Efficient. In and out quickly and prescription faxed to drugstore. Nice staff very professionalread more

The nurses here are great. They're attentive and really spend the time to address all your…read moreconcerns. However, the long haired front receptionist is rude and never wears a mask. Both times I've come, she greets me with, "Have you been here before. License and insurance!" But the next person that comes, she says, "Hi. Can I help you?" I was told by the nurse over the weekend to come back Monday for labs and tell the front this when I came, which I was explaining. She says, "I don't care what they want. License!" Why put these kinds of people as the face of your business? Absolutely nauseating to see her pick and choose who to be kind to.

wonderful service !!! hubby cut his hand sutured and tetnus later we couldn't believe how great the…read moreexperience was !

sick so I don't feel good theses people at the front desk are so unprofessional I don't recommend…read morewas so mad didnt want to even finish being seen .

The NP asked me about symptoms that I did not share. When I told her that I wasn't experiencing…read morethose things, she said "oh, that must have been the lady from this morning." I don't know which system is being used here to chart, but I did not like the care here, and will not return.

This place is brand new.. this place is nice and clean and so new that you can still smell the new…read more They have a hand sanitizer machine as soon as you walk in and another one as you walk in or out of the bathroom. They are located across from the UPS drop off Mail center by WALMART. I came here with my husband to get his Covid Vaccine today and the Receptionist were so nice and so was the Nurse that gave him the Moderna Covid 19 Vaccine so with the Moderna vaccine you get the second dose in 28 days after the first dose.

The type of care we received was five star from the front desk experience to the health…read moreconsultation. Fast appointment setting and easy to follow paperwork. The care quality is the same as you would receive at a hospital. I will recommend this place to all my friends because believe me when I tell you when I say "They listen they truly listen" to your concerns and provide you with the best options to get you back to your everyday life.

First time receiving care from the this Urgent Care and it was definitely the best experience! From…read morethe front desk to the discharge nurse everyone was kind and helpful.

Some call this place LSU HEALTH CENTER Because that's what used to be here but now it's OUR LADY OF…read moreTHE LAKE PRIMARY HEALTH. I went and got my Covid 19 vaccine today, When you go to get your vaccination you go in the main door closes to McCelland drive the reason I'm telling you that is there are is a Emergency entrance and a urgent care entrance and a primary care main entrance and this is a big place so I just am trying to save you a few steps, me I went in on the far end because I had no idea where to go but as soon as I got inside a nice staff worker told me I needed to go outside and down to the other end at the main entrance. I got the Pfizer it vaccinates you for COV-2, SARS and COVID 19. I got the first dose today and go back in 3 weeks for the second dose. I truly hate shots but I actually didn't even feel the needle. When I walked inside there was a staff member taking temperatures and she took mine and I told her I was there to get my Covid 19 vaccination she told be where to go with was basically directly behind her. Then I told the next staff member the same thing and she asked my name and checked her list to make sure I was on it and had me sit down to b called. I was called in less than 5 minutes and gave the receptionist all my name and then I sat back down until I was called in another room to get my shot, took only about 5 more minutes. When I was called into the next area I was asked a few questions and then sent to one of the nurses and then verified my name and birthday and given my first dose of the vaccine then you go wait in a room for 15 minutes to make sure you don't have a bad allergic reaction then you can go. I just want to say every single staff member from the lady taking the temperatures to the nurse that gave me the shot and the staff member that was watching me for the 15 minutes everyone is exactly nice and helpful. Update March 20, 2021 Today I got my second dose of the Pfizer Covid 19 vaccine and again it didn't hurt at all and so far I haven't had any side effects and knock on wood hopefully I won't.

My wife and I have been patients at The Baton Rouge Clinic for over 20 years. The physicians…read moreespecially Dr. Paul Fitzmorris, are excellent: responsive, compassionate, and professional. The problem is the administration. After being advised to undergo an EGD on April 20, I was told to pay $228.01 upfront because my deductible wasn't met. I asked to wait until insurance processed the claim based on a prior billing error that took months to fix. I also noted my long history of paying upfront when required, including for a colonoscopy last year. This wasn't refusal; it was reasonable caution. I even offered my standard $50 copay in good faith. That was rejected. Instead, I was told I must pay at least 50% upfront or my procedure would be rescheduled. That is not flexibility, it's coercion, kind of taking advantage of a patient situation. Conditioning a medically recommended procedure on advance payment, especially for a long-standing, reliable patient, is unacceptable. This kind of rigid policy erodes trust and overshadows the excellent care provided by the physicians. A clinic with doctors of this caliber should not allow administrative practices to undermine patient confidence so severely. Syed Khalil

When the only "tool" you have is a nurse practitioner, don't expect quality medical treatment…read more The BR Clinic Urgent Care used to offer quality care quickly, but that changed after the pandemic. I have been there twice since the pandemic was over, and each time I was misdagnosed. Two years ago, I sought treatment there when my appendix was about to rupture (but I didn't know that at the time). The nurse practitioner in charge ordered an ultrasound, but only on the top half of my abdomen, so the technician missed what almost killed me. At the time, I thought this bad experience was a one-off. I returned to this facility last week when I was feeling poorly and my throat was closing up. I suspected strep, so the nurse practitioner did a test, which came back negative, so she sent me home with a 3 day course of steroids. Did not do a flu test or a COVID test while I was there. As soon as I took the last steroid, the symptoms returned with some extra ones, so now I am going to an actual medical doctor for treatment. I think the quality of care I received would have been better if this facility was staffed by a medical doctor, not someone who is essentially cosplaying as an MD. The Baton Rouge Clinic itself is outstanding, so I am shocked and disappointed that their urgent care facility is so bad. Why have such a facility if it continues to offer such subpar care that people need to seek more medical treatment? The BR Clinic Urgent Care facility tarnishes the reputation of the entire BR Clinic.

This was the best experience I have had at an urgent care facility. I was a walk in patient and was…read morecalled to the back within 20 minutes of hitting the door. The gentleman who did my intake was thorough. I saw the Dr. for about 5 mins, but he listened to me, provided feedback and could tell I was in discomfort and went over his plan of care with me. Nurse Haley I believe her name was, made me feel comfortable considering I needed a shot in my behind and checked on me. When I tell you I could have cried from relief after the experience I had with this team! I came in at a pain of 7 walking like a robot and left at a 5 feeling comfortable. I left with knowledge and prescriptions for how I could continue to feel better. Thank you Dr. Abasi, Nurse Haley and anyone involved. I know healthcare isn't commonly on recommendation but 10/10 would recommend.

I got charged $50 to get nothing done at this clinic when I came for a extraction for a exist on my…read morejawline and on my cheek and under my chin and they tell me it's nothing we can do right now and try to give me some anabiotic cream and tell me when it get bigger, we can do something. What the fuck I'm coming here for I am pissed the fuck off that I paid $50 to get nothing fucking done.

Unfortunately I found myself in need of a doctor. It was 5:00 in the afternoon by the time I was…read moreable to get off work so after hours was my best choice. I couldn't of made a better decision. This place was super quick .. from the time I checked in till the time I check out my care was top notch. The Dr diagnosed my illness, sent my meds to the pharmacy and I picked them up mere minutes later. The whole process was less than an hour!! Great job!!! Highly recommend this place to anyone!!!

Thank Goodness for Lake After Hours. For some reason it seems to almost be impossible to get an…read moreappointment with a general practitioner in Zachary. Thank God you can get medical attention at Lake After Hours. My entire family goes to Lake After Hours. I fell down and broke my little finger. After they X-rayed my finger, and then put the splint finger guard over my little finger, the relief from the excruciating pain was such a marvelous feeling. I don't want to be sick, but it's so nice to know they are there for me and my loved ones.

PA was ok, nurses were good, receptionist was terrible. She claimed they didn't take our insurance,…read moredespite the website saying they did and all of the other Lake After Hours around did. She didn't seem to know for sure and when she asked someone else, they said yes. Then she immediately turned back to us and said they didn't take it. When politely asked if they took the same insurance as Our Lady of the Lake, she snippily responded that they were Lake AFTER HOURS. A simple no would have sufficed. Then they sent the prescription to the wrong pharmacy despite me filling out paperwork with the name AND address of my pharmacy. Never returning to that clinic. 2 stars (instead of 1) only because the care provided was quick and efficient. Would have been 5 stars if not for the rude receptionist that cost us $135.

I wish I could give zero stars. I am deeply unhappy with my experience here. When I pulled up, I…read morewas the only person there. The receptionist did fine and greeted me, but I waited for a length of time to see a doctor, despite being the only person there. Additionally, the chairs were rather sticky and dingy. Upon entering the exam room, I had two nurses. One was extremely kind and attentive, the other made it very clear that there were things she would rather be doing. I do not typically go to the doctor unless I really feel ill. I complained of a sore throat, post nasal drip, stuffy nose, body aches, and headache. I have struggled with strep for a few years. They tested me for strep, but the meaner nurse swabbed me and didn't do very well. It came back negative. They also didn't weigh me, which can be an issue with dosage of medication. Rather than try to get to the bottom of the issue, I was told to go home and take ibuprofen. The doctor did not touch me, examine my neck area, etc. This is a huge pet peeve of mine. A doctor should physically examine their patient! Every time! I am extremely frustrated that I paid $55 for a doctor to not do their job and tell me to take ibuprofen, which is what I was already doing. I will absolutely not be back to this facility and would never recommend it to anyone.

I wanted to thank there staff and Dr. Jessica best experience. I felt bad going in 10 minutes…read morebefore they closed but they treated me so great. hands down the best medical practice I've ever been to. It's hard trying to go to the Dr. when you have 2 kids and feeling bad.. thank you again for everything. This place deserves a 10 out of ten. God Bless

It was my first time ever going to an urgent care, but I can honestly say my experience was better…read morethan when I have gone to my primary physicia. They were fast and friendly, got me what I needed and helped me with what I need to be doing next. highly recommend!