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    LOU LOU Med Spa

    4.2 (5 reviews)
    Closed Closed

    By appointment only

    Updated 1 month ago

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    1 month ago

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    4 days ago

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    2 years ago

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    11 months ago

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    Ideal Image Oklahoma City

    Ideal Image Oklahoma City

    2.3
    (35 reviews)
    2.4 mi
    $$$

    I bought a package of products from this company. I went in…read morefor Botox for furrow lines and a lip filler. I've had botox before and they did a fairly good job although it didn't last very long. after my botox, they set me up for the lip Juvederm Xc hyaluronic filler. My upper lips were thinner due to age and I wanted a fuller lip. They completely messed it up. One side was bigger than the other and my smile and natural lip line is off now. I asked to come in after about 5 days and have them look at it. The aesthetician said she would move it around and began squishing my lips as if to move the filler around. She asked me to wait some more time, which I did. My lips were never right after that. I called again after about 3 weeks and asked for my credit back and the rest of the package to be refunded. They refused to refund my money and stated I could come in and they would do it again, but I needed to add more money to the package I had. Needless to say, I declined to come back in. I have gone up the chain and still not one person in the company would refund my money. These people are not professional, their employees do not have enough training and success with doing lip fillers and I would not suggest anyone go to this business for that process specifically. Do not buy a package either. It is not worth it and they don't refund you if you are not satisfied with their work. Terrible customer service and unprofessional employees.

    The only solution they offer was was to advise you to purchase more syringes so you can throw more…read moremoney down the drain. No way will I ever give them a penny after I spent $650 for nothing. They don't correct any issues or fix their mistakes. It will just cost you more money. They don't care if their clients are satisfied with the service that they had provided. This is a very Greedy company. Don't waste your money here. I rather spend my money elsewhere with a different company that are more professional. Even store bought lip plumps last longer and provide better results. I should've done my due diligence and look up their review. No wonder they only have 2 star . If I was be able give zero star I would.

    Photos
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    Entrance
    Ideal Image Oklahoma City
    Ideal Image Oklahoma City

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    Premier Plastic Surgery & Aesthetics

    Premier Plastic Surgery & Aesthetics

    4.1
    (14 reviews)
    2.9 mi
    $$$

    All the ladies at Premier are so sweet and kind, and Kendra does an amazing job at fillers. Can't…read morego wrong going here.

    (or adjust rating as you feel appropriate)…read more I chose Premier Plastic Surgery and Dr. Juan Brau for a breast implant exchange in June 2026. I want to be fair and acknowledge that I am pleased with my surgical results, and I believe Dr. Brau is a skilled surgeon. However, the overall patient experience fell far below my expectations. My concerns were: * **Consultation process:** The office requires a non-refundable $100 consultation fee. Since I already had implants, I was told there was no way to accurately "try on" sizes and no 3D imaging was available. I was told the "sky was the limit" for size and that implant size would not affect the price. * **Implant size communication:** My existing implants were 400cc, and I requested 800cc. Dr. Brau said 800cc would work but explained he would not know the exact size until surgery. I left with the understanding it would likely be close to 800cc. After surgery, while in recovery, I was told my implants were actually 695cc -- a significant difference from what we had discussed. * **Unexpected pricing changes:** I was initially quoted around $7,000, then the quote increased to around $9,000 when discussing 800cc implants. I was told the increase was due to additional surgical time, despite previously being told implant size would not change the cost. * **Payment issues:** We were told the procedure could be covered through CareCredit. Immediately after surgery, while I was still in recovery, we learned the anesthesiologist did not accept CareCredit, leaving us unexpectedly responsible for an additional $700 charge on a credit card. * **Administrative issues:** The office lost my signed consent paperwork, and I had to scan and resend my own copy because they could not locate it. * **Day of surgery:** I was instructed to arrive at 6:00 a.m. for a 7:00 a.m. surgery, only to find out at check-in that my surgery had been moved to 9:00 a.m. I waited for hours after being prepped. Staff also had difficulty locating Dr. Brau before surgery, and I had to point out that he had not marked me before they took me back. * **Post-op allergic reaction:** I had what Dr. Brau described as the worst surgical glue reaction he had seen, with severe itching, hives, redness, and blistering. Although he removed some glue during follow-up visits, I later discovered there was still a significant amount remaining and had to remove it myself. * **Privacy concerns:** My rash and medical information were discussed in the waiting room where other patients could overhear. * **Unprofessional comments:** During my first post-op visit, comments were made by Dr. Brau and his assistant regarding my breasts and my husband's involvement with massages that I found inappropriate for a medical setting. * **Cleanliness concern:** At my one-month follow-up, I found someone else's blood on the exam chair and on my leg after sitting down. The staff apologized, but this was extremely concerning. I believe surgical skill is only one part of patient care. While I am happy with the cosmetic result, the communication issues, unexpected costs, lack of privacy, administrative problems, and concerns during my recovery made this an experience I would not choose to repeat.

    Photos
    Tasha Rosetano
 Surgerv Practice Coordinator
    Tasha Rosetano Surgerv Practice Coordinator
    Lauren Wheeler CMM LE
Licensed Aesthetician
    Lauren Wheeler CMM LE Licensed Aesthetician
    PREMIER tiene el MEJOR equipo MedSpa en la ciudad de Oklahoma.

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    PREMIER tiene el MEJOR equipo MedSpa en la ciudad de Oklahoma.

    LOU LOU Med Spa - medicalspa - Updated August 2026

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