They were busy at the end of the day but able to take me for a pedicure and manicure. They gave me…read morea snack tray with water, a can of Ginger Ale , a bag of chips and a bag of nuts

Christina, Since I can't reply to your comment I'll submit another review especially since there's…read morea lot of misunderstanding on your part which I don't know why because you saw all of this first hand. Also, if you genuinely did care about customers like you say in your response you could easily give me a phone call to discuss instead you post a response with false information. You only care about making yourself look like a good business owner. My appointment with Lily should have never been scheduled if she was going to be out of the country. I never, ever refused to pay for my service. I paid the FULL AMOUNT OF $88.00. I said that I was "disappointed I was being charged full price for a service that was so bad and wasn't even complete" I spoke directly to you and made that very clear and when you just shrugged your shoulders and said "sorry" I said that's really disappointing and that you just lost a loyal customer....you shrugged your shoulders again and walked away. That doesn't show any type of sympathy that shows greediness. A dazzle dry mani pedi never takes over 2 hours, I've had many of them at Q Spa. The tech struggled through every step of the pedicure and manicure. You offered for someone else to finish my service and I said I need to be somewhere in 10 minutes (this was after being there much longer than the service typically takes) and you didn't respect or care for my time you insisted someone else paint my nails. I felt very pressured to stay. I will not be returning as a customer so the partial refund on a future visit does not satisfy or fix my previous experience. Once again, you want me to come in and spend more money to make the problem better, that will not be happening.

Very friendly and inviting atmosphere! Love how my nails came out! A wonderful shoulder massage at…read morethe end and warm lotion gloves. 10/10 service!

I've visited half a dozen local salons over the past several months in hopes of finding a truly…read moregreat experience, and High Nails & Spa has been my absolute favorite. It's also the first place I've brought anyone else! The techs are fantastic, the atmosphere is welcoming, and the place is white-glove clean. They do a lot of small, but meaningful, things to take the experience to the next level (like a short shoulder massage with a manicure) that makes them stand out from the rest. I highly recommend them, even if it means it's harder for me to get an appointment. Ena is your gal for gorgeous nail art and stunning Gel X manicures. Hayden is my favorite UV Gel tech. He's meticulous and very knowledgeable.

It was my first time getting a mani, pedi and eyebrow wax here. It was clean and comfortable. Jenny…read moredid a great job and I even got a neck massage. I will go back.

Feeling deceived! Went in with my daughter. We were getting gel pedicures and my daughter was…read moregetting a regular gel manicure and I needed a liquid gel fill which she said she had to call about. They sat us down, did the pedicures then said they were out of liquid gel. I have no doubt she was aware of this before they sat us down for pedicures. They should have given us the option to leave instead of having us have to bounce around Deceitful, rude and inconsiderate. It's a shame really because we were trying to find a place close to home and could count on. It won't be here! UNHAPPY CUSTOMER

Went in for a gel manicure. They were really fast in doing it. Great job. The only thing I didn't…read morelike were the UV machines, they burned a little. Maybe it was older technology. But my nails look great.

I am just passing through and looked for a nail salon on yelp. I needed a dip and pedicure badly. I…read morehad a very nice experience and was done in 1:15 one of the fastest I have ever had them done. I was also able to get in the same day I called.

Very nice place, technicians are meticulous, great colour selection and very reasonable pricing.read more

Here out of town, called and got right in. Nick did one if the best French manicures I've ever…read morehad, and I also got a great neck and shoulder massage after

My goddaughter has been asking for long French tips, so we made a deal that she'd get them if she…read morefinished all of her homework early on Veteran's Day. My favorite ten-year old worked hard, even when I made her redo her spelling homework. We couldn't get an appointment until 6:15 pm, but Phillip did a beautiful job. He was very patient and she was extremely happy with her nails. Definitely worth the $80 plus tip!

First time here and I just moved to area. Did an AMAZING job. Cindy was excellent, did great work…read moreand very accommodating. Definitely my new nail spot.

I only go for pedicures as I do my own finger nails. Pedi is always great. They use a few…read moreoils/scrubs and the leg massage is a little too long but I'll never complain. I don't know what is going on with bad reviews or what others are expecting. Clean friendly place, feet look great after.

I am new to the area and in search of a regular nail place. I thought I'd try this place because…read moreit was near a few shops I needed to go to afterwards. The woman doing my pedicure was very slow- especially taking the gel off. She used the drill, then some chemical and scraped off the old gel. Everything about the Pedi was average at best. For my manicure I just wanted cuticles done and nails filed. I'm takin a break from polish on my nails. The woman asked if I wanted gel and I said no and she pushed further and said "Why not, it's better". My mani was rushed, the filing was half assed and cuticles were not done properly. It was also expensive for what I got. Unfortunately they will not be my new go-to place. I don't mean to be cruel but it seems like they have the people who couldn't get jobs at other salons working there. The was no ambiance.

Serena's nails is the only place I will go to for my mani, pedi and waxing needs…read more Tammy, the owner, takes pride in her business. The location, in Pembroke, is clean, up to date and decorated nicely. Tammy has a following of many clients who have continued to return to Serena's year after year!

Serena's nails does a great job with both manicures and pedicures. The owner, Tammy, is always…read morecheerful and professional. The shop is very welcoming and comfortable. I highly recommend this salon.

No frills place. Pretty clean. I had an appt, but like most…read morenail places I had to wait. Was hoping for a massage with the pedicure. She said we don't really do that, we massage a little. I said I don't mind paying xtra I really would love a massage, my feet are killing me. She said ok. She massaged calves & feet for barely 1 minute each. She said I'm sorry but we are too busy for a massage today. She did a great job w the trim & polish. I will find another place that gives a good massage.

I went in for a pedicure. I was siked to go get one, it was the first decent afternoon. I put on…read moreflip flops and went. I just wanted a regular one but real quick let him talk me into a gel pedicure for 17 more dollars. I was ok with it cause i thought spending 50 not including tip, i would definitely get a quality one. Everything was good at first but then it was over. He did nothing my feet were just like they were when i got there. He used no pedicure tools. I asked him to use one of them and he said no i just do it like that and i put good lotion. I said again can you use the tools for dry dead skin. He said no no. I said i am not happy you did not do anything. I asked again for him to please do a good job cause i didnt want to have to go elsewhere. He kept saying no i just scrub and lotion. I said i didnt want gel cause i was not happy. He went and got regular polish, when he came back i showed him what i was unhappy about and what i'd like done. He refused. I said dont even paint them you did nothing. I was 100% unhappy. He got mad and told me to get out. I have gotten 100's of pedicures and i wanted nothing extra. Just what is always done. First one of the season, i would of paid top dollar and tipped him great if he did a good job. I am having horrible experiences down here with customer service. I want nothing extra only what is expected. The language barrier , i feel is being used as an excuse. I went to my normal place in plymouth paid $32 got a great pedicure and left a 25 tip. Girl said she could not tell anything was done.