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Louisville Iron Works

4.0 (4 reviews)
Closed • Closed

Services - Louisville Iron Works

Deck repair

Deck replacement

Fence and gate installation

4 More Services

Fence and gate repair

Metal fabrication

Powder coating

Sandblasting

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Raatz Fence

Raatz Fence

(26 reviews)

I asked around to find out who all my friends were using and most of them said Raatz. So I went…read morewith them. Gary was just a couple of days after I called, and I had a written estimate immediately. They were a day early, which was great. Scott and crew came out and started to work immediately. He explained everything about the job completely. They started at 9 and were done by 3. The best part, besides a great fence--they trimmed trees that were in the way of the new fence. When I asked what that would cost me, Scott said, "NO CHARGE!" Amazing!

I hired Raatz Fencing Company at my builder's recommendation because they were familiar with our…read moreneighborhood HOA requirements and had a good reputation locally. At their request, I provided a plat plan and was given an estimate that included specific measurements which would have kept the fence fully within my property boundary. The initial installation looked well done from a workmanship standpoint and based on that I recommended Raatz to three neighbors, all of whom ended up using them for their fences. A few months later, once construction began on the neighboring property, it became clear that the fence had been installed over the property line. Upon further review, the issue appears to be that the installation crew did not follow the measurements listed on the original estimate. Instead, they extended the fence by approximately 7 to 8 feet on one side for reasons that were never explained. Had the crew followed the documented measurements, the fence would not have crossed the property boundary. When I contacted the company to correct what was clearly an installation error, I was told that their crews are instructed not to follow the estimate's measurements and that it was my responsibility to verify the work during installation. This response makes no sense. As a homeowner, I relied on the estimate, the provided plat plan, and the company's stated expertise to ensure the fence was installed correctly. I should not be expected to oversee measurements or catch deviations from the company's own documentation. To make matters worse, I am now being charged to correct a mistake that was the direct result of their installation decisions. The stress and additional cost of fixing this has completely overshadowed what initially appeared to be quality work. While the fence materials and appearance may be good, correct placement is fundamental. Based on how this situation was handled and the refusal to take responsibility, I cannot recommend Raatz Fencing Company.

Louisville Iron Works - fencesgates - Updated May 2026

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