The location manager responded to my review saying there was not an "online store". I found this…read morelocation online, and when I called I was required to prepay the appointment in order to secure a facial. I purchased a package, however as mentioned in my review the "facial" was simply a slathering of cream over and over and it felt terrible. It was an expensive and disappointing experience. On top of that I had to listen to the sales pitch on their product line which was not a suitable product. Their products are greasy.

I heavily rely on reviews before trying new places and therefore needed to give my feedback to…read moresomeone else who may do the same. I really enjoyed my hydrofacial given by Kendra! She was so so knowledgeable about products, gave me step by step instructions on what she was doing throughout the facial, and offered a very inviting, calm, enjoyable space to receive the service! My skin looked like a glazed donut by the time she was done and I haven't had any breakouts or reactions to the products they used. (Which sometimes will occur.) I feel it's worth the money and when I'm back in town intend on booking another facial there! They have a plethora of services offered as well so it could be your one stop shop for all things self care related. They do sell products but they're not pushing them down your throat like some salons can do. I'd recommend to friends and family looking for a high quality spa.

Brittany truly cares and is well prepared and an expert in her field. My services were provided by…read moreBritany, the Owner, who was truly patient as i had to plug in my payment information into the parkmobile app. I had called ahead for a last minute appt; gave me excellent directions, explained the Sugaring process and had a room ready when i arrived. Shop could not be any cuter and professionally appropriate. I would recommend 10 out of 10! Caring, Professional, Respectful, Kind, Knowledgeable, Patient, Genuine along with a great price point! Go see Brittany at Sugar Coated across from the Emporium on Gay Street near the bridge and you will not be disappointed.

EDITED: removed two stars. When I got into my swimming suit on my first day of vacation (48 hours…read moreafter the sugaring) I realized there were TONS of spots of hair on my upper legs. If I was not on a cruise ship where it was hard to get shave gel and razors I would have probably just shaved. I don't know if it is because they are more fine hairs on my upper legs, but there were giant patches of hair missed. I have never had this happen in my standard waxing experiences. I was shocked how much hair was left on my upper legs (baby fine hair) and over both knees. If this is a difference in sugaring versus waxing I will definitely have to stick with waxing as it looked like I had no hair removal done at all in big patches. Sooo bummed. ---- Original review: Overall a good experience. They were friendly and helpful making my appointments and the facility is clean. They're also easy to find. I had a number of services head to toe so they split my time between two estheticians. The first one was good but I felt like she talked almost too much. It felt forced and I am sure she was just trying to distract me but I just kinda wish I'd have been able to lay there quietly. I had asked to leave a strip of hair and she did but it was lop-sided and looked funny. I didn't realize it until I got home and ended up having to just shave the small area. The second girl was very friendly but was better and reading me and didn't push conversations. When it slowed down she let me sit quietly. She did a very good job and was even willing to clean up a few missed hairs by the first woman. I'm not sure I think sugaring is less painful than watching (which is what I'd heard and was why I tried it) but overall it was a good experience. If I went back I'd ask for the 2nd girl to do my whole service. Her name was Megan but she joked that they should call her "Emily" because there's 3 Megans that work there.

I went in for a Brazilian. I had Adriana and she was very nice and professional throughout…read more I'm used to soft chocolate wax so I didn't like the types of waxes that were used. I had soft wax for the suprapubic area and then chocolate hard wax for everything else. As a result, it was more painful than it needed to be (the slow initial pull itself and also the hot application of the wax itself) and there were bits of hair around the anus that was left behind (noticed it the next day). From this I've learned to call ahead of time and figure out how the particular salon does its waxing.

I love Arch Studio! The women who work here are so friendly and are patient and sweet with their…read morecustomers. The quality of their work is above any other threading experience I have ever had. I highly recommend coming here to get your eyebrows done. While I have never tried it, they also do microblading!

I had my nails done with low heat gel and the are beautiful, plus had a classic pedicure with low…read moreheat gel and they look wonderful the oil massage was a first for me and it was amazing. The price was good and the quality of the service was excellent.all the employees were amazing and really went the extra mile to make sure I was totally satisfied plus the whole business was super clean and I loved my eyebrow waxing.

I was in town for Thanksgiving and was in desperate need of a fill in. I called and I was able to…read moreimmediately come in a be served. Hai was Phenomenal!! He was able to improve the previous set I had by shaping them more naturally. I wanted chrome nails but couldn't decide on a color. Hai brought out a Gorgeous gorgeous red. I decided to add one black glitter nail. Listen these nails are sooo beautiful I feel like I need to go get engaged ASAP lol!! Will be back next time I visit!

okay so I went in to get some of my roots covered to add some blonde and then I wanted something…read moredifferent a pop or red for fall (they did the blonde and "red" at the same time) so when she pulled foils it was already pink bc it was bleeding all over. I payed $300 dollars for what is a joke on my head and they acted like it was good I was so inflamed I payed smiled and left my hair loooks nothing like what I asked I would never recommend it to anyone and I can do my own hair you pay to have someone do it so that you don't have to but here at this salon you may as well call them newbies bc I knew better when she started doing it at the same time. it's sad when money is more important than your hair ....

I love Leah! She's the best aesthetician I've ever seen…read more She has a gentle touch. I've had brow waxes and brow tints by Leah and plan a facial soon.

I just had the best massage experience ever!!! I received a giftcard for my birthday and scheduled…read morethe 2 hour treatment with Alison!!! It included everything- massage, hot stones, oil, hand and foot treatments and a sugar scrub. Can't wait to come back-HIGHLY RECOMMEND!!!

my daughter and o visited today for a pre graduation treat. This was her first massage and it was…read morewonderful for her. i enjoyed every minute of my massage and good for the sole. my daughter got a massage and facial. my daughter is planning to stay here after graduation so we will definitely plan this another time I come to visit. Thank you so much.