be treated as a friend or family when I'm a regular somewhere. This hasn't happened and I've been coming here for years. Not once has he ever spoken to me first. Never asks how I'm doing. Nothing. BUT he will speak when spoken to. Over all not a bad place to do l a laundry when in El Cajon

Excellent laundry work, and nice people. Very clean facility they do great work. I recommend them…read morefor fluff and fold.

**1 out of 5 stars - "The Hotdog Water Incident"**…read more I don't usually write reviews, but I feel a moral obligation to warn others. I walked into this laundromat hoping to do a simple load of laundry, not participate in what I can only describe as a war crime against the senses. The moment I stepped in, I was hit with a smell that can only be described as *boiled regret*. Turns out, someone (or something) had spilled what had to be at least two gallons of hotdog water *into* one of the machines--and the staff just shrugged like this was normal. I asked if the machines were sanitized. The employee looked me dead in the eye and said, *"It's mostly just water, right?"* Sir, no. It's not just water. It's the liquid essence of meat tubes. My clothes came out smelling like a 4th of July cookout hosted in a dumpster. To make matters worse, the vending machine only had expired snacks, and the bathroom door was held shut with a mop handle. If you're considering doing laundry here, just rub your clothes on a tree in the rain--you'll get better results and retain your dignity. Avoid. Unless you're a raccoon with a taste for nitrates.