We had a shower that had a bench in it that was making it challenging to get in and out of for my…read more80 year old mother. My original request wast to see if we can cut the bench in half there by making more room to get in and out. They arrived at the time they said they would, they were literally here at the exact minute that was greed on. I was impressed with the timeliness. They came in and checked out the area. They suggested that we should maybe just take the whole bench out and after a little thought we agreed. Now the plan was to take out the bench and patch up the empty area with tile. They start taking the bench out and there were problems created from the previous contractor. Turns out our bench was never put in properly, like water proofing it. So there was mold found. We deal with that issue then we discover the dam in the shower is supposed to be made out of 2 x 6 and our former person only did it with 2 x 2's So now we need a new dam built. Another thing thing that happened was they accidentally killed a square section of grass. They put out a large sheet of rubber to use for the base of the shower on the grass in 100 degree heat. I took it off the grass hours later when I noticed it. The grass turned brown. Good new is the grass is turning green again and its all starting to look good The shower gets done and its time to put the doors back in. We have very large glass doors, like over 6 feet tall. Somehow one of them shattered. What a mess of glass we had. They took full responsibility for the broken door and got it replaced in a few days. Despite all the things that came up during the project they did a really good job for us. They even gave us some credit for the grass problem and the door breakage. They were conscientious, timely, and communicated appropriately about what was going on. I would highly recommend them.

Mark and his team of professionals worked tirelessly to create our dream master shower. They were…read moreall pleasant to deal with, we got along great with them, they did an awesome job. I believe they went above and beyond our expectations. We are absolutely delighted with the finished product and would hire them again in an instant. Thank you Mark and your group of wonderful guys. We enjoyed having you in our home.

Great work, great price and finished on time. We would 100% use them again in the future.read more

Quick response. Even though they we're pretty much booked up, they we're able to help out with an…read moreemergency floor repair. I really appreciate the level of customer service that they provide.

Quality Floors For Less did an outstanding job on our wood floors. The craftsmanship and attention…read moreto detail exceeded our expectations. The quality of the installation is exceptional, and the floors look gorgeous! From the initial consultation to the final installation, everyone was courteous, professional, and attentive to detail. Greg and his team did a beautiful job from start to finish; we couldn't be happier with the finished result. The team's skill and dedication are evident in every detail. Greg your team transformed our home beyond what we envisioned! The workmanship is truly first-class. Every board was installed with precision and care, and the final result is absolutely remarkable! We are absolutely delighted with our new floors! Greg, thank you for leading such a professional team. Arial, Daniel, Fernando Eddy, Fernando Sr., and José are such pleasant, professional and hard working men. There focus and their expertise really shows in the finished work! We are deeply grateful for each of you and highly recommend your company to anyone looking for quality workmanship. We will truly enjoy these beautiful floors for many years to come. Thank you for your professionalism and excellent workmanship. And Thank you for a job exceptionally well done.

Greg is the best, came out and gave us his evaluation of the floor and the best recommended course…read moreof action. Real professional and knowledgeable. The workers are spot on great, no short cuts, i was super happy with the end results of my floor. Definitely will call these guys again in the future.

We went in to hi desert tile and stone to look at quartz options. We were greeted in a friendly…read moreprofessional manner. We were shown the samples and were able to browse around and ask questions. One question we had the gentleman wasn't able to answer so he went and looked up the answer and came back to show us the info he had found. We haven't decided to order just yet. We did, however, want to give a review on the attentive customer service we received. I believe ( hope I remember it correctly ) the young man's name was Juan.

Don't waste your time and money with Hi Desert Tile and stone. We started a project with Ray to do…read morethe batbroom's countertop and kitchen counter. Tile showers and Tile the floors throughout the house. This project was going to be the year. He did one countertop in the bathroom. now we're ready for the shower and Ray has ghost us. Please spend time reading all the reviews about on Hi Desert Tile and stone. very friendly and the beginning but once you start the project, he disappears and will not call you back or answer his phone

I just have to sing the praises of D&G again! It's been almost two years since they redid the…read moreflooring in our home. We had a couple planks that had some minor concerns and flaws. After speaking with James (I think) they came out and fixed and/or replaced the planks that were the cause of our concern at no charge to us. No questions asked. I wasn't expecting to not pay anything and it was a pleasant surprise. Julio did a wonderful job laying the floor and repairing it. It's so nice to still have quality and caring customer service in a world where it's now rare. Thank you D&G, once again, for exceeding our expectations!

DO NOT RECOMMEND - Extremely Unprofessional and Disrespectful…read more We had a terrible experience with this flooring company, specifically with a representative named Jaimes. We scheduled an estimate for 1:00 PM, and without any courtesy call or notice, they showed up at 11:00 AM -- a full two hours early -- while we were in the middle of another scheduled flooring estimate. Despite the scheduling error being on their part, they still proceeded after the other company finished. Later, when I called to follow up and ask for the estimate, Jaimes abruptly hung up on me mid-conversation. Right before doing so, he told me that since we had "other people" giving us quotes, we "clearly didn't need theirs." Let me be clear: any smart customer gets multiple estimates when shopping for flooring -- that's normal, expected, and responsible. For Jaimes to assume otherwise and act so rudely shows a complete lack of professionalism, maturity, and basic customer service etiquette. We were shocked at the level of disrespect and would never do business with this company. If you value reliability, respect, and clear communication -- look elsewhere.

We needed tile repaired in our kitchen due to a water leak. After months of trying to coordinate…read morewith our original tile man, I decided to search for another company. Based on Yelp reviews, I called this company for an estimate and inquired if they did tile repair. Jacqueline assisted me with setting up an appointment time (the very next day, by the way). She was empathetic, helpful, soft spoken and professional. David arrived on time and was very helpful in determining what work needed to be done to complete the repair. We set a date for repair and David and Louis arrived as scheduled and on time. They protected my entire kitchen area with plastic and began the work. Louis is very skilled and prepped the floor as needed. He was also pleasant and helpful and explained the repair process to us. Even though I knew the name/color of the original grout, David still brought a sample book just to be sure it was correct. It's about the quality of work - and who wants to get it wrong? Once the floor was prepped and the replacement tile installed, he said he would return in a few hours in order for everything to dry before he grouted the area. Both Louis and David returned in a few hours, as promised and completed the job. If you were not aware of where the repair originated on my kitchen floor, I challenge you to find the repair area. It's that good. David has an impeccable work ethic. If you are searching for a professional for tile repair, look no further. I would not hesitate to use and recommend A & A Flooring Specialist for all of your flooring needs. I'm only disappointed that I did not choose A & A Flooring when my original tile floor was installed - but now I know. Another easy feature is they emailed an invoice to me where I had the option of paying the invoice using a secure link they provided. They also accept checks if you prefer that option as well.

In today's times when most people are out for themselves or just plain taking advantage of folks…read moreit's refreshing to meet people who are genuine in their professionalism, product of work, and care for others. I just decided to move to the high desert and become an adult that wanted to give it a try at home ownership. I'm single mother doing the best i can to provide for my children and give us all what i felt in I would have liked growing up. We all know that sometimes a single women is a good target to take advantage of but from the time i spoke with Jacqueline i knew God sent me an angel. From our first meeting i never once had a feeling that i was going to have a problem with the process of finding a flooring and being charged an arm and a leg. (13 yrs of my line of work I'm a pretty good people reader) Jackie took the time to help me find a floor that she says is not a customary pick of most people from the high desert ( blame my mom for that) but once the floor was found the work began. I was kept abreast on every aspect of work that need to be done. Jackie is the type of person who like to speak with you eye to eye so there is no misunderstanding of what is being said. I found out that my island wasn't secure to the floor the foundation needed some TLC and the cabinets were seating on tile that has previously been layed. I wanted to cry because i saved up money but not enough for all the things that can come to light. Thankfully, all issues were taken care of within the company, her husband David is a mircale worker. The walk through and guidance of base boards and grout to pick out was trully appericated. I HATE TO SHOP, if it was up to me jackie could have picked everything, but with her patience she was able to get me to see things in another light. I can't express enough how gracious she was to me. By the end of the job I was in tears and overwhelmed with the sincerity and kindness affored to me by this company. I honestly don't feel i was taken advantage of or misguided. I will forever use A&A flooring for any upcoming work, which is a lot. I truly love my floors and the people i met. You want outstanding work with no stress give Mrs. Jacqueline a call you won't regret it; and if you regret it it's your fault ; )

Mike Andaloro recently installed new flooring throughout my entire house in Big Bear Lake, CA…read more His team did an awesome job from start to finish and had a wide selection of material and flooring to choose from. I am looking forward to working with him again in the further and would highly recommend. Thank you Kris

Mike and his team did a great job and we are very happy with how our laundry turned out. They were…read morevery clean and quick, completing the job in one day. I would highly recommend them for any tile work job.

My visit to USA Carpet was a great experience. I was shopping for engineered flooring They have a…read morelarge selection but the show room is not overwhelming. Jacob was knowledgeable direct and helpful. Thank you.

We had carpet put in our home yesterday and the care and quality of installation was exceptional…read more From choosing the carpet to clean up the process was easy and efficient. I would hire these guys again! Juan, who laid the carpet, was professional and such a hard worker.