fair denpenable honest would never use anyone else in 10plus years always han great service…read moreemployees are always eriendly would recommend them anyone

Dispatched to an accident on I75 and towed my vehicle. Driver had a horrible attitude. Refused to…read moretake vehicle to the collision shop. Charged my insurance company 1780.00 for a 6 mile tow to bank to their yard then charged a second tow from their yard to the collision shop I originally requested. Would never use them. Don't need to be jerk when people are dealing with a bad day already.

I actually wanted to see their hours and seen someone rated them low and was shocked. My experience…read morehas been nothing but positive. Let me also say I've been going to them for about 2.5 yrs. They've been nothing but accommodating exspecially since I live about 45 mins from them. I honestly don't take my suv to anyone else but them. It's definitely worth the drive to know my vehicle will be taken care of and done right. I've never had an issue. I'd highly recommend them!

it took 2 years and a lawyer and my car is still not fixed spent 5 grand awful costomer service…read more stay away if you are smart

I ALWAYS get a fair price. Other companies would charge me an extra $15 to go .1 miles out of the…read moreof the base price range for a tow. This company has changed my tires, unlocked my car, brought me gas AND towed me! I NEVER call anyone else for me emergency car needs! If you have and emergency better call Malcolm!

Such a bad towing service , I waited an hour and thirty minutes for them to come . And the driver…read morewas very rude and pushy. I wish I can do 0 starts

They are reasonable in price, good w/ your vehicles and are only 3.00 every mile of the base fee…read more Polite all that answer. Thank god I never use them much but this is your one to call in Genesee county area.

They towed my son's go-kart and held it for only 13 hours, but charged me $258 in cash (a $140 fee…read more+ $4.00 per mile + $50 per day -- even though it was only overnight from 8pm to 9:30am). This feels like pure greed, especially since they are partnered with Burton PD. On top of that, Kevin was extremely rude right from the start. If I could give zero stars, I would.

I crashed my motorcycle at m15 an richfield Rd about 3 miles from their location. The Davison…read morepolice called them an told them it was a motorcycle. They sent 3 wreckers the cop told them why 3 I said it war a motorcycle. All they said was because thats what we sent they towed my bike to their lot at about 5pm. 8am the next morning I arrived to pick it up. The final bill $585. What o asked what the hell 4. They informed me for the 3 wreckers an a weeks storage I said u had it like 15 hours. They informed me it can pay it or not take the bike an oh yes everyday the cost goes up. PATHTIC business never use them

They were prompt, professional, and reasonably priced. I would definitely use them again.read more

Very competitive and prompt on time as promise. I will be recommended it to anyone in the Genesee…read moreCounty area. His prices was fair and service was great.

I got a flat on a Sunday and it's hard to get service on a Sunday. Josh was at my location within…read moreten minutes. I thought I was going to have to leave my car in Flint overnight (an hour from home) because I couldn't find anyone to service it that day. He called around to a few places and got me right in to someone a few miles away. The total time from me hitting a pothole to being back on the road with a new tire installation was just over an hour. Excellent service. He also offered to wait with my friend and I to make sure we were taken care of, which was kind and wonderful because we weren't in the safest neighborhood.

My daughter was driving home from CMU when her car experienced engine failure. This was the closet…read morefacility to have the car towed to. It was a blown engine (rod, cylinder, bearing, who knows the cause at this point). Spoke with the owner Charles who was fantastic and filled with integrity. The mechanic Gareth replaced the engine and had the car back in a week (there were other issues as a result of shrapnel shooting out of the block). 600 miles on the 76k used engine and so far no issues. Mr. Hoover (Charles) also let me know, and I trust him, if there's an issue he will make it right. I did consult a couple of other mechanics and they said that the work was being done at a very reasonable price (one said it was cheaper than he could do, especially the price of the engine). Most people need to realize cars a crap shoot. Quality integrity and workmanship is a skill though.

I had my mom's car serviced here and despite some negative reviews and the owners respond to the…read morereviews, I still decided to do business here. I always like to support local business but will never take a car here again. I was given different prices, the owner attempted to charge me multiple times for the same services, including towing. Even upon completion he stated I could have the car towed home. After well over $2,000 in repairs I refuse to have to tow a car that should be working properly when it leave the repair shop. I do not wish to go back and forward with the owner via social media but have all my receipts, including all estimates from the Hoover & Sons that I am more than happy to post if there is any denial by the owner. This post is to give potential customers all the information so they can make their own informed decision before doing business with Charles "Chuck". I have not lived in Michigan in over 10 years but my mom does and I was hoping to still be able to support local business for the care of her 1959 Ford Fairlane. Again, this is not to go back and forward with Chuck. I paid every dime you charged me and am not happy with your service that's all. You have questionable business ethics, poor customer relations and inflate your costs once you get the customer. I wish you and your business nothing but the best but I will never recommend nor be a repeat customer.

Two flat tires courtesy of Flint roads - got a quick tow on a Sunday afternoon. Very reasonable…read moreprice, Ronnie the driver was nice and professional (and plays decent jams). Would recommend for sure!

New driver, but he took an hour to find us on the side of I-75 and told us he couldn't take us to…read morethe dealership in Saginaw, then told us we could walk a mile up the meridian between the entryway and highway to find a restaurant to wait in so we could get a ride home. We had to wait in our 90 degree car and outside the car for over an hour & I felt like passing out because I have cardiac issues with my heart and am very heat intolerant. The boss told us he'd make the driver not work for the rest of the day (except it was 5 PM so the dude was going to get off work anyways). We stopped by the service place which was closed and the driver had left our hazard lights on and had to jimmy the door open to shut them off which probably damaged the door. I really do think the owner needs to fire the dude for being such an idiot, but there's a lot of stupid people in the world. Pros: He arrived eventually. Cons: Unreliable ETA, Told us to literally walk down the highway and try to cross to get to a restaurant to wait for a ride in dangerously hot weather, left the hazard lights on in the car, boss/owner is kind of dumb, and the driver showed little sympathy for our situation. Conclusion: Either abandon your vehicle, walk, die, or pray to whoever you believe in that your car doesn't mess up. I'm really disappointed with the company figuring my health was majorly at risk. I'm finally home, but my head hurts badly and my feet are numb. This could of been avoided, but people don't seem to care about anyone but themselves anymore. On top of that, we had to our of pocket $30-some bucks because Frankenmouth Insurance & OnStar only cover up to 10 miles. That's really stupid.