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    Louis Vuitton

    2.6 (54 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 2 months ago

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    Amelia M.

    This LV boutique in particular is hands down my favorite! The CA's are just so kind, attentive & sweet. They don't rush you here compared to other LV locations and they actually follow up with you in regards to orders, items that they didn't have that are now available. Customer service is definitely amazing here. It makes the whole process of purchasing such pricey items so much more fun and relaxed! I don't want to name any CA's in particular because to be honest, everyone that I've come into contact here was super friendly and professional. Overall the store itself has such great employees that are all very warm and kind.

    Wifey just loves everything in this place
    Jim D.

    Hi Folks, I love the shopping experience that Louis V. provides its customers. There's not a lot of Louie V brick-and-mortar locations. I'm happy this one's nearby. This Louis Vuitton is located the Garden City Roosevelt Mall Just as you enter gound floor of Macy's, to the right. You better be sure that your credit card is with you. Just casually walking through the store with your wife can be costly. But that's okay, because you wouldn't be in Louie V. with your special someone unless wanted to treat them. Or perhaps, it's yourself that you want to get something special for. I was warmly greeted by Edwin the manager and his sales Staff as I walked in. This Louie V was really busy for the Holidays, but if I needed help it was available right away. Convenient shopping, as I looked for ideas for wife's purse. My wife spared no expense last year got me an insane Louis Vuitton gym bag. Nicest luggage I ever had, with the classic Louie V design, with a black strap and Chrome Hardware. Was so cool, too bad I can never take it to the gym, But it's usually over my shoulder when I check in to classy hotels. Louis Vuitton is the home of $2,000-$6,000 handbags and shoes. But it's not just that that Louie V is all about. Wallets, keychains, scarves and suitcases. Accessorize life with something special. At Louis Vuitton you can go all out with all those added little extras to really wow yourself or for your loved one. Relax as you shop in your choice of really nice Lounges complete with big leather couches. You can kick back in style as you try on the shoes and consider your purchases. Edwin, the wonderfully accommodating manager will even bring you a bottle of cold water. He's really a great guy. I feel Sooo pampered and like "The KING" every time I'm in Louie V.. even if I'm just walking through to the Macy's. See you nice folks back again soon.

    Jane Y.

    So, the reviews here must remain accurate and detail actual occurrences since yelpers rely on these reviews to get a sense of the establishment. Amanda from LV Macy's called me today. We had a lengthy conversation on my recent rating, how I felt about the review, circumstances surrounding the review and my general experience when visitng her store. I gave examples, and my honest feedback. The times I visited the store was always lacking in customer satisfaction. The store is well staffed but mostly empty, which creates a stale vibe and impression the advisors seem bored. However, I still continue to shop here and did so as recent as 2/11/18 (weekend before valentine's). This visit, the store was packed. CA Judith helped me with my purchase of an empriente papyrus piece. She was polite, courteous but eager to move on to the next customer leaving Sean to finish the sale with Omari overlooking even though I knew exactly what i wanted and showed her where to look for it. Omari is so friendly and happy, I like working with her but am not provided a choice CA to work with because it was busier than usual and it played out more on a first come first serve basis. Previous to this visit (maybe a week ago), I was looking for the Komonodots shawl (which Amanda ordered and informed me it would arrive in 2 days, and since my experience with special orders was a fail-6 month wait, i did not set my expectation to receive it) when I saw it online that night, I ordered it for overnight delivery. I have received the shawl i ordered, but lo and behold....Amanda told me on the phone call today that her reservation arrived. Surprised, and impressed. Did i mention my last special order took over 6 months and once it arrived, the store could not find it until numerous CA's got involved!? Although I already have the piece i was looking for, she did not hesitate to offer her continued assistance. She was polite, and i can hear the genuine tone and willingness to turn this client/advisor relationship into a fabulous and positive note. I want to say she is saving a red envelope packet for me on her desk, but that is not the reason why I am updating the review. I am giving 5 stars because she contacted me to represent her merchant and to provide follow up. It could not have been easy for her to reach out to me and discuss a 3 star rating, and it must not have been pleasant for her to hear me talk about how shopping with them made me feel less than enthused but I provided feedback and gave clear examples and she acknowledged and showed an eagerness to improve my shopping experience. I hope this helpfulness extends to all her shoppers moving forward as I have a true love for LV and hope all LV shoppers (with small and large purchases) are treated fairly and appreciated.

    :) happy girl

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    9 years ago

    Got my woman he best Valentines Day gift, the salesperson was magnificent. Great ideas and helpful. Thank you.

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    Ask the Community - Louis Vuitton

    Can I buy louis vuitton bag with my macy's card?

    I think so because it's inside the store and on the receipt it says Macy's

    Don’t See Your Question? Ask Away!

    Review Highlights - Louis Vuitton

    But Anthony was super sweet and helpful.

    Mentioned in 2 reviews

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