My wife and I are what people would call "old folks" ( With a few health problems.) We needed a new…read moremattress to meet our current needs and decided to give The Brick a try. The other companies were smooth talkers but it was The Brick that really came through for us. We saw their "comfort guarantee " on TV and they were true to their word. We exchanged our first mattress that didn't meet our needs for one that worked for us, and they even up-graded us to the new model at no extra charge. Good folks! Fair prices (if not better better than fair), great service and a very competent and friendly delivery crew. If you need a little extra help and are in the Richmond store, ask for one of the managers, Ram. A good guy who knows his products.

"FAKE Invoice" & "FAKE Tent Sale" Concerns -- The "Greatest FAKE Brick"(Richmond, BC)…read more I'm sharing a friend's experience so other customers can be cautious. During a recent purchase, my friend learned that the extended warranty is optional, yet the sales consultant (Alia) presented it as though it were required and "FREE". In negotiations, my friend felt pressured to add the warranty with a promise it would be "cashed back" after three years. This felt misleading and not transparent. Invoice accuracy: the delivery fee appeared as $89 when the correct amount should have been $44.50. Careful review caught the discrepancy and prevented overpayment. Other concerns: my friend was told to cancel a so-called "fake invoice" (an unusual term we haven't encountered elsewhere) and was urged to leave a 10% hold-back/deposit. There was also a "FAKE tent sale" promotion that, in my friend's view, didn't align with the pricing discussed. Tips for customers: ***Be cautious of sales tricks designed to pressure you -- remember, the money is in your control ***The warranty is optional not "FREE". If you consider it, get all promises (e.g., "cash back in 3 years") in writing. ***Verify every line of the invoice (prices, fees, delivery) before paying. ***Avoid any deposit/10%hold-back until the invoice exactly matches the agreed terms. ***If unusual terms like "fake invoice" are mentioned, ask for a written explanation and keep copies of all documents. Overall: Shop at "The FAKE Brick (Richmond, BC)" carefully, take your time go to other Furniture Stores and be alert if they put pressure into extras. Always double-check the paperwork before you leave.

Visited Richmond store Followed store clerk's suggestion…read morebought an electric rice cooker with a non-stick surface Rice sticks after first use Went back to the store and hope to add money to upgrade to a better brand The clerk said no Said could not replace after being used But if you don't use it first how do you know that the product has issue? The quality of the products sold has issue but unwilling to be responsible and help customer to replace Unreasonable

No fuss returns, pretty rare for an Asian establishment. Not much pressure for the indecisive as…read morewell. Browsing for a more contemporary-looking stainless steel exterior Tiger rice cooker and was told it doesn't exist. Sure it does, and just across the atrium too.

Not the greatest experience, and honestly it makes me realize why I shop online more than in stores…read morenowadays. I came here hoping for some quick help, but the service felt a bit lacking. The store itself is fine and has a good selection, but the overall experience just wasn't the best. Hopefully things improve, but for now I'll probably stick to online shopping.

This is a review of a highly-anticipated ( by us anyway ) product that BB carries : the Sonos Ray …read more Being a huge and I mean HUGE fan of Sonos we're absolutely ecstatic when they announced the release of their latest soundbar , so much so we preordered it weeks before the drop just so we can have it at launch ! Soon after we have it set up and running in the bedroom excitement quickly turns to disappointment . Dealbreakers include a strangely small soundstage , stereo only ( ! ) and a serious lack of bass . I know i know it's their most compact and affordable i.e. entry-level soundbar but simply put it just doesn't even come close to the performance of their other products . In fact even the Sonos One sounds better than this so-called " budget " model . But thanks to BB's no fuss in-store return policy at least we don't have to worry about shipping it back or anything . Cool .

I am writing to formally lodge a complaint regarding the handling of a recent fire incident…read moreinvolving a stove purchased from Home Depot, and the subsequent fraudulent assessment provided by your contracted service provider, Kirpal Calgary. , the interior of the stove caught fire, requiring the use of a fire extinguisher to suppress the blaze. The appliance suffered severe, irreparable structural and electrical damage. Allstate sent a technician from Kirpal Calgary to assess the damage. This technician conducted a completely negligent review. Despite visible charring, compromised internal components, and exposed electrical wiring sticking out of the unit, the technician claimed the appliance "looks good." It was abundantly clear that his only priority was collecting his service call fee, showing an absolute disregard for safety, liability, and professional ethics. I have provided numerous photographic records and video evidence clearly demonstrating that this appliance is a total loss and a severe fire hazard. It is deeply concerning that Allstate is choosing to accept the word of a negligent third-party contractor over indisputable photographic proof.

Our refrigerator & freezzer stopped working. Called Kirpal and he was able to send someone out to…read morefix it a few hours later. The technician did great in getting the job done the same day. He came prepared with a compressor which was the problem.

A little pricey but got the job done but didn't receive a invoice even so he said he wouldread more

I had Sasha come and fix my fridge. He was very professional and efficient. He worked hard for two…read morehours at a very reasonable rate and saved me the expense of a new fridge. Yes, I would hire him again if i needed another appliance fixed. Thank you, Sasha.

Greate Service Fair prices and most things are in stock…read moreKnowledgeable staff. Generous 30 day return policy on most stuff.

One of several parts distributors in the Vancouver area…read more Parking is plentiful in the lot in front. The building seems to be relatively new. They have a lot of the more "professional grade" stuff for when Home Depot doesn't cut it. These guys are also the exclusive suppliers for certain brands, so in may cases one will end up here. Staff were friendly and super helpful. They were able to locate the part I was looking for, and had it ready for pickup when I showed up. No complaints. I'd definitely come back in the future.

I had an appointment booked with them for 9am and no one turned up. I repeatedly called and texted…read morethe main contact number and no one answered or returned my call! I have never experienced such awful service.

From the owner: Ampera Appliance Repair provides expert service for all major home appliances. Fridges, washers,…read moredryers, dishwashers, ovens, cooktops, and more. Whether it’s electrical, mechanical, or gas-related, I bring hands-on experience and certified Gas C credentials to every job. I pride myself on same-day responses, transparent pricing, and repairs done right, fast. No upselling, just practical solutions that keep your home running smoothly.

I love buying ceramics here! They have great deals and the staff are very friendly…read more Reliable quality!

I first started shopping at Utsuwa-No-Yakata when they had a store in Kent, WA. When that closed,…read moreI was in such dismay missing the quality Japanese-ware at very reasonable costs. I was very delighted when I discovered the shop at Aberdeen Centre, with the same spread and even some high end items in the back. Awesome! I have quite a collection from this store. Mostly bowls of all sorts, different diameters, depths, and slope of walls that I use for salads, ramen, pasta, and serving bowls. I also have (too many) of their boxed small condiment bowls that I use for the dining table and for soaps and trinkets. They are so pretty with high quality glazes. I have an affinity for girly colors, which unfortunately, that selection is limited. The normal colors are blue with whites and dark shades, according to the sales lady. If they have a wider color palate, this would be a 5 stars experience for sure. They do have a couple that have pink cherry blossoms and/or bunnies. There's nothing like eating your meal from dishes that make you smile. I highly recommend this store. :) Check out the pieces in the back wall behind glass. They are for sale with prices to match the behind glass status. An exception is a few piggy-banks that are not piggy shape. Those would make nice gifts.