incredible food oh my gosh listen, you aint ever had no…read moreitalian food like this. try the olive oil and garlic tortellini and please try the bread pudding. tell the chef i love him. but, the music doesn't match the vibe at all..... pretty odd. also mehh service.

My Husband and I went to Effina's after church, as we did often. I usually ordered the Caprese…read moreChicken, as that was my favorite on their menu. But I was hungry for a steak, and I ordered a filet, cooked med. What I received was some cut that had gristle in it. Very hard to cut, and it was undercooked rare. The server offered to send it back to cook it a little longer. But why would I want the same unknown cut of steak cook tougher. I declined. I ate the sides paid for a 36.00 steak. On our way out, I spoke to a manager. His response was, basically the same. Not I'm sorry, it was "we could have cooked it a little longer" This was a horrible cut of meat, definitely not a filet. Unfortunately this is our last time we will eat at this place of business and with the attitude I will never recommend this restaurant to anyone.

I love love love Papa John's the pizza the vegetables the chicken Alfredo and cheese bread. I order…read moreat least once a week. Only downfall, I called yesterday to order a birthday pizza and was on the phone for a good 3 minutes of "can I offer you an add on", "are you interested in a dessert", kept saying no just the pizza but she was relentless to get me to buy more than I needed or wanted. Don't make me have to switch to a dominos guys...

Pizza was not delivered to my house. When I called to inquire as to why it was taking so long to…read moredeliver my pizza, the manager lied and said the pizza was delivered. The manager was extremely hateful. When told that my pizza had not been delivered and no camera showed on the ring camera I have at my house, he yelled and said I was lying. He then restated that he didn't go far enough up my road. The manager was very disrespectful and would not take responsibility for his mistake. If you are expecting pizza delivered to your house don't order from Papa John's in Jacksonville. What a hateful, rude manager who doesn't care about his customers.

After I ordered my food I got ready to close my door and then the delivery driver got an attitude…read morebecause he didn't get a tip and when I got ready to eat it was cold

Two skimpy meat lovers and super supreme large pizzas for $50, save your money and go somewhere…read moreelse that is cheaper and will actually cover the pizza with toppings. Very disappointing.

I had the best customer service, the guy at the drive thru was named Tyshaun and he needs a raise!…read moreHe gave great customer service and had the biggest smile and best manners. He handled my order fast and efficiently

If they call the amount of cheese they put on their "extra most bestest" as "most" then I wouldn't…read moreeven want to wonder what would be in what they consider "standard" amount. It at least was fresh, because it just had come out of oven (despite being well after 8pm where their menu states the cutoff time for such). The worker was friendly, and place didn't seem too bad. Just skimpy on cheese. They put a decent amount of pepperoni on it. They also had little more soda selection than some of these places have, like having root beer.

Great food, great service, great environment. The steak was cooked perfect! Will definitely be back…read moresoon!

I just had THE BEST New York Strip Steak I've ever had in my 23 years on this earth. The sides (Mac…read moreand Cheese and mashed potatoes) were also exceptional. The servers were super friendly and attentive. This is also one of the coolest places I've ever been...it's a remodeled Pizza Hut! It's super Nice inside. I would definitely recommend making the trip here to give it a try!

Not very seductive in design or flavor. No wonder they are closing stores, no effort in evenn…read moreattempting to compete in Houston

Ordered on through app. I arrived on time my food has already been paid for i got told to wait…read more ​while my order was sitting on the counter getting cold​