woow I just can't believe , so I called this horrible place to make a pick up and the lady that answered was so rude and disrespectful "she was like no mija ahorita no tengo muchas órdenes ya si quieres ven más tarde " I was like excuse me may a speak with you manager and she answered no mamacita no ha llegado this is unacceptable , don't go to this place they don't know how to do business . read more

Los Pollos 3 - I hope I can give you guys 0 star - Mexican Near Me - Downey, California

I've heard good things about this place and I'm all for supporting good food in Downey. This chicken is SO GOOD. It's roasted to perfection and every bite is flavorful and juicy. The side order of rice is pretty tasty but I wish they did have more selection with the sides. Service was kind of slow for no one really being there but they will accomodate special requests / orders so that's a plus! I'm a fan and will be coming here again! read more

Ordered and prepaid for a large catering order, I arrived at the exact pick up time and had to wait over an hour for it be completed.

When I first had some Los Pollos #3 chicken the first thing I did was compare it to Pollo Loco, the outcome... Los Pollos #3 was better! The chicken was so tasty and tender that it literally fell off the bones. We had the Special #3 with a side of rice and potato salad and everything tasted great, not only that but it was cheap $16 bucks fed the family and there was enough left over for another day. What are you still doing here reading about the juicy, plump, tasty, tender details that is Los Pollos #3, go grab your self some chicken! read more

We had special #3 1 whole chicken Med-beans Med- potato salad and it fed 3 people, the person ringing us up was dry and unpleasant. She seemed upset that she had to work there. The food is comparable to Juans Pollo. The food was good, we will be returning due to the quality of the food not due to the poor customer service we received. read more

Authentic goodness. They never sacrifice the quality of there food and the food is definitely a bang for your bucks! Food always comes hot, the long standing cashier is friendly, welcoming and always smiling. I normally get the rotisserie chicken but have tried nearly everything on the menu with no complaints what's so ever! As long as I'm in Downey I will always come here! Forever customer!! read more

Los Pollos 3 - Chicken Bowl - Mexican Near Me - Downey, California

The chicken is good and well priced, but the service is bad and the cleanliness is even worse. I think it's the owner's fault for under staffing his restaurant. The register lady had to take on multiple hats while I was there waiting for my chicken. read more

Los Pollos 3 - Dirty tables... and the trash is full! - Mexican Near Me - Downey, California

Been going to this place for years but lately the food has been a hit or miss. Today the salsa tasted horrible old or left out in the heat or something last time it was the macaroni salad that was horrible nasty flavor. I hope I don't get sick. They should check the exp. date on there stuff and taste test there food before serving it to customers. I also noticed all new employees working there. read more

I got the chicken, rice and beans for my sides. My second time eating Los pollos,first time here in Downey. I like the city of Bell's store better. My advice call ahead of time to order for takeout. They said it would take 15 min but it took 30. They only had 1 cook and a cashier?! Crazy for such a busy place. Oh and FYI , my son reminded me that this is the famous Los Pollos on the series Breaking Bad! Just sayin:) to all the fans! Lol read more

The food is delicious and the prices are great. The area is clean. Most importantly the cashier and the staff have a great attitude when serving their customers. Big plus, there deserts are sweet. read more

Los Pollos 3 - Mexican Near Me - Downey, California

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I Had the rotisserie chicken and it was great. Very juicy and tasty. All the sides were delicious as well. Friendly staff as well, more seating is needed read more

I go to this place very often. Today for Father's day they were not taking phone orders for pick up so I had to walk in, order, pay, then wait one hour for food. No problem, I understand they are busy. I ordered a bag of chips and extra salsa (which I have done many times before). They never seem to know how much to charge for the extra chips, so today the cashier decided $5 was the price. Fine, I paid it. So an hour later I get my order and my "chips." Two small bags if chips, literally the smallest bag of chips you buy in a 24 pack. I asked for more to make it worth my $5 and the lady giving me my order pretty much says "too bad it's all we have." Absolutely ridiculous service, wow. There was a man in there once I assume was the owner who actually goes out of their way to ensure you are happy when you leave. The other employees do not seem to care, at all. Wow just wow. read more

Los Pollos 3 - Mexican Near Me - Downey, California

I love the food here chicken is great & salsas are yummy! However the today I placed a phone order after work it took me 20 minutes to get to los Pollos and when I got there I told the Lady at the register I was there for my phone order. She repeated the order, I paid and at that moment she passed my order to the back and actually placed my order. It took me another 15 minutes after that to get my (phone order). I felt it was a complete waste of my time could have picked up some thing else that would have been quicker. read more

The service was ok, nothing to write home about. i ordered two burritos and a chicken plate, almost 20 minutes waiting while others behind me got their orders. after a few times asking whats the deal, they said burritos take a while. dont bother calling in your order, they wont start it till you get there, i guess they have been burned by others who order and never pick up. read more

I have been coming to this chicken spot for over 10 years but my last 3 visits have been more far and in between. The service is horrible even after you place an order for a salad and they say 10 minutes. I arrived 15 minutes later and had to wait another 20. Really excited for a nice salad I dig in and realize the chicken is tough and dried like my huaraches. It was so hot in there I felt like I was in the sauna, even the employees were sweating and made me really not want my salad. The thought of sweat dripping down my salad kinda grossed me out. We had a good relationship but we had to part. read more

Been coming here for years. Food is always consistently good. I usually get the whole chicken with sides. It's always juicy never dry I love their potato salad and beans and salsa picante. Great deal for the amount of food you get. On top of that they have a small selection of deserts from their other restaurant Tropicana Bakery. read more

The only thing I don't like about this place is that they don't provide utensils nor lemon and they are rude when you ask them. The food is good just their customer service sucks read more

Very disappointed. I came in put my order in, paid. No one ever told me that there would be an hour wait. Sat in their small dinning room for an hour. Finally order was ready asked if I can have some plates and he wanted to charge me. Really. Wow. Waited for an hour asked twice whats going on and their answer was always. Your order is next. Really am hour wait for 2 chickens is sad and couldnt even give a freaken plate. So sad. Dont think I will EVER RETURN. read more

Best place for pollo because the pollo and the ensalada de papa and the Chile is so good would recommend if you like pollo

Chicken has so much flavor here it is the perfect place to buy a family meal with macaroni, rice, beans, salsa, and their delicious chicken. I recommend calling for pick up although the wait is no longer than 10min when I stop by. read more

I absolutely love Los Pollos. The chicken, potato salad and chicken nachos are my favorite menu items. The food is always great. My only hold back to the 5th star is the fact that every time I place a phone order, I am told a time and it is never ready. Now I'm not picky about waiting a few minutes, but at times I've arrived later than the stated time and then I still wait 10-15 minutes over that and they often run out of nachos!!! read more

Well I would love to give this place 5 stars but they never have chicken when you go in for chicken. First time I went in,,have to wait an hour because no chicken was ready at lunch time so I left. Next time I went in late afternoon and had to wait 20 minutes for chicken to be ready. I will say it is very good and so are the sides and I would take this over El Pollo Loco anytime but............ I tried to get chicken yesterday at lunch and they had none. Right now we are trying a new idea, call in as their menu suggests but the phone is always busy so it is off the hook or someone there likes to talk. So if you can get lucky and go to a chicken place when the may have chicken, you'll love this. If not, El Pollo loco it is. read more

Best rotisserie chicken in downey been coming here and the one in bell for years. They also have good pastry's not bad on price great small restaurant. read more

Placed a order for my son's birthday party asked for it to be ready at 3:45. When I arrived on Saturday July 21st to pick up my order it wasn't ready. I waited over an hour to receive my order that I had placed and paid in full 2 weeks in advance. To top it off the chicken wasn't properly cut they left the chicken practically whole. I will never order food for my parties here. read more

This place has good burritos, but it comes along with a BAD ATTITUDE by the Cashier named Mitzel. I've been here a few times, today, and this past sunday, and she seems to always have some sort of issues upon ordering. They really need to hire someone friendly. The 1st time I was here I thought maybe she was having a bad day, but it's been 3 days this week I been here and all 3 times she ls given me a bad attitude, not only does she interrupt me, but also makes bad faces upon me ordering. I'll give it 1 more chance. If I get the same BS from her I'll just cross the street to Tacos Gavilán. Hire someone friendly, or Have a talk with her. read more

The other day my coworker brought us lunch from here, ihad the 2 piece with potato salad and rice. these chicken it's amazing it has a really good flavored the potato salad it's the best oh and the salsa it is hot but good too. So after work I went there to take home for dinner. I bought especial #2 2chickens with 2large sides it's a really good deal for a big family like mine. The girl who took my order in the front was really nice she helped me weather i should take special # 3 or special # 2. Which I end up getting the special #2 Definitely I'm coming back for more chicken and to try the enchiladas. read more

I finally decided to try this place. Customer service is horrible. I got charged twice for one slice of chocolate cake. I ordered the special with medium sides and decided to upgrade the size to a large. Got charged for large but got the medium size. Food was amazing but if you can deal with the customer service then just order to go. Please review receipt and your order. Please note that when you order over the phone you won't be able to hear a thing because the music is so load that you have to scream your order. read more

Forget about Pollo Loco, Kentucky Fried Chicken, Popeye's This place is The Bomb.Com. Love the Chicken, potato salad. You won't regret it. I didn't give 5 stars because of the service to much talking at the counter and not paying enough attention to the customers. read more

The food here is really great, i'll go back again. We ordered family style for the office and it was plenty. Chicken (was tasty and very juicy), rice, beans, potato salad, flour and corn tortillas and really great sauce. I like it and will go back. read more

Chicken is delicious, proximity to my house is great, sides are good, and value is fair. The reason for the 2 stars is the service. The women who took my Togo order over the phone on Sunday around 6 was rude rude rude. I asked if she spoke English, she said no. (I'm Mexican and my Spanish is good enough to get me at least a "B" if I was still in high school) Anyway, i asked in Spanish their specials & how many chicken and sides i needed for 8 people, apparently because i don't speak prefect eloquent Espanol she seemed to dismiss me or say "¿Que?" to everything I was asking. She then abruptly asked me to wait well she helped another guest. I could hear her speaking English to that other person so when she came back on I started saying my order in English and guess what????? That cashier was talking in tongues, hallelujah praise the Lord! Its a Miracle! I said to her when i was finished, "why couldn't you just speak to me in English when i asked you or when you heard me having trouble saying it in Spanish?" She had no response but to say your order is ready in 20 minutes and hang up. In closing on this long winded review, I will bite my tongue and simply state to the owners of Los Pollos and Tropicana; I won't be going back to this place again due to the fact that nothing will change. Its the same typical bad service I used to get at Tropicana and why I now go to Portos. Pollo Loco I'll be seeing you. Ciao read more

The Cashier and the people there in gral have great customer service skills and the food is super delicious finger-licking way better than good! Every time I get it for the family I score! I have come here over a dozen of times already and I always say Im going to write how good you guys are. So here it is. Btw the new menu with the screens gives the place an amazing new era look. Food looks delicious and makes it harder to decide what to have ha-ha Can wait for you guys open a bigger dinner area hint hint ;) Ohh Please add to your website a Order Online option!! Thanks! read more

One of the BEST chicken places in town by far. The service is good and for a far price. The chicken is delicious. An old friend of mine introduced me to this place and I still and will forever go there to eat. Really you have to eat the chicken it's really good. read more

I truly enjoy this restaurant. I often place orders for work events and I've always received decent service. Plus their food is delicious. No doubt about that! Potato salad is the best I've had! I don't know too much about their staff though. I try to place all of my orders with Evelyn. She appears to be the person in charge. She is cut throat but helpful and makes sure I get more bang for my buck. That's always awesome! My orders are packed professionally and with care. I haven't ever dined in. The place could use some revamping. It looks a bit "beat up". read more

The chicken is so moist and lemony, and their red salsa is yummy too. The best way to describe this place is that it's a 1000x better version of El Pollo Loco. Trust me, one bite of that flavorful chicken and you'll be hooked. read more

Doesn't matter if the food is delicious or not, when sanitary measures are not met. What i witnessed back when really had me taken aback: i saw an employee using the same rag that he'd cleaned the floor with to clean the dining tables with...yes; one must also question the sanitary level that goes on in there when preparing what you'll eventually consume. Just, think twice. I hope the management (or better yet, the owner) reads this to improve on things a tad more read more

Best Roasted Chicken!! Very Juicy and Flavorful so mouthwatering, Beats Pollo Loco! I recommend the two piece combo meal, comes with 2 big pieces of chicken and 2 sides ( try the potatoes salad ) also comes with corn/flour tortillas, a salsa mild/hot and a soft drink! Great Deal. There wet burritos are also really good, and there arroz con leche is the best! (they do sell out ) Located between Florence and Paramount inside a small shopping center read more

I love their delicious Pollos the taste is fantastic. Their chicken is very juicy, full of taste, and their sides are awesome. They have a variety of sides like rice, beans, potato salad, macaroni salad, spicy salsas (which are AMAZING) and corn or flour tortillas. The only complaint is that I used to order over the phone all the time but they stopped making phone orders which is really inconvenient. I went about a week ago and waited for about 30 minutes, I noticed the cashier took a phone order so I asked her if they still took phone orders, and she responded "Oh only if we're not that busy"... Now how in the world am I going to know if Los Pollos is busy or not? If they have a large order they can have a policy that the customer has to pay over the phone which will eliminate wasted food, or orders. Other then that huge inconvenience the foods great but I only go when I have time, which is hardly ever. read more

Best chicken ever! If you are looking to have some home made type dinner definitely get it here. Prices are reasonable too. We usually buy the family meal #3 enough for 4. Also the super burrito is delicious full of chicken and big enough to share. Also their tamales are big and so good. Pozole yum the best. I have not gone back to el pollo loco since I found this place. You will not be disappointed anything you have is delicious! read more

I love this place! Fast, friendly you can call in your order. Chicken is delicious. Potato salad amazing, the salsa to die for. I like the mild. They get 4 stars because sometimes they are stingy with the salsa. If I'm not eating at the marketplace across the street, I'm here! read more

I love this place I always eat here... BUT today I noticed they offer "lent menu" (something different) which all the items listed DONT include chicken.. So I order the chile relleno the cashier tells me they don't have it..okay so I order cheese enchiladas and she says we only make them with chicken... I said can you mine without the chicken only the cheese she said no they're all pre made we can't take the chicken out (the cashier was extremely rude too.. Looked like she had just left the MAC counter with all the make up on her face)... Maybe you guys should remove the "lent menu" if you don't have anything available on that menu... :) read more