They have been servicing my Tacoma for nearly 3 years. I feel that they are honest and fair; not…read morelike IRA Tacoma in Saco. I will keep going there. Friendly people who treat you with respect. No high pressure service selling like IRA.

They were very honest and courteous, and upfront with my car's repair options. They repaired my…read morevehicle as soon as possible, and I was very happy with the work they performed and to be back out on the road so promptly! I will go back to them whenever my vehicle needs servicing again, and I will recommend them to my friends, family and co-workers!

It's always interesting when your car breaks down on a massive road trip. We went to Luke's Lobster…read morein Portland... I got our food to go... waited 30+ minutes for it... went back out while my wonderful wife waited in the car and... the battery was dead. Click. Nothing. Dead. It was the evening on a holiday but it only took 2 hours for AAA to give us a jump! The guy was like..."drive it for 20 minutes and it should be OK". We did and made it back to the hotel but I wanted to find out what was really going on. We have many cities and miles to go! Peter gave some good advice as well. The next morning, I called Cityside at 8:00am and Ian kindly agreed to take a look at 8:30am! Perfect! It was only 4 minutes away and Ian was very professional and friendly. He checked it out... confirmed the battery was bad, replaced it, and quickly got me on my way all while helping a few other customers. Thank you Ian and Cityside! Life is good with amazing, professional car service!

My mechanic retired and he recommended Cityside. When my BMW needed service Cityside was…read moreprofessional and knowledgeable. They have a large garage and east to work with.

We were on a drive. Our car picked up a bolt in the tire. We had no idea where to go and how long…read morethe tire would hold. We pulled into the Top Notch parking lot and John came to greet us. After he understood our problem he told us of the protocol. Asked us to leave the car and social distance so he could check it out. After we agreed and understood what he was going to do. Paula came to the car and sanitized the car. Everything was safe. John and Paula took great care in their job and us. So grateful we found Top Notch

Great full service auto center! Excellent diagnostic capabilities. They do not guess and are very…read morethorough! Experienced people. They explain everything and offer options. They like to use the best parts for reliability. They care about the customer, they are honest, dependable and pricing is reasonable for what you get. They have fixed things on my car others did not. It is said that a good, reliable mechanic is not expensive --- but priceless! GJ Burns

My husband has a 2012 Prius in mint condition. Ten years ago a deer hit his rear passenger door. We…read morebrought it to Moodys, they repaired after two tries. Fast forward 4 years and that spot began to rust/bubble over the wheel well. We brought it back to Moodys who refused to honor their lifetime guarantee work saying the rust is due to age. There is not another spot of rust anywhere on the vehicle to this day. Shame on Moodys. We will never go back there again.

Brought car to Moodys in early April after I was in a car accident. An appraiser came out, sent…read morequote to insurance company, all was agreed upon. An amendment was needed, done fine, and car was returned to me apprx 2 months later. The car was not completely fixed however. I called Moodys and spoke with "Moodys Employee 1" who said it was probably just rust from sitting for so long. Drive it for a bit, jam on the brakes to clear the rust. After a bit, no success. I call them back, brought it in and ME1 test drove it, recognized the brakes were not correct. Said he would order parts, call me when they were in, and finalize the repairs. I emailed my insurance company to keep them aware. My rep had been in contact with Moodys all along and had already paid out the claim. Another amendment would be needed. This was July 23. I kept calling Moodys every couple weeks to check on "parts". Eventually in September, now passed on to Moodys Employee 2 who said they're too busy, but would take the car in, flatbed it to dealership to fix because they were so behind on jobs. I did this and received rental car on Sept 29. ME2 called same day, left a message saying car was fixed, still at dealership and he would call back when it arrived. My car has an app that has current gps location. I did not hear from ME2 again. My app showed car was still at dealership. Despite this, and giving it some time (considering it has now been 6 months since my car first went in. I thought they were really understaffed and really behind) called to inquire as to when I could get my car. Was informed ME2 was no longer employed there. Passed back to ME1. ME1 said all is complete and they'd been calling me to come get it. I never received a voicemail after ME2 said he would call again. I go in next day to return rental (Kia) and pick up my car (Volvo). Everything was fine when I did this. Nobody mentioned that I would be charged for the rental car or any portion of it. A week later, I receive a call from Enterprise Rental Car. Moodys refusing to pay the bill now. I call my insurance company for advice. The insurance company said that not only did Moodys not contact them, nor did they submit another amendment, but they are not allowed to subcontract out repair work. Especially when my car was still under warranty. The insurance company did not sign off on the brakes. A lot went wrong and concerned the insurance folks. My insurance company is doing an investigation as is my credit card company for the rental car charge. Moodys refusing to accept responsibility for all of the rental car days and never told me I would be charged for it or any part of it. I have also been advised to report them to the Bureau of Motor Vehicles.

Walked in telling them I want full diagnostics and that I already have the codes (I got them from…read moreadvance auto parts). This guy just runs his own codes again, "looks under the hood to see how easy it would be to fix oxygen sensors" and that was his diagnostics. I had to even ask what diagnostics he did when he went to charge me for this. His codes were the exact same by the way. Just wants to start changing things without a deep dive - so you'll end up changing a bunch of items with them. Customer service was obviously terrible too. Don't go here

Never written a review in my life and I'm 99.9% sure I'll never write another…read more The entire process of dealing with ABC was horrendous. They seem like decent guys to joke around with (trying to be fair here). But what I experienced was anything but professional. It would take pages to document this past weeks experiences with ABC. It feels like it's been much longer than that. They wasted way a large amount of my time and money as a result of incompetence. Whether it was completely forgetting about my tow, or charging me for new parts that he GAVE back to me so that I could INSTALL THEM MYSELF because he didn't HAVE TIME, or telling me he'd be there at 4:30pm to check me out but he then leaves to go home early for the day, or telling me he didn't get around to the oil change I asked for because he didn't have time! (which is odd because he went home early!!!) OR MAYBE it was just the fact that the whole reason for the tow was because the fuel pump was going, and he didn't touch anything besides the brakes! Throughout this entire process, I made an in-person appointment, 2 weeks out. I then went back in 2 days prior to the tow to confirm (shouldn't even be necessary on my part). When i finally got ahold of them over an hour after my scheduled pick up time, they begrudgingly came to pick me up, and then proceeded to tell me that they aren't going to even work on it for a few days because they have certain customers that are a priority. WHY DID I WAIT 2 WEEKS FOR AN APPOINTMENT THEN??? None of it makes sense. Honestly, they truly seem like decent individuals. BUT this was the most unprofessional spot I've been to since moving to Maine. 2/10

We had an emergency RV tire problem on July 3rd and the manager here was great. Saved my backside…read morebecause he mounted a new tire (good price) in under twenty minutes while my angry wife sat at the RV in 98 degree weather. He was also a source of information about our itinerary. Nice guy. I can't say enough about him and his treatment of us compared to the first shop we tried.

Over the weekend, I got a flat tire after bumping into a curb and cutting the sidewall of my tire…read more The four tires that I had on my vehicle were about 2 months old and had about 1,000 miles on them tops. I originally bought them from somewhere else but I had a donut on the vehicle so I didnt want to drive too far to get a new tire. I went online on Sunday and booked an appointment for Monday at 9am and the website stated that they carried the tire and looked like I was in good shape to have it replaced and put onto the vehicle. I was sadly mistaken. When I got there at 8:45am for my appointment, I was greeted by a gentleman that stated he was training to take over a location and even quoted the wrong price for the tire because he was from NH and forgot they didn't have sales tax. He then stated that the employees that were to put the tire on the vehicle wasn't here until 9am (the time of my appointment) so I went into my car to wait for them to arrive ... about 9:20 I walked back in to ask if they had arrived, he stated that they had not so I guess I needed to wait a little longer ... he then came out to me to tell me that he talked to the manager (that he was covering for) and the manager told him that we would need to replace all 4 of the tires and couldn't just do 1 of them .... WHAT? When I asked the reason why, he told me that it was "the policy" and couldn't help me unless I bought all 4 ... and even if I did accept this egregious offer, the people were not even there well past when they were supposed to be there for their shift. It made me feel like they are short staffed so they didn't really want to help me in my time of need. I then had to go to another tire place across town and risk driving more miles on the donut tire. I just felt that first, the website was misleading, second the customer service was just bad and third not even an offer to make good for it somehow for the inconvenience. Clearly, I will not be coming back here.

Jay and his crew at Hero are totally honest and fair! I've never had a mechanic shop where I felt…read moretotally comfortable and trusting until I met these guys! I never feel the need to question their estimates because I know they are up front. They don't put their "thumb on the scale". I would recommend Hero to anyone! Even though I'm now living about 40 minutes away, I'll still bring my car to Hero for all of its needs.

Great service, honest and trustworthy. I highly recommend Jay and his team. He has always explained…read morewhat the problem is and how he will fix it. None of the hogwash upselling that I have experienced at auto dealership shops.

I recommend seacoast to coworkers family and friends. They are old school , professional, fast and…read moreefficient and more over honest.

I recently got a new car. I was driving to work and only had 10 miles left in my tank. When I got…read moreto the gas station my fuel tank would not open and I couldn't find a manual option. I called Seacoast and they told me they could help - I brought it over (luckily only 2 miles away) and they helped me out ASAP. They took the time to show me what they did and what to do next, all for a super reasonable price. They were really nice guys that made my day so much easier!